Windows 7 Upgrade Installed - Screen Resolution Stretched

Jul 18, 2011

I just bought 5 computers with windows7home and am trying to upgrade to pro. the seller sold me 7pro install disks rather than upgrades. When I install them, my screen resolution is stretched and the computer no longer sees any internet connections nor recognizes any communication devices. It loads windows directly without giving me a chance to go into the bios. It did store the home version in a .old format, but I cant find a way to uninstall pro.

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My computer recently told me to install some updates, I usually don't bother and just leave it but this time I installed them. However, after the updates had installed, I went back to my laptop to see that the screen resolution is 'stretched'. I have done the following

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The highest resolution it will allow is 1204 x 768 but this is not what it used to be. I have no idea what the old setting was but I do know this look isn't right. I also started my computer in safe mode, and it had a higher resolution when I edited the settings that was the right one but when I restarted my laptop, it went back to the smaller size. Web pages don't look right and there is always a horizontal scroll bar (no my page isn't zoomed in, the toolbars, tabs everything is different).

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I need to use both of them at the same time (to view more windows simultaneously). We all know that this is possible if we choose the right option in "Control PanelAppearance and PersonalizationDisplayScreen Resolution".

My problem is that I cannot choose the right setting for my second resolution, because its native resolution (1366 x 768) does not appear in the suggested list, as you can see from the below picture:

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