All Docs Duplicated With Machine Name Error 0x80070490
May 15, 2014
All my docs have suddenly been duplicated. The duplicate files have been renamed with the machine name (Peters_Laptop). I cannot open the original files and get a message "1 Interrupted Action" An unexpected message is keeping you from copying the file. Error code 0x80070490 Element not found.
This has applied to ALL of my documents.
I have tried to delete all the useless files and rename the changed versions back to the original names. But after a reboot, the duplicates are back!
I am running Win 8.1 on a Dell Inspiron Laptop. Is this related to SkyDrive?
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Jul 18, 2014
I too keep getting the "Windows Store failed to sync machine licenses. Result code 0x80070490" Event Log Message on one of the three machines I have Windows 8.1 Update 1 installed on. I have done the Sync routine many times and I have "Disabled" the WSRefreshAppsListTask and yet I still get the Event Log Error every day when I boot the system. Seems like there must be something else going on that is screwed up on this system.
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May 22, 2014
I have (also according to Windows Control Panel > Installed Updates) successfully installed KB2919355 on 13th Apr 2014. So to me, the KB2919355 is in place (and various KB installations after that, too) <- I do get all the Windows System updates (including security updates) BUT not Windows Store application updates.
So the problem is the "Windows Store failed to sync machine licenses. Result code 0x80070490" which pops into Windows Event log on daily basis.
TEMPORARILY fix: running Windows update troubleshooter fixes the problem (it stops and restarts BITS and Cryptographic services) and after a while I get a notification to the Windows Store Tile that there are new updates (if any). BUT after rebooting Windows the problem (Windows Store failed to sync machine licenses. Result code 0x80070490) always re-appears in the Event logs.
Here is the report of successful Windows update troubleshooter.
Also:
1) running DISM does not work (see below)
2) Going to Store settings and "Sync licenses" does not work
Dism /Online /Cleanup-Image /ScanHealth ->
[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.
Then run:
Dism /Online /Cleanup-Image /RestoreHealth ->
[==========================100.0%==========================]
The restore operation failed. Either the repair source was not found or the comp
onent store cannot be repaired.
Error: 0x800f081f
DISM failed. No operation was performed.
For more information, review the log file.
The DISM log file can be found at C:WINDOWSLogsDISMdism.log
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To complicate matters Acer also has some form of cloud storage that may be in the mix -the clear.fi folder below? It is worth noting that the two folders below appear in both Documents folders (above) even although one still had the old Pictures icon - see above.
Here is a shot of the folders currently in the relevant user folder:
Is there any way to unscramble this mess and get the folders to DropBox?
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