8.1 - Metro Apps Scaling Oddly On Monitors Of Same Resolution

Oct 18, 2013

Background: Yesterday, I upgraded my graphics card and updated from 8 to 8.1, so there is the possibility that this is not an 8.1 issue.

I have 3 monitors running at 1920x1080. Two are computer monitors and one is an hdtv. With Windows 8, the experience on each monitor was identical.

The Problem: With 8.1, one monitor (the hdtv) is scaling things funny. At first it was like all applications (desktop and metro apps) were magnified on the screen. As I dragged an item from screen to screen, I could literally see it magnify once most of it was on the hdtv screen. Icon size, however, remained consistent across displays. After enabling the "Let me choose one scaling level for all my displays" options, desktop apps stopped magnifying.

Nevertheless, the metro UI keeps scaling up unnecessarily on the hdtv. In the pics below the left monitor is the hdtv.

I almost exclusively use the hdtv for metro apps, but at this size, it's horribly inefficient.

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Here you can see the problem (and you can see that resolution of Chrome is at its normal level whereas resolution of IE is at a low level) : [URL] .....

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I initially created the thread below but I have since discovered the problem relates to many apps and not just the People app.

People App Opens then Crashes to Desktop

I have a new Dell laptop running Windows 8.1 Core Edition. After only a week I found most of the apps would crash to the Desktop on opening. I thought I had solved the problem by creating a new user account and reinstalling the apps but that only worked for a week before the same problem reappeared.

This is what I have discovered to date:

Initially most apps crashed on openingReinstalling the apps made many of them work but there are still some issues e.g. selecting Maps within Bing weather causes the app to crashThe apps work fine in a new user account or in other local accounts I have not used much to dateNone of the steps recommended in Apps and Tiles Not Working or Responding: Fix in Windows 8 solves the problemI've spent an hour with Microsoft Support who have found no obvious problem and have escalated the problem to the next tier

The problem appears to be due to access rights and priveliges in user accounts since the apps work in other accounts or if I create a new account.

Where the apps are located for each user account and whether there is way of checking that they are set up to have the correct access rights and privileges.

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Jan 8, 2014

Metro Apps/Tiles Keep Refreshing To Default Settings?

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When I go to use Skype, it will always ask if it is allowed to use my webcam and microphone. It seems to remember the settings for a while, then forgets them.

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I'm unsure if I am actually deleting important information Windows needs without knowing. I usually delete logs on top of the usual things to keep my computer clean.

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Very few apps work, like Skydrive, Photos and Store.

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Just for the sake of ruling out some possible causes, I can confirm that: I have no third-party firewall or antivirus programs installed; that I have no nvidia or ATI/AMD graphics card, just the Intel HD 4000 onboard graphics; and that I use the most recent drivers everywhere.

I have already read Windows Store Apps Troubleshooter - Fix Apps in Windows 8 and gone through most of the points, except the refresh install, which I would like to avoid since this is a newly installed computer.

The following errors are reported in the application event log of Windows:

1) Event id 10: "Fehler beim Laden der Anwendungseinstellungen for Paket "Microsoft.BingMaps_8wekyb3d8bbwe". Fehlercode: 5" This is the original German message, translated to english this means:

"Error loading applications settings for package "...". Error code: 5"

I get this type of error for every app I launch, and a few more errors like:

2) Event id 5973: "Translated: The following error occurred while activating the app "...": The remote procedure call failed. You can find more information in the protocoll/log "Microsoft-Windows-TWinUI/Idle""

3) Event id 1000: "Name der fehlerhaften Anwendung: Map.exe, Version: 2.0.2210.2336, Zeitstempel: 0x5257124f
Name des fehlerhaften Moduls: Windows.UI.Xaml.dll, Version: 6.3.9600.16408, Zeitstempel: 0x523d4b78
Ausnahmecode: 0xc000027b
Fehleroffset: 0x0000000000a4f30a
ID des fehlerhaften Prozesses: 0x16bc

[Code] .....

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Other Relevant Info:

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