Could Not Open AIM, McAfee, Or HP Total Care Advisor
May 21, 2008
As of an hour ago I could not open AIM, McAfee, or HP Total Care Advisor. When ever I try to open one of these three programs I get and error message. Here's an example when opening McAfee;mcshell.exe - Bad Imagec:Windoessystem32SHFolder.dll is either not designed to run on Windows or it contains and error. Try installing the program again using the original installation media or contact your system administrator or software vendor for support. Then if you hit OK it comes up again and again four times with that same title then the title changes to "E398ADA39B044C5808A09B3D49548DB: mcshell.exe" The only way to get this error message to vanish is open task manager and end that program. What's going on with my computer? Also a program called On-Acess Scanner service has stopped working. I don't know that program.
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Aug 11, 2009
I don't know if I am in the right place. But the people here seem to know what they are talking about. I have HP Pavilion dv5-1235dx Entertainment Notebook Pc. Windows Vista Home Premium SP2. I have already talked and emailed HP about 20 times. I had a problem with total care advisor so HP told me to uninstall it and then reinstall it so I did and the website they gave me to download it was really to update it and would not install. Now they say I have to do a system recovery. Is there anyway to download the HP Total Care Advisor without doing a system recovery? I was told by HP that I need this to do hp updates and it is important for my computer.
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Mar 25, 2009
The other day my compter was working just fine, until the battery died and it shut off. Ever since then, when I start it up McAfee doesn't open at start up, or at all for that matter. And, everytime I double click on the shortcut, the picture comes up, but it just stays that way, and then the desktop freezes. And, when I try to open something that needs permission to continue, like when I right click and select "Run as administrator, nothing happens. Also, when I try to uninstall something, nothing happens. The internet icon on the taskbar is always frozen, indicating that there's no connection, when there actually is.
Most programs do the same as McAfee, althought Internet Explorer 8 works, but not well. It stops working alot and hulu videos don't work for instance. Also, anytime I try to download something on IE8, it quickly jumps to 99% and stops there. And, whenever I try system restore in help, the window stops responding. My mom thinks that it might be a virus from a song that she downloaded on LimeWire 5.1.1 PRO. But again, McAfee won't work. And my registry cleaning software won't open, because it has to ask permission. Which doesn't work. Windows Update doesn't even respond when I open it. What should I do?
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Jul 3, 2008
For the past week I have been working with IoBit in testing various betas of Advanced Windows Care. Finally after many unreleased betas, I now have Advanced Windows Care working with Vista x64. I would say that it won't be too long before they release the final version of Advanced Windows Care that is compatible with x64. I consider Advanced Windows Care to be a great all in one program and after I had problems with their beta, I offered to test for them.
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Oct 7, 2008
Should I uninstall Windows Defender before installing Windows Live One Care.
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Jun 20, 2009
Has anyone used Advanced System Care (IOBIT) Free download for tweeking their VISTA machine? Does it do the advertised job?
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Jun 12, 2008
Can I run, or am I supposed to run Windows Defender if I am using the Live Care One Firewall already?
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Oct 19, 2008
I have been trying to run Windows Live One Care Safety Scanner (beta for vista) I can successfully install and run it but when it performs the scan and it reaches 97% completion the program hangs. I have tried uninstalling and reinstalling the software. I thought the problem might have arisen due to vista's securitythen reinstall th features so I first made sure to run internet explorer browser when I re-downloaded the scanner files. However, this has made no difference... the scanner still installs and runs but again upon reaching 97% completion hangs.
I am interested to know if anyone else has encountered this problem and better still if anyone knows how to resolve it.
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Jul 29, 2009
Vista, being a piece of trash, will
not run the advisor, even under compatibility mode.
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Apr 15, 2008
I have a Toshiba notebook that is Vista "compatible" (I've run the advisor). I only have the recovery disc. Will the existing system qualify for upgrading, or will I have to have a disc? My thinking is that I'll be fine without the disc.
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Oct 25, 2009
Im getting this pop up when tryin to run this !
Problem with Shorcut
The item 'WindowsUpgradeAdvisor.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly.
Do you want to delete this shotcut
YES NO
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Mar 18, 2009
This is the response on the Microsoft Connect site. Looks like one of Microsoft's best ideas of recent times has been scrapped? What a shame, this program would have made Windows so much better. I could be wrong but it looks like this project has been scrapped...........
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Jun 25, 2009
I am currently running Vista Ultimate 32 bit and I want to install Windows 7 when it comes out. According to the upgrade advisor I have to purchase the same "Ultimate" version in order to just do an upgrade. It says that if I want to install a lower version, I will have to do a clean install. My question is, if I purchase the lower version (Win 7 Professional), do I have to purchase the full version and not the upgrade version? IOW, can I still do a clean install from the upgrade version? If I recall there was a just this work around when Vista was first released. Would this still hold true for Windows 7?
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Oct 27, 2009
I have a HP Pavilion dv6 1140ea. It is able to upgrade to Windows 7. I downloaded Windows 7 Upgrade Advisor Version 1.0 and all softwares were compatbile. Windows 7 Upgrade Advisor 2.0 was released, I got it. I did a scan if anything was compatible. In 4 programs it said 'Before Upgrading to Windows 7, we reccomend unistalling this program. It can safely reinstalled after the upgrade'. And I know that they will work on Windows 7. But other people don't bother reinstalling, they just upgrade simply, I don't want to reinstall the programs again as they are compatible with Windows 7.
Even HP said that the software are compatible and you can upgrade just like that. I got two softwares that are ATI Catalyst Install Manager and Catalyst Control Centre, now I don't know were to download them off. I don't want to reinstall the programs, do I have to reinstall it, even though it is recommened?
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Sep 11, 2009
excell 2007 does not do a total sum since I downloaded the vista ultimate, at first I had the vista home premium and the office 2007 worked well with it, but with the ultimate version I"m having troubles with the ecxell formulas, mainly the total sum?What can i do?
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Apr 7, 2008
I would like to request a schematic of the setup. Where does the comast cable enter? Does it enter the comacst cable box that goes into the tv? Or does is go in my pcs tv tuner?
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Oct 21, 2009
I have Vista Home Premium running. I ordered Windows 7 Professional upgrade. I just now found the Microsoft advisor, ran it, and it shows I can upgrade to win 7 premium or ultimate...but not professional is this correct?
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Nov 4, 2009
"Windows 7 Upgrade Advisor ran into an unexpected error. Please reinstall... and try again." (upon run attempt)
a. I hope it didn't hurt itself when it ran into....nevermind.
b. Reinstall = same result.
c. Re-download and reinstall = same result.
d. It does appear in installed programs.
Microsoft will not support due to =OEM= Vista upgrading to retail Win 7 Upgrade. Gateway will not support due to "its a Microsoft software problem." Web search = no help. Machine is a laptop Gateway M-6881, 3GB, 2.2GHz core2duo. Do I just forget about Win 7?
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Mar 13, 2009
Hi all, I've just upgraded from 4GB to 8GB of RAM. When I look in system information its says the following:
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 4.00 GB
Available Physical Memory 3.16 GB
I'm basicaly wondering why its says that I have 8GB installed but only 4GB - 'Total Physical Memory'? In Task manager - Performance, it says that I have 8GB of physical memory so it is being used.
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Mar 7, 2009
As you can see this is a 64-bit OS. I'm getting these contradictions in Vista and not Windows 7 on the same machine. A picture is worth a thousand words so ... below are 6 snips, the top 3 are Vista and the bottom 3 are Windows 7 for comparison.
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Mar 17, 2010
Just received a PC with Vista Business 64 bit and a 80 GB hard drive. I've downloaded Opera and surfed the internet. I've noticed that the total free memory is being reported as 45.3 GB. I've done some research and found this forum. I've checked vssadmin list shadows and it's reported as:
used shadow copy storage space: 3.576 GB
allocated shadow copy storage space: 3.82 GB
maximum shadow copy storage space: 10.882 GB
Where did the entire 27.2 GB go?
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Mar 25, 2010
I was on teh Firefox when it crashed randomly and when I started it back up it gave me a screen of the Vista Total Security thing. It's telling me that I need to register my version of this program and it's even giving me "Security ALERTS" of attacks. I know this was not legit so I proceeded to search for some way to get rid of it. I found one but it didn't work. It was probably connected to Firefox somehow so I deleted all my history and stuff from the browser and it still shows. Even after I close it with Task Manager, it still wants to ask me if I want to start Firefox or IE even if it's "infected" with a virus of some sort.
I took some pics as it came up while writing this thread. Also, BitDefender didn't seem to pick up this problem too so...Maybe I'll post some more pix so you can see. I got yet another "Notification" after posting..
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Apr 23, 2008
I have an issue with Vista Home Premium. I was attempting to run the Upgrade
Advisor (running Vista Home Premium) and it crashes. Is this normal behavior?
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Jun 4, 2008
This is with Vista SP1 installed. I added 2GB RAM making the total installed RAM size to be 4GB. My problem is that although BIOS recognize the RAM size to be 4GB and the Properties/System shows also 4GB, but both of the System Information/System Tools and Performance/Task Manager show 2GB. How can I check to see if 4GB is being made available for the system to utilize?
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Jun 15, 2009
I have Vista Home Basic running an E Machine 32 bit. I recently took a full factory restart. I then deleted McAfee because I wanted to run Norton. I have since deleted Norton and am now using Avast. When I went to Windows Security Center - Malware protection and clicked on "show me the antivirus programs" it showed both McAfee and Avast were both running. I can not get rid of McAfee. Since I deleted it by using the uninstall or change panel McAfee is not listed but it is still running. How do I get rid of McAfee?
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Jun 11, 2008
COD4 lags extremly on my laptop even though I have 2 GB ram and a GeForce 8400 GS graphic card and run Sins of a Solar Empire and Medieval 2 Total war on almost all High Graphics.
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Mar 23, 2008
When I click on a folder, then look down in the Details Pane at the bottom it shows the number of files in the folder but NOT the accumulative file size total.
I also noticed the same thing when I had the Recycle Bin Folder open.
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Aug 11, 2009
The new ACER compuer has McAfee Antivirus suite installed. I can't find a way to uninstall it. Any way to do it?
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Jun 12, 2009
how do I turn on macaffee in vista home premium? It was working last nite until I put it into sleep mode. Today macaffe is disabled in the taskbar and am wondering how to turn it back on,
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Dec 31, 2008
I just bought a new puter with Vista Home Prem 64bit. Mcafee suite was installed with 2 years of free service. I used the virtual technician to indicate if everything was working properly. To my surprise there is one error "Process not working". It indicated that C:programfiles (X86)mcafee|virusscan|Mcshield.exe was not working. Is this inidcation just a misdiagnosis from the Virtual Technician because it is set for 32bit? If this indication is correct, do I have real time virus scan protection? Customer support was of no help. I have reinstalled and the same error shows.
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Mar 23, 2008
After a 'friend' installed McAfee on my laptop, it has caused Vista to crash after about 30 seconds of starting up, you are able to do nothing. I need to re-install Vista, but do not have a CD/DVD to do it. I have a valid licence key. need to know a way to either get McAfee uninstalled.
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