Debugging :: BSOD On Custom Build?

Nov 11, 2013

I recently had a computer custom built at my local Fry's (not so local though..) 2 weeks ago.

On the second day, the CPU was BSOD hourly, and after bring it to Fry's, they said the power supply was bad, and they replaced it.

I'm still having issues with random BSOD and would rather not bring it to Fry's to have them trouble shoot it for a few days, replace the "bad" component, and give it back to me with the same issue.

My CPU and Motherboard temps average 30-35c even while gaming.

I'm beyond the "return" time frame and only have 2 weeks of build support left from Fry's.

Here are my CPU specs


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Debugging :: Multiple Different BSOD's On New Build With Windows 8.1

Sep 15, 2014

I built a new computer for my girlfriend, which of course ran fine at my house for 4 days, and even passed 12 hours of prime95. She lives over an hour away, and since I left a few days ago, she has had multiple problems with BSOD's. It seems to occur far more often when powering the computer on, and then it often takes multiple attempts to get the pc running - but once it is running, it seems to be somewhat stable. It seems to be somewhat random whether it will power up normally.

Some basic hardware info:
Intel Pentium G3258 with stock cooler running at stock speed (3.2)
Corsair XMS 2x4GB DDR3 1333
Gigabyte GA-H81M-DS2V motherboard
Hanns-G HT231DPBU Touchscreen monitor
Plextor M6S SATA3 (6Gb/s) solid state
Corsair CX430M PSU

I am not sitting at the PC now, but I did manage to get her to send me the minidumps. However, I am not able to figure out what the error is, or even how to start looking for it. I have 6 minidumps, mostly different days, with 6 different errors. I am attaching the minidumps here. I've run them through online crash analyzers, and can't find a pattern.

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Debugging :: BSOD Memory Dump On New Build

Oct 30, 2013

Recently I built my first gaming PC and I have started having occasional BSOD's when gaming. Here are my specs.

RAM = Crucilal Ballistix 8GB kit 1600 2 x 4GB
GPU = Sapphire HD 7970
CPU = intel i5 4670k
Motherboard = Asus Z87 A
HDD = Western Digital Blue 1TB
SSD = Samsung Evo 120GB
CPU Cooler = Hyper 212 EVO Processor Cooler
PSU = Corsair CX750M
Optical Drive = LiteOn IHOS104 4x BD-ROM SATA Blu-Ray

The errors that appear when my PC restarts are to do with memory dumping.

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Debugging :: Windows 8.1 Build - Widespread Memory Related BSOD?

Feb 23, 2014

I have a new laptop and am trying to work out the kinks

Its a new Windows 8.1 build. But seems to be causing all kinds of problems. And honestly i'm not sure where to start trying to fix it. I think its driver related but have tried updating a few drivers with varying success (as even this has led to some BSODs)

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Debugging :: New PC Build And Windows 8 Installed But Getting BSOD Due To WLAN Device?

Jul 26, 2014

I keep getting BSODs after building a new PC and installing Win 8. The error I am getting from my Intel event log says: 2000 Error communicating with WLAN device.

I have tried uninstalling and reinstalling the WLAN drivers but am not having any luck. I have found newer driver versions but none of the driver installs take now. Seems like the driver that was installed is now corrupt, or parts of it are lingering. When I uninstall the device and driver from Windows (cause I don't need it), Windows finds it when auto scanning for hardware and then I get another BSOD.

The ethernet device that seems to be having the issue is a Killer e2200 built into my MSi Gaming 5 Motherboard.

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Debugging :: Recurring BSODs On New 8.1 64 Build?

Mar 30, 2014

I just put together a new 8.1 system and it seems to randomly BSOD me every few hours. It also has had issues with Windows Update - still not updating KB2919907.

...not sure if they are related.

I've update all the MoBo drivers as well as the BIOS.

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Debugging :: New PC Build Crashing / Hangs In W8.1 And W7

Nov 12, 2013

have been having crashes with my newly built PC at various stages in setting the computer up. if my technical language is lacking.

My System
CPU: AMD FX 6300
GPU: Gigabyte ATI HD7870 OC Ed
Mobo: ASRock 970-PRO3.R2
RAM: G SKill 8G(2x4G) DDR3 1600Mhz PC12800(GS-F3-1600C9D-8GAO)
SSD: Samsung 120GB SSD 840 EVO
HDD: Seagate 1TB Barracuda
PSU: Antec NEO 520C ECO 80Plus Bronze

Windows 8.1
First noticed issues when on the initial installation of windows 8.1 there was a hang while it was showing the blue windows logo. Multiple attempts led to me reaching various stages of setting up the computer, i.e. installing all latest drivers, BIOS and firmware for the hardware and installing a number (but never all) of the available windows updates. Through out the process I experienced frequent BSOD (generally within second or minutes of logging into the user) that did not appear to be initiated by anything in particular. Hangs were frequent when attempting windows updates (happened during 'checking for updates', 'downloading updates' and 'installing updates' on shutdown). Examples of the types of BSOD experienced.


Attempts at fixing the issue included fresh windows 8.1 installs (where crashes/hangs during installation off disc were experienced), resitting RAM, installing windows on HDD by itself (as opposed to SSD by itself), running startup repair tools (various times did not detect a problem or could not fix). Problems continued in various frequencies at various stages no matter the attempted fixes.

Windows 7 Suspecting compatibility issues between the hardware drivers and windows 8.1, a fresh install of Windows 7 was attempted. This has been more stable on installing drivers but on attempting windows updates the same update problems were experienced in the forms of hangs rather than BSOD, the only BSOD error that has come up on occasion is 'a clock interrupt was not received on a secondary processor within the allocated time interval'. This BSOD has interrupted the installation (on shutdown) of windows updates on the rare occasion they manage to download in their entirety. More frequent crashes was also experienced after updating to the latest GPU driver. Installing the latest mobo AMD All in 1 driver from ASRock (contains AMD Catalyst Install Manager, AMD SATA AHCI Driver, AMD USB Fillter Driver) causes windows to freeze on restart at the Starting Windows page with windows logo but seems to function OK after restart.

Troubleshooting for windows updates including running check disk and windows update diagnostic tool which did not appear to show or fix issues.

Startup repair was also attempted and provided the following Root cause found: Unknown Bugcheck: Bugcheck 101. Parameters = 0x21, 0x0, 0xfffff88002f65180, 0x2. Not sure if that means anything.

At the moment the PC has windows 7 installed onto the SSD, latest lan/usb/audio drivers and microsoft security essential (antivirus) installed with only 2 windows updates installed: Security Update for Microsoft Windows (KB2621440) Update for Microsoft Windows (KB976902)

This appears to be stable, but attempts at windows update and installing the mobo driver causes the problems mentioned above. I have been using the current setup as a restore point.

The below minidump is within the context of the 'stable' config + latest mobo AMD All in 1 driver and the BSOD occurred while installing windows updates before shutdown.

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Hardware Drivers :: Custom Built PC BSOD While Playing Flash Video

Feb 26, 2014

So I just built myself a new computer, and I had some issues with it lately. I had a bsod right when I play a flash video, Well in the first time, I hard re-set the pc and the next time, it just had a bsod, so im not sure what to do :/ I have a SSD, and im not sure if that is the problem. The BSOD was MEMORY_MANAGEMENT btw. I'm so worried since I spent all of my savings on this PC

PC Specs:
Intel Core i5-4570
GTX 750Ti OC Twin Frozer MSI
8GB Corsair Memory (2x4GB)
Seagate 1TB Drive
Kingston SSDNow V300 Series ssd
Windows 8 Pro x64

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New Build Shuts Down Randomly?

Mar 17, 2013

My first build and am having problems with windows booting extremely slow, running buggy and shutting down on me randomly. It typically shuts down during strenuous tasks such as gaming and installation, but has shut down in the UEFI bios, once. When I boot back up I almost always get to the sign in menu but after putting in my password it takes a good 3-5 minutes before the start menu pops up. Sometimes it'll load up to a black screen where I can only use the mouse pointer, and access the task manager. Wondering if it's my motherboard or if it's just a driver problem. Running an ASUS M5A97 LE R2.0 with an AMD 8350 black and an Sapphire 7870 XT with two sticks of cheap 4 GB 1333 MHz ram.

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Build Number Was Not On The Bottom Right?

Jan 12, 2013

I put Windows 8 back on yesterday, and the build number was not on the bottom right.

However, today I installed Media Center, and now I see Windows 8 Pro with Media Center Build 9200. Why did this all of a sudden appear? How do I remove it?

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Using Windows 8 In HTPC Build?

Aug 3, 2013

I am considering using Windows 8 on a new HTPC build.

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Windows 8.1 - Any Way To Build MSU From CAB Update?

Feb 12, 2014

Some time ago, it is possible, in msconfig.exe you could Expand file and select .cab, then, you could save as .msu wherever you want.

Right now, with Windows 8.1, there is anyway to build .msu from .cab update?

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How To Activate Win 8.1 Build 9471

Aug 19, 2013

i just install win 8.1 build 9471 but i can not activate it with any tools

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Network / Sharing :: Win 8.1 Enterprise - How To Use Build In NFS

Oct 22, 2013

I have Win 8.1 Enterprise and would like to use the built in NFS. I activated the NFS services in the additional windows via control panel, the NFS service is running in the task manager but still cannot mount the drives as NFS. ..

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Windows 8.1 Pro Build 9600 Watermark

Oct 20, 2013

I have done a fresh install of Windows 8.1 Pro Build 9600 using a genuine MSDN ISO.

After the installation was complete i did all the updates and after that i decided to activate.

The activation was a success and the watermark disappeared but after a restart it came back on my desktop.

If in CMD i type "slmgr/xpr" it says widows is permanent activated so how come the watermark is still there?

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New Build Keeps Crashing When Waking From Sleep?

Feb 11, 2013

So I have searched for answers, updated drivers the best I can and disabled certain things (such as setting the SSD to never sleep) yet I still have intermittent problems when waking my new build from sleep overnight.

I find it simply wakes and the network connection icon says disconnected and the whole thing is froze before it just powers down, loosing all the things I left open.

Here is a zip from win 8 file collector logs: download

(i7 pc, based on an Asus P8Z77-V LX with Intel SSD..)

Here is the log entry for restart just before extracting the logs:

"Event[2719]: Log Name: System
Source: EventLog
Date: 2013-02-11T09:12:58.000
Event ID: 6008
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: ideal-server
The previous system shutdown at 15:01:00 on ?09/?02/?2013 was unexpected."

Not sure where to go from there as it froze without error??

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How To Know Windows 8 Pro Retail Build Number

Oct 29, 2012

I just wanted to know the build number of Windows 8 Retail. I mean the one that released Oct 26th.

"HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersion"

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How To Remove Windows 8.1 / Build 9600 Watermark

Oct 19, 2013

I just upgraded my legal copy of Windows 8 to Windows 8.1. I've also installed all the currently available updates. The problem I'm faced now is the watermark on my wallpaper near the clock (Bottom-right side of the desktop). It currently says: "Windows 8.1 SecureBoot isn't configured corrently Build 9600" .

I have to admit, I have disabled secure boot. I don't know if I'm allowed to talk about this in these forums, but let's just say I have another OS installed an my PC (I use GRUB to load the two Operating Systems)...

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Build 9369 - Start Screen MORE USEABLE Now

Apr 18, 2013

One thing I'm finding GREAT on the latest build (x-64 build 9369) is the little button at the bottom of the START screen.

Forget the stupid metro tiles etc -- just click the button and it lists ALL the apps and then you can optionally have these sorted by Install date or Most used.

This in some situations obviates any need for going directly to the desktop -- you can just click on your desired application and run it. - This would suggest to me that the Desktop as a separate application is destined for the Bin sooner rather than later.

I would perhaps like a little more selections in the APP sort screen but if you don't have gazillions of apps it's actually quite useable.

Here's what I mean -- two screenshots enc.

And of course the search window is open if you want to type a specific thing -- say W* for example if you can't quickly see Ms Word for example.

If Ms keep on a bit with this it *might* just possibly morph into something quite useable.

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Accounts :: Can't Open Using Build-in Administrator Account

Jul 9, 2013

I only have one account on my computer, which appear to be "Build-in Administrator". I can do everything on my computer, but the only thing that I can't is open all the programs that It came by default when you install the Windows 8 Pro (messaging, music, new, photos, videos, weather, reader, skydive, sport, store, camera, travel, games and etc).

Every time I tried to open one of them it says:

"Photos (or any) can't be opened using the Build-in Administrator Account. Sign in with a different account and try again".

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How To Remove Watermark Complete In 8.1 Build 9477

Aug 23, 2013

How to remove watermark complete in 8.1 Build 9477 .

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How To Activate Win 8 Pro 64bit Build 9200 Permanently

Nov 7, 2013

I have been looking all over i even tried phone activation with 100 different product keys and every time i cal that number 855 469 ..... and i put in the installation id number it tells we cannot complete this transaction because "Microsoft" has no "Record of this being a valid Product" and it tells me to verify that i have a valid product.....

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Windows 8.1 New Build Slow Wake From Sleep?

Mar 16, 2014

When waking my computer from sleep it takes 8 seconds for the screen to come on, then nothing responds for another 25 seconds. I fixed all the errors in event manager, updated the bios, installed all the newest drivers, changed BIOS settings. All to no avail.

All the components (except the MB and CPU) were recycled from my last motherboard which would be ready to go immediately from sleep. My previous build (which ran great) was also Windows 8.1 but the motherboard died. I have no password. The lock screen is disabled. Disabled suspend, and shut off hybrid sleep.

Why the lag? Is there any way to find out what's slowing me down?

MB p8Z77-V Pro
Memory (not on the approved list):
CMX8GX3M2A1600C9 4GIG 2 sticks
CMX8GX3M4A1600C9 2GIG 2 sticks
i7-3770 CPU
BIOS 2104
OS Win 8.1 Pro on a Kingston SSD, data on a Seagate Barracuda ST3000DM001

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Debugging :: Keep Getting BSoD Randomly - Can't Pin It Down

Feb 5, 2014

So, yesterday is the first time this has happened. It has never happened before. The first time it happened yesterday, I Was watching some TV shows online, and then I got the PAGE_FAULT(...) error code.

I tried running my Anti_Malware scanner to see if that could pick something up. It crashed again just as it started.

So I tried Advanced SystemCare. Again, same problem.

And it just keeps happening.

I tried refreshing my computer to see if that would do anything, but it crashed during that too.

I ran the SF Diagnostic program and I have the .DMP files (But I can't seem to upload them. Maybe I'm trying to upload the wrong ones, I don't know.)

Anyway, these are the specs of my system. HP ENVY DV-7 7270CA (less than 8 months old) running Windows 8 (as I wasn't able to update to 8.1. I got the 0x80000004 error, or whatever it was. I can't remember exactly), 8GB DDR3 1600MHz RAM, Intel Core i7 3630QM, NVIDIA GT630M (2GB) GPU, and a 1TB 5400RPM HDD. Don't know what brand, I didn't check.

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Debugging :: BSOD When The PC Start The Day After

Jun 17, 2014

-Ram-TEST lasted nine hours and successfully completed
-Change the motherboard (ASUS Sabertooth 990FX From R2.0 to MSI 890FX-GD70, the latter shall use at this time, the other I sold it)
-Changed video card (ATI 6870 Updated NVIDIA 760)
-Replaced SSD where the system resides, had a value SMART wrong, incorrectly replaced by Samsung (EVO 250GB)
-Analyzed by-DUMP bluescreenanalizer and semrpe the same file with the same bug tails
-Windows-formatted 3 times already

The temperatures are good .. I also have a Corsair H100i and a fairly spacious case that allows good ventilation (CM Storm Trooper)
This is my components:
RAM: 16GB (4 x 4) G SKILL 1866 MHz CAS 8
SSD: 250GB Samsung EVO
Video Card: Zotac 760 amp edition!
Motherboard: MSI 890FX-GD70
Sound Card: Asus Xonar Phoebus ONLY
Case: CM Storm Trooper Black
Win 8.1 x64 Original
I repeat that I do not overclock, the frequencies are those of series

Now I'll explain when I turn on my pc at COLD (the day after practically) happens to me .. and not always! However, if you reboot immediately after work PERFECTLY, and for hours and hours! without presenting problems or other, and even under stress. The next day, however, having been off the night it happens it happens .. this blue screen without doing anything specific! Coincidentally, sometimes even if I do nothing on windows just turned on, or a complete on the internet, or other, causally!

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Debugging :: BSOD - Before And After Replacing RAM

May 21, 2014

I started a thread a while ago and You Fellas diagnosed the problem was the faulty RAM. So I bought and replaced using 2 other slot of memory that wasn't used before (i have 4 slots). It took some time, but sadly it started crashing again. 4 dmps and routine stuff attached. It happens usually in games but it happens sometimes in desktop so its random for me. What component or anything else is corrupted.

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Debugging :: BSOD Right After Startup - Seems To Be About IRQ?

Apr 4, 2014

Windows 8.1, I can reboot, login, and get to the desktop, but then about 2 or 3 minutes later it locks up and crashes with a DPC_WATCHDOG_ERROR.

I am attaching the file from diagnostic tool ....

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Debugging :: BSOD Soon After Start-up?

Jun 28, 2014

For about two weeks I've sometimes been having a BSOD within five after startup (always, otherwise I won't get a BSOD until I restart):


I've been posting on Techforums here: [URL]

And thought I might as well post here as well for other opinions while I test the drivers.

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Debugging :: BSOD When Computer Not In Use

Aug 29, 2014

The crashes usually occur when the computer is not in use. I will move the mouse and either the screen will come to life... or the computer has crashed.

I updated NVIDEA drivers end of July and thought I fixed it. But apparently not.

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Debugging :: Getting BSOD Every 15 Minutes?

Feb 2, 2014

Since yesterday, I keep getting Kernel Inpage Error like every 15 mins I turnd the computer on. It runs on pre-installed Windows 8 after I bought it new a year ago. In the past, I have been getting BSOD, but it is usually after I wake it from sleep mode and the error is IRQL EQUAL OR LESS ..

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Debugging :: BSOD Happens While Playing Bf4

Nov 2, 2013

I have an issue with bsod that keeps happening when I play bf4 all the threads say to post here to get to know what program is issueing. 0n reading the dump file to know what program / driver is the issue.

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