Computer Continually Restarts - Mouse/keyboard Donot Work
Jul 30, 2007
Hello, I am new to this website, and need some serious help. I have a Gateway GT 5028 that is about a year a half old. I came home today to turn it on, and the only thing that happens is the fans both work, the cd drive lights come on, the power button light comes on, and the orange cpu light comes on. After a few seconds the cd lights flash again, and they repeat this process. The screen, keyboard, and mouse do not work. The monitor stays black the whole time. It has windows xp on it. I got it at Best buy, but it is out of warranty. It seems as if the computer continually restarts?
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Feb 7, 2008
I got a new graphics card today. So I went to Add/Remove programs, and removed the Nvidia driver. I rebooted the PC as requested. After rebooting PC (keeping the same graphics card in) the black Windows logo screen took much longer than usual. Then when it finished so that I could click on my profile, I couldn't, the mouse nor the keyboard are functioning. I tried a different mouse and keyboard. I unplugged my computer and restarted, I tried in safe mode and the same thing. The keyboard works at the BIOS screen because I can get into the BIOS and select safemode as needed.
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Dec 9, 2005
System infoV2 : PREMIER, XP Home Edition, P4, 2.6Ghz, 448mb.Did a complete virus and spyware clean and system runs fine now while removing some stuff from ADD/REMOVE I MAY have remove a driver or two by mistake , now my system powers nicely but i do not have use of my keyboard or mouse.Booting in safe mode just wont go anywhere so what next
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Dec 1, 2009
Trying to fix a relatives Dell Dimension 5100 c2005. Can only get to the welcome screen then keyboard and mouse wont work; both are usb of course as this Dell has no PS2 ports. I have loaded another copy of xp home and can boot into it ok and see the other installation ok too. From within this second copy of xp have run chkdsk and also have run chkdsk from (2nd XP Home CD) recovery consul.
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Jul 21, 2008
My computer wasn't recognizing my CD-RW drive, so I opened up 'regedit' to delete the upper and lower filters from the drive. Well, I deleted the wrong filters. The next time Windows loaded up, it failed to recognize the mouse and the keyboard (!!!). So I basically have a paralyzed computer - I can't do anything with it. I know that reinstalling Windows would solve the problem, but I'm looking for a way to take care of this without losing all of my files. I know it's possible .
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Jan 26, 2008
I just resently updated XP.I havn't updated XP in a long time so there were quiet a few updates. After the update I rebooted XP.When I logged into my account and started using my keyboard the mouse would not move, and the keyboard would stop working. I would even push the caps lock or num lock keys to see if the indicator lights wold turn on/off, No. I have to use the on-screen keyboard to type.
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Jul 8, 2007
the problem is, my mouse and keyboard are not working in that OS, so i cant do a damn thing, so luckily i have another OS installed on the second partition (which is where im writing from right now) and i was thinking, maybe i can export that key, as a reg-file and then just click on it, fixing the whole issue. Bad thinking, because i have nothing to click it with, no mouse, no keyboard! And its saved, right there on the desktop!!!So to my question, is there any way to add that key to the other OS registry from this OS, or maybe is there a way to activate the export-file at startup or something? maybe with DOS?
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Nov 15, 2008
I have a HPDV8000 laptop and somehow managed to pick up this Antivirus XP 2008 Trojan Horse at some point. Pop ups about viruses etc were coming up so I used lavasoft's adaware and it seemed to remove it. After a cold boot, the desktop constantly restarts itself, followed by 0X0000008E Blue Screen. If I boot in safe mode with or without network connections, it does the same thing. If it sits at windows login. for any length of time the same blue screen stop codes come up.
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Jul 15, 2008
My desktop currently boots, but before starting XP displays a warning that the system was restarted to protect from data loss after an unexpected start or system failure. All of the options (safe mode, safe mode with command prompt, safe mode with networking, last known good configuration, and start normally) don't work, they all lead to a short start-up and then the system restarts. I turned off auto-restart on system failure to see the blue screen that would tell me the error, and the error I got was "*** STOP: 0x00000024", which from what I've researched usually has to with a corrupted ntfs.sys file but I'm not sure. I tried booting the Windows Recovery Console from the OS choice menu and that goes straight to the error, and booting the System Recovery disc lets me start up the process, but when I press "r" to run the normal fixes (that don't include wiping the drive) the process goes nowhere. It starts, but after finished the loading bar it goes to a solid baby blue screen.
I direly need my files off of the hard drive, so I'm not really looking at a full system recovery as an option, I just need something that'll buy me enough time to transfer most of the content on the hard drive (around 160 gigs) to an external hard drive.
I've also tried testing both sticks of RAM by removing one and then the other to see if one is bad, but the error still persists.
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May 23, 2006
i have a question that has risen out of pure laziness: does anyone know how in the world i can set up my PC to power up using any press of the keyboard or movement of the mouse?i know it's possible, but i haven't been able to figure it out. i'd rather use my keyboard/mouse as opposed to bending down and pressing the power button every time.
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Jul 24, 2006
I have a fairly new computer running Win XP. On it, I had an older Logitech wireless keyboard and mouse with appropriate software. The keyboard died, so I bought a new cheapie that connects via USB. And I still have the wireless mouse. Since the change, my computer has slowed horribly, with keyboard and mouse commands, in particular, taking too long to register. I have removed the Logitech Itouch keyboard software (not the Mouseware),and installed the new keyboard software. I have defragged, scanned for viruses, and used Ad-Aware and Spy Sweeper to see if I had some clogging spyware.
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Jul 23, 2005
My first problem is that I can't shutdown my computer. I mean I can shut down the operating system, but the fan still runs. This seems to have come up within the last several weeks after I unplugged it once by accident. It wouldn't restart so I had to hit the reset button. I'd never previously used one, but thats what people suggested in other places when it wouldn't restart, just hit the reset button. So I did. Now I'm stuck with it not turning off. My second problem may be a direct result of the first. The last few days my keyboard and sometimes my mouse stop working.
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Oct 3, 2006
My computer will just freeze out of nowhere, never while in a game, but sometimes while just doing menial tasks in windows, or just idling. By Freezes, I mean, I have one image on my monitor that's it. The mouse doesn't respond, the keyboard doesn't, nothing brings it out of it. It's ridiculous, and I'm tired of rebooting in the middle of something important.I recently found that the SM Bus Controller Drivers aren't installed, and I'm installing those, would that have anything to do with it?
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Jan 30, 2005
I have a friends PC, a gateway P4 2.6, winxp home. The mouse and keyboard up and died. He had a kvm switch, the electronic kind when it stopped functioning. I have tried usb, ps2 everything. The keyboard works on bootup, so I can get into bios etc... but when it gets to the windows screen, nothing. No mouse or keyboard. Safe mode is the same thing. Dont want to format and reinstall windows. On that note, I did try a repair, when it asks for admin password it wont accept it. Says invalid admin password.. The password IS windows admin password though. With no mouse even in safemode, and windows not accepting my admin password during repair,
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Mar 3, 2008
When I try to boot my computer reaches the windows screen then restarts, and keeps repeating this. Sometimes it throws up a bad pool caller error and a bsod. It gives me a Stop code: 0xc2 (0x43, 0xc3af4000, 0x0, 0x0) Additionally my keyboard no longer works, at least during startup which is all I can access. True for both USB and ps2 keyboard. The numlock light can be turned on but that's about it. So I know the connection is working but the boards still don't work, which means I've been unable to get to safe mode or into bios settings.
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Dec 18, 2007
I did a registry edit, (I think I didn't reboot the computer before turning it off and packing it for the flight, but I'm not sure) and without ever restarting the computer, I went on a plane flight. Now I'm at my destination (on another computer atm) and when I boot my computer, the lights literally turn on for only ~3 seconds, then it reboots, it will just continually loop this once I turn on the power supply and press the power button (turning off the power supply is the only way I've found to stop it). I don't think it even sends a signal to the monitor to turn on. I have been googling it and trying to find out what it is, it seems like it might be the registry that's the issue? If this registry edit did cause my computer to go haywire (even though I kind of have a hard time seeing that considering the reboot is so fast.. but I'm sure you guys know more than me) then what would I do to fix it? Get a boot CD right for my OS? Does that entail buying a new Win XP CD? Or can I use http://www.ubcd4win.com/news.htm to fix it? If I can get to Windows I can revert the registry change, no problem, if that is what's causing it.
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Aug 16, 2006
Suddenly, today my computer won't boot up. It gets to where it displays the Windows XP screen, then for an instant there is a screen with some printing, but it goes too fast to read because the computer shuts down and reboots. It does this continually. I can boot up in safe mode so I went to add/remove programs in control panel and found two entries that I didn't recognize. I tried to remove them but they would not remove. Their names were ANIO Service and ANIWZCS2 Service. Keep in mind I was in Safe mode and logged on to a personal account, not the administrator account. I then went to Windows Explorer and there I saw a folder with the name ANI. Within that folder there were two more folders with files in them as listed below:
ANIO ServiceANIOInst (Followed by this description: ANIO Service Installer Alpha Networks Inc CtrlSrv Followed by this description: CtrlSrv MFC Application Alpha Networks Inc. ANIWZCS2 ServiceANIWZCS2.dll (2.4.10.50318)...
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Jul 11, 2010
I have a Logitech M305 wireless USB mouse that my XP won't recognize on any port. However MY XP recognizes my wired USB mouse and printer, and scanner. The M305 works fine on my other machines?
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Jul 17, 2006
I am experiencing a problem with the XP hibernation. The PC is resuming from hibernation with mouse and keyboard activity instead with the power baton. Almost like a standby mode.
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Nov 14, 2006
I own a Dell Dimension 8400 system. I recently tried to download the Intel Chipset Software Installation Utility for the chipset from the Dell support website. As the installation of the software was completing, the computer froze and I turned it off. Now, when I reboot, the mouse and the keyboard aren't recognized after Windows XP loads. The mouse and keyboard do work before Windows XP loads.
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Dec 19, 2007
I am working on a friend's PC and have encountered a problem related to the mouse and Keyboard being inoperative in Windows. The machine is a Dell E-310 with 3.0Ghz processor, 512 Meg RAM, XP Home and USB Keyboard and mouse. The machine boots into Windows and reaches the login screen OK. However, the Mouse and Keyboard are completely inoperative leaving the system stuck at the login screen. The Keyboard works fine when the machine is booted into the BIOS setup menu. I also booted the machine using a Knoppix CD and both the Keyboard and Mouse work perfectly in Knoppix. This seems to rule out any hardware issues and points to Windows as the culprit. Dell did not provide a CD with the Windows installation disk so I am kind of stuck on the problem at this point. The machine is past its Dell warranty date.
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Jul 5, 2006
A buddy of mine is having problems with his PC. He said when he turns it on it seems to boot up fine (lights on case work) but his screen, mouse and keyboard are not working. Now Im assuming that all those burning out at the same time is next to impossible. I think it might have to do with the PC itself. I have yet to try a different screen and such just to make sure. Also if infact trying another screen fails i obviously will not be able to look in his bios, which leaves me kinda stumped.
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Jan 9, 2008
When my cpu spikes my mouse movements get jerky esp when hard disk is going then it can move around a bit by itself. Keyboard also have a delay between typing and the letters appearing on the screen.
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Oct 22, 2009
my computers mouse frooze up and then i noticed the keyboard as well, and when i went to go in on safemode to scan for viruses it only came up with a tracking cookie.. now the computer is still freezing up and i reformatted the computer and after it was done it frooze as soon as the windows restarted...any ideas on what is going on?
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Sep 4, 2005
My mouse and keyboard functions freezes within an hour of startup. I have a biostar u8668 pro motherboard, intel p4 1.7ghz, 512 ddr ram, cd and dvd writers and two hard drives. I am running windows xp pro with all the service packs and upgrades. I even flashed the bios with no apparent improvement. On immediate rebooting all is well for about the same time before it freezes again. What am I overlooking?
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Mar 8, 2008
I am having issues with my keyboard and mouse(hence the title). My keyboard works fine while in the bios and while booting, but once the Windows Bar stops going from side to side and I start to see my desktop load, the screen is in 640x480 resolution or something (like safe mode) and I can't use my keyboard or my mouse, even though the lights on both are lit(so they have power). Earlier, I was having problems with my hal.dll (long story, but I ended replacing it from my MCE OEM CD in the recovery console((which I have in my MBR Boot menu)), and now I am here). I think that that might be the contributing issue here, but I have no clue what to do next. The same thing happens when I enter safe mode. I would just boot from my XP DVD and do a repair, but DELL gave me a DVD-ROM OEM disk with my XPS 600 even though the only drive I can boot from is my CD-RW DRIVE as far as I know. I have checked my boot order in my bios. I can boot from USB or Onboard or Removable Hard drives and Cd Drives.
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Feb 12, 2008
I have recently installed anti-virus on my other computer. I turned it off last night and this morning I turned it on to find the mouse and KB don't work. I noticed the optical light is on until the windows loading screen shows up and then it immediately shuts off. I have looked in the bios everything is enabled, I tried to boot into safe mode and that doesn't work either, as soon as windows starts loading the mouse shuts off. I tried repairing windows and when it reboots to re-install, the mouse light goes off again. Later, an error pops up looking for a file iaStor.sys, which i cannot locate because my mouse does not work.
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Jan 23, 2008
After hibernation, cannot resume from ps2 keyboard or mouse. Resumes OK by momentarily pressing power button. Intel MOBD D915GAVL, WXP OS. No options in BIOS.
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Dec 12, 2008
so we just installed SP3 for XP. At first the boot was failing, made some hardware changes and all was good seemingly... now the keyboard and mouse no longer work, but they work when the computer just starts up. They just stop working shortly after. I plugged in a USB mouse and that works, so I was thinking it may be a problem with the PS/2 ports.
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Apr 27, 2008
My PC seems to be working fine, running along. I went up close and checked if anything was fryed/unplugged yet no problems. My PC can turn on, but my monitor, keyboard AND mouse doesn't work
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Jul 3, 2005
i am running hp pavillion t550 with penthium 4, 512 ram, 80gigs hd. i have scanned it with pestparol and microsoft antispyware, scanned it with norton av many times and came out clean. done the error nuker too. i got about 70 percent space on my hard disc and at most times just using 260 on my ram.my pc just freezes up , randomly. it could happen after 15 mins. after loading or within 3 hrs. the cursor stays in one spot. no reaction from the mouse and keyboard.
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