Dell Laptop Won't Boot - Curser Only
Oct 18, 2009
I'm using a Dell 9300 Inspiron laptop that was working just fine yesterday. I shut it down and now it won't boot into Windows XP Pro SP3, it goes past the Dell screen then goes all black except for a curser on the top left of screen. It will not boot into Safe Mode (F8). I can boot into the BIOS (F2) but see no discrepancies and can change the boot from the HD to the CD drive. What I've done so far:
1. Inserted the Dell Utilities CD and run full diagnostics-no problems found.
2. Inserted the OS disc and ran XP repair, it finished with no problems shown and then reverted to the black screen with the curser.
I have access to a SATA dock and could check it there but there must be something else, especially since I can't even get into Safe Mode.
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Feb 11, 2008
I have a Dell laptop Inspiron 8500 that I used extensively for work. 2ghz cpu P4m, 2gig ram, 160gig hitachi HD.A couple of times in the past few months it has occasionally came up with only a flashing cursor in the top left. Now it does it once a week at least( update: even more frequent ). I've cannot boot into safe mode. The bios settings seem ok. I can only boot when it's like this from a bootable ISO CD.( ie Acronis rescue disk or XP setup ). To workaround so far, when this happens: I remove the laptop drive then use another computer to read the drive using a usb to mini IDE adapter to read off my recent work, I then re-insert and run the Hitachi factory tests for this drive via bootable ISO: It always passes fine. The drive reads fine too via the usb or in the laptop using a boot disk.Then I use "Acronis True Image home" to restore the drive back to the last backup( which I do 2 times weekly now because of this ) It takes 3hours to restore the image, and then I copy back my recent work , and all works fine for about a week( or now hours ).
I bought "ASO advanced Sytem Optimizer" and cleaned up the registry, and defragged the drive using "AShampoo Magic Defreg". I was excited because I thought it was a registry problem or fragmentation issue.It worked fine all week and seems faster even. I was happy.Today it did the same no-boot thing when I when to to boot up. Blank screen with flashing cursor in the top left.It really seems like something is killing or malwaring either the registry, mbr, or bootloader on powerdown. ( I have bitdefender 10 running when it's running.)I'm running the Dell diags disk and it all passes. I can boot and restore the partition using Acronis . I'm at a loss... Thanks for any help. I enabled shutdown event logging and no errors show in the system logs, but the applicationo event log shows userinit.exe could not run a script event ID 1000 at the timestamp that I did the shutdown.
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Feb 15, 2009
Dell Latitude D420 wil not boot. I briefly see the bios screen then nothing. NO hard drive activity, judging by lack of flashing of hard drive light.
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Jan 1, 2008
i have a dell latitude d820. the last 3 or 4 tiimes i shut my computer totally off (shut down) and turned it back it, it would not boot up. each time i would get the desk top to partially appear (no icons, just the background would show) and then nothing else would happen. finally, i would take the battery out of the computer and reseat it and boot it up again. each time it would finally (after a long long time) come up but each time i would then not be able to connect to my wireless connection. (my husbands laptop connects to the wireless with no problem). after i would shut it down several more times, it would finally boot up and find the wireless. the same thing happened each of the last 3 or 4 tiimes.
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Aug 1, 2008
when I try to power on my Inspiron B120 laptop, it takes me to the System Administrator password. I enter that then it simply shows the text "no bootable devices, strike F1 to retry boot, F2 for setup utility" if I press F1 it simply repeats the same text Setup utility is no help.
I hit F12 once when first powering on the computer and went into the boot menu
I ran the "Pre-Boot Sytem Assesment Build 3020"
When it ran through that test everything 'passed' the tests, but in the 'DST status test' it failed and stated that no hard drive was detected.
I haven't downloaded anything maliscious, or dropped my computer. What happened to my hard drive? and is there anything I can do now to get it up and running again?
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Aug 27, 2009
I recently Installed windows sp sp3 on my dell laptop and after i restarted the computer i found that i am stuck in a boot loop! i cannot boot to anything not safe mode or last known good config. Everytime it boots to normal windows, it gets to the boot screen scrolls across once and then stops and shows a blue screen for about a second, not enough time for me to see, and then it reboots and repeats the process. I have been able to see the bsod because of disabling the auto restart and it showed this stop : c0000221 unknown hard error systemrootsystem32 tdll.dll. When i boot into safe mode it gets to the agp440.sys or whatever it is then restarts.Now im pretty sure this is a common problem with sp3 installs, but isnt that normally on amd machines where you have to disable intelppm. Im running a dell with a pentium 4 m processor so it cant be that.
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Jan 31, 2006
I hit the power button and I get the blue screen with the Dell logo and then the black screen that says, "Initializing Intel (R) Booting Agent..." in white text at the top. (All normal). Right after that, it goes to an error page with the text, "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware of software change might have caused this" and so on and so forth. To my knowledge, there have been no recent hardware or software changes. My options from there are as follows:
- Safe Mode
- Safe Mode with Networking
- Safe Mode with Command Prompt
- Last Known Good Configuration (your most recent settings that worked)
- Start Windows Normalliy
I am unable to start in any of the modes offered to me. The excuse given for all of this inconvenience is that, "Windows could not start because the following file is missing or corrupt: WINDOWSSYSTEM32CONFIGSYSTEM. You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM. Select 'r' at the first screen to repair.".......
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Jan 8, 2005
When I boot my Dell Inspiron 3800 laptop I get an error message. The background is black and in white text at the top of the screen it reads, "Memory write/read failure at 10000000 read 00ef02ee expected before 00ef00ef decreasing available memory. Does anyone out there know what this means or how to fix this?
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Dec 5, 2008
Dell D 800 Laptop running XP SP2.Internal AND external Keyboards and Mouse NOT working after boot to XP. Can't enter cntrl/Alt/Del or anything to log in. Keyboard DOES work in Bios mode but is lost as soon as xp is loaded. Does NOT work in SAFE mode either because can't log in..(no Cntrl/Alt Del).I've tried repair and reinstall of xp but still does not recognize any keystrokes after boot to xp.
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Jul 28, 2007
For the last week and a half my mouse arrow tends to float all over my screen. ( only on the internet - not in loaded programs )While it floats I can't do anything. Not ALL the time but certainly enough to be very annoying.Then it will stop and all is well. Later it will start to float around again. When it floats I cannot stop it. I must wait for it to stop on it's own. The mouse is a Logitech wireless.I cleaned the mouse and changed the batteries.Then I tried a logitech WIRED mouse. Same problem.I tried the Logitech website without any success.I tried lowreing the Hardware Acceleration.
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Feb 15, 2005
i was wondering if anyone can give me a hand with what i think is a virus.everytime i go to open a folder (my computer, my documents, c drive etc.) my curser goes to the waiting stage for about a second, then nothing comes up. i push trl+alt+delete, to bring up task manager, and when i try to open the folders, it tells me, in processes, that a program called "drwtsn32.exe" is running, and i think that is what is not letting me open my folders. could anyone tell me how to get rid of it, so i can get rid of ANOTHER virus.
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Jun 11, 2010
Ive got a Dell laptop with windows XP on it, Ive also got a laptop with windows 7 on it, can I do a recovery on the one with XP on it and then install windows
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Aug 6, 2009
Why is my XP laptop from Dell will write on CD-R and read it but will not write or format DVD+RW disks? I get a message "disk is not re-writtable" Does anybody have a similar problem?
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Jan 19, 2006
I purhase this old Dell laptop from Ebay, and it has Win 2000 pro on it. It will boot to windows, however, I am try to install Win XP pro from cd rom drive. The laptop go to win, I am looking at cd rom and the light is blinking. I disable the hard dive and floopy, and the laptop said on boot device or operator system. I am in coms trying to bios, so I could boot from the cd rom. However, nothing is working, is their any way I could wipe this hard drive. I feel that their something that stoping the cd rom from boot the disk. Or someone made to boot from hard drive only.
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Apr 22, 2006
I have the software I just want to reformat the hardrive , how?
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Aug 6, 2009
Why is my XP laptop from Dell will write on CD-R and read it but will not write or format DVD+RW disks? I get a message "disk is not re-writable".
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Apr 4, 2006
After powering down during a system restore, my Dell Inspiron 1100 Laptop is caught in the loop that results in the above Blue Screen error. None of the modes work, last known, safe etc.I have read a lot of the posts about restoring that system and am not so concerned about getting the laptop up and running but just recovering the data from that drive - pictures from the laptop.Is this strategy below an option? 1. Purchasing a USD Hard Drive Enclosure. 2. Removing the hard drive from the laptop 3. Connecting the laptop d it to the Enclosure 4. Plugging it into our pc to copy the files. Since the drive will not boot via the laptop, am I right in saying that the drive should be readable as any other drive if connected in the manner above.
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Jun 6, 2008
When you turn it on the lights come on and you can hear the hard drive for a sec or two but nothing comes up on the screen, I put in the recovery disk and the cd-rom you can hear it start up and try to run it but nothing comes up on the screen at all. Its like you hear the cd-rom cause it is louder when it first starts up and then like it stops. when you open it you can see the disk had been spinning. anyway again nothing, absolutely nothing on the screen. I took the hard drive out and hooked it to my desktop computer with a usb hardware that you can hook up internal harddrives externally and see whats on them. I have used it many times before except always on a destop harddrive where you have a place to hook up the ac power. On the laptop drive it doesn't have a place to hook up the power so I just plugged in the usb and you could here the hard drive click and try to start but didn't. I thought it was probably the harddrive so I got a brand new one, same kind the travelstar. I put it in the laptop and then put the recovery disk in and you could hear the cd-rom start up but still nothing on the screen. I even plugged in a regular monitor to the laptop and nothing comes up on its screen either. Did I buy the hard drive for nothing? is the laptop just shot? or is there something I have to do to the hard drive before I put in in and try the recovery disk? Someone please give me a suggestion. The guy that owns it says they thought lighning hit it but most peopled say that. I don't know if they left it plugged in or what but like I said when you turn it on the lights come on and the cd-rom must work so it is getting power.
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Dec 1, 2008
I'm working on a Dell laptop for a friend Latitude D630 running Windows XP Pro SP2. Seems the only place he can connect to a wireless network is at his home.I now have the laptop trying to figure what the problem is. Here's what I found. I was able to connect to the internet via a wireless at my place. First on another friend's wireless unsecured connection. I was also able to connect via my own connection a WEP secured connection. Connectivity lasted for about 30 minutes. I was suddenly disconnected with a message saying the there was no connectivity via my WEP connection. I then tried the unsecured connection and was able to connect to the net at least for a few minutes. Since that time I've had some trouble connecting. I've opened a command prompt and entered ipconfig / release, then ipconfig /renew. It works on the unsecured wireless connection, but not on the WEP network.
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Aug 10, 2009
Install windows home edition on my dell laptop or do I have to buy a dell specific disk.
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Nov 15, 2007
Computers are 2 identical Dell Latitude D600 with XP Pro.Dell #1 was given to me. It had never had ANY updates applied, had 56 Trojans and a bunch of other problems. I took it to the local library and used their WiFi connection to download Grisoft AVG, Ad-Aware and Microsoft Malware Removal to clean it up. I then was given an identical used Dell #2. it was at the SP2 level, so I again went to the library and updated this one with 85 XP updates.Then, as a learning experience, I restored XP Pro on Dell #1 from a Dell CD, P/N 1R594 and then installed SP2 on it. All went well.I then tried to use WiFi on Dell #1. I tried to create a new connection, but when I clicked on finish nothing got created.I looked at Dell #2 which has a working WiFi connection and noticed that when I click on All Programs I see an entry for Dell Wireless, containing 2 itemsDell Wireless WLAN card Readme and Dell Wireless WLAN card Utility This entry does not appear on Dell #1 even though I used it on a Wireless network prior to the XP PRO CD restore today.
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Jan 25, 2008
I have a dell laptop and sometimes the screen just goes totally black. I need to power off by pressing the power button several time sbefore it will work again. Once the windows screen comes up it does work. soemtimes uit takes several tries to get it to work.
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Jul 5, 2008
I have a Dell Latitude c800 XP Laptop. The touchpad is too sensitive, I have the sound set at maxium volume some videos/programs are good at maximum volume but others I can bearly hear.
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Aug 14, 2008
I was surfing around and then all of a sudden my wallpaper is a warning box saying that there is spyware detected and I need to install an antivirus or spyware remover to clean up my computer. When I right click the desktop it just has "themes, appearance, and settings" no "desktop" or "screensaver" By the way it's on a Dell Inspiron E1505 laptop.
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Oct 5, 2010
I am trying to fix a friends notebook but every time I turn on the computer it takes me to the safe mode selection and which ever mode I select, it starts loading but breaks out to the blue screen with the following error: 0x001902030x8e572b80xc00001020x00000000. I had this machine about a month ago and after checking the Hd and cleaning it I uninstalled Norton security and installed avira. I took it back to him and I thought everything was OK but he said he had put it in a closet for a couple of weeks and when he tried to turn it on it stopped on the Blue screen every time. I would run chkdsk /f if I could get to the CMD prompt but can never get past this error. 0x001902030x8e572b80xc00001020x00000000 Anyone have any advice for me. I don't have his XP disk but can probably get it if I need to.
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Jan 11, 2007
I have a Dell, Intel 3 notebook with Windows 2000, and I keep getting frozen out with message to end program all the time. Seems it needs fixed up some way. What can I do to get the programs to open more quickly and stop freezing with End Program message?
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Jul 23, 2007
As fate would have it, the warranty expired on the 15th of July - The computer is a Dell Inspiron laptop - running windows XP. After being left online overnight in a hotel with wireless internet it locked up. Currently we get different results (but all results end in a lock up at the windows screen) - usually it comes up with a screen saying "we apologize for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this" (no new hardware or software was installed prior to lockup) It gives you options to try to start - (I can't remember what all it said - but safe mode was a choice and going back to a prior time was a choice) Usually it is just locked up and you can't click on anything.
Once I did get it to go to safe mode and I tried to do a system restore - It did go through all the motions of doing a system restore - but when rebooted - the same "we apologize" error was there - WHen I can click on a starting option it goes to the windows screen - the blue line runs for a few seconds - then it just locks up. Dell wants a small fortune to help me over the phone. This is my son's college computer. I was thinking he probably picked up a virus when he was online in the hotel. Is that possible? It has let me get into set up by pressing F2 during boot - but I have no idea what to do there (if anything) F12 is another option it gives - but it wont do anything when I push that.
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Dec 7, 2005
I am working on a Dell Inspiron 8200 Laptop.The first problem was a blue screen that said:Quote: STOP: c0000218 {Registry File Failure}The registry cannot load the hive (file):systemrootsystem32configsoftware or its log or alternate It is corrupt, absent, or not writable.Beginning dump of physical memory
Physical memory dump complete.Contact your system administrator or technical support group for further assistance I fixed that by going into the recovery console and replacing:C:windowssystem32configsoftware C:windowssystem32configsam.bak
C:windowssystem32configsystem.bakC:windowssystem32configdefault.bakC:windowssystem32configsecurity.bakwith the one in the C:windows epair directory
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Aug 4, 2006
when I program my dell laptop screen saver it will not turn on,I have tried everything
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Oct 4, 2007
I have Dell Inspiron 6400 laptop.I formatted and installed windows xp professional and download drivers from the Dell website everything seems to be working but the drivers for Audio and Network card is not working.
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Jun 29, 2010
how many GB hard drive will a dell inspiron 6000 laptop computer accep
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