Computer Activated Start Menu - Stopped Working

Aug 2, 2005

"Help and Support" no longer work on my computer when activated from the START menu. I have no idea when it stopped working. When it's activated, HELPCTR.EXE runs for a few seconds and then exits. No help window. No entries in any of the event logs. Nothing to give me a clue. I have an HP m1180n (Pent 4) running the latest version of Windows Media Center.

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I've just taken my brand new desktop system out of the box and there's no Start menu or icons appearing on the desktop. The monitor automatically initiated a startup wizard to select the correct resolution but once that was complete, the desktop was blank (except for the Windows default rolling green hills wallpaper). Not even the mouse pointer is visible. I restarted but after startup it went to the blank picture again. I tried pressing the Windows key on the keyboard,and also tried Ctrl+Alt+delete to get the Task manager but both times nothing happened. All components are plugged in correctly, and I haven't installed any software other than what came installed from the manufacturer (please see specs in my profile); I literally plugged it all in and switched it on.

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I'm working on computer (windows xp) and notice the cd-rom is no longer working.

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1) I turned "SAFE MODE" on and the cd-rom worked fine but when I got out of safe it wound not fire up.

2) I uninstalled the cd-rom and let the computer reinstall it but that did'nt work either. Please any help you could give me would be great.

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I decided to clear the dust out of the inside of my
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But I have a Nokia Tower/case if that is of any help to anyone. It's the
colourful fan on the side which has stopped working.

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My USB devices were working fine untill I went to Windows Updates and downloaded all the latest updates. This is when all my problems started. Now when I plug in a USB device I get a balloon on my task bar stating that my "USB device is not recognizied". I have done all the troubleshooting. I have XP PRo with all the latest updates.

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I am running XP with SP1 and SP2.My high speed USB 2.0 stopped
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I have tried updating the drivers and have had no luck.

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Jul 23, 2005

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Feb 22, 2003

For some unknown reason my screensaver just stopped working about a week ago. If I hit the preview button it works fine but when I wait for X amount of minutes for it to turn on it never does. I use it so that it will log me out automatically and auto turn off my monitor after so long, it is very handy.

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Jun 6, 2005

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My Sound Stopped Working.

Sep 5, 2006

my keyboard got messed up and stopped working. When I was messing around with the back of the tower to try to fix it, I somehow killed my sound off too. Eventually, I got a new keyboard, but after adjusting with the stuff on the back of the computer tower the sound still didn't work.

Since my sister's computer specs and mine are the same, I checked out the device manager on both of the PCs to see what was missing from mine. I found out that it was a "Realtek AC'97 Audio" listing. So of course, I google it up and download what I find. However, after installing it, it still doesn't work. It doesn't even show in the device manager! And to make matters more confusing, when I start up my computer, it says that I can press Shift+F10 to configure it. When I do that, a DOS-like menu pops up where I can change a few options but nothing I change will get the sound working.

When I go to Accessories --> Entertainment --> Volume Control, it says that there are no active mixer devices available.

I don't think it's related to viruses or spyware. I've scanned multiple times with TuneUp, Spybot, Ad-aware, Norton, and a few other programs.HiJackThis information:

Logfile of HijackThis v1.99.1
Scan saved at 5:58:14 PM, on 9/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

(Also, I have no clue why it says WinNT 5.01.2600 on the platform listing. That started happening when I was working with the TCP/IP connections, though it's not important as of now.)


If you need me to post any other hardware listings or, well, anything about my computer, just ask.

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Sound Has Stopped Working

Jan 24, 2007

The sound on my PC stopped working about a week ago. Hadn't installed anything in at least the few weeks before it stopped.
I decided to re format the PC a few days later thinking that it would be fine, which initially it was, am running XP professional. Windows did all its updates as per normal and the sound stopped again.

Reinstalled the PC yet again to try and get to the bottom of things and this time went through things a bit more slowly. Did it's first lot of updates, was fine after those. That was yesterday that they updated. Tonight installed Service Pack 2 and thats when it has stopped.

In the Sound and Audio Devices section of the Control Panel it is saying there is no audio device installed, yet I had installed it via the CD that came with the motherboard. Soundmax sound on an ASUS k8v SE deluxe motherbord. why something like this may have happened?

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Defrag Has Stopped Working!

Apr 20, 2007

I downloaded Diskeeper 2007 Pro Premier for a free 30 day trial, decided I didn't want it, uninstalled it and now my XP Pro Defrag has ceased to work any longer.
I get some weird message that it can't initialize and that I must have downloaded a different version .
guess the two were fighting each other.
Point is, can I download MS Defrag as a stand alone (Googled but no luck) or do I have to reinstall XP all over again...
Also, is MS Defrag good enough are does Diskeeper do a better job for the averge home user?

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Internet Has Stopped Working

Aug 24, 2007

System Information:
Microsoft Windows XP Professional
Version 2002
Intel Celeron Processor 1000MHz
996MHz, 256Mb of RAM
External Modem, Connected via LAN Cable


I bought myself a LAN Cable.I plugged the LAN Cable into a single port router (one computer at a time) through an external Modem, and it worked great for about a month.
I tried to open a page, and a message said: Problem Loading Page. It had all the usual [U]ww.google.co.uk[U] and www.goggle.co.uk, but mine was correct. In the Taskbar (bottom right hand corner) it came up with an image two computers with yellow dots transferring between them, and then it changed to two computers with a caution sign. I hovered over it and it said: Limited or No Connectivity. So I did the obvious thing, checked cables were plugged in, unplugged cables, restarted modem, restarted computer e.t.c. but it still said Limited or No Connectivity. I went into Local Area Connection Status, and it said, Limited or No Connectivity...to renew IP Address, click "Repair". So I clicked repair, and it said could not renew IP Address, please contact Service Provider. I rang the service provider, and they said unplug everything plug it in and retry... This didn't work. Since then I’ve tried things I’ve seen on Forums, and on websites:

Start>Run>CMD>C:>ipconfig /release

It Showed

Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . :

I then tried C:>ipconfig /renew

Windows IP Configuration
An error occurred while renewing interface Local Area Connection : unable to contact your DHCP server. Request has timed out.


I am unsure what to try next?

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