Setup Installation :: Win 8.1 Refresh / Remove Isn't Working
Aug 14, 2014
My PC started off on Win 8 and I upgraded to Win 8.1 .
I want to do a completely fresh installation. I do not mind going back to Win 8 and redownloading Win 8.1 afterwards.
My problem is that when I go to PC Settings > "Remove everything and reinstall Windows", I get the error: "Insert media. Some files are missing. Your Windows installation or recovery media will provide these files."
I have a partition on my computer "HP_RECOVERY (F:)". It states 1.24 GB free of 10.6 GB. When I open it, it contains a folder called "Recovery" and "HP_WSD.dat" -- the .dat file is 1 KB. When I open the folder, it says that it is empty (hidden folders and files are set to be shown). If I look at the folder properties, it states that it contains 1 file, 2 folders. The size is 69 bytes.
I have not touched this recovery partition ever since I got this PC. I have, however, run a partition software before because I split my (C:) into (C: and D:). I do not know if this may have somehow corrupted my recovery partition.
What is the best way for me to quickly and cleanly format my PC without losing my registration key? I do not have a copy of Win 8 or Win 8.1 on a CD or USB.
I opened up cmd as admin and typed in "reagentc /info" and it output this:
Code: C:WINDOWSsystem32>reagentc /info Windows Recovery Environment (Windows RE) and system reset configurationInformation: Windows RE status: Enabled Windows RE location: ?GLOBALROOTdeviceharddisk0partition3RecoveryWindowsRE Boot Configuration Data (BCD) identifier: 8fc8db37-7d80-11e3-91ec-faa553f3f5b4 Recovery image location: Recovery image index: 0 Custom image location: Custom image index: 0REAGENTC.EXE: Operation Successful.
New Windows 8 Pro with WMC install to a new Intel SSD on an old Dell Inspiron 530. I got everything activated and working fine, and then I swapped the SSD for the old HDD to finish getting all my data. But when I swapped the SSD back in, I can no longer get Windows 8 to boot--it goes into automatic repair, but none of the options are available to me. Refresh won't work, reset won't work, I can't even get system restore to work (it shows me two restore points available, but it won't let me select them.)
This was a clean install, so it has the 350MB recovery partition. I believe the RAID is set properly (I have no straight up AHCI option in BIOS, but I installed Windows 8 under RAID [it shows "AHCI Bios enabled!" during POST], and remembered to change to IDE mode to boot the HDD, and back to RAID before trying to boot the SSD).
I've always been able to troubleshoot these sorts of problems under XP or 7, but I'm just not familiar with these Windows 8 processes (or SSDs/AHCI/RAID stuff) yet. I've got all the linux tools, Hirens, etc. available, and can verify that the files on the SSD appear to be fine. I could reinstall if necessary, but really don't want to have to deal with the upgrade and re-activating--and even if I do have to reinstall.
Have decided to take the plunge to reset my computer (because Windows Store would not open). Booted from the installation disk but cannot Reset or Refresh, I get "The drive where Windows is installed is locked. Unlock the drive and try again."
My PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows. When i try to refresh or reset alway get msg " there is a problem resetting your pc, no changes are made" My PC is preinstalled so no I don't have recovery CD/DVD Here pics
I recently did an update of my machine from Windows 8 to Windows 8.1. The update process did not show any errors or warnings and by the time it finished I was under the impression that everything went smooth.
After the update I was testing the environment and discovered that one of my desktop applications stopped working, I went to the developer's website and indeed I found there is a known issue with their software on 8.1 and to solve it, I had to completely uninstall the software and then install it once more. So I went to Programs and Features in order to do so and to my surprise the Uninstall button was missing from the interface. Right-clicking an item and selecting uninstall from the menu gives a warning message suggesting that the application might have already been uninstalled and asks if I wanted to remove the application from the Programs list. However, clicking OK or Cancel just closes the message box and nothing happens.
So I went and tried to Refresh My PC; Once I clicked Refresh My PC the verification process started and indeed it told my that some system files are missing and that it should take care of it provided I insert my Windows disc. Now since its an OTA update from Win 8 to 8.1 I thought that MS knows that some people will not have a physical copy of 8.1 and so I inserted my Windows 8 Pro System Builder disc hoping it would work, but sadly as you might have guessed, it did not. It told me that I needed the 8.1 recovery disc.
Now I have been looking everywhere for a recovery image to download and use to fix my problem, everywhere I go it suggests that I make my own copy. But how am I supposed to do that if my Windows is faulty and has missing files. I really don't wanna go back to Windows 8 and re-upgrade to 8.1. I have a monitored internet bandwidth and I cannot go and download the 3 GB 8.1 update once more.
How can I repair my 8.1 machine?
I came across this article describing how to get an ISO image for 8.1 with a Windows 8 product Key. However, entering my Windows 8 Pro System Builder (OEM) key in the box fails and tells me that the key I entered is not for this product.
You have Windows 8 or Windows 8 Pro installed on your PC. Your PC fails to boot into Windows and launches Automatic Repair to attempt to repair Windows.
Automatic Repair is unable to repair your PC and you select "Advanced options". After selecting "Troubleshoot", you choose to either "Refresh your PC" or "Reset your PC".
In this scenario, recovery may fail and you are returned back to the main WinRE screen. This issue may occur if the System or Software registry hives have become damaged or corrupted.
To attempt to resolve this issue, follow the steps below. Following these steps should only be used if you are attempting to use the "Refresh your PC" or "Reset your PC" options in Windows RE because your system is in a non-bootable state.
-After Automatic Repair fails to repair your PC, select "Advanced options" and then "Troubleshoot". -Select "Advanced options" and then select "Command Prompt". -If prompted, enter in the password for the user name. -At the Command Prompt, go to the windowssystem32config folder by typing the following command: cd %windir%system32config. -Rename the System and Software registry hives to System.001 and Software.001 by using the following commands: ren system system.001 ren software software.001
I did all that but when I tried to rename the Software.001 file the system responds: "The process cannot access the file because it is being used by another process" ...
I tried to create a Ubuntu start up usb key so that i could maybe get in and rename the file but that presented more problems.
I have a new Sony vaio duo 11 running (or not) Windows 8 64 bit. I was away when it arrived. Number one son decided to set it up for me so that it would be working on my return. I now need to refresh or recover but am being told that some Windows files are missing. I have no media disk or backup. So how do I go about getting the missing files?
Every web site tells me to stick the Windows 8 media in. This doesn't seem to be a rare problem so why don't Microsoft make them available online? Alternatively, if I was to buy a Windows 8 64bit pro upgrade and install over, would this provide me with the missing files?
I bought a new laptop which came with Windows 8 pre-installed. The standard version - not the PRO and therefore not downgradable :-( I bought a Windows 7 CD and tried to install it, but the installation failed. Frozen screen - don't ask me the details: I am useless. Now when I power up the laptop, just after the boot begins, I get a screen asking me to chose between "Setup" and Windows 8, with "Setup" being highlighted and which launches automatically if I don't manually change to Windows 8, which systematically leads to the frozen screen and I have to power off manually. If I choose Windows 8, then it finishes the boot and launches normally. Since, I have discovered Start8 and it works for me, so I am happy to keep Windows 8, but I'd like to get rid of the partial Windows 7 installation and the boot problem it causes.
I installed Ubuntu 14.04 a few weeks ago and I was happy about it, but I need to sell this PC and I need to install Windows in it. The problem here is that I erased the recovery partition by accident and I can't install Windows with a CD because my computer doesn't have a disk case, the model of my PC is Lenovo Yoga 11s.
I tried to make a booteable Windows 7 USB with Unetbootin, but the BIOS doesn't let me boot from the USB slot. My BIOS configuration was in Legacy Support and my USB was the priority to boot. My USB was formatted in NTFS. When I open the boot menu it take me to the Grub of Ubuntu.
I don't know what else to do... I just need to install Windows, it doesn't matter if is 7 or 8.
I had ubuntu within my windows 7 earlier. Later when i installed windows 8, i formatted the partition ( E: ) in which ubuntu was installed, since the wubi uninstaller was not working. Still when i start my system, it shows ubuntu listed in the boot list. I tried to load it once. It gave an error. There is no error when i select the default windows 8.
Now i checked the boot option in the msconfig as per the thread, but only windows 8 is listed there, no ubuntu. But still it is listed in the boot menu. I tried the disk manager, the only partition without NTFS file system is the one with status "healthy (OEM partition)". I dont know whether its a ubuntu partition. And there is no option to delete it also. No other ubuntu partition. I want to remove the ubuntu boot option from my os list. How to do it?
I had a computer with windows 7 home premium x64. A while ago I decided that I wanted to up grade to windows 8 and so I partitioned my os drive and installed (OEM) windows 8 Pro on the new partition. During the set up I was able to set up a duel boot system with windows 8 and windows 7. When I look at the drive structure I noticed that there isn't a system recovery partition for windows 7 or windows 8.
I would like to generate a system recovery partition for windows 8 and remove windows 7 but I am not sure how to go about doing this.
not sure if this has been posted but download this update from the Ms site if your watermark with this message doesn't disappear after you've activated your Windows 8.1 installation.
Download Update for Windows 8.1 for x64-based Systems (KB2902864) from Official Microsoft Download Center
I got the message after updating an HP sleekbook 4 laptop to Windows 8.1 enterprise (TechNet version from ISO) from the Windows 8 pro that was pre-installed with the laptop (plus all the other zillion bits of bloat /ad / crapware).-- I disabled protected boot -- more trouble than it's worth - especially if you are testing OS'es -- but KEPT the UEFI .
I'm currently running 8.1 and wish to effect a Refresh Recovery but when I enter disc when requested it states 'Not Valid'.
I purchased PC with Win 7Pro but in the time frame that allowed free upgrade to Win 8 Pro. I upgraded by downloading and installing - however I also purchased the Official upgrade discs 32/64 bit from Microsoft and received them some weeks after upgrade took place. I have since auto upgraded via App Store to 8.1 and I now wish to use Refresh Recovery but no matter which disc I insert Win7/8 it states invalid.
Just recently I was using my computer when an error appeared saying I had a drive error that needed to be fixed. I clicked the error in the system tray and then the computer restarted in order to fix the drive error. Well, I went into an "automatic repair" but then it froze on the "select your keyboard layout" screen. I then tried the "refresh your PC" option, but it wouldn't work saying that the hard drive was locked. I then tried to restore the PC to a restore point but it wouldn't let me do that either. As a last ditch resort I tried to use the "reset your PC" option which I gather is just a guided reformatting of the hard drive but it wouldn't let me do that either, saying that the required partition wasn't there. I took it into a PC repair place and they said the hard drive needs to be wiped, that the registry is corrupted or something along those lines. When booting from the windows 8 CD I tried to go into the installation menu and it won't even accept the product key on my package.
All I can really access is the command prompt. I guess I just need to reformat the hard drive and perform a clean install of windows. How to do this reformatting? I've never done it before and don't want to screw it up. I'm not worried about saving data on the computer, nothing really important on the drive that isn't already backed up on my laptop.
A month back I accidentally deleted the wow6432 node from my registry under system_user. I believe this is the root of all my problems. Once I did that, my toshiba c885 D 64 bit would not boot. I forced the computer to shut down and pressed f12 to get to the system recovery options. I then restored to a point before my blunder. Well, my laptop worked for a while and then magically the screen goes black and will not reboot. I did sestem restore a few more times since I could get a little bit of work done in between restoring and the screen turning black again. After I was fed up with having to run system restore every other day, I decided to run system refresh to keep my files but reset everything else. After restoring I am getting the same problem and find myself again running system restore every other day just to keep working.
My questions are if I completely reinstall windows 8 and start from scratch, will this definitely solve the problem? I thought system refresh would have worked, so I'm not sure. Also, are there any other available options for me to fix my computer without starting from scratch?
I'm a heavy OSX user so I don't know a whole lot about this, but my son uses Windows because he likes to play games. I'm trying to upgrade his boot drive from a 1TB HDD to a 512GB SSD.
Last night I used Norton Ghost to try to make this happen, but after it completed, the SSD is not booting. I swapped it back to the regular HDD and it's fine. So, I suspect I did something wrong since I don't know too much about this.
The top photo shows the settings that I chose in Ghost. I can give an explanation to why I picked those if any one needs to know why.
The bottom photo shows the results of the clone. The top drive is the original 1TB source, the bottom one is the SSD. I had expected Ghost to pull the smallest EFI system partition, but it didn't. The SSD does have enough space for the data.
The recovery partitions on the original drive... I do NOT want those on the SSD. I have a flash drive that I will use to make recovery media. I don't want to waste space on the drive for recovery.
The source and destination drives were connected to a second PC and were NOT the boot drives.
When I installed my copy of windows 8 using a dvd, It installed a recovery partition during the installation. This partition allowed me to do things such as create a recovery drive, and use startup repair, all without needing to insert an installation disk. For some reason, this recovery partition is no longer working. I can't create a recovery drive without being told to insert installation media, and there are no troubleshooting settings when I launch "advanced startup". I noticed this after I deleted all of the bcd bootloader entries in easybcd, and tried to create a recovery drive. I don't know if deleting those entries could have affected windows but I think it might have something to do with it.
The recovery partition is still there, and the files in it are still there.
I am trying to set up my windows 7 laptop so that it duel boots between 7 and 8 which sounds great. My existing W7 partition has been shrunk and a new partition has been created ready for the install however when trying to install using the disk, I keep being told that windows cant be installed onto the partition due to the disk being a MBR format (think that what the three letters are) .
Is there a way round this without having to remove the current install and remove all of my content.
First, some context: I have a Dell Inspiron 15R SE that came with Windows 8.
I've managed to get a working dual-boot system with Ubuntu 12.10. I can't remember exactly how I done that, but I remember that I had to disable secure boot. I think that the boot configuration those days was:
Secure boot: DisabledLoad legacy option rom: EnabledBoot list option: Legacy
This "configuration" worked perfectly for 6-7 months.
Then, one day (last week, can't remember the exact day), when I was using Windows 8 the computer crashed. I hard-rebooted and got this screen:
After executed boot-repair from a Ubuntu LiveCD dozens of times I've decided to eliminate Ubuntu temporarily and focus to get a system with Windows 8 working nice.
Then I used my recovery DVDs to recover the system. Yup, Windows has booted. But when I restarted first time I got the same error. Then I, digging a solution, pressed F12 after a reboot and got here:
The highlighted option allows me to boot into Windows 8. So I went to boot options (F2) and changed the following configuration:
Load legacy option rom: DisabledBoot list option: UEFI
Now I can boot directly to Windows without need to press F12.
But my objective isn't complete. I want to erase all Ubuntu entries from the seconds image and restore the legacy boot from the first imagem (because they worked before).
I did two things:
I erased all partitions related to Ubuntu (root partition and home partition).I created a Windows recovery disk (not a system recovery disk).
I used the recovery disk to run the automatic recovery procedure (I forgot the exactly name). I've runned it at least 10 times with no success. Then I went to command prompt to try the famous triad: bootrec /fixmbr, bootrec /fixboot and bootrec /rebuildbcd. Still, no solution.
Trying Windows 8 at work and bought new Samsung 700t tablet. Windows 8 works fine with local user (linked to live id) and all our software including Symantec Endpoint 12.1.2. As soon as I join to domain (server 2008) and reboot the live tiles no longer function. Have total reset several times and tried refresh and restore points. My guess is that has to be default behavior of Win 8 GPO compared to 2008 domain GPO. We are very plain on our policies and so far have not found anything on local computer or GPO that can correct issues.
Over the last few days I built a new PC with ASUS A87 Pro MB, no PCIe cards, and Samsung ssd 840 Pro boot drive. Lots of changes on a daily basis. For a while, the FAST STARTUP hybrid boot was working. Then it stopped, and I'm trying to debug it.
When PAST STARTUP is enabled in power options, I get a repeatable Critical Error - Windows did not shut down properly, and the startup time is as long as it would be without FAST STARTUP enabled. There are no BSODS, and no apparent harm from the Critical Shutdown error.
For some reason Windows 8 Pro keeps corrupting after installing updates i have used the DVD to refresh in the past but i can't boot into Windows so i can refresh without media ie copying install.wim to C drive
I'm dual booting Windows 8 Pro With Windows 7 VHD.
I was installing Windows 8 at my desktop pc.Suddenly power cut occured and it caused the compute to shut down.Then when I restarted my pc again a messege appeared saying that the installation has been corrupted and it can't be continued and it doesn't log on.After that when I tried to re-install Windows 8 the setup got stuck at the "setup is starting" window.I waited overnight for it to go and the installation to start.But it doesn't happen.I have tried to re-install several times but the same problen happens again and again.So neither I can log into my computer now nor I can re-install windows.I don't know what to do.