ITunes/iPod/iPad Won't Sort By Song Name

Jul 21, 2011

Suddenly a couple of weeks ago, my songs can no longer be sorted alphabetically by name. The songs are sorted by artist, then by song name. I've tried all the common sense steps on how to sort but nothing works. This occurs on iTunes Windows, iPod, and iPad "Remote" (controlling a mac mini with iTunes). Here's a video just so you can see I'm not doing it wrong:

In the video, I'm following advice to click "View as List" then click "Name" to no avail. I also tried clicking other fields and then "Name", but the result is the same-- sorting by artist name first then song name.

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