Trojans - Cannot Access My Documents

Oct 4, 2008

my computer seems to be hacked by someone, I don't know who. This morning, I turned on the computer and saw that two fake virus protections "VirusResponse Lab 2009" and "Windows Antivirus 2008" have been invading my desktop. I keep exiting them all out, but they just keep coming back. There were approximately 50 Trojans, indeed, now I have used both XoftSpySE to delete WAV 2008 and used Malwarebytes' Anti-Malware to delete VirusResponse Lab 2008 (I THINK). Next thing: After they have not been popping up anymore (hopefully), on the bottom right corner where the time shows, it says "VIRUS ALERT!" I go to Start and notice I cannot access My Documents, Control Panel, Recent Documents, and "All Programs." They are gone, except some programs listed in the front and Shut Down only. I also see that when I open "My Computer", there is no "C" Drive showing. I can't access that drive even though I'm using it. Now, there is a window from "Windows Security Alert" popping up telling me to "Enable Protection", the option with "Keep Blocking" and "Unblock". I don't know if I should choose "Enable Protection" because IE keeps opening and it's making my computer slow.

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Polluted With Trojans - Internet Access

Aug 30, 2006

My friend was given a laptop that was totally poluted with trojens (256) and other malware. He could not get on the web at all. I ran Avast, adaware spybot and eliminated the mal ware. Still no internet. Next I went to services and changed the apporiate settings that had been turned off and wow internet sort off. I can access some sites but not all. I was able to update to service pack 2 and do all of the updates.

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May 20, 2007

I ran a windows recovery on my HardDrive yesterday - I selected NOT to delete any of my files.Now Ive set windows all up again, and I cannot access my documents. Firstly when i right click on the my documents folder it says 'empty', but when i try to double click it it gives me a 'cant access' error.My hard disk is showing on 1.8 Gb remaining, so my documents are still there somewhere, i just dont know how to access them?

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Cannot Access My Documents

Feb 13, 2006

I cannot access "My Documents." When I try, I get the message: "The file is not available.You may be encountering this message because an anti-virus program is not allowing the file to open." I am using Windows XP Home and Norton Antivirus 2005.

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My Documents Is Not Available - Access Denied

Sep 9, 2005

I have a friend using WinXP SP1. They had a problem and the Computer would no longer boot up. Had to do a fix found on KB Site that copied "WindowsSystem32ConfigSystem and 4 other files. The computer then worked again as before, however it overwrote something, and the user can see all files on system, except the original "My Documents" folder. When I Click on it, it says a message along the lines of "Access Denied" I forget the exact error message. The other thing that happened is that none of the programs are available any more. eg: Office Products show Icons, but are not available to use.

How can we get the files in this folder back. It is the only Folder that is important, and the data will be copied to a CD and then I will have to format and reinstall all programs.

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Mar 13, 2010

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My Documents Access Denied Error ?

Sep 25, 2008

I recently had a computer crash and die, it was an old computer, I don't know what went wrong, I don't really care now because I realize it was old and got a new computer. Anyway I knew my hard drive was still good and I have important data on it that I needed, so i removed it and bought a hard drive enclosure. I hooked it up to my new computer and everything is coming up fine, but my "e://documents and settings/owner/" folder. That was the administrative account document folder that I used for my work. When I try to open it it's giving my an 'Access Denied" error. I can access all the other accounts just fine.

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Jun 10, 2005

I've got a question regarding my windows xp home edition machine. I've got a couple of user accounts on the machine. One is my own administrator account, called my name. I've also got a Guest account and another account called Games. My account has a password but none of the others do. In addition to these there is this mysterious "Administrator account" on my machine. When I try to log in as "Administrator" it won't let me. It tells me that I don't have proper access or something like that. What really bothers me is when I go to C:/Documents and Setting/All Users I cannot open the Documents folder. It says it's not accessible and "access is denied." I have trouble installing stuff sometimes because nothing can access this folder (and there could be others I'm not sure). Is the Administrator account the problem?

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Feb 23, 2006

I am trying to open a user folder on a backup image I have.It is an Acronis True Image backup and mounts a virtual drive you can then access.The error I receive when trying to open the 'user' folder is:G:Documents and Settingsuser is not accessible.Access Is Denied I have tried to turn of simple file sharing and add my the administrator to the permission but am not able to.The Add... Button is greyed out. If i go to the Advanced section and Owner tab.

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Apr 20, 2006

After the installation of windows xp the access to my computer is denied
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I have over 20gig of ireplaceable files in this folder i would really appreciate some more assistance.
I'm using Microsoft Windows XP Home Edition sp2

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May 5, 2009

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Apr 1, 2005

My Documents comes up with an error (C:Documents and Settingsuser is not accessible. Access is denied")
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Sep 7, 2009

operating system went corrupt on the primary SATA HD in my rig and I was forced to <skips the pointless stuff>...basically here I am installing a fresh XP on a new internal. Meanwhile, I hooked up the old HD to an external to rip off the files. good news is that it was able to be read and I could pull off the files. Program files with preferences for my ggames, pretty much everything... EXCEPT My Documents for the primary user (Brian). It says access is denied to this folder, and is marked as read only. Basically, I need a way to get into that folder and get the information out of it. It has all my school/work files (most of which are backed up but some I need), and I'm not exactly sure how to go about that.

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Unable To Access Documents Under Old User Accounts?

Jul 13, 2005

I was not able to restore the system back to a previous state, nor was I able to back-up my documents, so I was forced to reinstall Windows XP Professional version 2002 and all of my other applications. A new Active Directory was created, giving me new user accounts, even though I used the same user names that had been created under the old installation. Under one of the old user accounts, I had a folder that was password protected, and it contained several important documents. Since the new Active Directory does not recognize that old user folder, I can not gain access to the folder to retrieve the files, even when logged on as the administrator. I get an error message that reads: Documents and Settings My Documents is not accessible.

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Aug 19, 2008

Read a similar post, but resetting system preferences and "taking control" didn't work. Windows XP laptop

1. His board is fried
2. took hard drive out, put in enclosure
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6. "taking control" hasn't worked
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I am trying to access the My Documents folders form an older hard drive that is no good (something is corrupted within Windows and the machine won't boot). I am going to replace the hard drive, it's time for that anyway. I have the old hard drive connected to another computer as a second drive. I can see the file structure on the drive, but I can't see the files and folders in My Documents for my old profile. How can I access those files adn copy them to the good drive?

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Jun 18, 2005

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Nov 24, 2008

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Jul 20, 2005

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Jul 27, 2007

im using winXP i go to desktop and double click "My Computer" in my computer i see:
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The Trojan.Downloader.zlob.abt Trojan.Fake.alert.eb... Are both on my sys. but according to Bit Defender, "they're causing no harm to my sys." I presume that means they are quaranteed. I've run SpySweeper and a couple others and have been unable to turn either one up. Nor can I locate them in Google. My questions are, how can I get them off my sys.

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Jan 5, 2005

i already did trend micro free scan and here my hijack this file Logfile of HijackThis v1.99.0Scan saved at 5:28:05 AM, on 1/5/2005 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

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today i was attacked with more than 20 trojans i had windows virus crap up and that didnt do much. i had avg running thank god it was scanning and found 13 trojans already in my comp and intercepted another 8 i dont know what i did to bring that all down on me. a website was opening it self, poping up whenever it was called "internet speed moniter" or something like that i think thats the source tho im not sure. my comp shut down by it self then i came back to find it had installed its program on my comp without my permission and several other new folders were in my programs files folder. well i figured just whipe the hard drive and start over clean..i put my xp disk in and attempted to do so. but i was over my head.i dont know how and need some assistance.

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