I purchased a Inspiron 17 7737 directly from [URL] on 12/5/2013. It was delivered on 12/182013. It had Windows 8 as the operating system. I had assumed that it would have the latest version of Windows when it arrived since 8.1 had been issued in October. I opened the Store app and the upgrade to Windows 8.1 was not available to me. I understood that this was a problem for others and did not pursue it further at that time. I was out of town for 2 weeks in January and did not use the laptop during that 2 week period. When I returned, I opened the Store and found prominently placed the invitation to the free upgrade to 8.1. I was signed in using the Administrator account and when I hit the download button for 8.1. I was given the message "You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and try update again".
I verified that my account had Administrator privileges and tried again and got the same message. I created another user account and gave it administrator privileges and tried the download again signed in on that account and got the same message. I called technical support and for over 5 hours over 2 different days, the technician attempted to resolve the issue by uninstalling and reinstalling Windows updates. When that failed to resolve the problem, he "refreshed" my PC which, I understood put it back to the status it was in at time of delivery. He then had to do all the Windows updates (approximately 65) and tried to download 8.1 again.
This did not change the error message when trying to download to 8.1. At that point, I was told that they were elevating it to a technical team who would research all the logs from my machine and come up with a solution. They indicated that they would call me back when a solution is found. Although my Administrator account was not recognized when attempting to do the 8.1 download, it recognized the Administrator role when the technician needed administrative approval to do all the uninstall and reinstall activities when trying to resolve the issue.
I have a 2-month-old Dell Inspiron 15 notebook running Windows 8.0, and trying to upgrade to 8.1. I have plenty of HD space and 4GB memory. I have 2 user accounts, one with admin designation. I want to change the admin to the other, but I cannot. When I try to change the user accounts, I get a message requiring the account with admin to OK any changes.
When I enter that account's password, I get a message that the password is incorrect. I changed the password in the "reset password" site online, but that password doesn't work in the change users part of the PC. So I am stuck. Right now, I cannot affect any changes to the system, because that requires the OK of the admin user account, and that in turn requires a password, which seems not to match the password that I entered for that account.
i have recently migrated to Windows 8 from Win7 Pro and am coming to grips with the elevated security MS has dropped on us.Either by design or accident when i installed Windows 8 i made my account a standard account not an Admin account.
Following the steps outlined on this site, which has been highly useful, i have learned that the home edition of Windows 8, which i have, is rather more useless in changing many settings that were taken for granted in win7.
My issue in changing my account to an admin account is after successfully activating the admin account and signing into that, the changes i make in that account to my standard account, are not saved or reflected when i log back into my standard (or what should now be an admin) account.
My standard account remains a standard account no matter how many times i log into the admin account and change the account type.I am more than frustrated by the lack of ease Windows 8 has infused into what should be a simple process of having my account be the administrator account.
I have a dell laptop that I want to gift to a family member. When I set it up new I linked it to my hotmail account so when it boots up it shows my email address and I login. I want to keep the laptop just the way it is but remove my login and email and assign a new administrator. Once with windows 7 I messed with the admin account. What is the proper way to remove me as a user and replace the login and administrator without loosing or changing any of the files or settings on the computer?
So when I was installing Windows 8 Pro (which came as an upgrade from a previous version of Windows) I created an account. Let's call it "DC". During the upgrade Windows used up quite a lot of space for that account: about 25 GB.
Now when Windows 8 is installed I went into the Control Panel / Users and removed the "DC" account. I also made sure to check the box to remove all of its files.
But when I go the "C:UsersDC" folder on the hard drive, I see that the DC files are still there:
If I do it's properties it shows that it still takes 25 GB of space, that I want to reclaim. (I have a 256 GB SSD, so as you see I can't waste that much space!)
So I log in as a built-in administrator and try to delete those files (by deleting the "C:UsersDC" folder in Windows Explorer.) After a quick investigation it turns out that the most of the space is used up by the "Windows.old" file. But no matter what I do, it always results in this window:
I tried booting in a safe mode and it still gave me the same error. How to remove that "C:UsersDC" folder?
I have a user with a machine that was setup with Win 8.1 Home. The machine has been upgraded to 8.1 Pro and joined to a domain (WinSrv 2003). I need to get the content/configuration from their old local machine user profile to their new domain user profile.
I tried to copy the contents of their ../users/<name>/.. folder from the local user profile to the new domain user profile (after they had logged in once, and then logged off). This did not work. When I did the copy, I grabbed all files, including hidden...was that my mistake, or is the issue broader?
In the end....they want their old stuff and configuration under their new credentials/profile.
I have been using windows 8 for just about a week now. I have made a new admin local account and have deleted the old admin local account but when I go into C:/Users the deleted user account files are still there. When I go to delete these files, a message comes up telling me that I don't have the permission to delete these files. I have read online and searched alot but came across no fix. I have tried turning of windows features, then I tried deleting the files through command prompt using rd /s /q but still no luck. I tried this method using safe mode command prompt but still no luck.
Started a new account, with admin privileges. Deleted old account also with admin privileges. Selected the "KEEP FILES" option. Deleted account. A folder pops up in desktop, with the computer's name. Under that folder there was another folder with old user name, and under that folder there was yet another folder also with old user name. Completely empty.
I don't have a restore point to which to retrieve my files. The c: disk says there is 600GBs of free space, previously I had only 300. All the library from my old user account have been wiped. I also checked Recycle Bin which is empty. The current account has admin privileges and is set to show hidden files. I was told that it might be under c:Users. I checked that with CMD and two folders were titled "." and "..", they don't show under file explorer.
I am running Recuva right now, but from what I understand that won't be able to restore file names and fragmented files, which are both critical. I also had an encrypted file with a none standard extension which might be ignored by Recuva.
I am running a Win 7 OS on an SSD and I have some programs installed on a different hard drive. And I want to move this program files folder on the same hard drive but different partition. Is it possible to do this without breaking the program links?
I bought a shiny new laptop yesterday with windows 8 pre-installed. After setting a few things up, i restarted the computer for the first time. At this time the computer downloaded many updates. On start up since my user account has been downgraded to a guest account. This is the only account on the computer, as such i do not have administrator rights and i am unable to log in as an administrator.
May I have to restore the computer back to factory settings but how to do this without being the administrator.
Win 8 Pro x64. I had to use my Administrator account today and then returned to my named Local/Admin one. Now, when I go to reboot, Windows gives a message that "Other people are logged on to this computer. Restarting Windows might cause them to lose data." What I don't find is a way to sign out of that Admin account. Is there, short of disabling it? Seems sort of a Catch-22.
I am the only user of my pc. Now, when I attempt to modify some programs, it says that I have to be an administrator. Since I'm the only user besides "guest" (which I've never used), how can I get this OS to recognize me as admin?
So I was selling my computer to my grandmother, and my dad took it over to her house to set it up. He somehow managed to completely lock everything down. He created an account for her, but we never once were able to log into it. But he also deactivated me as an administrator.
So now I have my computer back, and I am trying to set up the accounts, but I cannot do anything as I am no longer an admin. From what I have gathered, im up the creek without a paddle!
How do I create an administrator account without an admin accoutn already in place?
I signed into my new HP laptop with the account I had for windows 8 on my desktop. This account is now the administrator for my laptop. I do not want to keep the laptop and I want to remove the account from the laptop. I've followed many instructions but cannot delete the account as it doesn't give me the option to delete this account.
I've mistakenly changed my guest account to administrator and my previous administrator account to local account in Windows 8. Now I'm unable to remove the guest account as administrator or switch it off.
I have only one user account which has now become local account.
How to become administrator if your using a guest account, I lost and forgot my password in administrator and can't access to my files, my problem I need to retrieve my files, I can't download any application because they ask password administrator. What can I do? . I'm using windows 8 OS.
Windows 8.1 ... My anti-virus program is Bitdefender Total Security 2013. It has detected a virus called "Adware.DomaIQ.I". It has infected a file named "7-zip.exe". The anti-virus cannot delete the virus for some reason. I tried to delete the exe but I get denied saying that I need permission from the administrator even though I'm in the administrator account. I have checked and the drive and even the infected file says all users have full control.
Information Windows 8.1 Lenovo Thinkpad T530 Bitdefender Total Security 2013
Recently, I set up a test administrator account and a test standard user account. Having served their purposes, I deleted them--or so I thought. Now, when I go Computer > C: > Users, I still see both of the user folders. When I try to delete them, I am told that I need administrative permission, but I am logged on as an administrator, specifically, the original administrator on the computer. Perhaps I need to take ownership of the folders in order to delete them, but I have not had to take ownership in such a long time that I am hesitant to do so without hearing from others--that taking ownership is the right path to deleting the folders. I know that we have a "take ownership" tutorial so I can check it out if need be.
I also have the option of stopping sharing of the folders--which would work a little since one or both still show up as shared folders on my network in a place or so. Probably this part of what I have typed is best ignored since stopping sharing won't delete the folders.
Coming from XP, I am trying to get oriented to Windows 8. What has me confused is how to control the passwords of Users.
I am the Administrator and some time ago I created a User without Admin privileges. Unfortunately I did not write down the PW, however, as Admin, I do not see a way to change the password (as Admins could under XP).
What are my options besides deleting the user (it is actually for me)?
Windows 8 pro: I have a user account with admin rights. It used to work fine till one day, after rebooting, I had no tiles in the start view. I ran chkdsk and it seems to have fixed the problem but now when I run any application as "Run as administrator" I get: Windows cannot find '[The exe]'. Make sure you've typed the name correctly, then try again.
If, however, I run the same app as normal and it works - thus the exe exists and there is no problem with the app itself. (Also check in the file system)
If I create a new user with admin rights I get the same issue.
(The other old user with admin rights are working fine.)
Just performed a clean install of Windows 8 Pro. x64 on a new system. As soon as Windows finished installing, I opened secpol.msc, enabled the built-in administrator account, rebooted and deleted the first account I made during Windows setup and am now using the built-in administrator account as my main account. I don't care if the Metro apps. don't work.
What I want though is a way to change the account picture for this built-in administrator account. When I go into the Metro UI, click on the my username at the top right of the screen and click on "Change account picture", nothing happens.
When I go into the desktop then Control Panel -> User Accounts, there is no option to change the account picture.
How to change the user account picture for the built-in administrator account?