Turned On Laptop - Cannot See Apps Screen Or Desktop

May 19, 2013

Today when I turned on my laptop the screen was black, not showing a thing. With no options to solve this I rebooted the laptop by pressing the power button for a few seconds.

When I restarted the laptop it started and shown the username/password screen. I input my password and then a pop up window appeared with an error related to explorer.exe

I cannot see the apps screen or the desktop. The desktop is just a black screen with a grey bar. I can access windows explorer by clicking "windows key + E" but I cannot do anything else.

Now every time I start my laptop, the error does not come up, I input my password and I don't see apps screen or desktop.

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Screen Fades In Steps Between Apps / Desktop / Start Screen

Dec 14, 2013

I've tried just about everything, but can't seem to find a setting to stop this action. The screen on my laptop (Sony Flip 15A, intel4400/geforce735) seems to increase and decrease in brightness between screens. It's rather annoying not just because of the change, but also because it takes several seconds to occur and it occurs in discrete steps. I'm running the latest drivers from both intel and nvidia. I've tried turning off adaptive brightness and disabling the sensor service, and all effects (fade in, UAC, etc) have been turned off. A video of the condition is shown below:

(Vimeo was taking forever to process)

It even happen when no programs are opening/closing - for example, if I view a dark background web page and then a lighter background, the brightness shifts. I can't imagine how awful this will be in photoshop.

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Nov 9, 2013

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I found a .bat file that deletes the Icon Cache and rebuilds it. That solves my immediate issue...but...still curious on who or what caused specific Icons to go to default or whatever.

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As my laptop was restarting I turn it off before it was finished restarting, now when I start it i won't stop going into recovery mode and restarting again without letting me do anything, I've tried going into safe mode by clicking f8 + shift and just f8, I also tried going into the boot by nothing works, it worked fine all the time never gave me any problem, I tried also to start it over with the windows 8 installation disk but it won't do nothing just keeps restarting , then it say it encountered a problem and is just getting some information an Ethan restarts again, I don't know what to do?

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Jul 30, 2014

When an item is pinned to Start, it is pinned to two locations: 1) Start screen, and 2) Desktop category in the Apps screen. This is redundant, as no one is going to go through two screens to access something that was available in the first.

Is there any way to remove the "Desktop" category from the Apps screen?

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Jan 25, 2014

When I turned on my Lenovo y410p today I got a blue screen saying:

Recovery

Your PC needs to be repaired

The Booth Configuration Data file is missing some required information.

File: BCD
Error code: 0x000000d

You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.

The only option I have is: Press Esc for UEFI Firmware Settings

I have 64bit Windows 8. I have a Fat32 external hard drive I might be able to use to recover it - but what should I download? Also, can I try to do something in the UEFI settings to fix it?

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Jun 15, 2014

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Apr 17, 2013

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Nov 10, 2013

Under 8.0 Pro, as I added traditional desktop applications (i.e., Office 2013), the install would create both shortcuts in the traditional program menu as well as Tiles on the Metro start screen. After upgrading (in-place) to 8.1 Pro, all of the traditional applications and their shortcuts in the traditional program menu were still there, but the Tiles on the Metro start screen were gone.

How can I recreate Metro Tiles for my traditional desktop applications?

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Nov 18, 2013

I would like to run all my programs directly from the start screen, not switching to desktop view. My friend has Windows 8 and he is running everything directly from start screen mode. I have Win 8.1 and I don't want to go to the desktop mode since then programs run under desktop and loose the functions available in start screen mode.

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Jun 27, 2013

i installed windows 8 on my new pc who includes Shappire 7870 xt boost and monitor Samsung T220. whether i turned off the monitor manually or it turns off automatic by power saver, sometimes the monitor shows only black screen. The monitor does turns on, it's light turn on, but all i get is black screen.

i also have I5 4570 and Gigabyte GA-B85M-D3H.after i installed windows, i installed the motherboard drivers, includes Intel HD Graphics 4600. Could it conflicts with the ATI's driver?

also, when i connect the monitor to the motherboard it works fine (so far at least). but games doesn't run smoothly.

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Sep 22, 2013

My system os is windows 8.1. I connect to this system remotely regularly. When it is off, I turn it on remotely with WOL and it autologins into windows.

This computer is connected to a LG LED TV through HDMI port.

My issue is, whenever the TV is off, and I turn on the computer (remotely or locally), system boots up fine but the start up apps (those that I have put in Windows startup folder) won't start. As soon as I turn on the TV, windows will start running those start up apps. Needless to say that if the TV is on and I boot into wondows, start up apps start normally with no problem.

Whatever I tried has failed on me. I even tried to turn off windows 8 Fast Startup in power options but it didn't work. I originally had this issue in windows 8. So I installed windows 8.1 hoping that this issue would be gone but it has not. I tried windows server 2012. In server 2012, this issue does not exist and I have no problem with startup apps.

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Jan 9, 2014

I have a Sony Vaio Pro 13 laptop, running Windows 8.1. If I have a couple of Excel spreadsheets open, close the laptop lid, leave it a minute or so, then re-open the lid, the screen momentarily goes dark, then comes to life again. All open apps are OK with the exception of the Excel sheets. In these, all the cells (& ribbon) are unviewable. The whole worksheet area on the screen is not the normal cells but a screen full of whatever colour I set for the default ribbon colour (some kind of beigy grey...). You can't click on any of the cells, can't see what's in them etc... you CAN close the sheet using the window close x at top right (even though you can't actually see the x) but that's all.

I have set up Windows so that NO ACTION is taken on closing the lid. It seems to be the same problem as described at hibernate - Excel windows invisible when laptop comes back from sleep - Super User but no working solution is available. (The one on this link refers to clicking 'restore' but that doesn't work) Running Excel 2013 (part of Office 2013).

I'm stuck as to what may be causing this... but I guess it should be an Excel problem since other apps (e.g. Word) don't exhibit this problem, but that may be a function of what's open at the time the lid is closed / re-opened?

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Feb 9, 2014

I'm a Windows 8. I'm trying to RDP from my new Windows 8 laptop to an XP desktop, both of which are on my home network. When I try, I get the below error...

Remote Desktop can't connect to the remote computer for one of these reasons:

1) Remote access to the server is not enabled
2) The remote computer is turned off
3) The remote computer is not available on the network

As best as I can tell, none of the conditions above is true. Here is what I have looked at so far...

- On the XP machine, in System settings / Remote, "Allow users to connect to this system" is Checked. I have successfully RDP'd to this machine in the past, but this is the first time I've tried from the Windows 8 machine.

- From the Windows 8 machine, I can ping the XP machine, and I can access a shared drive on the XP machine. In fact, I've been moving files between the XP machine and the Windows 8 machine, in both directions, all day.

- Just to eliminate another potential issue, I have set the username and password on the Windows 8 machine to match that on the XP machine.

Incidentally, XP machine is running XP Pro, 2002, SP3.

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Nov 7, 2012

I get a blue screen error of "driverirql_not_less_equal" when my laptop monitor dims.

Specs:

OS: Windows 8 Professional (64 bit)
Intel i7 2640M
8 Gb Ram
1T HD

The attached screen capture is the location of my error.

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Jun 16, 2014

I initially created the thread below but I have since discovered the problem relates to many apps and not just the People app.

People App Opens then Crashes to Desktop

I have a new Dell laptop running Windows 8.1 Core Edition. After only a week I found most of the apps would crash to the Desktop on opening. I thought I had solved the problem by creating a new user account and reinstalling the apps but that only worked for a week before the same problem reappeared.

This is what I have discovered to date:

Initially most apps crashed on openingReinstalling the apps made many of them work but there are still some issues e.g. selecting Maps within Bing weather causes the app to crashThe apps work fine in a new user account or in other local accounts I have not used much to dateNone of the steps recommended in Apps and Tiles Not Working or Responding: Fix in Windows 8 solves the problemI've spent an hour with Microsoft Support who have found no obvious problem and have escalated the problem to the next tier

The problem appears to be due to access rights and priveliges in user accounts since the apps work in other accounts or if I create a new account.

Where the apps are located for each user account and whether there is way of checking that they are set up to have the correct access rights and privileges.

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Oct 20, 2013

I open up my Live tiles screen on my 2nd monitor. When I open an app, say facebook. All is fine. When I drag from top of screen to bottom with my mouse to close the app, it goes to desktop. Is there a way for me to go back to the Live tiles screen?

Also, is it possible to have the live tiles screen visible all times on my 2nd monitor. I use Stardocks Start8.

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Jan 25, 2014

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Jun 26, 2013

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Sep 2, 2013

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I have a strange problem: connecting a Canon Powershot G10 digital camera via USB 2.0 to my Win 8.1 laptop presents no problem (info pops up).

But: Using the same cable connected to my desktop PC, there is no reaction whatsoever. No device manager listing, no error message. The USB ports are all working perfectly with other devices (sticks, external hard drive, wireless mouse & keyboard). Moreover, until some weeks ago, the Canon camera was recognized normally.

Short of re-installing the whole USB controller

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The desktop I want to upgrade with the SSD drives is an HP DX6120 Pentium 4 HTT 3.2GHz unit that I've picked up very cheap.

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i tried to open advance setting by pressing "F8" then advance settings option appears. and i tried to a troubleshoot then chose>>

REFRESH YOU PC --- "theres a problem refreshing your pc"
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Right now i want to reformat my ASUS laptop with pre installed windows 8 but i dont know what to..

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Aug 13, 2014

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I posted my question here Windows 8.1 Aug Update Released (KB2975719)

But was told I should rather post it in this section for more responses, so here goes ...

I have 1 x Laptop, plus 1 x Desktop that I need to update with the latest MS update releases.

That means I will need to download & update on each machine. Both are Windows 8.1 64-bit units, and they have both had all previous updates installed.

Given that my Internet connection is very slow, and "out of bundle" data usage is VERY expensive here in South Africa, is there a way I can download the update once, save it to a USB drive, and use that to update both machines?

Once the update file is on the USB drive, how to install the update file on each machine? e.g. can I just copy the file to each machine, and then run/execute the files?

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