Office 2003 Causing Windows Update Error

Jan 15, 2013

I have encountered an extraordinarily odd problem on freshly reformatted Windows 7 Home Premium 64bit machine. I reinstalled Windows, all the updates, then tried to install Office 2003. When returning to Windows Update I got a 8024402F error. I used System Restore to take me back before the installing office, tried Windows Update. Installed Office 2003, same error.

The reason for the reformat was the same error, which I tried to resolve by deleting the SoftwareDistribution folder. It seemed to work, but then a Windows Update attempt hung on checking for updates for nearly 10 minutes. I got frustrated and rebooted, and the machine would not boot at all. Not even in Safe Mode. System Restore via the recovery environment generated numerous errors. No clue what might have caused all this, but needless to say I am reluctant to try solve this error by canning the SoftwareDistribution folder.

Has anyone encountered this? The culprit update must be sometime in the last month or so. The customers first told me about getting errors saying Windows Update was failing about two weeks ago, and said they were around for a while before that.

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