Windows 7 Preinstalled On Laptop - Can't Recover / Chkdsk Or Format HDD

Feb 17, 2012

New laptop with Win7 pre-installed. No Win7 CD. Laptop HDD came with separate recovery partition. Burnt recovery CD and backed up HDD to seperate USB HDD. Then laptop was dropped. Laptop won't boot past blank win7 desktop(with curser). Tried running HP recovery program from recovery CD but program says no recovery partition found and once again, will not boot past blank Win7 desktop. Can't get to chkdsk to run HDD fix.

With the Win7 stuff that I have, I can't get to any point where I can even determine if this laptop HDD is fixable? Is there a Win7 iso file that I can download to boot into Win7 so I can then run chkdsk and then access my backup original installation on my USB external HDD? If not, can I use one of my old original Win XP CDs to boot the laptop, run chkdsk or maybe even reformat the drive NTFS, and then install my backup Win7 setup from the external USB HDD over the now XP installed HDD?

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I got a Dell Inspiron N5050, Three weeks of use I started having allot of problems, I restored to factory, three weeks later, same problems came back but Five Times worse. I thought it was a thousand different things and I've found out now that. My issue is a Pre-Installed Corrupted version of Windows 7. Is there anything I can do, short of buying a new version of windows? I've checked for problems with hardware and software, it says there's none, I've tried anti-viruses [Mcafee], Spybot, System Mechanic, Malwarebytes, and all the windows and dell options, every time, everything comes up clean.

So I've no idea why I keep getting a Black Screen, why I sometimes Blue Screen, and why after a Black Screen sometimes it knocks my screen res down very low, or sometimes forces my laptop to zoom in 300%, When it black screens it disconnects my webcam, it sometimes disables my ability to connect to Web Pages, sometimes it disabled my internet, so I am dumbfounded, and after all that, I was told it was a Corrupted Version of Windows.

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Wanna start off by saying sorry if someone has already resolved this problem on another thread but I have read many and haven't found a problem that exactly matches mine.Ok here goes, I have a Dell Inspiron 1764 running on Windows 7 64 bit. I've had problems with this pc for months in that it suddenly lost masses of disk space and because of this I couldn't update any programs or even renew my McAfee which I gAfter some investigative work with help online I found that my 'My Music' and 'My Pictures' folders were located on the C drive and taking up a lot of space so I relocated these onto the D drive. This seemed to solve the problem, the C drive was clearer and everything was working fine, security checked for viruses and all seemed to be in order.

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