Hardware Drivers :: Asus CM6730 - PC Won't Boot Up In Safe Mode?
Dec 21, 2013
I have an Asus CM6730 PC, bought in October, which had Windows 8 installed on it.
Everything was fine, until I decided to install the upgrade to Windows 8.1.
After a week or so, my mouse started to freeze up randomly and the only way to log out of the PC was by holding the power button down for several seconds. The next day, I was working on the PC, took a phone call and the machine went into standby mode - but wouldn't come back on when I press a key / moved mouse.
At that point I decided to restore the machine back to factory settings. This was done successfully so I was back to Windows 8. However - my problems have got worse - and now I am at the stage where the PC wont even boot up in Safe Mode - the screen just goes black.
I have read up on a few sites and I believe it could anything from driver related - to a faulty motherboard.
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May 8, 2014
I have a CM6730 Asus PC with a P8H61-M PRO/CM6630 motherboard.
I was having problems getting good Graphics performance and the topic of Integrated vs discrete GPU came up, the options in the BIOS were set to use iGPU, since then I do not get the option on boot to enter the BIOS.
I have tried ASUS but they want me to send the unit in for repair.
My rig has Windows 8.1 fully updated.
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Dec 21, 2013
My computer is a ASUS cm6730 desktop PC, 64 bit windows 8.1. I run it to my tv like this:
pc ---HDMI---> xbox one ---HDMI---> lg audio system ---HDMI---> tv
I have my desktop tucked away so i use a wireless keyboard and mouse to control the pc. My problem is 99% of the time while the computer is not being used (fully on but no input) it will completely freeze. The other 1% of the time it will happen while im typing or doing something.
The simple fix I have found is to unplug-replug the wireless keyboard/mouse and boom, instant fix! the problem i have is that the whole point of me having my setup is so i dont have to be right next to the desktop. i thought maybe the problem was the wireless keyboard and mouse but after buying a new one today with built in windows 8 functions, the problem hasnt changed.
One weird thing i noticed is while the computer is frozen if i press ctrl-alt-dlt nothing will happen (surprise surprise its frozen) but the second i do my "quick fix" with the wireless dongle it magically turns back on and the task manager will pop up (so the computer is still getting the keyboard inputs while frozen?)
All drivers are up to date... xbox one is not frozen (i can switch between pc-apps-games no problem, pc stays frozen)... anti virus runs clean... no major system changes sense this started happening a couple days ago. (it froze on me twice writing this message)
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Jan 6, 2014
I can't boot into Windows 8.1 at all or even safe mode..I have tried startup repair etc etc ....I also tried the bcdedit trick to boot directly into Safe mode with the command prompt option no dice either..I would rather not do a refresh or reset pc..Matter of fact I have tried both options and even with a clean 8.1 disk I can't ....It gives me the error message remove cd or media and restart no matter whether i have the disk on or not. i think it might be a problem with the boot or something or its booting to the wrong device perhaps a USB ? i do have bitlocker on the drives and when i got to do a startup repair it asks for my key and i obv have it on other media which is my usb which won't read the key from it anymore..
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Sep 11, 2013
SVF1521P2EB from PC world.Trying to use a recovery program I always use for all my laptops and desktops and have created a bootable USB Stick and also a DVD bootable disk. Both disk and usb work on all other systems but this Sony Laptop.
Have USB stick in the usb2 port not the usb3 port due to compatibility issues with backup/restore on usb3. The stick is a usb2. I have gone into bios and set usb and also tried dvd as first boot device. Will not boot.
Have tried the assist button on the laptop and the restore (boot from dvd/usb media) also does not work, as stated these both work on other laptops and desktops.
I have tried to find the boot option menu or safe mode startup. I have tried this by pressing various buttons each time on boot usually F2, Del, esc, F12, F10 on other systems and also F8 which does not appear to enable the laptop to start with a manual boot.
All I seem to achieve is the Vaio screen and straight to Windows8.
I do see the sony recognise the usb as the green light is flashing, no message of boot failure.
1) What is the boot option at startup to manually select a boot device.
2) How to boot into safe mode.
3) How to possibly rid the boot up screen displaying the VAIO logo.
4) Get the Sony to recognise either the bottable dvd or usb to backup the system without using the sony or built in miscrosoft bootup.
Final result should be a full image backup of the hard drive ona an extarnal harddrive/usb stick for future restoration.
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Aug 17, 2014
Win 8.1 Pro x64. Got to the safe mode screen with the nine choices for start up method. 5 or F5 is supposed to restart with networking, but the connection isn't happening. Attempts to make it bring message that I have to start Windows normally.
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Mar 27, 2013
This seems like another thing that Microsoft has made much more difficult instead of easier to do.
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Jul 17, 2013
f5 doesn't work on restart .. .
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Aug 18, 2012
how to boot into safe mode in this final RTM or Msdn version of win 8. I know that in the release preview version of win 8 you had to manually activate safe mode through command prompt...is this still the case in this version of win 8?
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Feb 2, 2013
I cant log in, into my account, I was trying to customize my windows 8 themes, folder, appearance .etc
I watch a vid in youtube were it showed me to change a file named Shared32.dll
I am sure it was this file that cause it to kinda mess up... Icant boot safe mode because of this...
When I turn the computer on it goes to my log in and password title... but I try to log in , and it does nothing....It shows this "The User Profile Service failed the logon. User profile cannot be loaded". I tried to boot in safe mode but it doesn't show nothing ...
I cannot log in... so basically I am logged out forever...
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Jul 3, 2013
I am trying to run sfc /scannow to try and fix my boot problem but I keep getting "windows resource protection could not start the repair service"
I have found a few threads that mention this but they go off on a tangent and do not deal with what I am facing.
I have the original Windows 8 CD but it has never managed to fix a thing for me, it just says it cannot! I really cannot to a clean install as all of my work files are on there!
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Aug 21, 2014
One day, I rebooted, and then there was nothing. After Windows finished loading, there was naught but a black screen, and a cursor if I move the mouse quickly. This happens in safe mode as well, and on both my dedicated graphics card (an Asus AMD HD 6450 Silent) and my integrated graphics (Other than it is a Biostar A780L3G). When I try to refresh directly, with a fresh copy of Windows 8.1 installation media, it says it is invalid, despite it being x64, same as the installed version. When I try directly, it says the HDD is locked, and none of the guides I have followed to unlock it through the disk work. Also, I dont know if this matters or not, but when I try booting into safe mode, at first, when I move the mouse, in the corners, it says Safe Mode.
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May 12, 2014
Last night I updated windows 8.1 from windows 8. It got to the stage where it needs to restart so it done that started the configarations and once it reached 100% it restarted.
Since then what happens is when i press power on the samsung logo comes on the screen then the black screen with the windows picture then the bsod comes up for around half a second and it restarts. then it constantly does this.
The whole cycle only takes a few seconds.
Ive tried booting in safe mode but this isnt working so I downloaded kav rescue on another computer and saved it on a flash drive, But it wont boot off this either.
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Aug 29, 2012
I tried F8, and Shift+F8 and doesn't work.
Computer lock-up 2 seconds after entering to windows, so the msconfig method won't work(Not fast enough to launch it before it lock up).
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Feb 11, 2014
I've booted into safe mode in windows 8.1 by setting the safe mode option in msconfig..
However, when I booted into safemode i realized that I've forgot my password because i usually use a pincode.
How to I get it out of safe boot again? - I've tried to access command prompt, but everything needs that password.
Is there any way to force it to boot up normally again?
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Sep 15, 2014
During the boot of Windows 8.1 Update, how do I go directly to the screen of the advanced settings of the boot?
In this phase, how can I go in safe mode?
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Oct 25, 2013
Last week my laptop had trouble starting up, it had a problem with atidvag.dll if I recall. I wasn't sure what to do but I got lucky and after a few attempts in managed to boot. Now however it doesn't even get to the point where it could tell me what is wrong, no Windows logo. Just straight in black screen with a cursor in the top left. F2 will take me to BIOS (if I am quick), but no other keys work. Booted onto installation media to try startup repair, no joy, rollback also no joy, tried using command line following the instructions here to force a boot into safe mode but no joy.
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Nov 22, 2013
Windows 8 has suddenly stopped to recognise my friends keyboard. Mashing Shift-F8 seems to let the keyboard work (for several minutes). All drivers are up to date, works perfectly in Safemode and BIOS. I have reinstalled windows 8 (its only used for web browsing) and nothing has worked. It is a Toshiba Satellite.
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Jan 2, 2014
My screen seems to have a grey filter overlaying it. See attached.
When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.
I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.
I cannot afford a system restore because i shared this laptop with my gf.
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Apr 4, 2013
I had to boot into safe mode for virus removal and now all it will do is boot and start safe mode, then reboot again. It just keep doing it over and over. This is a new upgrade to a windows 7 pro OS and I am using 8 pro.
Cannot boot in normal mode. Tried to do that by going into the advanced repair and doing a normal startup, just keeps going back to safe mode and as soon as the screen starts to open it reboots.
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Feb 23, 2013
Does Windows 8 have a Safe Mode and were do I find it. the reason I ask this is because I have tried going into Safe Mode in Windows 8 by hitting the F8 key so I could run my virus scanner to see if there are any virus that it may not be finding under normal mode. But when I reboot my computer and try going into safe mode in Windows 8 nothing happens.
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Sep 19, 2012
I've discovered that Win 8 dumped the F8 key on reboot to enter safe mode, now it seems that you have to go through a convoluted process within Win 8 to set up boot into safe mode or alternatively through "msconfig".
What if you can't boot into Win 8, wasn't that one of the uses of safe mode?
Win 8 looks quite messed up to me and more complicated to use, maybe a little faster to reboot and more flashy, but apart from that not very convincing.
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Nov 19, 2013
HP DV6 6121tx
I was trying to get AMD drivers working properly so that FIFA would stop crashing. I read somewhere that installing the latest AMD Catalyst Beta with separate Intel drivers would work. I tried that, rebooted, and now I have a black screen after the Windows splash logo, with my mouse pointer visible if I move my mouse. So clearly something went wrong with the graphics driver installation.
No problem, I'll just simply boot into safe mode, uninstall the drivers, and experiment with some other drivers.But no. F8 doesn't work, I know. Shift-F8 doesn't either. So I got my installation media, surely there would be a way to boot into safe mode with it!
Here's what I get.
There's supposed to be a 'Startup Options' button here, but for SOME reason, it's not. I have no clue what to do. I cannot fathom HOW Microsoft managed to make booting into SAFE MODE such a puzzle for an end user.
Some more background: After a similar graphics driver adventure last week, I got into safe mode (phew), tried to uninstall AMD drivers. I got an error about how this the installer cannot run in safe mode (what?!). I tweak some registry key to get it working. It failed to uninstall properly. I rebooted, and then I was absolutely unable to get OUT OF safe mode. Nothing I did changed that, each and every time Windows booted to safe mode.
I can't remember the last time I had such a bad experience with a Microsoft product. backing up files in my C: drive and simply installing regular Windows 8 over this. BUT I can't access my C: drive via Ubuntu because Windows has LOCKED that partition because of it's fast-boot nonsense.
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Mar 27, 2014
I am using ASUS (S550CB) and given installed win 8 at purchase time so, no cd,key&backup provided to me. And unfortunately i also didn't make the backup. And now a BCDBoot file is missing as a result at boot time a blue screen come.
But now i pressed the F9 at boot time so, a screen open in which option's are available to open windows(I think it is a safe mode) or to troubleshoot(for image recovery back up), I select image and it is saying that there is no recovery image in this computer add a cd/dvd for backup/recovery image.
So, my question is can i open the openwindows(Safe Mode)(pressing F9) and take a back up in my USB and then again to recover image. Is that possible because my BCD/Boot/ file is missing?
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Feb 11, 2014
How I might create a bootable USB for our ASUS T100? Since it has no CD drive, it obviously came with windows installed, so I have no product key or ISO (whatever that is). I have also had much difficulty trying to get it to boot in safe mode...
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Sep 20, 2013
With Nero 2014 I was forced to install it in safe mode (I got strange error "1158" otherwise). However when the installation reached MSI files, it was unable to continue.
This REG file below enables MSI installer in Safe Mode and Safe Mode with Networking.
Reboot is required after REG is imported:
Code:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootMinimalmsiserver]
@="Service"
[HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBootNetworkmsiserver]
@="Service"
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Jan 21, 2014
I have a friend who has tasked me with removing the dreaded "Interpol" scareware virus from his Windows 8 laptop. Sadly, this means he can't boot into Windows 8, as the virus just locks him out. How can I boot into Safe Mode, so I can run the "Power Eraser" tool from Norton (handy tip!) to remove it?
If this can't be done, how can I tell the PC to boot from the DVD-Rom drive?
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Mar 17, 2013
Is the correct way to get to safe mode with networking to :
Change pc settings>general>troubleshoot>startup>restart......?
When I clicked on restart, a red warning occurred too fast for me to read it.
Maybe I made an error in the procedure as I was doing it from memory.
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Jan 18, 2013
Using Windows 8 Pro.I have tried all the various permutations to get into safe mode (ms config, start up options etc.).
This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'.
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Mar 16, 2014
I am unable to get out of safe mode in Windows 8.1. I have tried everything, but it keeps asking me for a password when I only have a PIN.
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Dec 11, 2013
Win 8 Pro..I am trying to fix an error that is causing my desktop to randomly reboot.
I wanted to run chkdsk from safe mode, however, tapping f8 doesn't work for me.
Tried to restore a backup and paragon merged all the drives into one file and says the structure is different and I may lose data.
Win 8 will not let me stop chkdsk with any key press.
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