Computer Freezes / Attacked By Viruses / Missing Desktop Icons?
Sep 22, 2008
my computer got infected with a malware or two. I honestly forgot what they're called but one of them was called rogue. something. A few of my desktop icons got deleted and sometimes I wouldnt c the start button or the computer wouldnt detect the main harddrive and various other errors. It also gave me fake anti virus ads I installed many different programs to remove it but none were successful, except Malwarebytes' Anti-Malware.Now, my computer has been so unstable that I dont even feel like it's a new computer.
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Jan 14, 2005
I think my PC is infected with a virus. It is stuck in a continuous startup loop.I get an error message stating:SAS Window: winlogon.exe - Application Error I'm given an option to enter to terminate the program or cancel to debug. Either option restarts the system again. It won't work in safe mode or any thing else.
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Dec 18, 2005
After a malware infection (Inet2 and SpySherriff - which took over my desktop) I cleaned up some files, directories and registry-entries. Now, after the cleaning activity as explained by techguys, everything seems going well. All programs do start without problems (through the start-menu or the quick-start taskbar), but there is a small drawback: my desktop screen shows only my wallpaper, there are no icons. The right-mouse click on the desktop also doesn't work (although the desktopsettings are accessible through the control panel). I use WinXP pro. what is wrong and how do I get the icons back on the screen?
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Jul 5, 2009
All my desktop icons are missing ,start menu missing, only thing i could see is wallpaper on desktop right click is laso not working,i could only use ctrl+ alt+del to open task mgr and run a program what should i do to take them back.
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Jan 16, 2008
"missing NTLDR" viruses an my PC with XP Home. I am trying to do a clean install of XP Pro. I boot to the CD and it starts checking the configurations. I then get a screen asking for me to insert the CD in Drive "A". It won't read the CD no matter what I do. The PC only has the DVD/CD-rom and the hard drive.
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May 10, 2007
I just turned my computer on today and my taskbar is magically gone. I can't right click where it is on the screen and I know it's not hidden etc (i'm not a moron). I can hit the windows key to bring upt he start menu but I cannot see the bar, clock, etc on my screen. I've tried a bunch of things and nothing has worked. I thought it was just that explorer.exe wasnt on, but my icons and such are working just fine, and when I control+alt+delete it shows explorer.exe as running.
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Jan 11, 2006
I have perplexing problem. Dell Dimension 4600 running Windows Xp Home. SP2. I have no icons on desktop and cannot load any background wallpaper through display properties. They background choices are listed but cannot be selected. I do have icons when running in safe mode. This system was infected with several viruses and lots of spy/adware. Had alot of trouble removing Startpagedu.dll and New Poly Win32 trojans. I am wondering if I missed something. Ran Spybot, Adaware, Webroot Spysweeper, eScan Antivirus Toolkit, Norton Antivirus, Hijack This, CWShredder, AboutBuster, Ewido Security Suite. All of these were ran in safe mode. I also deleted all tempfiles and made sure no rogue services were running. I am lost about what to do next.
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Jul 6, 2005
A friend gave me his daughters computer to fix and I've been working on it for a week now and I'm more or less stuck on what to do, although I have a pretty good idea what the problem is. This system is a Dell with XP Home SP1,Initially it was infested with virus's, trojans, adware and spyware. you know the usual teenage stuff and the symptoms were pretty much the same as now after selecting the user name from the list you'd get a black screen (no matter who logged on) and that would be it. I could bring up the task manager with Alt-Ctrl-Del and run programs from there and so I was able to Run the add / remove programs applet and get rid of the Norton Anti-Virus and install NOD32, updated and cleaned the hard drive.(internet connectivity works find) Install the latest Adaware 1.06 and do a full system scan, remove all the various garbage.
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Jul 28, 2005
What would cause some of my icons to dissapear? This has happened on my account, and on 2 others that are on my computer?? My daughter recently got an iPod and had to put on that software, could that have done something to the system?
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Mar 13, 2005
I just recently set up my grandmother's new computer. XP Home came preinstalled of course, and I just installed SBC Yahoo DSL. McAfee also came preinstalled however i had to update it. I also had to disable it in order to install the DSL. Shortly after i finished installing the DSL, I got an error message saying Windows had to shutdown to prevent further damage to itself. Now booting up I am missing my taskbar and desktop icons.
I cannot access any file on the system, as it tells me that the file cannot be found and to make sure the path is right
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Jun 18, 2005
I'm pretty sure the title is self explainatory. I went to sleep last night with the computer on and when I woke up this morning the blue screen was there. I restarted and when Windows loaded the taskbar and the desktop icons were missing. It's been like this all day. I've done System Restores and uninstalled recent things that I've installed.
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Aug 6, 2009
First the customer told me that all his desktop icons disappeared. I thought maybe he accidentally hid them. He also says that when he goes to google and searches for something, when he clicks on the search results, he is directed somewhere else. Ok, so we know his browser is being hi-jacked. But this I didn't expect. Look at the screen shot below when I remoted into his PC. No icons, no start button. Customer has XP Home Edition. Right-clicking on the desktop does absolutely nothing. I can bring up the task manager and select New Task, but I cannot run explorer.exe. I just get a permissions error. I was able to install Malwarebyte's, but after scanning for 8 seconds, the program just closes. Now I am trying an online scan to see if that works. I can't access My Computer at all. I really can't even run most programs. After Malwarebyte's closes, I cannot open it again. Not even by typing the exact path in the New Task window. I can open IE, but it won't let me access his hard drive or anything. I just keep getting an error about permissions. Obviously not all his permissions are gone since I am able to install software. But his PC is definitely in bad shape. Unfortunately he lives in CA, and I live in NJ, so I have to do this all remotely.
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Dec 19, 2009
the start menu and Icons are missing from my desktop, how can I getthem back. There is a pop-up "Privacy center" that won't let me do anything, I can't get to the control panel either?
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Jan 24, 2006
Was using computer all day yesterday and all was well, but when I stepped away for only a moment I returned to find that ALL my icons are gone and my display picture was reset to blue. I have cleaned the computer to see if I had picked up a virus/worm but all is well or is now. But the problem is.....I cannot get my desktop to accept any shortcuts and it won't allow me to pick a desktop picture. I can access all of my programs/files etc. through my start menu but when I try to create a shortcut it won't. Don't know what to do from here, it seems like it must be just an easy fix but darn if I can figure out what that fix would be.
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Nov 25, 2005
Ever since I installed XP SP2 my Trash Can Icon is missing and the network places icon was never ever there from when I installed XP (few days ago). I miss my icons! Why aren't they there and why do they refuse to come back?
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Jun 17, 2005
I start my pc and when I reach the desktop, I just see a black screen with the mouse pointer appearing. The taskbar and the desktop icons (in both safe mode and normal) mode are missing.When I try to have new task 'explorer.exe', it says that 'can't find explorer.exe'I surfed the net for solutions but it seems that I need to reinstall or repair windows.
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Jun 21, 2005
Whenever I start up my computer, I can no longer see the Start button, the Taskbar or any of my Desktop icons. I have tried system restore but there were no valid restore points, and re-installing Windows from the CD has not solved the problem.Has anybody got any ideas about how to fix this? The system also seems to be running more slowly, and on some occasions it will automatically restart about 10 minutes after I have turned it on. I've run a virus update (with updated virus definitions) but it has not found anything.
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Mar 18, 2010
Lately i've having issues with my computer (Windows XP Professional SP 2, Sony VAIO). The startup is normal until I log into my account, computer slows down and in the end nothing shows up, no desktop icons and even the task bar at the bottom disappears. However, I can ctrl-alt-del and log out of my account and when I log in a second time, everything is back up and running. Then, I go to start menu and for example I click on my pictures, the computer freezes again and I have to reboot. (if i dont click on start menu and instead go on the internet, everything is normal)I did some research and im not sure if it has anything to do with explorer.exe error or just my hard drive is not working properly,
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Dec 11, 2005
When I log in to my XP home laptop (in regular and safe mode), I am unable to see start menu, desktop icons (however, wallpaper is there and mouse arrow is active) and task bar is missing. Also, pop up the message: wininet.dll is missing (twice).Now I am able to log in safe mode and can see all desktop icons start button and task bar but still I am unable to get all those in regular mode. Meanwhile, my Norton told me that computer has Bloodhound.W32.EP virus but unable to fix it.
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Mar 31, 2006
You helped me fix my work PC today and one of my coworkers asked me to post this for him regarding his home PC.He has Win2000 and lost all his desktop icons, start menu and task bar. He has to do a ctrl-alt-delete to do anything.All of the previous fixes here appear to be for XP machines.
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May 29, 2010
WHEN i OPEN my computer MY iCONS ARE NOT THERE ie HARDRIVE c:
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Feb 11, 2010
My icons on my desktop will not appear and when i try to go a website that i always use there is a red box that appears and says this is not a good website.
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Sep 1, 2010
I screwed my desktop anf lost all its icons including the taskbar, all you can see is the background.
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Jul 26, 2008
This is new and just started a few weeks ago. Once in a while I'll doubleclick the "My Computer" icon and all 5 of my desktop icons will open their windows. I also noticed my type-ahead launcher won't respond to its hotkey when this happens. It doesn't feel like that's the problem though. The bad behavior won't stop until I reboot. The first time this happened I tried a logoff to see if that would be enough to fix it but, my machine wouldn't recognize my password. The password is recognized on restart.Restart has been my only fix so far. Does this sound like anything to anyone?
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Mar 9, 2010
I have windows xp sp3 while running avast 4.8 a warning stating cwindowssystem32drivers was infected with win32 alueron. I shut down my computer to run a boot time scan and now my computer is starting indefinatly. While attempting to start in safe mode computer states press enter to continue loading sptd.sys. I press enter and it restarts.
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Mar 26, 2007
When I booted up my computer this morning, Windows loaded, I signed in, and then it took nearly an hour and a half to get the program icons to come up on the desktop. When I try to open one, it can take upwards of 20 minutes to do so, then response within the program is no better. It seems like all the resources are under use, but no one can see what's bogging it down.
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Apr 11, 2006
This is frustrating. The last time I shut the computer down everything was fine. Today my wife used it for Market Day and LTD then went offline and put it to sleep.When I woke it up, the 1st thing I noticed was that the desktop Tetris icon was black. The shape was there but it was black. I tried to change the icon in the shortcut properties and saw the correct icon there but it kept turning black when I applied it. Then I went to My Computer. Wow. Most of the icons were gone and replaced by that MS arrow icon. There was even a folder that wouldn't come up or show anything.Well, lets see. My system is 1 year old and is a generic one. Intel MOBO (915 I think), P4@3.2, 1gRam, SATA HD 15% used, Windows 2000Pro W/SP4.
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Aug 24, 2007
I've just taken my brand new desktop system out of the box and there's no Start menu or icons appearing on the desktop. The monitor automatically initiated a startup wizard to select the correct resolution but once that was complete, the desktop was blank (except for the Windows default rolling green hills wallpaper). Not even the mouse pointer is visible. I restarted but after startup it went to the blank picture again. I tried pressing the Windows key on the keyboard,and also tried Ctrl+Alt+delete to get the Task manager but both times nothing happened. All components are plugged in correctly, and I haven't installed any software other than what came installed from the manufacturer (please see specs in my profile); I literally plugged it all in and switched it on.
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Feb 21, 2006
I was recently turning my computer on and I got an error message that says "Windows Explorer encountered a problerm and needs to close." I shut the computer off and the message keeps coming on and I have no icons or startup menu bar just the wallpaper.
I did a quick restore and still nothing, I still get the same error message and the same results.I checked the the problem on the error message; APP Name: Explorer.exe 6.02900.2180 Deskbar.dll In order for me to get on line or get my files is thru the Task Manager. I have done everything ran a virus scan, spybot, adware and everytime I turn on the computer on I get the same error message. I am stairring at a wallpaper with no icons or startup bar.
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Nov 20, 2006
Control Panel, Add/Remove Programs will not load. It just keeps searching and searching for the "programs" and never actually shows the programs to remove.
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May 30, 2006
I have a DELL computer with windows XP, and I have no desktop icons.My comp. turns on but once the screen comes up I have no icons.I don't even have the little start icon at the bottom, so I can't open anything.
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