Computer Freezing After Logon (safe Mode Works)?
Jul 16, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4094 Mb
Graphics Card: NVIDIA GeForce GT 220, 1024 Mb
Hard Drives: C: Total - 702610 MB, Free - 547651 MB; D: Total - 12690 MB, Free - 2255 MB;
Motherboard: MSI, Boston
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
My computer keeps freezing seconds after it logs in. I am not sure what to do and would like some help please. I also ran hijack this and got this result.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:08:09 PM, on 7/16/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Safe mode with network support
[code]....
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Aug 6, 2012
My friend's computer has started freezing and I'm here to post for him because he cannot access the internet. First crash was BSOD but other crashes are just hangs/restarts, have to do a hard reset from the chassis.When starting in normal windows the system freezes after 5-10 seconds once the desktop view pops up, OR sometimes it freezes when opening control panel/browser/or any other application but doesnt freeze if nothing is opened (except apps on start up).Chkdsk doesnt find anything and windows gives no errors on startup. I took a quick view in the memorydumps by debugging them which all seem to lead to different file errors "ntoskrnl.exe", nvidia driver, memory_corruption and some others (which I don't remember now). My friend is bringing the PC today to my house so I can take a better look at it.We tried using Windows 7 CD to use the repair option but it freezes after 1-2 minutes once it boots from the CD.Only thing my friend has changed before it started freezing was MSI motherboard BIOS update.I'm gonna test removing RAM sticks, removing graphic card drivers and clearing CMOS once my friend brings the PC.
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Oct 4, 2012
All of a sudden, from just turning it on today, my laptop (a dell inspiron) now only works in what it calls 'safe mode'. This has literally just started, and no amount of turning it off and on again has fixed the problem. When I turn it on it loads up to the windows welcome screen, but instead of loading my desktop the screen goes completely black, sometimes with the mouse still on screen that I can move around. When I force it to shutdown, something in it bleeps loudly. (Note: I don't know if this might be related, but I've been having problems with my screen for a while now where it goes all pink and green, I know this is the wire between the screen and whatever it plugs into being loose, I just haven't gotten it fixed yet, but it's never done this and gone all black before.)
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Aug 15, 2012
My computer does not go past the "starting windows" logo on my computer. When it does the cursor just stays there loading. On top of that im not even able to do a system restore because of some type of error. Everything works fine on Safe Mode, and I really dont think its a virus.
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Dec 8, 2012
My computer freezes and only works in safe mode.
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Oct 28, 2012
computer freezes after startup, safe mode works? Moved to Virus & Other Malware
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Aug 15, 2012
My computer does not go past the "starting windows" logo on my computer. When it does the cursor just stays there loading. On top of that im not even able to do a system restore because of some type of error. Everything works fine on Safe Mode, and I really dont think its a virus.
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Dec 27, 2011
I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop. [code]
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Jan 3, 2013
I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop.I have an HP DV8 that is about three years old. Here are the specs:
i7 Q720 @ 1.60 Ghz
4GB Ram
I've tried doing the boot repair by pressing F8 during startup and it said everything was working perfectly fine.I also tried going to previous restore points and it still froze.I did a scan using hijack this and here is the results:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:49:58 PM, on 1/3/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Safe mode with network support
[code].....
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Nov 20, 2012
This morning i turned on my PC, and for the first few minutes it worked fine, but then it turned horrible. Everything froze when i attempted to click it or even hover my cursor over it. I tried to open task manager to shut down Firefox, but it took around ~20 minutes for task manager to open. Once everything was closed, I scanned with MBAM Pro and nothing was found, so I read about this on other sites. They said to clean the registry with a program called WiseCleaner. It took me 15 minutes to get it, but when it finished scanning it found 853 problems in the registry. I also defragmented the registry. Also, whenever I try to boot into safe mode, my computer freezes at CLASSPNP.SYS. Not sure what to do now, as no improvement was made.
Specs: Windows 7 Home Premium SP1, Intel Core i7 Q740, 6 gigs of RAM, ATI Radeon 5850m
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Oct 26, 2012
I have a toshiba satellite S505D and I am using windows 7 home premium. Recently ran a complete system recovery. Mouse works fine in safe mode but when I boot normally it freezes.
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Jan 16, 2013
I am using a windows 7 64bit OS and from yesterday its not responding at all. As in aftr entering the username and password it opens and then gets stuck. At times it opens and with in a min its stuck/frozen. and other times its jus a white screen and stays like that. It works very well in safe mode with no problems. I tried scanning in safe mode but nothing was detected. I use Avira antivirus. I even tried system recovery but didnot work.
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Feb 26, 2012
Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.
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May 1, 2012
After attempting to start my PC in Safe Mode to uninstall a graphics driver, it loaded drivers normally only to crash a few seconds after displaying the logon screen, which immediately caused the computer to load Windows normally. This error has been repeated countless times with the same result.
I have only tried to start up 'normal' Safe Mode. Sometimes key strokes are accepted (one time I had enough time to start inputting my password), but mostly, Safe Mode loads drivers, flashes the logon screen, and crashes.
Any ideas/advice? I have had this computer for 3 years now and this is the first time I have tried to start it in Safe Mode. If it matters, it's a Studio 1737, 8 GB ram, etc., more details can be provided if necessary.
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Oct 17, 2012
I have the most strange issue with my keyboard. It works in Bios, it works in safe mode, it works when I try to repair windows (repair files are added to a partition on the laptop - its how I bought it) but whenever windows boots normally, the keyboard won't work.It is a built in keyboard to my laptop and the fact it works everywhere else tells me it's fine (just in case connectors were damaged I stripped it and had a look anyway).Things I have tried
1) uninstalling the driver in safe mode - this reinstalls when I reboot but still no joy. The strange part is I do not think the driver files are corrupted because safe mode and normal mode seems to use the same drivers (standard ps2).
2) The manufacturer (HP Compaq) has no specific drivers which leads me to believe that standard ps2 is right but I reinstalled quick buttons -no joy
3) there are no conflicts or yellow exclamation point in device manager
4) the only thing I did was upgrade my AV (AVG 2013) so uninstalled -no joy.
5) ran AV and MBAM and ran TDSS killer just in case - no virus or malware
6) cleaned registry with Ccleaner -no joy
7) no processes or startup items are unusual but I have killed /disabled just in case-no joy
8) did a system restore (no joy)
9) I had backed up the registry ages ago so I tried that -no joy
10) Tried on battery and plugged in no battery in case the power is an issue -no joy
11) reflashed Bios - no joy
12 - All language sttings looked ok
A USB keyboard works if plugged in Just in case I did run hijack this too
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Jun 26, 2012
Fujitsu Siemens Amilo XI 2528[CODE]I tried startup repair and it failed with an error (I'll check for an error code when I get back and update). I decided to simply reinstall Windows 7 as since I installed it I only installed Google Chrome and iTunes since the install, so I wasn't bothered about losing anything. I booted with the disk and when it came to choosing a partition to install to, none showed up. I went into Safe Mode and everything works fine. Whenever I try to boot normally, though, it fails. dditional InformationOn startup, at the point in time you press F2 to enter BIOS, etc., there are several uneven jagged red lines across the screen - perhaps a graphics card issue?Also, I used to have Linux Ubuntu installed in a secondary partition in dual-boot when I had Windows Vista. I uninstalled that many months ago, but the option for it still shows up on boot as I, embarassingly enough, don't know how to get rid of it.
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Feb 14, 2013
windows 7 works in safe mode but not normal?
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Jan 10, 2013
I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I must admit I am reluctant to think so because someone once came to this board with the seemingly exact same problem and no one here was able to help him.Just to reiterate, I can boot up in Safe Mode, with or without Networking as well as accessing the Command Prompt. That's about all I can do.Edit: Now when I do a System Restore, I get this error message when it restarts (everything else is blank unless I restart in Safe Mode): However, when I try to navigate to this location either via Windows Explorer in Safe Mode or via the Command Prompt, one can clearly see that the location doesn't exist. I am confused.
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Nov 24, 2009
I try to help people with internet connectivity issues. Lately, this has been bothering me a lot. You get into safe mode with networking (f8 at startup) and everything works fine.The connectivity is fine. Some people have slow browsing issues, they are sorted out in safe mode with networking. For some, the computer freezes up while browsing in normal mode, but works perfectly in safe mode with networking.
The next valid step in troubleshooting would be to perform a clean boot (How to configure Windows XP to start in a "clean boot" state) i.e. disable all of the startup items and services.
But, I've notices, quite a few times, this does not work. People have performed scans and found no viruses (so this means that we cannot attribute the cause to spyware).
My question is : Is there something we can do if a clean boot does not work?
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Oct 26, 2012
I ran a complete system recovery and now start up freezes. Seems mouse etc work perfectly fine in safe mode.
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Nov 5, 2012
I have the following computer:Samsung model NP300V5AH, Windows 7, Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz 2.19GHz, Installed memory (RAM) 4.00 GB, 64-bit Operating System My problem is freezing. At first it would only freeze when opening or saving a huge file in Photoshop with Illustrator and AutoCAD also running but now it's gone to freezing when I open a second window in Chrome.
It only freezes in Safe Mode when I try to open a big program like AutoCAD, adobe stuff, chrome is no problem in safe mode with networking. This is a proper freeze, I can leave it for hours and it's still frozen, need to hold down the power button everytime.
So far I have tried:
Scan with CCleaner
Scan with Malware Bytes
Scan with Spybot (found lots incl.iminent search which had been a problem - but apparently not THE problem?)
Removed Utorrent, iminent search,1clickdownloader using Program Unistall
Checked drivers in device manager.. just one flag for Microsoft ISATAP Adapter when in safe mode. Reinstalled but still there, internet said this problem wasn't a problem?
Did System Restore to oldest date, no help.
Ran microsoft fix it, no help.
Did safe boot with everything except Microsoft services turned off - still a freezing problem
I don't have my windows recovery CD as i'm in the middle of a move and everything is in a container on a ship.Haven't done a memtest+ yet as it seemed complicated and last-resort-ish...
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Feb 22, 2012
My samsung R522 Windows 7 ultimate 32bits has started freezing on the welcome screen. And to add to that on the log in screen there is now no text in the popup boxes or for the account name. I have tried all safe modes, last known good configuration and with Samsung recovery 3 i have done a basic restore but nothing has worked. I would be open to a full system restore if i needed to but i would prefer not to.
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Aug 25, 2012
I bought new laptop ASUS K55V, and had an idea to plug in an internet, because my old laptop is really "old", and I found a problem - internet runs really slow in normal mode:
but fine in safe:
I think its a quite big difference I searched all over internet, tried multiple cmd commands, winsock fixes, and son on, Its a new laptop, all I have already installed are Firefox and Photoshop.
Specs:
Windows 7 Home Premium
8GB RAM
intel core i5-3210M
CPU 2.5Ghz 2.5Ghz
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Nov 26, 2011
Got an internet connection but IE9 won't work in anything but safe mode since big windows update, ols system restore point before update have gone.
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Oct 27, 2009
I've got:
HP notebook a Pavillion dv9000 9930us
4 gig DDR2 SDRAM
Nvidia Geforce 8600M GS
320 gig HD
Was: Windows Vista Home Premium x64
Now: Windows 7 Ultimate x64
and windows 7 does not love me. Every time I install things look to be going smoothly, then on the first boot (and from then on) every time I try to access any admin privileges I get the BSOD usually from IRQ, or page memory or a number of messages and the computer immediately reboots. This isn't a problem when I'm in safe mode, but when I'm there it shows that all the hardware is installed and working. Even then safe mode only gives me about 2 hours before it BSODs again.
Does this laptop just hate windows 7 or is there something I can do about this?
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Sep 3, 2012
I've got a new copy of windows 7 (32 bit version) I have got 4 GB ram only 3,25 in use (like I had on the XP version, running on the same PC) and after I boot up the PC I just look at the desktop, play with some random games, create and delete folders, do some little stress to the RAM or sometimes just doing nothing. The only boot that works is safe mode and its variants.
Things that I've done in the past 7 days:
-I checked RAM integrity - no errors
-Everything is up to date (drivers, everything) - it hanged/froze even with a fresh copy of Windows 7
-I use wireless if that is a problem, found some errors about it and will post them after this list
-enabled services and disabled them VIA msconfig (toying around I found out that it WONT CRASH with any internet service on normal mode)
-I checked Windows 7 compatibility and it's 100% compatible
-Tried to update BIOS but I don't think it will solve anything anyways
-Used dozens of registry cleaners (CCleaner and lots; lots more) - still nothing
-Put a second HDD on my machine with Windows 7 same version, it still crashed, but on the second machine the second HDD works great.
Event 7001: The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
Event 10005: DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Mar 29, 2012
My A200 has been upgraded to 4GB RAM, and Win7, worked fine for a while, then started randomly freezing with weird screen stuff (video not displaying properly). Power off only worked. Much frustration and removal of progs later, tried on safe mode - works fine. Safe mode with networking - works fine. Can plug it in (surefire way to get it to fault normally) and in safe mode it works fine, in normal mode, immediate fault.
Thought perhaps a horrible malware, did clean install from disc of win7, no change (except now, coz I deleted all the Toshiba drivers, the dvd drive is noisly lol). Can't load progs to run the damned thing properly because it won't run in normal mode, only safe mode. Tried formatting the hdd, but it won't let me (partitions) which I thought were reformatted during a clean install anyway?
Haven't tried changing the charger yet, because it works fine in safe mode, so I thought probably a software issue? Have tried minimal or "clean" normal boots, freezes immediately.
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