Windows 7 Freezing When Playing Audio / Video
Sep 29, 2012
I've done some very basic things, such as update my drivers that needed to be updated, I've also scanned for possible RAT's and malware. Malwarebytes and DarkComet Remover did pop up malware, and they were removed. I have also done a System Restore on this laptop, and well, nothing has worked either. I have anime and media on this computer. (All were backed up just in case the bombshell dropped on this laptop.) This is a issue with drivers, and not the internal parts. I really do not want to loose any of them, or even format the laptop. This laptop works 100% fine while running in Safe Mode w/ Networking, but when I hit a video or audio, it just freezes.
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Mar 23, 2012
"The big ?""Why does my computer freeze and makes a ugly sound how can I fix it"This is how------- use a program to update your video driver (driver genie) windows update gives you a bad update that makes your video card error out and freezes your pc.or you can roll back your driver to the last known working driver
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May 21, 2012
I recently got a 32" tv which I am using as a monitor, hooked up using hdmi. During gameplay my computer freezes for a second or less and then everything is fine. This only happens when I play games. I was wondering if its because of the tv my gpu has to push out more power b/c of the hdmi setup?My previous monitor was an hyundai 17" crt using a vga cable.I don't think it has anything to do with any particular game b/c they all ran fine before at 1280 x 960, and I now run games at either 1280 x 720 or 1360 x 768.Do I need a more powerful PSU, the one I have is a Xtech 500W with a over a years use. (I am in the process of getting a Thermaltake TR2 600W)My specs are:Win 7 Ultimate x64 SP1AMD Phenom II X4 965Kingston 8GB DDR 32 hard drives at 7200 rpmnvidia gtx 550 Ti
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Jan 9, 2012
I have a windows 7 home premium 64 bit computer. I am trying to play an avi file. It only plays the video and not the audio.
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Feb 23, 2012
When using the WMC I have noticed crackling sounds when playing m2ts video files containing AVC and AC-3. I have noticed crackling sounds primarily on start up of the video file and sporadically during playback. At first I thought it might be a hw issue but now I'm not so sure. BTW the video playback appears to be okay...just a problem with the audio.
On the windows sw side I am fully up to date i.e. with Windows 7 HP x64.
On the hardware side I have updated by video and audio drivers to the latest...in fact all the drivers are upto date. The Machine is an Acer Aspire X1470 desktop model with 4 GB of ram. AMD Radeon HD 6410D Graphics (display adapter). AMD A4-3400 APU.
I have tried connecting the audio thru the on-board sound system. I've also tried using an external USB based sound I/F. Which one I use makes no difference...The crackling still comes thru.
Part of the reason I'm led to believe this is not strickly a hw issue is because I've tried playing these same files with XBMC and they play cleanly. So it would seem there is some kind of interaction issue hw and sw when using WMC on this computer. BTW I've tried using WMP (my preferred choice) but the audio and video degradation is markedly worse than WMC. I've included the Media info data for one of the files I've played below:
General
ID : 0 (0x0)
Complete name : \CHARLES-EPCUsersCharlesVideosHome LibraryMusic Concertino20100607 Concertino�2 What Child is This.m2ts
[C0de].....
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May 1, 2012
i get a little stutter every 2-3 seconds with everything that involves motion pictures e.g games, movies, online games, Internet etc. my music does the same too.happened when i fell asleep watching a movie on Internet, woke up and my screen was black but the pc was still running. turned pc off and back on at the wall, started Internet to watch movie from when i fell asleep.
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Sep 21, 2012
Recently the hiccups that happen when playing hich bitrate audio (happens in 320 kbps and not in 192) and videos (HD) started to really annoy me so I came here.I have windows 7, intel i7 870 processor, roland UA-4FX USB sound card, radeon hd5800 graphics card, and 4gb ram, I think all of them have up to date drivers.The clicking intensifies when doing rather CPU-heavy things like opening microsoft word but it is always there in high bitrate files, but the CPU load never goes above 20% in task manager.The hiccups are such that audio playback stops for a very short time periodically and making a click sound as if you removed the cable of the speaker.
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Sep 21, 2012
My desktop keeps stuttering every few minutes or so. I have all of the drivers up to date and I cannot figure out what is wrong. The problem occurs the most while watching Netflix and playing games, but happens pretty regularly in general.
Specs:
Core i7 2600k
Asus p8p67 deluxe
Asus Engtx 570
Corsair 8 gb 1600 mhz ram
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Sep 21, 2011
I can't camera audio to work with Windows 7 64bit video works great but no audio
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May 11, 2011
Starting about a month ago, after six to seven months of my laptop working fine, I've been getting video and audio stuttering whenever gaming or watching most HD videos and after messing around with my drivers I realized that whenever my Realtek HD Audio drivers are disabled my video runs flawlessly, but when enabled both video and audio stutter. I'm using a Sony VAIO laptop so I'm assuming that the sound card isn't easily replaceable. I've tried using the newest drivers straight from Realtek's website and also the outdated driver provided by Sony's website, both of which result in the same stuttering. Sony has also replaced the motherboard once and it did not resolve the issue.I'm currently running Windows 7 with 6gb of RAM and an NVIDIA GeForce 330M graphics card.
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Jan 13, 2013
Now the unusual part is the manner in which it freezes, any audio sounds in the game will simply not load over, nor will any graphics that havent already been loaded up prior to where the freezing is about to occur, then about 10 or 15 seconds later it will just hard freeze, causing me to reboot. Another interesting thing i should add is i was still able to talk to a friend over Skype for a bit after it froze. My GFX Card is not over heating as i keep track of it regularly with CPUID Hardware Monitor. There is nothing in my event viewer to pinpoint if its a software related issue or not.
I should mention that my PC is a Dell. I have had a problem like this about 3 months ago and they sent me a new motherboard, which seems to have solved the problem for awhile, however the issue started to reoccur again. My theory is that this motherboard is starting to fail as well, or i need to replace the Graphics Card. Is there any other way that the cause could be pinpointed for sure?
My video card is a Radeon HD 5870 and my motherboard is a Dell Inc. 0X501H
attached is a W7F.zip of my system incase it is needed (It was asked of me last time)
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Feb 6, 2012
I've been getting random system freezes when playing COD MW3 and after I restart my PC I get a report for BSOD 124. What I've checked until now:
1.Non of my components is overheating or actually heating at all, since I have excellent custom cooling.
2. Checked my memory with a 10 hours memtest for windows 4 instances, each 1500MB.
3. Checked my PSU with a multimeter for 1 hour during load/idle. It's within specs.
4. Not overclocking.
My specs are.
ASUS P5QC
Intel C2Q Q9550
2x4GB Kingston HyperX BLU DDR3 1600MHz CL9 @ 1333 MHz
Sapphire 4890 1gb
WD Caviar Black 1TB
CM Silent Pro 850W
I think these random freezes/lockups are related to some software conflict. I had a similar problem with some games running PB, and it appeared that PB has conflict with MSI Afterburner, so after I uninstalled afterburner I stopped getting it. The problem is that now my system freezes when I play Single PLayer/Spec Ops on MW3, which has nothing to do with PB.
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Sep 3, 2012
My computer keeps on freezing everytime i keep on playing league of legends i ussually started playing 9 am in the morning and it happened 5pm the game freeze so i hard restart then again i tried to open the game it crashed in 3-10 seconds it never happened before i tried to download my graphic cards software and the screen freeze's and the mouse and keyboard doesn't work and i can hear weird sounds on the headphone like
[code]...
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Apr 29, 2012
So I have been having freezing problems for some time, the computer freezes and whatever sound was playing loops. I then reset the computer and it works okay for a while after. It normally freezes when I'm playing a game.
Just recently I had a BSOD which I don't normally get so I decided to post here since there was a new symptom. I have ESET Smart Security 5.0. I have included the report.
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Jul 9, 2012
Requires a hard reset after freeze. Dump is attached. Freezes once a hour or so.
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May 24, 2011
I very recently graduated and as a congratulations, my brother-in-law gave me a brand new Nvidia 9800GTX for my computer. I was running Windows 7 Professional 64-bit when I installed it and I immediately saw a drastic increase in performance. However, when I turned my computer off for the night, I noticed that it would hang at the shut down screen and never actually turn off.Refusing to believe that the new card was at fault, and having next to nothing on my C partition after my most recent formatting, I decided to go ahead and reinstall Windows to hopefully fix the issue. This is where my other problems started in. Suddenly Windows Explorer was crashing whenever I tried to use my disk drive and my system would randomly lock up. After assuming my install went wrong, I tried reinstalling twice more and neither worked.Finally, I got fed up and reinstalled my 32-bit copy of Windows 7 Professional and it still didn't work. As of now I've removed the new card and put my old 9500GT back in to find that I'm not having a single problem with the 9500.
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Sep 21, 2012
Every time I try to log into WoW (Initial login, when game first loads into the server) My computer just freezes with the display frozen. I can get into the game for half a second before it freezes. I usually have to manually restart. I first started noticing this issue about a week ago when I was playing and I encountered the kernel power event 41 issue. It was fine at first because it would only happen when I would play Blacklight (Free fps). As the days went on I decided to reformat my PC because the HDD I was using before crash and had a boot sector which wouldn't let me boot up anymore. I switched out that HDD eventually but this is where things get weird..
As that HDD wasn't booting up it got to the point where my computer would have power but the motherboard wouldn't load and I couldn't even get my display to work on my monitor. I did some research and I came across a solution that had me run the golden plates on each of my memory sticks against a pencil eraser to get rid of the static I suppose.. Well that turned out to work because I was finally able to get to the windows logo screen but then it would shutdown and restart during that screen.
It's the only thing I can think of because I just reformatted a new HDD completely separate from the one that had the bad boot sector.. In any case I've uploaded my zip file. You guys may notice there's no DMP file.. Well I followed the instructions on the forum post and when my computer crash and I manually restarted it, when I got back into windows and ran the SF diagnostic tool.. It was able to find everything but any DMP files. When I tried it said "No dump files found"..
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Jan 6, 2012
When I open IE8, or open a new window, a help audio plays (how to clear the browser cache and delete cookies). I have run Malwarebytes, Spybot SD, and my AVG and they have found nothing. [code]
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Mar 27, 2011
I've just built a PC using Windows7 64 bit Pro as the OS. I like it fine so far. My problem is with audio from my website.I have a website with sound clips in the form of ".aif" files. I developed these clips using FrontPage on Windows XP machine.I tested using IE 32 bit. With the W7 machine, running the 64 bit IE, the sound will not play. When I open with a 32 bit version of IE, the sound plays just fine.
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Feb 25, 2012
When I use firefox to try to watch video the video runs OK but when I stop it or it ends, my PC then freezes. This does not happen with IE8.I have uninstalled Adobe flash player (with the uninstall software from Adobe) then reinstalled it bit the same happens.
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Dec 17, 2012
So I built this computer a few weeks ago with Windows 7 Ultimate. Everything sound-wise has been working til a few days ago, but I have been working through some video problems.Since this started on Friday, the sound mixer/volume control shows sound playing. But nothing comes out the speakers. When I click the top, it doesn't say 'speakers', it says 'Realtek audio'. When I click that, the sound window comes up and under "jacks" it says "rear optical jack." The top says S/PDIF. Those are both formats that I have never used on this system.I've always used only the rear panel analog jack.Anyways, I feel like I've tried everything under the sun and I'm close to RMA'ing the motherboard.
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Jul 22, 2011
I haven't been able to resolve. This is a new PC build, one month old, that has been having download issues, frequently freezing in the middle of downloads, and also freezes when watching streaming video. On file downloads, when it freezes, I can pause the download, then resume, and it will usually resume the download. I may have to do that 5-10 times to get the entire file. I was just watching a streaming video promo on buy.com's website (about 4 minutes long), and at 1 minute and 6 seconds the video freezes every time. I've tried to watch that video with IE, Firefox and Chrome, with the same results - freezing at 1 minute and 6 seconds with all three browsers. My regular web browsing seems to be very fast, no issues there (I have 6 mbps DSL). My network card has the latest driver (but I haven't tried to reinstall it). I have attached my PC info as a text file.
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Nov 18, 2012
My computer is acting strangely and cannot seem to play video files without them freezing up. I can play up to about 10 mins of video before the audio starts getting scratchy and the video freezes and jumps or my computer will just shut down.
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Aug 25, 2011
My laptop has started to freeze and make a horrible buzzing sound whenever I try to play video. It performs perfectly if I am not trying to watch a video. It has only recently started doing this. It freezes so badly, I have to completely reboot the system. All the drivers are up to date. That is the very first thing I checked. i went to the manufacturer's home page as well and made sure the newest drivers were installed. I have mobile Intel (r) 4 series express chipset family.
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May 30, 2012
I am having issues when trying to pause then play most video types including mkv. If I pause and then play a video the audio starts just fine but the video is frozen until I skip forward or backward. It is only an issue if I pause then play the video within ~10 seconds. Not sure what is going on here or how to fix this. I'm using Shark007 codecs.
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Jul 30, 2012
I imagine I don't need to include much information as your nice new tool has everything you need.
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Jan 28, 2012
I have been recently experiencing a strange crash that happens on my computer frequently. So far, in the ~10 times it has occured over the last 3 days, it has crashed mostly during my gaming time - until now. I was writing this when it happened again. Basically, all sound starts a loop and nothing works at all. I initially thought it was overheating in my computer so I ran some temp. checks while playing games and nothing in my computer was breaking 75 deg. C, so I ruled that out. I ran anti-spyware and anti-virus - nothing.
The only changes my computer has made since I noticed the crashes are the following: installed a few programs, added 3 400gb hard drives to my computer, and swapped out my PSU from a Kingwin 730w (cheapo) to an Antec HCG-750w, a much nicer version. I doubt it's any of the programs, most are games, and I'm not leaning towards the HDDs since there is no information on them at the moment. Could it have to deal with my power supply? Nothing is overheating, as I stated before, but maybe something isn't fully plugged in? I have no idea.
On a side note - when I added those hard drives, I remember booting up and not getting any boot. I opened my computer back up and I noticed I had bumped the power cord on the boot drive, plugged it back in, and rebooted. Everything went fine from there..
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Aug 2, 2012
I'm having major problems playing HD video. This includes my own home videos (1440 x 1080 / 29 fps) and dual-layer DVDs. I can't use WM Player because it's useless, the picture looks like a moving oil-painting. I can't use VLC player because the audio cuts out every few seconds when I play either HD video files or a dual-layer DVD. I can't use GOM Player because the audio lags severely when I play HD video files and it squeezes my wide-screen videos into a square for some reason (it's okay with dual-layer DVDs though, thankfully). I can't use KM Player because it just won't start, no matter how many times I reinstall it.EDIT: The GOM Player audio lag is caused by the software playing the video at several times normal speed, but not speeding up the audio.
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Nov 15, 2012
my pc is very slow at video playing ,not able to view move faster through internet
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Feb 8, 2013
I need up date driver for audio /video for window 7
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Oct 4, 2012
read through the stickies, and downloaded all necessary tools, except rammon won't open for some reason. my bsod mostly appears when i'm watching a video online, whether it be Internet, hulu, doesn't matter.
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