Unexpected Switch Off, Won't Boot Into Windows 7?
Apr 12, 2012
I had left my laptop idle for an hour or so after around 3 hours after I booted it up, and luckily I was there to see it: it simply switched off, and any attempt to get into windows through GRUB fails. Ubuntu loads up just fine, but attempting to boot windows results in a plain black screen that goes nowhere. I can't boot into safe mode. My laptop's built in DVD drive doesn't work, so I tried it using the installation disc to repair win7, but after I select my windows operating system from the menu, it simply shows a blank image of the background of the default windows 7 login screen.
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Jun 2, 2012
I use a Compaq Presario AY655AA ACJ CQ3220IX with the following configuration:
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz
HDD Model: WDC WD3200AAJS-60M0A1
Drive Capacity: 305,245 MBytes (320 GB)
Total Memory Size: 3 GB DDR3
Video Chipset: Intel GMA 4500(M)(HD)
Video Card: Intel G41 Chipset - Integrated Graphics 0 [A3] [Hewlett-Packard]
CD Drive Model: hp DVD A DH16AAL
Monitor: 18.5 inch TFT Compaq W185q
Motherboard Model: FOXCONN ETON
Motherboard Chipset: Intel G41 (Eaglelake) + ICH7
USB Version Supported: v2.0
Audio Adapter: Intel 82801GB ICH7 - High Definition Audio [A1]
I have Windows 7 Ultimate x64 installed in this computer. It worked just fine for about one year. It normally took 30 seconds to boot up. But now I'm experiencing unexpected slow bootup of windows. Now it takes about 2 minutes 20 sec. I've tried removing some of the start up programs and also tried scanning with Guardian antivirus by Quick Heal, but it showed my PC clean of viruses. What should I do to solve my problem?
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Aug 23, 2009
I'm attempting to do an upgrade/update install of Windows 7 Professional over Vista Business. Everything checks out with the update advisor, the anti-virus and anti-spyware programs have been turned off (I have, however, left the Windows home-grown firewall on), but shortly after the temporary files have been copied and the setup begins, I received a dialog box saying that an unexpected error has occurred and that I should retry the installation.
My system is multi-boot with the first partition for Windows XP Professional, the second with Vista Business, and the third and fourth with OpenSuse Linux. I'm trying to upgrade/update the Vista partition. SP1 has been installed for Vista, and all of the updates contained in SP2 have also been installed.
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Dec 23, 2011
I have had an HP Envy 14-1110nr for just under a year now and suddenly it has been giving me problems the last few weeks. It started with a couple of hangs or random crashes over the first week. After 2 or 3 of those, the computer simply wouldn't start up. Every time I would turn the laptop on, it would get to a certain part, give me the following error and then restart, over and over.
"File:\boot\BCD Status: 0xc00000e9 unexpected I/O error has occurred�
Nothing seemed to be working, and then finally last night I started getting errors from just about everything saying that my HDD was rapidly failing.SMART HDD Error 301 Intel Rapid Storage Technology gives me a warning saying something is wrong with the HDD.Microsoft also gave me an error saying that the HDD is at risk and to back up my files immediately.After doing one final test I was able to get the boot problem solved, at least it seems to be fixed for now but the errors are persisting. Could all of the errors that I'm getting because of that boot or is the drive really broken? Chkdsk shows absolutely nothing wrong with the drive at all, no bad sectors, nothing. Could it have something to do with the boot error that I was getting before or is it likely really damaged?The HDD in question is a Samsung HM640JJ 640GB.
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Feb 10, 2012
An old hard drive I have has about 3 OS on it. Win 7, Xp, and maybe win 7 again
The hard drive is half full so I know the information is there. Anyway
How can I
1) View OS choice at boot menu
2) Get information off this hard drive that cna be accessed by going through the other OS
3) The get rid of the other OS
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May 13, 2011
I have a 30GB SSD that is my default drive, with windows 7 on it. It's just too small and I need to switch to a larger one. I also have a 2TB HD with most of my games and other various programs on it. My question is, Can I just buy another SSD, install windows 7, and stick it in like nothing happened? Will I come across any errors because my 2TB is used to the old C: drive? OR, can I just do a full backup of the 30GB SSD and stick it on another drive and pretend nothing happened?
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Feb 19, 2010
It's running Windows 7 Pro x64. When I attempt to start it up, it starts up the Windows Error Recovery program, suggesting that I launch Startup Repair, and allowing me to start Windows normally. In both scenarios, I get the same error.When I start normally, I get the Starting Windows text, then I get a solid white bar with Windows is loading files... above it. It fills up halfway, then I get Windows Boot Manager error 0xc00000e9: An unexpected I/o Error has occurred.This computer is a stock Dell Inspiron 530s, with no new hardware devices added or removed in recent memory (other than starting from a USB stick once or twice, but not since I installed Windows 7 Pro x64 on here).How should I proceed?hould I plug in a USB stick I have Xubuntu 9.04 on and backup all his files before I do anything?
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Jul 29, 2012
I'm trying to use my computer as a wake-up alarm. I typically have my USB headset as my default audio device, but I also have speakers plugged in and turned on. When my computer boots up in the morning, I would like to have a script that changes the default audio device to the speakers for a certain amount of time, then changes the audio device back.
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Aug 10, 2011
Whenever I switch user accounts the computer will start the switch and then lock up with a display message that says no signal on the monitor. It happens if the computer has been running for hours or only a couple of minutes. I have to shut the PC off and leave it off for 20-30 minutes. I can then restart and enter any user account. But if I try to switch user or logoff and pick a different user the whole cycle begins anew.
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Jul 1, 2011
I installed win 7 jsut to try it, but my laptop is not strong enough for it. I have win xp on another partition. But boot menu is from win 7, how to change it back to win xp boot menu?
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Oct 19, 2011
I use windows 7.When I turn on laptop (acer Aspire 5742) cannot connect to internet until I switch user and log in again. Soon as I touch any browser icon the rest of computer stops responding as well. It's only me on computer. Have virgin media security/ spyware/ virus protection. Tried CCleaner. After I switch user everything is fine.Additional info; On 16th October had great difficulty getting my emails from Yahoo. Sometimes sign-in box appeared without my security signature and different style of writing for browser remembered log-on details.
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Mar 29, 2011
Shut down unexpectedlyFiles that help describe the problem:032811-1683201.dmpsysdata.xmlWERInternalMetadata.xml
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Jul 10, 2012
Today i am surfing internet and suddenly a screen comes (i couldn't read it because it was for just 2 or 3 sec) and then windows restart in safe mode.This has happened to For 3 times in 2 days attaching the files.
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Dec 9, 2011
I have a laptop, running Win 7, that has worked fine for well over a year. All of a sudden, it won't run for more than about 10 minutes before it randomly shuts down and restarts. Here's the error log that popped up last time it did this:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
[code]....
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Aug 29, 2012
I have windows 7 home premium dell latitude d630 2 days ago i turned on my computer to this message. ive tried many fixes on my own and still nothing. computer shop wont touch it weird!?
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Nov 25, 2012
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3758 Mb
Graphics Card: Intel(R) HD Graphics, 1751 Mb
Hard Drives: C: Total - 294674 MB, Free - 200714 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled
This never happened before. I just had Google Chrome (5 tabs) and Microsoft Office running before this happened. Sometimes the computer freezes, but I'm getting some new RAM in soon.
Well here are the details:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
[code]....
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May 29, 2011
my computer keeps shutting down randomly and when i turn it back on this is the message i get:Windows has recovered from an unexpected shutdown Windows can check online for a solution to the problem the next time you go online.
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
[code].....
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Oct 27, 2010
I am receiving the message that my computer has recently recovered from an unexpected shutdown. Actually it is happening on two of my PCs that are both running Windows 7 and Office 2007. Both are aslo running Avast for virus protection. One PC was purchased about 3 months ago and the other is over 3 years old so I do not believe this is a driver issue. The problem began on both machines immediately after each received the latest updates from Microsoft although they received them on different days. These updates contained 16 patches that were mostly critical security updates and none contained driver updates.The attached dump files are from the newer of the two PCs.
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Dec 5, 2011
I have a hp pavilion dv4 laptop, some times when I leave it for a long time,an unexpected shutdown accures .I dont know whats the problem and how could I solve thatdetailes are here[CODE]
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Apr 15, 2012
I just recently got my new cpu and it is shutting down with this error 5+ times a day. I read through new post protocol and have uploaded a ZIP with all necessary info.
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May 14, 2009
I am having this problem every time that I start flashget to download files over the night.Every morning I wake up there is unexpected shutdown.I noticed when I am using flashget for a long time the memory usage going up and up and I think when it goes to 4GB there is a system shutdown.
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Aug 31, 2010
Windows 7 32 bit in leptop HP Pavilion dv6000 after clean install- Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
[Code].....
Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
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Apr 3, 2011
I am having this problem many times when I'm trying to connect to my vpn account the bluescreen appears and after reboot i have this message
my last dump file: Attachment 147182 all of my dump files: Attachment 147181
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Feb 22, 2012
I have been receiving the "windows has recovered from an unexpected shutdown" message and upon clicking the details I receive this information.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880059C1BE4
BCP3: FFFFF880063E97F0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that describe the problem:
C:WindowsMinidump22012-42167-01.dmp
C:UserspyeeAppDataLocalTempWER-129523839-0.sysdata.xml
I am not sure if this is linked to my attempt to restrict my computers ability to sleep and/or hibernate while I am backing up my ipod to a network drive. (When it sleeps it stops the process).
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May 20, 2012
The Error Message is given below:[CODE]
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May 31, 2012
My PC turns on at 6AM to get updates etc. Waking it up a couple of hours later I often find "Windows has recovered from an unexpected shut down". I've never actually seen the BSOD.I'm fairly obsessive about getting the latest updates and drivers.Files attached as per this notice, plus report from WhoCrashed. Windows 7 Professional x64Retail Upgrade - upgraded from itself!Age of system: varies, mostly <18 monthsAge of install: Windows folder created 14
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Jul 2, 2012
Well July 1st when I woke up I found that my computer restarted and said that it recovered from an unexpected error and I sent the data to Microsoft and they gave me this solution. Solve a problem with your PC. You received this message because hardware or software on your computer caused Windows to shut down unexpectedly and restart. This is a serious problem, commonly referred to as a stop error. If you've received this error more than once, we recommend that you do the following:
-Back up your files to avoid data loss in case of a complete hardware failure.
- Contact the original manufacturer of your computer to determine the specific component which is failing.
How do I find my computer manufacturer?
- Click the Start button , type msinfo32 in the search box, and then press Enter. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.
- Click to go online to see contact info for most computer manufacturers
- Additional technical info
Although we know the problem is caused by a hardware component, the error report doesn't contain enough info to tell us the specific component. It's likely that the problem is being caused by one of the following computer components:
- Random access memory (RAM)
- System board
- Central Processing Unit (CPU)
- Power supply
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Aug 28, 2012
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.1
[Code]....
Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
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Oct 19, 2012
How do I fix this problem on my Windows 7 desktop computer? this is what's been happening since last weekend! and I've only had my computer since the summer of 2011?
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Mar 26, 2012
Three days ago I found the computer safe mode with the message: Windows has recovered from an unexpected shutdown...and so on...Computer then would boot normally, but after a few minutes the monitor would go black. After shutting down with the button, the boot sequence would read Windows did not shut down normally...From there I got it to boot normally a couple of times, but after a few minutes a single mouse-click on something would kill the monitor again...eventually it would only boot into safe mode -- by itself. The graphics deteriorated to a more pixelated fuzzy mess, and suddenly even before the OS started it was low resolution I upgraded the driver to the latest (clean install) and last night things seemed fine. I left it on all night and this morning everything was fine and it worked great...for a few minutes. System Restore didn't help (grasping at straws here) but in Safe Mode With Networking everything seems just as it should (for safe mode, that is...). I am going to try to reset the card but I'm wondering if I'm correct in thinking it's probably the graphics card?
Windows 7 Ultimate on an older 2 core Dell
Details of Error:
Problem signature:
Problem Event Name:BlueScreen
[code]....
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Sep 20, 2012
It all started last weekend when I was trying to run Red Faction II, I changed the advanced boot configuration to use 2048 memory because apparently the game will not run otherwise (I did a lot of forum checking to find this solution). I was able to play the game fine, and there were no errors with my computer for a long while. Then I was playing Borderlands and my computer froze (The screen had many broken lines of color from the game and was playing a nonstop sound). After I rebooted the system and logged into my computer to check to see what the error was, it crashed again, only this time it went to the screen where it dumps the physical memory.Since then I was able to get the computer stable enough to use, but have not managed to find the error. I restored the boot settings to normal, and have ran memtest two times, and checked for errors in the hard drive once. Yesterday I tried running Borderlands Two and it crashed in a similar way to when I ran Borderlands, approximately 20-30 minutes after game start. I still have yet to be able to pinpoint the exact error causing these crashes.I checked my system logs and the only critical error I can find is kernal-power, I can paste the details upon request, but this gives no real information other than unexpected shut down.
I have checked other threads but was unable to find a solution, and I am currently unsure if it is a hardware problem or software problem. Initially I thought it was my RAM but tests indicated no errors.note: I have two different brands and sizes of RAM cards, but this has never been an error before, and I have run games extensively on this machine. It has been able to run such games as Skyrim, Borderlands, Minecraft, and various other games on the highest graphical settings with no problems.
System info: I'm pasting all things that I think may be relevant, sorry if it is a lot
OS NameMicrosoft Windows 7 Professional
System ManufacturerMSI
System ModelMS-7673
System Typex64-based PC
ProcessorIntel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3301 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/DateAmerican Megatrends Inc. V1.18, 2/22/2012
[code].....
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