ISP: Connection Drops, Is It Hardware Or Software Issue?
Jun 6, 2009
I have been having an intermittent range of internet connection problems with my computer running vista home premium over adsl. Initially my connection would drop out over night and in the early hours of the morning and if I browsed for too long /opened too many sites simultaneously my connection would cease to work. The internet would appear to be still connected in the MS icon in the tray (a globe showed over the two monitors). When I asked vista to check the connection/repair it told me that it was a connection with the ISP.
After a few frustrating weeks dealing with the ISP they admitted a fault and said they would fix it. My connection no longer drops out (I never lose the globe in the tray) but the problem where excessive www browsing stops the browser working. I have tried IE, Chrome, I have disabled my firewall, reset the network adapter, bought a new router, reset the old and new router but the problem persists.
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Mar 25, 2008
I'm experiencing frequent problems with my Internet Connection. My computer is connected to the Internet through a Motorola Surfboard modem from Charter Communications. My computer will randomly disconnect from the Internet around every hour. The modem still says that it is connected as will my computer if I go to the Network and Sharing Center. Even though the computer says that it is connected, no program can access the Internet. Anytime I open a Firefox it will usually say "Cannot Find Server" and Internet Explorer will just say that it cannot display the webpage. Sometimes I will get popups from Windows (I believe, though it could be FireFox) trying to connect to a broadband connection. It never works, though, and it asks for a password and username. I do not have one, though. I have not set up any sort of password for accessing any Internet connection on my computer. When I first upgraded computers all I had to do was plug in the cable modem and Vista automatically connected. It was perfect and I had no issues for quite a while. The connection dropped on day and Charter walked me through a process which reset my cable modem and got me back online. Ever since then I have been having this issue where my computer randomly loses it's connection. I was not able to get online for about an hour today. I did a System Restore to see if anyone had possibly done something, but the problem presisted. I came back later and now everything is running relatively fine!? It's like the computer has a mind of it's own.
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Nov 10, 2009
Have a Dell Vostro laptop with Windows 7 Professional. I did download and install Windows Live Mail. I use Verizon Mobile Broadband (USB). Whenever I start to use Mail, my Broadband connection disconnects, after a short time? When I use the Internet Browser, I have no problems. Has anyone seen this before and are there any fixes?
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Oct 26, 2008
My friends computer uses a Netgear router and his computer runs on XP to which I try to connect for internet access. When his computer is turned OFF, I can access the internet no problem. However, when his computer is ON, I can not connect!!
-Vista 64 bit, service pack 1 and is completely up-to-date
-All hardware drivers are up todate with no hardware problems
-DLink has good reception with 1.20 driver (D-Link WMA 510)
-Router computer is XP, up-to-date drivers. Computer uses Netgear router
why my wireless connection drops when the computer with the Router is turned on?
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Feb 6, 2009
Computer 1 is my home desktop running Vista Premium SP1. It is on the 'workgroup' workgroup. Computer 2 is my work laptop (on docking station) running XP Pro SP2. It is on a domain called 'amer'. There is an HP LaserJet 2100 connected to the Vista machine. It is shared. This is a wired network with D-Link router. At first I thought it was a sharing issue when I could not print from the XP machine to the printer on the Vista machine. But then I realized it is a network issue because if I try to browse the Vista machine from the XP machine I get the 'no access, you may not have permission', etc. message. To make it work, I :
1. start the XP machine (assuming the Vista machine is already running)
2. wait about 15 minutes for the Vista machine to see that the XP machine is there.
3. Browse to and open the XP machine from the Vista machine
4. Go to the XP machine, open its workgroup (amer) and then open the XP machine
5. Wait a minute or so, then while still on the XP machine, navigate to
Vista machine's workgroup ('workgroup') and open the workgroup. If the Vista machine appears I am good to go. I don't need to browse it, it just needs to appear.........................
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Dec 18, 2007
With my new Rig I get 5.9 all the way, exept RAM. I'm only getting a 5.6... I've got Corsair's Dominator and it's FSB is 1066. My M/Board has so many O/C tweeks that it's got me lost. Never thought I'd have too much controll over my BIOS, Anyway, the nForce 680i M/B has SLI O/C in the BIOS and when I disable it and try to squeeze a little more O/C out of my RAM it drops the 5.6 to 5.3! I guess I should have purchased RAM with 1333 FSB, then maybe I'd get a 5.9... Oh, if it helps, my RAM Timmings: 5,5,5,15 2T 2.3V If I set the Voltage at 2.1 the rating goes down to 5.4 I'm at a loss and I don't know why I care
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Feb 3, 2008
I recently installed Windows Vista ultimate. I have random drops from Internet, the only way to fix it is by rebooting the system. i tried disconecting the modem, restarting the modem, logging off from my user, nothing works. Only rebooting. I have a USB modem ( i know itīs not the best but this never ever happened on XP) and iīm using Vista ultimate. I donīt have any fancy network, just my pc conecting to internet threw the usb adsl modem. I tried pinging Google and it was successfully. But Firefox, neither IE worked
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Mar 23, 2008
I am having ongoing resolution problems when I install my video card drivers. BEFORE I install them, my screen resolution is 1280x1024 which is what it should be. AFTER I install the nVidia drivers, the maximum allowd resolution drops to 1024x768. Note: I have an SLI configuration. Also, This is the maximum allowed resolution. It is too low for my monitor.
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Sep 25, 2008
When creating new mail, replying to an emaill or opening an email windows mail drops it down to the task bar then I have to right click and maximize the task to continue. This just started happening for no apparent reason.
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Aug 21, 2008
I've got a production network that I'm test Windows Vista x64 Enterprise on. I'm at my witts end with this problem: I add the Vista PC to the Windows domain. The computer performs the tasks and then tells me it needs to reboot. Upon rebooting it immeadiately drops itself from Active Directory (Windows 2003 SP2 R2 based domain).
Oddly, the computer account in active directory is still there. The Vista client drops itself, but the server side thinks everything is fine. What the heck is causing this? There are no issues with IPv4 connectivity. (We don't use IPv6...) The server shows that the PC and the users are connecting to the domain securely, and without issues (pass security audits). The Vista Client (Enterprise x64) just drops itself from Active Directory.
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Mar 23, 2008
When I try to start GoW the game immediately drops to the taskbar! My mouse is frozen. I have a workaround but I would rather fix it right.
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Mar 26, 2008
I am having ongoing resolution problems when I install my video card drivers. BEFORE I install them, my screen resolution is 1280x1024 which is what it should be. AFTER I install the nVidia drivers, the maximum allowd resolution drops to 1024x768. Note: I have an SLI configuration. Also, This is the maximum allowed resolution. It is too low for my monitor.
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Mar 7, 2009
I have 4 gigs of RAM and Vista Home Premium. My memory free goes from 4000 to 9 in about seven minutes flat. What is going on? Dropping to 0 is sorta nuts with 4 gigs of ram and only explorer running.
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Mar 23, 2008
loss of Internet Connection in Vista; completely loosing my Home Network; random
Internet Lags and Drops; and it seemed the only solution was to Reboot my
Computer to get an Active Internet connection. I applied many of the
Hotfixes; and used all of the Suggestions but nothing seemed to work. The
one thing that did seem to make sense though was the Tech advice here and
their that would say it was a Hardware Issue with Routers, etc.
So this is what I did; I went out and Bought the D-Link DIR-655 which is
Certified to work with Vista. It arrived last week; hooked it up and since
then I have not had 1 Internet Drop; or have I lost my Home Network. Now my
Computer can stay on; go to sleep; and when it wakes I have an immediate
Internet Connection. On the Upside the speeds are much faster as well
instead of your basic 100mbps; im getting 300mbps. So it was well worth the
Upgrade to me. It actually made sense that to take advantage of some of the
new options with Vista Networking that you would need a New Certified Vista
Router. Im actually very glad I did it; no more headaches and reboots. Hope
this helps anyone who was going thru the same Issues I was.
Oh and by the way just so you know here is what I have going on with my
Network: My New PC; 2 Mac Books; 1 older PC; 1 Xbox; 1 PS3; and 1 Wii; and
the VOIP.
I also used to use the Hawking Booster on my Network to help with VOIP lag
and arranging packets; but I also elminate that now because this new Router
arranges the packets and no Lag on the VOIP.
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Jan 2, 2010
About a month ago, Windows mail started dropping the 1st 2 letters of the reply-to email address for all of my Yahoo contacts I deleted the contacts from my list and reentered them it still does it. I can send a new email to these people just fine but cannot use the "reply to" feature.
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Apr 19, 2008
My memory exp index was 5.9 previously. For some reason, i reinstalled my Vista includeing all necessary drivers (EXACTLY the same as before). But... so weird... the memory index drops to 5.3, WTH? I don't wanna have a severe performance degradation.
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May 20, 2009
my computer is not holding it's internet connection, even when i refresh it just wont reconnect and i end up having to restart and then the connection is fine. I'm running Vista Home Premium, Defender, ZoneAlarm (free) and Avast (free). Broadband connection. is there anyway to secure the connection permanently (which it should be) Have i, a setting wrong? At all times my internet icon says i am fully connected?
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May 15, 2009
I am having the worst problems connecting using a cable connection, which I need because as I am in Europe at the moment, many sites or private homes are not equipped with wireless. Now, when I connect with cable, everything seems to be working fine, the Toshiba connectivity doctor tells me I am connected, the diagnose program assures me that the problem has been resolved etc. etc. and yet whenever I try to connect (IE, Mozilla, Google, I have tried them all), I get an error screen. I have tried everything I could think of, checking my settings etc. Nothing works.
Let me emphasize that:
1) wireless connection works fine
2) it is a problem with my computer, not the host, since I have encountered
the same problem everywhere (libraries with password protected access,
private homes without password protected access etc.).
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May 2, 2010
I have a strange problem. I have AOL broadband and I'd like to connect to the internet without using the infamous bloated AOL software. I know how to do that using Vistas' "set up connection or network" wizard and I can successfully log in using by username and password. The problem is the connection is very poor when I use this method. The speed tests show the correct speed and downloads are full speed but pages seemingly randomly do not load (for long stretches of several minutes). For example my home page does not load ("page cannot load" error), google does not load, some pages load but not fully with many errors.
This isnt a browser issue (I tried firefox, IE, chrome), this isn't a modem/router issue (I have a laptop that works fine with a permanently logged in router), it's not an AOL issue I can still log in fine with AOL software and then browse fine with firefox, it's not a hardware issue, and it's not a firewall issue (it's off). Therefore it must be an issue with the way windows connects to my modem when using the built in PPPoE broadband connection. I really have no idea what could be wrong. Maybe one of you do?
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Mar 24, 2008
With Vista, I can get internet for my new Dell XPS laptop over the wireless connection without doing anything other than selecting the connection. No user name or password is needed. But to plug in directly into my cable modem, it does not work. Seems to require user name and password. But I use Verizon and a Motorola SB5101 modem and while it is broadband, I did not think it is pppoe. I don't even know of any user name or password for my account. Am I wrong, is all broadband pppoe? My internet connection works just fine without asking for pppoe login info when I use my desktop with Windows XP. So, it seems to Vista specific problem.
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Jan 24, 2008
I'm using Vista Ultimate x64, and a few days ago I started having troubles connecting to the internet. I have tried using both cabled and wireless connections, and both ends up with the same problem. I do get IP-adress, DNS and gateway from my D-link DI-624+ router, and when i try to ping a hostname on the internet ie. vistax64.com it resolves the hostname to a IP-adress. In "Network and Sharing Center" there is a red cross between my gateway and the internet-icon. I have no trouble connecting to other computers with other versions of Windows on my local network. The connection is also set to a "Private Connection".
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Jul 8, 2009
my wired connection wasnt working so i looked in the network connection there was a network 5 and network 6 i dsiabled 6 and it was gone i thinking. i could re-enable it but no
C:UsersTricia>ipconfig/all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Tricia-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : socal.rr.com
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1C-26-06-50-C0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes............................................
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May 3, 2009
I have been having ridiculous amount of trouble setting up my Linksys DMA2200 extender and I am a tech. I finally set it up and I also creating some instructions on how to set up the extender properly. Hope this helps you in getting your extender to work and save you the time it took me. All the updates listed are required and I do not have Service Pack 1 installed. I am using the advanced firewall ON in Windows and not using LiveCare and running AVG and no problems. View my site to see the list of items required for configuration to get the Windows Media Center to work properly with the extender. Also, the other link below has all the codec's that the DMA Extender to work. If your extender drops connections constantly set your NIC card to not go into Power Save mode. If it continues then reset the extender (Button in Back) Note: Need to hold it for 30 seconds. Then, turn on the extender and reset to Factory. Repeat setup process. If extender continues to lose connection after turning off again then contact Linksys or Seller for replacement.
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May 22, 2009
It appears that I do have a very serious connection problem, which has popped up suddenly out of nowhere with no sensible explanation.
When I go to "Connect to a Network" I see that my connection has only one of five bars, with the connection status listed as "Low." When I go to "Control Panel>Network and Sharing," and "View Status" I see that the "IPv6 Connectivity" is listed as "Limited."
I removed the "Microsoft 6to4 adapter" previously because it had a yellow exclamation point listed next to it in my Device Manager after having read on the Internet that it could be deleted without any side effects if a person can't get it working, which was what I did. I now see that the "IPv6 Connectivity" is listed as "Limited" when I go to Control PanelNetwork and Sharing Center, and am wondering if this is due to my having removed the 6to4 adapter even though the system said it wasn't functioning properly. But I didn't have this slow connection problem until just the last couple of days, and I deleted the 6to4 adapter over a week ago.
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Sep 3, 2009
I have a Dell Inspiron 1720 with Windows Vista
I'm trying to connect to some unsecure wireless networks at a friend's house for the first time and am only able to connect with local access.
I try diagnose and repair and it says that there are no issues. Three other computers are connecting to the internet just fine.
They signal is good, and there is supposedly data being sent and received but no programs will connect to the internet.
This issue has never happened before. I regularly run a registry cleaner and tried restoring to a backup from a couple days ago and that didn't help.
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Dec 31, 2008
I recently built a second PC for myself, and decided to try out Vista on it. It installed flawlessly, but there's one problem. Vista does not seem to be recognizing my LAN connection. I tried hard-wiring it from my modem, to my router, to the Ethernet port on the back of my computer with no success. From there, I tried plugging it straight from my modem to the port on the back of the computer.
No success there either. I know that it's not a problem with the motherboard because I installed this program that came with the mobo called 'Expressgate'; and when I run that before my computer loads the OS, the internet works perfectly.
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Feb 6, 2009
i have been having problems with a slow internet connection just lately.when i am trieing to diagnose the problem with my isp's tech on the phone another problem has surfaced they ask me to connect via ethernet cable to the modem,when i am connected my machine says i am connected i.e the little blue circle in task bar but when i try to open a web page it shows "internet explorer cannot..ect" i have reset the lan adapter and rebooted the modem my sons laptop connects via lan ok and i can connect wirlessly ok is there a setting i have to do .I find that i have to turn my wireless adapter off to get a connection via lan i have updated drivers ect iam using vista h/p ompaq presario the lan adapter is a realtech family fast ethernet adapter.
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Mar 23, 2008
I'm trying to use a VPN connection and it works fine if I'm using my wired connection, however if I'm on my wireless network at home, the VPN connection does not work unless I disable the ethernet card.
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Mar 14, 2009
I have a Cross-over cable (I'm sure becuase the wires either end are different) that's Cat5E (incase it matters). I'm trying to pass the internet through a wireless connection on a Vista machine though the LAN onto an XP machine. I changed the XP computers Workspace to WORKGROUP for the Vista one. Also ICS is enabled on the wireless connection, Do I also need to bridge the connections?
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May 15, 2010
At my office we have 2 computers (both Vista version 6.0) networked together. I'll call them computer A and computer B. I can access, modify, and save Computer B files from computer A - I can save them directly to B or A. However, when I'm on computer B, it will only let me access files on computer A, which I then have to save to computer B if I want to save any changes I've made. I get a message saying they're read-only files and I don't have authorization to save to computer A.
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Jan 2, 2009
Im on an HP530 with Vista Home 32bit. I wanted to see some videos on my TV (Sony Trinitron XBR) which is "kinda" old and does not sport a VGA in connection. I bought a VGA to RCA cable and got it today so I connected the male VGA to the computer and the RCA to the TV and the laptop is not recognizing anything. Am I missing something? The VGA-RCA cable ALSO has a SVideo female and also tried that one. I already clicked the windows key+x to add it manually thru the "mobility" settings.
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