Cannot Use Any Services / Have No Task Bar / Key Does Not Work

Oct 7, 2007

I cannot use any windows services.I have no task bar, my windows key does not work, I cant add/remove programs, when I try and make a new profile in case this one is messed up I get just a blank box when I click on the user profiles in control panel.In the task manager where it shows user name they are all blank and it shows under users no one is logged on.I cannot transfer files either tried putting stuff I need on a removable drive but they wont copy or drag/drop.

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Unable To Start - Task Scheduler Missing From Services - 0x80041315

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Eventually I've ended up with two things happening. The first is an error about Services and Controller app. Now I've seen other users with this problem, but some files are a little different, and/or there was no solution.

SzAppName: Services.exe SzAppVer: 5.1.2600.0 SzModName: ntdll.dll
SzModVer: 5.1.2600.1217 offset: 00033905
Error Report Contents
C:.......services.exe.mdmp
C:.......appcompat.txt...

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Task Manager & Regedit Do Not Work (I Get An Error Message)

Apr 4, 2006

My computer was recently infected with adware, spyware & some viruses. I have downloaded and run Ad-Aware, Symantec Antivirus, Spybot, Registry Mechanic & HijackThis. When I try to run Regedit, I get an error message telling me:regedit is not a valid Win32 application


Thanks for your help.

Here is my HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 8:43:30 PM, on 4/4/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesSymantec SharedccSetMgr.exe
C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe
C:WINDOWSsystem32spoolsv.exe
C:PROGRA~1COMMON~1AOLACSAOLACSD.EXE
C:WINDOWSSystem32cisvc.exe
C:Program FilesSymantec AntiVirusDefWatch.exe
C:Program FilesCommon FilesAOL1139182388eeAOLSoftware.exe
C:Program FilesViewpointViewpoint ManagerViewMgr.exe
C:Program FilesCommon FilesMicrosoft SharedVS7Debugmdm.exe
C:Program FilesCommon FilesAOLACSAOLDial.exe
C:Program FilesLizard Safeguard PDF ViewerHKLD.exe
C:Program FilesSymantec AntiVirusSavRoam.exe
C:Program FilesCommon FilesSymantec SharedccApp.exe
C:PROGRA~1SYMANT~1VPTray.exe
C:WINDOWSSystem32ctfmon.exe
C:Documents and SettingsAll UsersStart MenuProgramsStartupwmplayer.exe
C:Program FilesSymantec AntiVirusRtvscan.exe
C:WINDOWSSystem32cidaemon.exe
C:WINDOWSSystem32wuauclt.exe
C:WINDOWSexplorer.exe
C:Program FilesiPodiniPodService.exe
c:documents and settingsall usersstart menuprogramsstartupsvchost.exe
C:Program FilesAmerica Online 9.0waol.exe
C:Program FilesAmerica Online 9.0shellmon.exe
C:Program FilesInternet ExplorerIEXPLORE.EXE
C:Documents and SettingsHP Authorized CustomDesktopHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page =

http://securityresponse.symantec.com.../fix_homepage/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://srch-us2.hpwis.com
R1 - HKCUSoftwareMicrosoftInternet ExplorerSearchURL,(Default) = http://www.accoona.com/search?q=%s
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = C:WINDOWSSYSTEMlank.htm
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:Program FilesSpybot - Search & DestroySDHelper.dll
O2 - BHO: Yvakt Class - {DAAC59E5-093D-4D24-A105-55BFE4ACDE14} - C:WINDOWSSystem32w9seq.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:WINDOWSSystem32msdxm.ocx
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:Program FilesAOL Toolbar oolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program

FilesYahoo!CompanionInstallscpnyt.dll
O4 - HKLM..Run: [SystemTray] SysTray.Exe
O4 - HKLM..Run: [HPDJ Taskbar Utility] C:WINDOWSSystem32spooldriversw32x863hpztsb10.exe
O4 - HKLM..Run: [HostManager] C:Program FilesCommon FilesAOL1139182388eeAOLSoftware.exe
O4 - HKLM..Run: [ViewMgr] C:Program FilesViewpointViewpoint ManagerViewMgr.exe
O4 - HKLM..Run: [AOLDialer] C:Program FilesCommon FilesAOLACSAOLDial.exe
O4 - HKLM..Run: [HKLD] "C:Program FilesLizard Safeguard PDF ViewerHKLD.exe"
O4 - HKLM..Run: [winlog] winlog.exe
O4 - HKLM..Run: [loadadv64] C:WINDOWSSystem32loadadv64
O4 - HKLM..Run: [q8lg] "C:WINDOWSSystem32slk8x2peu.exe"
O4 - HKLM..Run: [A6A8ABA5AFAFAFAF] 56585B555F5F5F.exe
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [vptray] C:PROGRA~1SYMANT~1VPTray.exe
O4 - HKLM..Run: [wmplayer] p2pnetworking.exe
O4 - HKLM..RunServices: [winlog] winlog.exe
O4 - HKLM..RunServices: [wmplayer] p2pnetworking.exe
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSSystem32ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:Program FilesAdobeAcrobat 7.0Reader
eader_sl.exe
O4 - Global Startup: wmplayer.exe
O4 - Global Startup: svchost.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:Program FilesAOL Toolbar oolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:Program FilesYahoo!Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MI1933~1Office10EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:Program FilesYahoo!Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:Program FilesYahoo!Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:Program FilesYahoo!Common/ycsms.htm
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:Program FilesAOL Toolbar oolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:Program FilesAOL

Toolbar oolbar.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:Program FilesYahoo!Commonyiesrvc.dll
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:Program FilesICQLiteICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:Program FilesICQLiteICQLite.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSSystem32Shdocvw.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:Program FilesYahoo!Commonyinsthelper.dll
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} (AOL Content Update) -

http://esupport.aol.com/help/acp2/en...ach_core_1.cab
O17 - HKLMSystemCCSServicesTcpip..{F3A4E083-5958-49D1-9FE6-E1783C0E93BF}: NameServer = 205.188.146.145
O18 - Filter: text/html - {CEA53356-C414-4331-A35E-AA4CE9D8DFA2} - C:WINDOWSSystem32w9seq.dll
O20 - AppInit_DLLs: repairs303169557.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:PROGRA~1COMMON~1AOLACSAOLACSD.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec

SharedccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec

SharedccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec

SharedccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:Program FilesSymantec

AntiVirusDefWatch.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:Program FilesiPodiniPodService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:Program FilesSymantec AntiVirusSavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec

SharedSNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:Program FilesCommon FilesSymantec

SharedSPBBCSPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:Program FilesSymantec AntiVirusRtvscan.exe

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