Running Windows XP / Occasional Freezes Blue Screens / Without Any Apparent Pattern In Program Or Usage

Jan 7, 2009

I would really appreciate some advice concerning a troublesome computer.A friend who was running Windows XP on a two-years old computer began to experience occasional freezes and blue screens without any apparent pattern in program or usage. It eventually got so bad that we removed most of his installed software other than the essential, but problems continued. We then made a repair installation of Windows XP from the Dell OS installation disk, after which the computer would fall over every time after initial boot up. With sinking heart (of course, he had no image, but had data backups) we then formatted the hard disk and executed a fresh installation of Windows XP.

Windows now boots but the Windows directories contain very few folders or files. The CD drive can only be read perhaps 50% of the time. Most program installation files refuse to run, but some do. One installation disk which will not run is his internet installation. The computer continues to display sporadic blue screens.Before it goes out the window can anyone suggest our next course of enquiry?

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