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Apr 21, 2012

New to the forums, kind of a novice with computers and I'm at a loss with what to do.Okay so my Acer Aspire 7551 running Windows 7 Premium Home 64bit was acting funny so I decided to do a system restore. So I put in the Acer Recovery Discs that I made when I first purchased the computer. Now I have used this discs before with no problems at all. So I put the first disc in, selected the option to do a complete system restore back to factory defaults. It's my understanding that this completely wipes the OS off the HDD. So the first disc ran with no problems. I put the second disc in and got an error message Fail to copy to HDD: D:PatchModulesWIncre.002WOP000460OX0TCB111.SWM Press OK to continue I press OK to continue, and it boots back to the BIOS screen. Then it goes to a black screen and says BOOTMGR IS MISSING. PRESS CTRL+ALT+DEL TO CONTINUE.So I put the recovery disc back in to try the process over again and same thing happens.

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4600 @ 2.40GHz, x86 Family 6 Model 15 Stepping 13

[Code].....

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