Apps / Software :: App Opens Then Crashes To Desktop?

Jun 6, 2014

Yesterday, I just finished installing my programs on a new Dell Laptop running Windows 8.1 Core Edition. All the Apps worked a few days ago when I last checked them. However, yesterday most Apps would crash to the desktop on opening. I've uninstalled and reinstalled all of the Apps and they now work apart from the People App.

The People App opens, synchronises with my Hotmail account and I can search and display contacts. However, when I click on All Contacts or search alphabetically, the App crashes to the Desktop (see enclosed error report).

Strangely, the People App works in other accounts on the same Laptop. I've run the Fixit apps.daigcab which found several errors and fixed them. I've also run SFC /SCANNOW which found no problems.

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[URL]

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Description
Faulting Application Path: C:Program Files (x86)iTunesiTunes.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.0.126
Application Timestamp: 52394b24
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.2.9200.16451
Fault Module Timestamp: 50988950
Exception Code: c06d007e
Exception Offset: 00014b32
OS Version: 6.2.9200.2.0.0.256.103

[code].....

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I am using a now no longer supported version of this program I even tried mailing them and they refuse to do any sort of update. So the software people won't do anything to try and resolve this issue so that is why I am hoping I can fix the issue. And the newer version stinks so refuse to use the newer version.

This is the program

[URL]

the info I got back from Event Viewer stated

System - Provider [ Name] Application Hang - EventID 1002 [ Qualifiers] 0 Level 2 Task 101 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-06-10T16:30:45.000000000Z EventRecordID 15593 Channel Application Computer Computer's name Security
- EventData arach.exe 4.0.0.5310 3408 01cf84c900ffb201 3 C:Program Files (x86)Arachnophiliaarach.exe 84909a69-f0bc-11e3-826f-c4346b014585 55006E006B006E006F0077006E0000000000

[code]....

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I initially created the thread below but I have since discovered the problem relates to many apps and not just the People app.

People App Opens then Crashes to Desktop

I have a new Dell laptop running Windows 8.1 Core Edition. After only a week I found most of the apps would crash to the Desktop on opening. I thought I had solved the problem by creating a new user account and reinstalling the apps but that only worked for a week before the same problem reappeared.

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