Safe Mode With Networking Works, But Clean Boot Does Not
Nov 24, 2009
I try to help people with internet connectivity issues. Lately, this has been bothering me a lot. You get into safe mode with networking (f8 at startup) and everything works fine.The connectivity is fine. Some people have slow browsing issues, they are sorted out in safe mode with networking. For some, the computer freezes up while browsing in normal mode, but works perfectly in safe mode with networking.
The next valid step in troubleshooting would be to perform a clean boot (How to configure Windows XP to start in a "clean boot" state) i.e. disable all of the startup items and services.
But, I've notices, quite a few times, this does not work. People have performed scans and found no viruses (so this means that we cannot attribute the cause to spyware).
My question is : Is there something we can do if a clean boot does not work?
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Sep 3, 2012
I've got a new copy of windows 7 (32 bit version) I have got 4 GB ram only 3,25 in use (like I had on the XP version, running on the same PC) and after I boot up the PC I just look at the desktop, play with some random games, create and delete folders, do some little stress to the RAM or sometimes just doing nothing. The only boot that works is safe mode and its variants.
Things that I've done in the past 7 days:
-I checked RAM integrity - no errors
-Everything is up to date (drivers, everything) - it hanged/froze even with a fresh copy of Windows 7
-I use wireless if that is a problem, found some errors about it and will post them after this list
-enabled services and disabled them VIA msconfig (toying around I found out that it WONT CRASH with any internet service on normal mode)
-I checked Windows 7 compatibility and it's 100% compatible
-Tried to update BIOS but I don't think it will solve anything anyways
-Used dozens of registry cleaners (CCleaner and lots; lots more) - still nothing
-Put a second HDD on my machine with Windows 7 same version, it still crashed, but on the second machine the second HDD works great.
Event 7001: The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
Event 10005: DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Aug 22, 2012
I have a Asus G73JH laptop and I've had it for a couple years now. Windows 7 64-bit Two nights ago I was able to get on the internet and shut down my computer and went to bed, the next day I was only able to connect to internet while in safe mode. This includes hardwiring into the router, and the modem while in normal mode. When connected to the router wirelessly it says I'm connected without internet, however I cannot even access the router through 192.168.1.1?
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Sep 14, 2012
I am new here, and i just ran into a problem today that i can not fix. Had some issues initialy with windows explorer timing out, fixed a few things ended up going into safe mood by running msconfig and changing the boot tab. Now i can not get out of it, logged on as admin. Tried to use bootrec.exe in windows recovery environment. I am trying to not lose all the files and programs on the computer with a recovery install but i can not do that in safe mode or use upgrade install in boot from usb. I dont know why msconfig wont let me change the boot options nothing is clickable in that tab, but the rest of it works fine. Also tried using f8, even when selecting normal mode it boots in safe mood.
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Dec 12, 2011
I walked away from my computer last night with only Google Chrome running, and 2 tabs: AOL mail, and Facebook/FarmVille. When I returned to it, the browser froze. I hit cntl alt del to close the program. Things still seemed slow after everything was closed, so I tried a reboot. However, it won't let me past login. I get the word welcome with the spinning circle and nothing else.
In safe mode, things were fine, just a little slow. I scanned with Webroot twice, and nothing was found. I was browsing for suggestions last night and Tried sfc/scan now... That came back normal too. Another suggestion was some anti malware programs, downloaded Nader safe mode with networking. That's how I learned I get the same freeze at login with that startup.
I'm not a computer nerd but use them regularly and am willing to try some things before taking it into a shop, so I'm open to suggestions. Last month I contracted Trojans and while it was at Best Buy being repaired, they realized the hard drive was going bad, so I have a new hard drive, if that makes any difference.
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Nov 7, 2011
I am experiencing the black screen issues with my new windows 7 lenovo laptop. when it starts normally, I can get to my user logon screen but when I select a profile the computer takes a moment to load through the welcome... part and then just a faint light blue screen with cursor. In normal mode I have a cursor but no button or keyboard functionality whatsoever. I can boot the computer into safe mode with full safe mode functionality.I have spent literally 3 days working on the issue. I have tried everything I can to this point. Re-installing my graphics driver, disabling it all together and trying a new boot, same result. I've deleted all user accounts and created new ones (as I said this laptop was brand new so I don't have a lot of personal data on it, none anymore) as well as checked my winlogon/ shell to verify explorer.exe. System restore and Boot repair are also not working to help the issue at all.
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Jul 13, 2011
with the creation of a batch file which when run from normal mode it should take me to Safe mode with networking.considering the OS to be Xp and above, and with the next restart it should stay normal .
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Nov 18, 2012
I have an acer aspire laptop. Last night firefox stopped responding and from that message the whole thing, completely froze. Tried safe mode networking and it worked, but normal mode would not work at all. Tried a few hours later and restarted it then froze again once restarted in normal mode and hasn't worked since... yet safe mode works fine. Can anybody help? Please! The only way I could shut it down was to take the battery out. I turned it on, entered my password and when it loaded froze immediatley. I tried again, again the only way of shutting down was to take the battery out, and when turned on I was greeted by a black screen and nothing else. [code]
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May 26, 2012
I have ran the BSOD Dump & System File Collection app with the results attached. I attempted to run PERFMON report but was unsuccessful (Error: cannot find specified path).
I am running Windows 7 Home Premium (64 bit) and this is the original OS that was preinstalled with my laptop (ASUS G60VX). The system is approximately 2.5 years old and I have never re-installed the OS.
I continuously run system mechanic to monitor and clean out the drive and also use Norton 360 to supplement system mechanic. The system was gradually slowing down and occassionally freezing up. I upgraded the CPU with a T9600 chip and the system seemed to run fine but the temps definitely increased (fan constantly running but rpms varying with temps); I use SpeedFan to monitor temps. The lagging once again started so I had a deep scan and repair of the hard drive performed; took all night to run. This was done approximately one week ago. The system afterward now continually shuts down (BSODs) with no rhyme or reason. I do not know if it is hardware (GPU or hard drive) or software. I have re-installed the original CPU to see if this was the problem but the BSODs continue.
I am capable of operating in Windows Safe Mode with Networking.
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Oct 26, 2012
I have a toshiba satellite S505D and I am using windows 7 home premium. Recently ran a complete system recovery. Mouse works fine in safe mode but when I boot normally it freezes.
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Jan 16, 2013
I am using a windows 7 64bit OS and from yesterday its not responding at all. As in aftr entering the username and password it opens and then gets stuck. At times it opens and with in a min its stuck/frozen. and other times its jus a white screen and stays like that. It works very well in safe mode with no problems. I tried scanning in safe mode but nothing was detected. I use Avira antivirus. I even tried system recovery but didnot work.
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Aug 6, 2012
My friend's computer has started freezing and I'm here to post for him because he cannot access the internet. First crash was BSOD but other crashes are just hangs/restarts, have to do a hard reset from the chassis.When starting in normal windows the system freezes after 5-10 seconds once the desktop view pops up, OR sometimes it freezes when opening control panel/browser/or any other application but doesnt freeze if nothing is opened (except apps on start up).Chkdsk doesnt find anything and windows gives no errors on startup. I took a quick view in the memorydumps by debugging them which all seem to lead to different file errors "ntoskrnl.exe", nvidia driver, memory_corruption and some others (which I don't remember now). My friend is bringing the PC today to my house so I can take a better look at it.We tried using Windows 7 CD to use the repair option but it freezes after 1-2 minutes once it boots from the CD.Only thing my friend has changed before it started freezing was MSI motherboard BIOS update.I'm gonna test removing RAM sticks, removing graphic card drivers and clearing CMOS once my friend brings the PC.
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Oct 4, 2012
All of a sudden, from just turning it on today, my laptop (a dell inspiron) now only works in what it calls 'safe mode'. This has literally just started, and no amount of turning it off and on again has fixed the problem. When I turn it on it loads up to the windows welcome screen, but instead of loading my desktop the screen goes completely black, sometimes with the mouse still on screen that I can move around. When I force it to shutdown, something in it bleeps loudly. (Note: I don't know if this might be related, but I've been having problems with my screen for a while now where it goes all pink and green, I know this is the wire between the screen and whatever it plugs into being loose, I just haven't gotten it fixed yet, but it's never done this and gone all black before.)
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Oct 17, 2012
I have the most strange issue with my keyboard. It works in Bios, it works in safe mode, it works when I try to repair windows (repair files are added to a partition on the laptop - its how I bought it) but whenever windows boots normally, the keyboard won't work.It is a built in keyboard to my laptop and the fact it works everywhere else tells me it's fine (just in case connectors were damaged I stripped it and had a look anyway).Things I have tried
1) uninstalling the driver in safe mode - this reinstalls when I reboot but still no joy. The strange part is I do not think the driver files are corrupted because safe mode and normal mode seems to use the same drivers (standard ps2).
2) The manufacturer (HP Compaq) has no specific drivers which leads me to believe that standard ps2 is right but I reinstalled quick buttons -no joy
3) there are no conflicts or yellow exclamation point in device manager
4) the only thing I did was upgrade my AV (AVG 2013) so uninstalled -no joy.
5) ran AV and MBAM and ran TDSS killer just in case - no virus or malware
6) cleaned registry with Ccleaner -no joy
7) no processes or startup items are unusual but I have killed /disabled just in case-no joy
8) did a system restore (no joy)
9) I had backed up the registry ages ago so I tried that -no joy
10) Tried on battery and plugged in no battery in case the power is an issue -no joy
11) reflashed Bios - no joy
12 - All language sttings looked ok
A USB keyboard works if plugged in Just in case I did run hijack this too
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Jun 26, 2012
Fujitsu Siemens Amilo XI 2528[CODE]I tried startup repair and it failed with an error (I'll check for an error code when I get back and update). I decided to simply reinstall Windows 7 as since I installed it I only installed Google Chrome and iTunes since the install, so I wasn't bothered about losing anything. I booted with the disk and when it came to choosing a partition to install to, none showed up. I went into Safe Mode and everything works fine. Whenever I try to boot normally, though, it fails. dditional InformationOn startup, at the point in time you press F2 to enter BIOS, etc., there are several uneven jagged red lines across the screen - perhaps a graphics card issue?Also, I used to have Linux Ubuntu installed in a secondary partition in dual-boot when I had Windows Vista. I uninstalled that many months ago, but the option for it still shows up on boot as I, embarassingly enough, don't know how to get rid of it.
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Aug 15, 2012
My computer does not go past the "starting windows" logo on my computer. When it does the cursor just stays there loading. On top of that im not even able to do a system restore because of some type of error. Everything works fine on Safe Mode, and I really dont think its a virus.
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Dec 8, 2012
My computer freezes and only works in safe mode.
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Feb 14, 2013
windows 7 works in safe mode but not normal?
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Jul 16, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4094 Mb
Graphics Card: NVIDIA GeForce GT 220, 1024 Mb
Hard Drives: C: Total - 702610 MB, Free - 547651 MB; D: Total - 12690 MB, Free - 2255 MB;
Motherboard: MSI, Boston
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
My computer keeps freezing seconds after it logs in. I am not sure what to do and would like some help please. I also ran hijack this and got this result.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:08:09 PM, on 7/16/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Safe mode with network support
[code]....
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Oct 28, 2012
computer freezes after startup, safe mode works? Moved to Virus & Other Malware
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Jan 10, 2013
I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I must admit I am reluctant to think so because someone once came to this board with the seemingly exact same problem and no one here was able to help him.Just to reiterate, I can boot up in Safe Mode, with or without Networking as well as accessing the Command Prompt. That's about all I can do.Edit: Now when I do a System Restore, I get this error message when it restarts (everything else is blank unless I restart in Safe Mode): However, when I try to navigate to this location either via Windows Explorer in Safe Mode or via the Command Prompt, one can clearly see that the location doesn't exist. I am confused.
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Aug 15, 2012
My computer does not go past the "starting windows" logo on my computer. When it does the cursor just stays there loading. On top of that im not even able to do a system restore because of some type of error. Everything works fine on Safe Mode, and I really dont think its a virus.
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Oct 26, 2012
I ran a complete system recovery and now start up freezes. Seems mouse etc work perfectly fine in safe mode.
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Dec 27, 2011
I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop. [code]
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Aug 25, 2012
I bought new laptop ASUS K55V, and had an idea to plug in an internet, because my old laptop is really "old", and I found a problem - internet runs really slow in normal mode:
but fine in safe:
I think its a quite big difference I searched all over internet, tried multiple cmd commands, winsock fixes, and son on, Its a new laptop, all I have already installed are Firefox and Photoshop.
Specs:
Windows 7 Home Premium
8GB RAM
intel core i5-3210M
CPU 2.5Ghz 2.5Ghz
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Nov 26, 2011
Got an internet connection but IE9 won't work in anything but safe mode since big windows update, ols system restore point before update have gone.
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Oct 27, 2009
I've got:
HP notebook a Pavillion dv9000 9930us
4 gig DDR2 SDRAM
Nvidia Geforce 8600M GS
320 gig HD
Was: Windows Vista Home Premium x64
Now: Windows 7 Ultimate x64
and windows 7 does not love me. Every time I install things look to be going smoothly, then on the first boot (and from then on) every time I try to access any admin privileges I get the BSOD usually from IRQ, or page memory or a number of messages and the computer immediately reboots. This isn't a problem when I'm in safe mode, but when I'm there it shows that all the hardware is installed and working. Even then safe mode only gives me about 2 hours before it BSODs again.
Does this laptop just hate windows 7 or is there something I can do about this?
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