Windows 8 Won't Allow To Use Mouse / Touchscreen Or Keyboard?
Jul 15, 2014
I have an Acer Aspire M computer with a touch screen that runs Windows 8.1. I was having issues with the touch screen, so I went to download the drivers from the Acer website. However, when I restarted my computer to complete the installation, it wouldn't allow me to use either the mouse, touch screen, or keyboard.
Normally, after loading, a personalized picture will appear on the screen, displaying the time, connectibility, and strength of the network. The user is then supposed to swipe up, click on, or press space to move the picture, at which point the login screen appears. My computer loads normally when starting, but won't allow me to use the mouse, touch screen, or keyboard to move the picture out of the way, so I cannot access the login screen.
I have already contacted the Acer company support and attempted to use the battery reset pinhole, but to no avail. Is there anything I can do, besides a factory reset or using it as a cat bed?
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Oct 12, 2013
Does Windows 8 control the layout of the on-screen keyboard of a touchscreen monitor? Or is it the monitor? An online retailer is advertising the monitor as having the QWERTZ layout, but I am used to QWERTY and want to be sure that I can change it.
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Feb 18, 2014
Windows update has been really messing with my pc lately. I ran update and when it installed the updates my integrated mouse ended up not working. I rolled back update and installed the updates one by one and the one I ended up not installing was the camera codec pack. Now the problem I am having is that my touchscreen won't work. If I talk to HP support they do the most basic thing they can and then when they can't fix it they tell me that I have to ship it to them because hardware is broken.
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Apr 25, 2013
I bought a Sony Vaio E-Series SVE17812BCXB running Windows 8. After the last major windows update that occurred in Feburary '13, the keyboard/mouse stop responding once the fully loaded splash screen is presented (With the time and date, ect).
I know the keyboard and mouse are fully functioning as I can use them when I access the boot menu before the OS is loaded. Also, only the keyboard 'functions' work when the OS is loaded, such as adjusting the brightness of the monitor (fn+F5) and such, but nothing else.
I try to do a system restore and it fails on all available restore points. I try to do a manual repair using a bootable USB drive, and it just loads windows like normal. I'm at a loss on how to get this fixed and as of right now, I purchased an $800 paper-weight.
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Jul 10, 2013
Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?
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Mar 4, 2013
I have this issue for some days when i boot my PC. I only have my keyboard and mouse on USB, nothing else.
Here is the picture.
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Apr 7, 2014
I'm running Windows 8.1, and never had problems with my wireless mouse ad keyboard. But my keyboard has a real problem, and I tried with a normal PS2 keyoard. But it wasn't recognized. I read, that when we use a USB mouse or keyboard, the PS2 is disabled. I tried the following:
HKEY_LOCAL_MACHIE/CurrentControlSet/i8042prt and edited the value of "START" from 3 to 1.
But it didn't work. Is there another way to enable PS2 keyboards again?
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Aug 5, 2013
I'm using a ASUS Notebook K53E Series laptop computer running Windows 7 Home Premium 64-bit Service Pack 1... I'm using a HDMI to project onto a HD TV I have a USB keyboard and mouse hooked up, both Logitech... The problem I'm having is, both the mouse and keyboard keep disconnecting on me... The mouse will go first' I'll move it from one USB port to the other, and it will work, but then stop working again... The keyboard will just stop working, even if I move it I can't get it to reconnect... I have to shutdown my computer to get everything to start working again, but it will only last about a half hour before they stop working again after the reboot...
I've went into the device manager, under Universal Serial Bus controllers > Generic USB Hub > properties > Power Management, and unchecked "Allow the computer to turn off this device to save power... This does not work... I then uninstalled it, and rebooted my computer, still doesn't work... I then tried to system restore, I couldn't because I had no restore points, I then look if there was any system updates, there was, but minor updates, I updated them anyways, still no go... I'm only having problems with the USB mouse and keyboard... My laptop touch pad and everything else works fine...
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Jul 7, 2014
today I was makeing an essey in microsof office and suddenly my mouse and keyboard. stopped working, replugging the devices didn't worked (did it for 5 times ) , after this I tried to restart the pc I found out that rr button doesn't do anything , after I stopped the power going to pc and open power + pc they worked for only a few seconds and then stopped again . After a few force shutdown( by stopping the power) the pc closes itself after the windos 8 img dissapear . I have a desktop dual core 3.1, 4gb ram , mouse is usb and the keyboard is with Ps/2 .
Update : after waiting 30 min I reopend it, all worked , but after approximate 3 min pc shuted down by itself.
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Sep 10, 2013
I Defraged my comp to Optimize. After defrag, my mouse and keyboard no longer worked. I tried restarting, unpluging and switching to a wired mouse and keyboard. I can't get the comp to recognize them. I also switched between back and front ports.
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Sep 8, 2013
I have a wireless keyboard and mouse (combo) plugged into my netbook (acer aspire one 522) and can't get the netbook to wake from sleep mode with either of them when the lid is closed (i always keep it closed other than this for this workaround).
I had set the power options to 'do nothing' when the lid is closed (only for when it's plugged in), and when i try to wake from sleep, the power and WLAN lights on the netbook flash whenever i move the mouse or press keys but nothing else. i have to open the lid, then press a key to wake from sleep, then i close the lid again. i checked Power Management settings for both keyboard and mouse and they both have the check box ticked for 'Allow this device to wake the computer'.
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Jun 22, 2014
Ok I finished up my PC Build
i74930 K
Asus Rampage IV Black Ed mobo
16Gb DDR 3 ram
Samsung 840 EVO ssd
2 TB WD HDD
My mouse or Keyboard or both suddenly without warning will stop functioning. Sometimes one or the other sometimes both. I tried running a game for a small bench test and it dropped the mouse and keyboard so I had to use the reset button to get out.
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Nov 5, 2013
On PC, has a problem with the PS2 keyboard and mouse staying on after the PC is turned off...the lights are still on.
The only thing different when I had it was the keyboard and muse and the OS....I use a logitech G510 and a Razer DeathAdder, both USB and the OS was 7 Ultimate 64 bit. My sons system is running 7 Pro 64 bit and using an old OEM HP keyboard/mouse.
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Jul 25, 2013
I use a Gateway NE56R49u Windows 8 laptop, which I sometimes use to connect to a Dell computer monitor via VGA and an external keyboard and mouse using USB. I want to be able to use the monitor with the ext. mouse and keyboard while the lid of the laptop is closed, however, everytime I close the lid the system goes to sleep and won't turn back on even if I move the mouse or press a key on the keyboard. I've tried going to Device Manager and enabling the mouse and keyboard to wake my Windows 8 laptop but that seems to have no effect on what happens when I try to wake my laptop when the lid is closed. I am able to do this on a Windows 7 laptop (HP Pavilion g6), but how can I configure my windows 8 laptop so I can do the same on my Windows 8 laptop?
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Nov 28, 2012
I updated win8 pro for synaptic, windows instruct me remove previous driver to install the updated driver, after so and after restart I could not use now my KB and pointing device, I can't login to win to reinstall drivers...
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Sep 25, 2013
Is there any program that lets me use a custom keyboard key to left mouse click?
I tried a Autohotkey script, but many programs don't accept it, so it's very limited...
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Nov 15, 2013
I uninstalled Intel Smart Connect Technology after experiencing a BSOD that seemed to be caused by a related driver. When the uninstallation tool asked if I wanted to restart now/later, I chose to restart now, which was followed by another BSOD.
Now I can boot into Windows just fine but neither my mouse or my keyboard are working. They work in the BIOS but as soon as Windows is loaded, they stop functioning. I've tried resetting my CMOS but this did not solve the problem. I've also checked that they are enabled in the BIOS.
I would try a system restore but Windows 8 doesn't seem to allow me to boot into repair mode without actually going into Windows first, but I can't do it from Windows because of my malfunctioning peripherals.
I can't use the Windows 8 installation disc to repair because as soon as the message that says "Press any key to continue" comes up, my keyboard stops working. However, it seems I can force the PC to boot from the CD which after a bit of a wait gets me to the Windows installation screen, with my only option being to completely reinstall Windows.
I am able to enter Windows Repair Mode with the Installation disc, but there is no option for Safe Mode and when I attempt to System Restore, I get this error message: "To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then select System Restore."
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May 16, 2014
I have a new Dell Inspiron 2350 windows 8.1 for the last week or so the usb wireless keyboard and mouse do not work when the system is booted or after coming out of deep sleep mode. I have to unplug the usb dongle and plug it in again for them to work.
I have already checked the powering saving settings for these devices, and it is disabled. There is no setting in the bios that I can see which would cause this. I have re-installed the drivers. I have tried different USB port. Dell have even replaced the keyboard and mouse and batteries, same problem.
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Aug 10, 2014
Laptop Keyboard and Mouse is not working properly now. Last time this occurred which was about 3 months ago, I reset-ed Windows 8 and it was all working again. When this occurs, in both incidents, I can't go to bios, can't enter password to login, can't open on-screen keyboard(except sometimes), and even if I get open, using it is same as using the keyboard.
Mouse errors: LMB changes to Select all thing so I can't click anything. This issue is same at least most of the time.
Keyboard errors: This varies a lot from time to time.
I reset-ed OS this time too and the problem still exists unlike before.
Ex: I'm not sure this key is this or not, but it was I think Z is ctrl, x is alt, a don't work, ctrl, alt, shift don't work. Then, keyboard itself keep on pressing space or opening windows support.
And then I updated my BIOS and now the problem was a little bit solved or I think it would be best to say the problem changed bit.
Now z,x,a, spacebar, ctrl, alt, shift, everything working,except ! and maybe a few other keys, but now It keeps pressing caps lock, shift and opening up windows support.
Then I restarted, and now I pressed F2(BIOS) and it let me in. I tried changing the boot priorty order but those keys F5/F6 aren't working, so I restarted, now again I can't press F2.
And sometimes laptop beeps for some reason on booting up.
There are no keyboard drivers except the default one and sticky and filter are all off.
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Jun 19, 2014
The task manager was showing processing was a little high so I ended tasks I thought shouldn't be running like the store and then I ended what i thought was internet explorer, but it was windows explorer and it black screened and when I restarted it the mouse stopped working and I kept trying to do stuff i thought would work and restarting and then the keyboard also stopped working.
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Oct 27, 2012
I upgraded my H T PC to Windows 8 earlier today. Everything was working fine, no issues with the install right up until I added the Media Center feature. After that installed and rebooted, I have no mouse or keyboard. No mouse cursor, nothing. I've tried different keyboards, different USB ports, everything.
Since, in Microsoft's infinite wisdom they removed the F 8 functionality I can't even get into safe mode to do a system restore. Their solution is "boot into windows and use recovery options to restart into safe mode" - great, so what do I do if Windows has disabled the mouse & keyboard?
I can force it into the basic recovery mode by just resetting it a couple times but it won't let me do a system restore from in there, it is telling me the drive is locked.
What do I do? How else can I get into system restore?
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Oct 15, 2013
I have recently upgraded to windows 8. I was previously using a logitech mk320 mouse/keyboard and experiencing the same issues. So I purchased the new K330 setup that is windows 8 compatible, but again same issues. A little less frequently, but same issues.
Basically the keyboard will randomly have a 3 to 15 second delay when typing. To make it worse when it does finally pick up it leaves out letters making it very hard to type anything. Secondly the mouse will also randomly be very choppy. Not completely unresponsive, but skip over large sections of the screen. It's almost like the batteries are dying, but I have replace them 2 times now with fresh ones.
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Jan 24, 2014
I have a problem with keyboard and mouse. Every day when i playing some games my keyboard randomly stop working (backlight on keyboard still light but LED on num lock is off and buttons don't work) after few seconds my mouse also stop working. Plugin to another USB doesn't work. Only when i disconnect keyboard and connect mouse to other USB mouse work. After restarting system all works fine. Im sure keyboard and mouse is good (testing it on laptop when this happens and its work normal). I have updated drivers and BIOS.
PC spec.:
Windows 8.1
AMD Phenom II x4 940
Gigabyte ga MA790x UD4P
GTX 660
2xHDD+1SSD
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Jul 18, 2014
No keyboard or mouse by attempting to add safe mode with networking. What is UEFI? Where do I find this USB viewable option as I am connected by USB?
I went to set up (F2 at boot) > and then searched around for anything that relates to USB and found that USB is enabled and on high speed. Hope that is not it and I am missing something, because I still have no mouse or keyboard.
Keyboard and mouse are the ones that came with the Dell XPS 7100 system. I'll try different USB ports and report back...didn't make a difference.
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Mar 5, 2013
I've started getting the message Microsoft Mouse & Keyboard Center has Stopped Working (see error report below) when Windows 8 starts. I've tried uninstalling and re-installing the latest version of the Mouse & Keyboard Center but still have the same problem.
Problem signature:
Problem Event Name:APPCRASH
Application Name:itype.exe
Application Version:2.0.162.0
Application Timestamp:50934cc8
Fault Module Name:KERNELBASE.dll
[Code] .....
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Oct 15, 2013
I currently use Windows 8 on my desktop PC and I'm considering buying a Windows 8 tablet (x86). Currently I prefer the Asus T100.
However, I am a big fan of Google Chrome. So a requirement for me is, that Chrome runs quite well with touch.
Some month ago I tested some Windows 8 tablet and Chrome did not perform well for me because it lacked touchscreen support (pinch-to-zoom).
A few weeks ago I read this: Google adds touch-friendly Chrome features in latest test version | The Verge
Since I currenty have no touchscreen Win 8 device and no way testing one, I want to know how well this Chrome works with touchscreens.
Nobody on the web has uploaded any video about this and information is really rare.
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Jun 18, 2013
I have a new Dell Inspiron one 23 touchscreen with windows 8. Sometimes when it goes into sleep mode I can not wake it and have to do a hard reboot.
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Mar 19, 2013
I have an older HP TouchSmart All-In-One touchscreen desktop computer. Decided to put Windows 8 on it this week because it's supposed to be cool with touch screens.
Question: Why can't I use the hot corners with my finger? Is there a way to make this touchscreen desktop to work like a Win 8 Tablet? I want to use this computer 100% mouse and keyboard free. Basically, I want it to work like a tablet. For example, it's annoying to have to grab the mouse just to open the start menu... Defeats the purpose of Win 8. I'm seriously about to go back to Win 7.
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Jan 11, 2013
current versions of Jump Desktop for iOS and xtralogic remote desktop for android is that they allow you to switch the touchscreen to touchpad mode, and then control the pointer with the screen like a touchpad instead of having to hit something with your fingertip. This great for when you need a precise pointer, or for controlling the cursor from a corner without having to release your grip on the device, but in addition to that, on Windows 8 I could also see potentially using this to control a second monitor (like a TV) with your touch monitor (say the newly announced wireless lenovo monitor connected to a windows 8 HTPC).
I don't have windows 8 yet, but I was wondering if there was any such utility for windows 8 currently or in development. If the thin and light wifi monitor idea takes off, it would be great for an HTPC - you could play video on the TV while browsing or such on the tablet, yet you would only have to have and use one computer.
For photographers and artists you could use the USB3 version of the display or small touch capable cintiq on your desk in front of you, pushing your keyboard and mouse out of the way, but with a quick mode switch you could still control your main monitor without shuffling things around (something I've found frustrating when switching between a traditional wacom tablet and keyboard - something is always out of easy reach). Of course that also assumes you could still bring up the on screen keyboard on the touch display.
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Jan 9, 2013
I want got a Asus ux31 touch in black, and simply love it. There is one thing though, I am to be able to disable the touchscreen because I have heard that there is a very large increase in battery life when you do that. I am just wondering because I went to control panel-hardware and printing devices-pen and touch but there is not option to disable the touchscreen. Is there any program that will do this for you because I heard you can increase the battery life by one hour by doing this.
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Aug 2, 2013
After the Tab first connected to the internet, it has downloaded some updates that it installed at last shut down process. Next time i started the device, the touchscreen hasn't worked. I tried to reboot is, but the problem is still here..
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