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Usb Ports On Toshiba Laptop Are Not Working

the usb ports on my Toshiba laptop are not working.

View 1 Replies (Posted: Oct 4, 2011)

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I have an older Dell Inspiron 5100 that's been rock solid since day one. I recently transferred all my music from my PC to my Seagate FreeAgent GoFlex so I could organize my files while I was out of town on business. When I got to my hotel and plugged the Seagate into the USB port the laptop would not recognize it. There's two USB ports, one of the USB ports does nothing at all when I plug the drive in (not even a 'Ding-Dong' sound). The other port at least responds but still not recognized. By "responds" I mean Windows responds with a "Dunn..." sound; not the happy two tone sound of a device actually being recognized and available, just a "Dunn..."I've used this drive before on this laptop on several occasions so I know it's compatible. I also came home and plugged to drive back into the PC to see if the drive itself responds. It does, and all files are there and happy. Also, when plugged into the non-responsive USB slot the light on the drive blinks a couple times, the platters spool up for 15 or so seconds then goes out. When plugged into the other USB slot (the one that goes "Dunn...") the light comes on and stays on and the platters spin untill I unplug the device. But it's still not recognized.

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I restarted my computer to return to the login screen and found i have no control of my mouse or keyboard.I have control before Windows loads (in Bios Settings).I have enabled and disabled in every combination possible for the settings of the USB in Bios Settings.I can not system restore. I have no control in safe mode.Basically if it deals with windows, i have no control. Only before windows loads.

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I am not going to tell my problem or trouble but rather to tell what I had done based on what I found out from other responses to "related issues" subjected above.I just thought that I must do this for the sake of others, brothers and sisters in Jesus Christ wanted to go back to the threads that his but I am not that fond of using the search fields and somehow my google search results on this lappy is quite differ from the one i got on the usb-troubled lappy that i used to log into sevenforums. i have read through just about 10 of the related result on sevenforums but not one of them is the one i found out earlier.anyways, what i did was: uninstalled all usb listings in device manager and then just shut down the lappy, unplug all cables including power cable and went out for a smoke. a few minutes later, came back and plugged the power cord and turned on the lappy. and somehow, windows auto-install everything and since the lappy is wirelessly connected to the internet like always, it also download and install everything.then i plug the main cause of the problem (microsoft 5-button intelligent mouse) and wait for the driver update wizard to complete; and now everything not only seems working fine, BUT actually working fine now.

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Quote :[spoiler][/spoiler]

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I'm convinced that that is the problem. I have tried EVERYTHING else to get the USB ports to work, but still no luck. They will not recognize any devices that I plug into the computer. Here are the specs (copied from

Product Nameze2108wm
US Product NumberEA390UA#ABA
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I found a Windows.old file under the C drive, so that's what I figure happened.

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And i forgot to add not one usb port works all of them in the device manager have the exclimation sighn.

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I've also gone the route of reinstalling the OS from the ground up (I hate the loads that OEMs put on their systems!), only installing HP drivers and apps from the HP website. I've also done the same but only installing drivers from the Intel website - again - nothing.

Nothing related to USB is showing up in any of the event logs. The one single USB 2.0 port works fine - 100%.

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