[CRASH] Toshiba Laptop Will Not Boot

Nov 21, 2012

I have a year old Toshiba laptop that just stopped booting up this week. Worked fine Sunday, then Monday it would not start. Black screen with the option to repair or start normally. Repair goes through the motions and then states it was unsuccessful. Starting normally will eventually reach the desktop, but nothing will function at that point. The pointer is in perpetual hourglass when held over the task bar. Nothing, such as Explorer, will start.I pulled the hard drive out and connected it to another Win 7 computer via SATA/USB cable set. Initially, I could see the drive and access the files. Foolishly, I chose to run an antivirus before backing up the files. I was concerned about backing up the potential problem. MalwareBytes did not identify any malicious files, but Semantic threw up a warning about Yontoon-S.exe, so I attempted to delete it via Explorer. That action locked up Explorer. I rebooted the host computer. I should have backed up first because now I am unable to see the files. Explorer will assign the drive a letter, but when I select the drive to do anything, Explorer thinks about it for some time and then puts up a message that the drive must be formatted before it can be used. I do not want to reformat until I recover my data first. I tried to use SeaTools to diagnose drive problems. Drive fails the short generic test. I am not able to run Check Disk because Explorer thinks the drive must be formatted first. How can I get to the data before reformatting?

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Toshiba Laptop Won't Boot

Sep 14, 2011

I bought my son a Toshiba Satellite C655-S5132 laptop running Windows 7 for Christmas. He used the laptop about a week ago, and a couple of days ago tried to use it and it won't boot. Most of the time when the computer is turned on there is simply a blank screen. Sometimes a scree will show up that has Toshiba's name on it with F2 go to utility manager and F12 go to boot manager in the bottom left corner then a blank screen. Then sometimes it screen with Toshiba's name and the F2 and F12 will show up and them after a while something that looks like and underline that is blinking will show up in the upper left hand corner and there will appear a message that says ...

Intel UNDI, PXE-2.0 (build 083)
ForAtheros PCIE Ethernet Controller v2.0.1.9(12/15/09)
Check cable connection
PXE-MOF: Exiting Intel PXE Rom.
No bootable device--insert boot disk and press any key

When it opens pressing F2 in Setup Utility the system date is correct, the System Date is correct and Language is in English. You can enter these three and change them. But the CPu Type, Cpu Speed, HDD/SSD, Total memoy Size, an Sytem Bios Version cannot be selected or entere.The boot manager can be entered and the boot sequence can be changed. Nothing else can be done, can't even enter safe mode.

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Oct 21, 2012

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Jun 24, 2011

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Aug 3, 2012

It's my son's (college student) laptop. Below are the details:

Laptop details:
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-Intel Core 2 Duo
-Vista Home Premium
-320GB HD


-Doesn't boot to Windows. It goes past the initial Toshiba screen, to a blank screen.

Steps taken so far: (the laptop did not come w/Vista CD)

-Followed Toshiba's instructions from the website (hold down 0 (zero) while booting up, keep holding until the screen goes past Toshiba's initial screen, into system recovery. Found few options there, again followed Toshiba's instructions & chose to have a clean install (losing all the data).

-Message popped up: BOOTMGR is missing. Looked it up on Google, went into BIOS, and made sure that hard disk is the primary boot sequence. Still no luck. My son has loads of important class lectures and notes in it

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Feb 12, 2012

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Nov 23, 2012

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Currently In Safe Mode As Toshiba Laptop Cannot Boot-up Properly

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I am currently in safe mode as my Toshiba laptop cannot boot up properly. I get through the windows startup. All the icons on my desktop look normal, and then about 40 seconds later, a blue screen filled with information briefly appears before the computer shuts down and attempts to restart itself. It happens so fast I can't write down much of what was on the screen other than a data dump, with numbers counting down to 0 and then it does a restart on its own. I did a restore to November 20 and that did not help, so I did another restore for Nov. 9 and that too did not help. I did manage to open in safe mode and managed to find these errors in some event log :

c:usersjayappData empwer-582810-0.xml

Here is the hijack log :

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:06:07 AM, on 11/28/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support


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Jan 8, 2012

OS: Win 7 Pro 64 bit MSDNAA product key, all critical updates of course
Comp: MSI-171 GX710

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TSB SysInfo dump...

Tech Support Guy System Info Utility version
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