Malware Attacking My System Freeze

Feb 16, 2010

About two years ago I bought a Vista HP laptop. Recently when I went on vacation with my children the snow storm holed us up in the hotel with nothing to do. So they used my laptop alot. After this, my laptop did not work properly. About 1 minute after I turn it on it will freeze completely. After about ten minutes it will unfreeze but proceed to execute all of the clicks I made during the time it was frozen. I am at about an intermediate stage when it comes to computers. I have already posted the above in the General Discussions forum and they told me to come to you guys. My old firewall did not seem to be doing the job to I downloaded a trial of Malwarebytes' Anti-Malware and started the scan it has been scanning for about 5 hrs. and has come up with 1 infected object. I am pretty sure that is the root of my problem but my computer won't unfreeze long enough for me to take care of it.

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Malware Infection The System

Jun 26, 2009

last week i brought a new laptop, it came with the norton antivirus free trial. While visiting a site (i dont remember what) norton detected a virus (again i dont remember what) norton then crashed on me and would not run at all even after following the "fixes" it suggested. Ive always used AVG free on my PC's so i uninstalled Norton and after a few attempts finally managed to find and install AVG.I ran AVG which had a few hits but all were successfully removed. After that i also tried to install Spybot however it will not fully install, i get to the final page for installation, click install and then I get a error which reads " Error Sending Request The server name or address could not be resolved"

I know I have some form of virus/ spyware or somethimg on my PC as my browser frequently directs to Myspace (which i dont use) on the first click on a link, but when i go back to my search and click the same link again it will generally take me to where i need to go- unless it is a virus/spyware/malware removal page (in which case the link is always broken) My browser has also been opening up webpages that generally start with ad. eg ad.reduxmedia.com At the request of a different forum i down loaded hijack this so i could get a log of my pc however the program wont run. So i have come here wher hopefully all advice will be specially tailored to a vista PC. I am aware that i am supposed to post my system information etc however i am new to Vista and still learning the ropes,

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Solution (for whomever may have stumbled upon this page through Google): My computer was freezing on a random basis because I used Acronis Disk Director Suite to partition my hard drive (issues with Vista compatibility?). Anyway, I had to write 0's to my hard drive (using KillDisc, i.e. deleting my entire hard drive and reinstalling everything) and no more issues.

If "send to HP" in the title doesn't give it away: My HP Pavilion is under warranty, but the thing is - I've sent it back to HP for repairs twice already (for the same screen-related problem). I hate their customer service for giving me a bad product and not fixing it the first time . I'd do anything to not sent it in again for another few weeks... Hopefully I can do something myself (I'm competent enough to do / learn to do very advanced procedures)....

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Mar 23, 2008

My boyfriend installed a 3D falling leaves screensaver from freeze.com, and then decided he didn't want it. I tried uninstalling it, but I still see references to it. And when I try to uninstall it now, I get the message "INSTALL.LOG does not exist". What can I do?

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Jul 5, 2009

Advanced System Care Free 3.3.4 and Orbit Downloader 2.8.13 which are both the latest versions respectively.

I noticed this issue ever since I moved to Vista. Back in XP the two would simply run on startup with no flukes. This time, however, there are a few lapses. Let me explain.

1. Advanced System Care Free starts up most of the time but there are times that it just dosen't and the the tray icon is completely missing even when I start the application manually.

2. Orbit Downloader, no matter how many times I select the option for it to startup it simply refuses to do so.

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Jan 12, 2009

If I leave my computer sit overnight, it will completely freeze, and I have to hard-shut it down. The only program that was running was Firefox (with a few pages open). What would cause this?

Overheating?

Memory issues?

GPU issues?

I have had freezing before while browsing on the internet, but it has happened only once, and I had tons of Firefox windows open. It will, however, freeze almost every time I play Company of Heroes Gold, and sometimes freezes when I play FarCry2. In addition, I can benchmark it over and over, but if I let it sit for an hour AFTER I benchmark it, the system will freeze. I have all updates...64 bit drivers, BIOS, etc... These issues aside, why would it freeze when sitting idle overnight? My system specs are pretty good...if I was overheating I would be shocked

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Jul 4, 2009

My problem has been going on for a while but has recently gone over the edge and caused me some big problems. I play Second Life and from time to time, it would freeze up my computer but yesterday, the screen of the laptop just went black and I had to hard reboot my computer, only for it to come up with the Vaio screen looking horrible graphically. Then it would commence to the normal boot up and then to a black screen and it stayed there all night. I've tried removing everything with Second Life off of my computer and it still won't boot up completely.

I tried leaving it on overnight to see if would bypass the black screen but it wouldn't. How should I go about fixing this? I can try getting my hands on the Vista DVD and or the recovery disks from my girlfriend. I would honestly just like to know what caused the problem and how to fix it because you can easily learn from your mistakes by fixing it. Oh, another interesting tidbit is that my brother used the computer beforehand to do some research then left it on and when he came back, the screen was black and when he rebooted it, the screen was messed up and he did a system restore to bring it back to normal but if I tried that now, it would still only boot up in safe mode and not regularly.

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Jun 21, 2008

When I start it, it will go to the desktop, everything will run fine, then suddenly nothing can be clicked, and soon the cursor also freezes. No chance to Ctrl+Alt+Dlt or bring up task manager. This freeze was initially happening after about 30 seconds, but after taking out one stick of RAM it lasts as long as 5 minutes before freezing (may be coincidence). This started happening before I changed any settings, the PC is still as new.

I have tried taking out the RAM and putting back in, leaving one stick out as mentioned above, and having a look at the BIOS on startup (didn't really know what to look for though). Made sure everything is plugged into PSU, everything looks right, I'm truly at a loss as to why this is happening. Oh, and freeze doesn't happen in Safe Mode, which leads me to believe it's nothing to do with hardware and is related to Vista or drivers?

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Mar 1, 2009

I have a fairly new computer (about 5 months), and I recently wanted to play Oblivion again. When I ran the setup for it, the music would start from the setup program, and I would click yes (for permission to run the setup program) then I would get an error saying that the program has to close. I browsed the internet for solutions, and found that Oblivion was made for XP and hasnt made a patch/compability for Vista. I also read that Oblivion can be played on a vista and that many people are doing it. I found out I had to run the setup program (and the oblivion program) in windows xp service pack 2. I installed the game with no problem after that.

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My software subscriptions think they have expired, and I'm at a complete loss here. I require the internet and that software on that system for work and have no idea what to do. I believe as soon as I get the connection up, my subscriptions will talk to their online server friends and all will be fine (hopefully), so that's why this thread is here.

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For those who don't know, Donna also previously posted another test, Rogue Detections: Old, Not So Old and New Threats see Rogue Detections (old, not so old, new threats) by malware scanners - Calendar Of Updates

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