Can't Download Or Update Windows Applications Sp2

Aug 14, 2008

I've been using this laptop, and I have to deal with it for quite some time before I can replace my other one. Anyway, I've attempted to install Windows Service Pack 2 and 3 several times (I can't download or update Windows applications without it), but I haven't had any luck.

I almost get to the end of the installation when the "Extracting Files" box closes and an error message pops up saying "Setup Error: System cannot find file specified", then "Setup Error: Installation did not complete". It does this after the extraction stops on "i386updateupdate.exe"

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For several weeks now I haven't been able to download/update Windows updates. I have been working with Microsoft Tech Support (via the telephone)for several days now and we haven't been able to correct the problem(s). My question is... can I use the Windows Installation disk to "fix" any problems my machine is having with the downloads/updates? Is there a "fix" option on the Windows disk and am I at risk in using it? I don't want to lose anything on my desktop because it is the way I want it at this time.

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i have quick time

is there a download for my application i'm a beginner and you'll have to walk me through this
thx

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