General PC Cleaning

Apr 21, 2006

Recommend keeping your PC clean and efficient over time? Is it easier to just reformat it when needed or better to clean it out regularly, and are there any ways of cleaning you would recommend?

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Want To Change My General Tab.

Apr 27, 2008

IF you go to My computer right click and go to properties and your General tab has been change.WHY? I didn't do anything as far a can remember.so here is the picture.HOW to change this my version of windows is original and I have original package of Windows XP Pro. my license and everything someone can help me to change this?

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Find Out Socket And General Information

Jul 25, 2005

How do you find out what the socket and general information (not the processor speed or anything but just the socket and stuff like that?

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General Lagging - Computer Drivers

Nov 15, 2006

i'm running Windows XP Home Service Pack 2 Edition, with all the latest updates, all my drivers are up to date but when I preform general tasks such as web browsing my computer lags badly.It takes forever to log into Windows and takes even longer to load Firefox up. Sometimes I get the (Not Responding) appear in the title bar, and the whole computer will lock up only to suddenly come back to life in a minute or so.It's been doing this about a month after I got it, but when Windows is first installed after a format it runs as smooth as a whistle then after a hour or so it starts to lag. I doubt its the RAM as im running 1GB's worth and the computer isnt that old I only got it brand new last year.

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Changing General Tab Name From System Properties?

Jul 3, 2006

I have be given a EX-coworkers Laptop. Running XP Professional. In the systems properties/under the general tab it has Registered to: EX coworkers name. My boss ask me to change it to the company name. Can this be done.

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General Slowness And Audio/video Choppy

Jun 30, 2008

slowness, stalls and really choppy video and audio everywhere on my computer. even the start-up windows chime is all warbly and choppy. i have problems with video stored on my hd, played from a dvd, as well as video online on Internet and my smugmug page. i have not noticed anything in particular taking up a lot of memory in the task manager, but there are an awful lot of programs in there and some duplicates of system processes

here is what i have tried
-removed all unused programs, files
-de-fragged hd
-ran disk cleanup
-removed unneeded programs from start-up process
-ran windows, qt, media player, java and flash updates
-ran virus scanner and registry cleaner

here is what i am working with:
-toshiba tecra a6 laptop, always plugged in to ac power
-windows xp sp2
-intel cpu t1300 @ 1.66ghz
-504 mb ram
-23 gb free space of a 52gb hd
-minimal programs - mostly office 2007, outlook express, nero and adobe plus some tiny insignificant ones like my harmony remote program
-nortons 360 (though i have removed this and still have the problem)

i am pretty comfortable working my way around advanced settings on my laptop and know enough to know what i should not change without help.

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Disk Check Each Reboot Plus Running Like Ick In General

Apr 27, 2007

I have an Acer Aspire 5100, which I bought last August. It runs Windows XP Media Edition.About 2 months ago, I had some major problems with the laptop. The screen went crazy -- blue and white lines everywhere. I had to unplug and take out the battery to turn the computer off. After that, it would not boot up. The power light would come on, and I could hear the hard drive start up, but the screen would remain black and nothing else would occur.I sent the laptop in for repair. They replaced the mother board. I did not have any further problems and everything ran super smooth.Until about 3 days ago, when, quite suddenly, it started to act funky. I first noticed it when I tried to listen to music or play any kind of video. The video was and continues to be slightly sluggish, and in both audio and video, there is a noticeable static-like sound, especially when I try to scroll on a page ... or blink at it, really. I also got one blue screen. Mmm, those are fun (also my first with this computer).It continued to hate me after the blue screen, so I rebooted again. Which took forever. "Windows is shutting down." would stare at me, for seemingly an eternity. I knew when I got the machine that it had a fairly slow shut down and boot up, but this was ridiculous. Boot up, of course, wasn't any better.

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General Tab In Internet Options Disappeared After Installing OS?

Apr 18, 2005

my internet options general tab is missing and its a new install of windows xp pro

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Internet Options General Tab Having Damaged Files?

Jan 15, 2007

Internet Options General Tab - Click settings and click View Objects ( Down Loaded Program Files Page ) The programs i have listed there all have files that are damaged , can these damaged files be DELETED. I have only 4 listed there . Schock Wave Flash , ICS Sanner light, QdIAGH Update.

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Resolving Host & General Connection Failures

Apr 6, 2010

This is a bit of a last resort. I'm running Windows XP SP3 on a fairly old computer from around 2006 (3.2ghz, upgraded to 4gb RAM etc.) I use a Belkin 802.11g wireless card, connecting to a Linksys WRT54G wireless router. A few months ago, I started having odd connection issues. Nothing new was installed/ uninstalled. Previously, the last thing uninstalled was a Steam version of M&Mark Messiah, but that was about a week previous. What would happen is that whilst browsing the internet (Chrome) the browser would not connect, saying 'Resolving Host'. When this was happening, no other browser would work (they'd just be 'loading'). Other programs would work (so, League of Legends would work except for the 'browser' bits such as news, Google Talk would work). I would have full signal, packets being sent, and I could always connect to the router config utility. I looked around, read a load of stuff about DNS problems, tried the fixes, with no luck. Eventually I stumbled across someone who recommended I turn off UPnP function of my router. I did so, and things miraculously worked. No problems at all.

Until last week. Despite the UPnP function being off, and despite not changing anything (to my knowledge) my internet has gone crazy again. It's worse than before. Posting this was an exercise in frustration - more 'resolving host' problems. Interestingly, the problem has spread to other programs - AdAware can't connect to the server and thus can't run, apparently; other scanners show no malware/spyware. Connecting to League of Legends is much slower - although once I am in the game, it runs entirely properly - as low a ping as ever. I've searched around and entirely failed to find a solution that works. On Chrome I disabled DNS-pre fetching, and that seemed to help, for about 2 minutes. Then back to normal.I have had ZoneAlarm installed in the past, and have Avast! running. I recently reinstalled ZA after the problems restarted to see if that would change anything, but nothing so far.

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TrueCrypt / General Encryption - Mounted And Unmounted Mean?

Apr 2, 2008

I downloaded truecrypt and created a file-hosted container and mounted it in truecrypt.

1) What exactly is "mounted" and "unmounted" mean? I mean I know I can't move files into the drive unless its mounted, but is there something wrong with having it mounted all the time. Is there a time when its supposed to unmounted?

2) I am considering encryption the entire windows xp including boot partition. Is this a good idea or is there a significant decrease in performance. Speed is a concern for me. Also, will this make it difficult for me to install ubuntu later on using dual boot (grub loader)?

Here is my current setup: 160GB 7200rpm hard drive 8mb buffer

Current Partitions:
C: (100GB, NTFS, windows xp pro)
D: (60GB, NTFS, data storage)
K: (4GB, file-hosted container, with container being in the C: drive) (this 4GB is part of the 100GB of C).................

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Win Folder Options Missing General & View Tabs

Aug 16, 2007

For some reason there are a couple of tabs missing from the "Folder Options" window...(The General & View tabs are missing.)Anyways, for the longest time I've been trying to find a fix for this.. ive tried numerous registry tweaks and such, but to no avail.

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General View Tab Missing In Folder Options - C Drive

Oct 13, 2005

I am using Win Xp Pro and somehow the general and the view tabs are missing as an option under My computer -- Tools and then folder options. The only tabs that are available are the File types and Offline files tab. The general and the view tabs are missing. I became aware when I wanted to show all hidden files with a folder on my C Drive.

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Pages Not Loading, Printer Not Working, Computer Slow In General

Jun 7, 2005

I'm having trouble with pages not loading when I'm on the internet using Netzero and Internet Explorer. It seems to be secure pages mostly (every time I want to order something online, or when I go to a company's application center and try to apply for a job.I am on my second printer (HP 3740). Granted, it's not top of the line, but I just bought it because my old one was broken (I thought) and now it is starting to have the same problems as the last one, and the problems started about a week after I bought it. It started with the printing getting faded, like the cartridge was running out of ink, then it went through the motions of printing but no ink was on the paper. Next it will stop moving, even though the power light comes on.

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Fresh MCE 2005 Install: Error Message Of General Host Services?

Oct 19, 2007

I have recently had to reinstall my PC from scratch. I bought a new WD Raptor 150GB as my main hard disk, my old 320GB Hard Disk that I used for my old install has been plugged into the second SATA port, and I have a 500GB Western Digital MyBook for extra storage and backup.Recently the new setup has been acting up worse than the old setup. These problems aren't regular but they occur in clumps -for example I would have to restart the system at least 4 times before I get a stable platformproblem includes the error message of General Host Services Has encountered an error etc along with the option to send an error report.

Sometimes its different programs that crash, including NOD 32, Media Center Receiver Service, CLI (which I think is something to do with my sound card) and other random programs including HMI, SVCHOST. When one or all of these programs crash one after the other, the entire system slows down and becomes practically inoperable. Invoking task manager doesn't help either as it takes a good 10 minutes to appear.

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General Audio/Flash Audio Levels

Oct 11, 2009

First off I use windows XP with the latest service pack. I'm using the onboard sound card on my motherboard Asus striker II extreme.

The volume of my flash player (I first noticed it when trying to view a video on Hulu) but other flash embedded videos won't play sound either. I thought this was a flash problem, and tried the usual fixes uninstalling reinstalling, running the update utility and removing and reinstalling the plugin. Also it likely isn't a browser issue as embedded videos didn't play on either Firefox or Opera.

After restarting my computer after a few uninstalls I noticed my startup music wasn't playing as well. I'm thinking that it might be some registry error as it seems like the music is very quiet instead of muted, and all of the volume levels in the Sounds and Audio Device Properties menu are at the correct levels, and my other media players play music and movies just fine.

I've browsed the forums and haven't seen anyone with a similar problem or a fix, so any help would be greatly apprciated.

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Cleaning My Pc

Oct 2, 2005

Computer is running a lot slower these days which i suspect is because of some virus or other.
have used the various software to try cleaning it up but does not really help.

The thing is i am planning to buy a new pc and intend to give this one to a family member, so i want to clean all the crap from it. I have visited the odd porn site or two so really want to clean it properly

Is formatting the drive the best way to clean this up?

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Cleaning HD

Jun 8, 2008

How do I clean up my HD to free up more space? Where do I look?

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Cleaning Up My PC

Mar 16, 2010

To clean up the programs that start up and take memory but aren't used. I tried eliminating some of the programs that I could identify but this didn't improve performance much. I was wondering if someone might have some additional suggestions.

My Computer: Dell Dimension 4600, Pentium 4, 2.8 Ghz, 2 Gb ram, XP Home ver 2002, SP3, 80 Gb hard drive

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:09:45 PM, on 3/16/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesLavasoftAd-AwareAAWService.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSExplorer.EXE
C:Program FilesCommon FilesSmith Micro SharedFaxSMLoader.exe
C:Program FilesDellMedia ExperiencePCMService.exe
C:WINDOWSsystem32igfxpers.exe
C:WINDOWSsystem32hkcmd.exe
C:Program FilesCanonBJCardBJLaunch.exe
C:Program FilesCommon FilesAppleMobile Device SupportinAppleMobileDeviceService.exe
C:Program FilesDell Support Centerinsprtcmd.exe
C:Program FilesAdobeAcrobat 9.0AcrobatAcrotray.exe
C:Program FilesSymantecLiveUpdateAluSchedulerSvc.exe
C:Program FilesRegServeRSListener.exe
C:Program FilesMcAfee.comAgentmcagent.exe
C:Program FilesMessengermsmsgs.exe
C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe
C:Program FilesDellSupportDSAgnt.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesGrisoftAVG Anti-Spyware 7.5guard.exe
C:Program FilesBonjourmDNSResponder.exe
C:WINDOWSSystem32dllhost.exe
C:Program FilesCommon FilesIntuitUpdate ServiceIntuitUpdateService.exe
C:PROGRA~1IomegaSystem32AppServices.exe
C:Program FilesCommon FilesLightScribeLSSrvc.exe
C:Program FilesMcAfeeSiteAdvisorMcSACore.exe
C:PROGRA~1McAfeeMSCmcmscsvc.exe
c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
C:Program FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
C:Program FilesMcAfeeMPFMPFSrv.exe
C:PROGRA~1NORTON~4NORTON~1NPROTECT.EXE
C:WINDOWSSystem32snmp.exe
C:PROGRA~1NORTON~4NORTON~1SPEEDD~1NOPDB.EXE
C:Program FilesDell Support Centerinsprtsvc.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesCommon FilesUlead SystemsDVDULCDRSvr.exe
C:Program FilesYahoo!SoftwareUpdateYahooAUService.exe
C:Program FilesIomegaAutoDiskADService.exe
C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
C:Program FilesLavasoftAd-AwareAAWTray.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://mail.yahoo.com/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:Program FilesYahoo!CompanionInstallscpnyt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_03inssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:Program FilesMcAfeeVirusScanscriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.4.4525.1752swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:Program FilesGoogleGoogle ToolbarComponentfastsearch_B7C5AC242193BB3E.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:Program FilesYahoo!CompanionInstallscpnYTSingleInstance.dll
O3 - Toolbar: (no name) - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - (no file)
O3 - Toolbar: (no name) - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpnyt.dll
O4 - HKLM..Run: [SMSI Loader] C:Program FilesCommon FilesSmith Micro SharedFaxSMLoader.exe /PRNDRV
O4 - HKLM..Run: [UserFaultCheck] %systemroot%system32dumprep 0 -u
O4 - HKLM..Run: [PCMService] "C:Program FilesDellMedia ExperiencePCMService.exe"
O4 - HKLM..Run: [IndexSearch] C:Program FilesScanSoftPaperPortIndexSearch.exe
O4 - HKLM..Run: [igfxtray] C:WINDOWSsystem32igfxtray.exe
O4 - HKLM..Run: [igfxpers] C:WINDOWSsystem32igfxpers.exe
O4 - HKLM..Run: [igfxhkcmd] C:WINDOWSsystem32hkcmd.exe
O4 - HKLM..Run: [Deskup] C:Program FilesIomegaDriveIconsdeskup.exe /IMGSTART
O4 - HKLM..Run: [BJLaunchEXE] C:Program FilesCanonBJCardBJLaunch.exe
O4 - HKLM..Run: [dscactivate] "C:Program FilesDell Support Centergs_agentcustomdsca.exe"
O4 - HKLM..Run: [DellSupportCenter] "C:Program FilesDell Support Centerinsprtcmd.exe" /P DellSupportCenter
O4 - HKLM..Run: [NSWosCheck] "C:Program FilesNorton SystemWorks Basic EditionosCheck.exe"
O4 - HKLM..Run: [KernelFaultCheck] %systemroot%system32dumprep 0 -k
O4 - HKLM..Run: [ISUSPM Startup] C:PROGRA~1COMMON~1INSTAL~1UPDATE~1ISUSPM.exe -startup
O4 - HKLM..Run: [SSBkgdUpdate] "C:Program FilesCommon FilesScansoft SharedSSBkgdUpdateSSBkgdupdate.exe" -Embedding -boot
O4 - HKLM..Run: [Adobe Acrobat Speed Launcher] "C:Program FilesAdobeAcrobat 9.0AcrobatAcrobat_sl.exe"
O4 - HKLM..Run: [Acrobat Assistant 8.0] "C:Program FilesAdobeAcrobat 9.0AcrobatAcrotray.exe"
O4 - HKLM..Run: [Adobe ARM] "C:Program FilesCommon FilesAdobeARM1.0AdobeARM.exe"
O4 - HKLM..Run: [RSListener] C:Program FilesRegServeRSListener.exe
O4 - HKLM..Run: [Adobe Reader Speed Launcher] "C:Program FilesAdobeReader 9.0ReaderReader_sl.exe"
O4 - HKLM..Run: [mcagent_exe] "C:Program FilesMcAfee.comAgentmcagent.exe" /runkey
O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background
O4 - HKCU..Run: [swg] "C:Program FilesGoogleGoogleToolbarNotifierGoogleToolbarNotifier.exe"
O4 - HKCU..Run: [DellSupport] "C:Program FilesDellSupportDSAgnt.exe" /startup
O4 - HKCU..Run: [DellSupportCenter] "C:Program FilesDell Support Centerinsprtcmd.exe" /P DellSupportCenter
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [OpAgent] "OpAgent.exe" /agent
O4 - HKCU..Run: [dr] "C:Program Fileshome plan softwareDate Reminderdr.exe" /autorun
O4 - HKUSS-1-5-19..Run: [DellSupport] "C:Program FilesDell SupportDSAgnt.exe" /startup (User 'LOCAL SERVICE')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:Program FilesCommon FilesAdobeCalibrationAdobe Gamma Loader.exe
O4 - Global Startup: AutoStart IR.lnk = C:Program FilesWinTVIr.exe
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:Program FilesCanonEasy-WebPrintResource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:Program FilesCanonEasy-WebPrintResource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:Program FilesCanonEasy-WebPrintResource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:Program FilesCanonEasy-WebPrintResource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_03inssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_03inssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:Program FilesNorton SystemWorks Basic EditionNorton CleanupWCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:Program FilesNorton SystemWorks Basic EditionNorton CleanupWCQuick.lnk
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:Program FilesBonjourExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...cx_tgctlcm.jsp
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - http://mail.baypath.edu/iNotes6W.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1128955080828
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} - http://autos.msn.com/components/ocx/...or/Outside.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - http://mail.baypath.edu/dwa7W.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:PROGRA~1mcafeeSITEAD~1mcieplg.dll
O20 - AppInit_DLLs: acaptuser32.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportinAppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:Program FilesSymantecLiveUpdateAluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:Program FilesGrisoftAVG Anti-Spyware 7.5guard.exe
O23 - Service: Canon BJ Memory Card Manager (Bjmcmng) - CANON INC. - C:Program FilesCanonBJCardBjmcmng.exe
O23 - Service: Bonjour Service - Apple Inc. - C:Program FilesBonjourmDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:Program FilesDellSupportrkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:Program FilesCommon FilesMacrovision SharedFLEXnet PublisherFNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1ca5d623bb85116) (gupdate1ca5d623bb85116) - Google Inc. - C:Program FilesGoogleUpdateGoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:Program FilesCommon FilesInstallShieldDriver1150Intel 32IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:Program FilesCommon FilesIntuitUpdate ServiceIntuitUpdateService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:PROGRA~1IomegaSystem32AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:Program FilesiPodiniPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:Program FilesLavasoftAd-AwareAAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:Program FilesCommon FilesLightScribeLSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:Program FilesSymantecLiveUpdateLuComServer_3_4.EXE
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:Program FilesMcAfeeSiteAdvisorMcSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:PROGRA~1McAfeeMSCmcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemnamcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:PROGRA~1COMMON~1mcafeemcproxymcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:PROGRA~1McAfeeVIRUSS~1mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:Program FilesMcAfeeMPFMPFSrv.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:PROGRA~1NORTON~4NORTON~1NPROTECT.EXE
O23 - Service: SageTV - SageTV, LLC - C:Program FilesSageTVSageTVSageTVService.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:PROGRA~1NORTON~4NORTON~1SPEEDD~1NOPDB.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:Program FilesDell Support Centerinsprtsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:Program FilesCommon FilesSymantec SharedSupport Controlsssrc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:Program FilesCommon FilesUlead SystemsDVDULCDRSvr.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:Program FilesYahoo!SoftwareUpdateYahooAUService.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:Program FilesIomegaAutoDiskADService.exe
--
End of file - 17648 bytes

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May 15, 2007

Older Toshiba Satellite notebook and would like some assistance in cleaning up a bunch of junk and optimizing their system as much as possible. They are running XP Home with SP2 and they are looking only to keep a few basic programs on it.

Here is a copy of the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:02:51 AM, on 5/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSSystem32ACS.exe
C:WINDOWSsystem32spoolsv.exe
C:Program FilesTOSHIBAConfigFreeCFSvcs.exe
C:WINDOWSSystem32DVDRAMSV.exe
C:WINDOWSSystem32svchost.exe
c:ToshibaIVPswupdateswupdtmr.exe
C:WINDOWSsystem32wscntfy.exe
C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSExplorer.EXE
C:WINDOWSsystem32dla fswctrl.exe
C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
C:WINDOWSAGRSMMSG.exe
C:Program FilesSynapticsSynTPSynTPLpr.exe
C:Program FilesSynapticsSynTPSynTPEnh.exe
C:Program FilesToshibaToshiba Applet hotkey.exe
C:Program FilesTOSHIBATouch and LaunchPadExe.exe
C:WINDOWSsystem32TPSBattM.exe
C:Program FilesTOSHIBATOSHIBA Zooming UtilitySmoothView.exe
C:Program FilesCommon FilesRealUpdate_OB
ealsched.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesTOSHIBATOSCDSPD oscdspd.exe
C:Program FilesMessengermsmsgs.exe
C:Program FilesMSN MessengerMsnMsgr.Exe
C:Program FilesKodakKodak EasyShare softwareinEasyShare.exe
C:Program FilesKodakKODAK Software Updater7288971ProgramKodak Software Updater.exe
C:WINDOWSsystem32RAMASST.exe
C:PROGRA~1Yahoo!MESSEN~1ymsgr_tray.exe
C:Program FilesInternet Exploreriexplore.exe
C:Program FilesHijackThisHijackThis.exe

R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.yahoo.com/
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpn2yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:Program FilesYahoo!CompanionInstallscpn2yt.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:Program FilesYahoo!Commonyiesrvc.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpn2yt.dll
O4 - HKLM..Run: [dla] C:WINDOWSsystem32dla fswctrl.exe
O4 - HKLM..Run: [ATIPTA] C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
O4 - HKLM..Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM..Run: [SynTPLpr] C:Program FilesSynapticsSynTPSynTPLpr.exe
O4 - HKLM..Run: [SynTPEnh] C:Program FilesSynapticsSynTPSynTPEnh.exe
O4 - HKLM..Run: [THotkey] C:Program FilesToshibaToshiba Applet hotkey.exe
O4 - HKLM..Run: [TPSMain] TPSMain.exe
O4 - HKLM..Run: [PadTouch] C:Program FilesTOSHIBATouch and LaunchPadExe.exe
O4 - HKLM..Run: [SmoothView] C:Program FilesTOSHIBATOSHIBA Zooming UtilitySmoothView.exe
O4 - HKLM..Run: [Pinger] C:TOSHIBAIVPISMpinger.exe /run
O4 - HKLM..Run: [TkBellExe] "C:Program FilesCommon FilesRealUpdate_OB
ealsched.exe" -osboot
O4 - HKLM..Run: [QuickTime Task] "C:Program FilesQuickTimeqttask.exe" -atboottime
O4 - HKLM..Run: [KernelFaultCheck] %systemroot%system32dumprep 0 -k
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKCU..Run: [TOSCDSPD] C:Program FilesTOSHIBATOSCDSPD oscdspd.exe
O4 - HKCU..Run: [MSMSGS] "C:Program FilesMessengermsmsgs.exe" /background
O4 - HKCU..Run: [Yahoo! Pager] "C:PROGRA~1Yahoo!MESSEN~1YAHOOM~1.EXE" -quiet
O4 - HKCU..Run: [MsnMsgr] "C:Program FilesMSN MessengerMsnMsgr.Exe" /background
O4 - Global Startup: Kodak EasyShare software.lnk = C:Program FilesKodakKodak EasyShare softwareinEasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:Program FilesKodakKODAK Software Updater7288971ProgramKodak Software Updater.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:Program FilesMicrosoft OfficeOFFICE11ONENOTEM.EXE
O4 - Global Startup: RAMASST.lnk = C:WINDOWSsystem32RAMASST.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:Program FilesYahoo!Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2OFFICE11EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:Program FilesYahoo!Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:Program FilesYahoo!Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:Program FilesYahoo!Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2_03in
pjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavaj2re1.4.2_03in
pjpi142_03.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:Program FilesYahoo!Commonyiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2OFFICE11REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:WINDOWSSystem32Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O12 - Plugin for .spop: C:Program FilesInternet ExplorerPluginsNPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/u...lorer1_8us.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:Program FilesYahoo!Commonyinsthelper.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:PROGRA~1MSNMES~1msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:WINDOWSSYSTEM32WgaLogon.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:WINDOWSSystem32ACS.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:WINDOWSsystem32Ati2evxx.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:Program FilesTOSHIBAConfigFreeCFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:WINDOWSSystem32DVDRAMSV.exe
O23 - Service: Swupdtmr - Unknown owner - c:ToshibaIVPswupdateswupdtmr.exe

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