Laptop With Windows COA Suddenly Says Windows Isn't Genuine
Dec 29, 2011
My mother-in-law gave us her laptop this year for Christmas. It's about a year old, an HP G60, and it worked fine for her before she gave it to us.
Now, seemingly out of nowhere, we're getting messages that windows 7 isn't genuine and that we might be victims of software fraud. There is a COA on the bottom of the laptop and MIL says she never got that message before, so I have no reason to doubt that the software is genuine, but for some reason MS can no longer validate it.
Windows has been re-installed, so that means we've been doing a lot of updating, and the computer was restarted immediately before the problem appeared, but I do not think it was immediately after installing a SP. I have already tried all the fixes here, but none of my settings needed to be changed. Plug and Play was already set to Not Defined, Network Service was already set to allow Full Control and Read, etc. So none of those worked.
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May 24, 2012
What I think to have caused the problem is in this previous threadnyway, after doing that last fix and booting the computer the next day, I got an error saying I may be a victim of software counterfitting, followed by a black wallpaper with a not genuine message at the bottom right. I need to get it working again so I can get updates, and I've lost my Windows 7 Home Premium key which makes this all the more difficult to fix with normal tech support from Microsoft
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Jan 13, 2013
I built this PC myself. It was built around 5 months ago. I installed Windows 7, and it said it was perfectly genuine and everything. I bought this on eBay from a person with 99% Positive feedback and with 2300 stars, so I'm sure it isn't pirated. Now randomly I have a black wallpaper and in the bottom right corner it says Windows 7, Build 7601, This copy of Windows is not genuine. I've scanned the computer fully for viruses with AVG and Malware with Malwarebytes, and found no problems. [code]
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Jan 20, 2013
About 9 months ago I was upgrading the hardware on my PC including the hard drive. To cut to the chase, a friend of mine had a copy of the 64bit window 7 ultimate and told me to install that and buy a window key online to save some money. He said it works fine as he had done it before. So I did that, and it worked great until a couple of days ago, when I started getting all the windows not genuine boxes and signs on screen. I have tried re-entering the windows key with no luck.
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Jan 27, 2013
I don't know what is the best free software to clean all the cookies and registry files. my laptop always lag this past few days and suddenly "this version of windows is not genuine" appear on bottom left of my wallpaper. i've installed paid anti virus internet security for my laptop. so what should i do? my windows 7 home premium is genuine because i bought asus
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May 21, 2010
Ive had windows 7 since it came out pretty much all been fine could install all updates and go though MS validation etc.... this afternoon was on it all ok still. come back from doing some work and to see a message in the corner "windows 7 build 7600 This copy of windows is not Genuine".
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Nov 10, 2012
I upgraded the HD on my HP Elitebook 8540w laptop. WIndows 7 Premium, OEM, from HP, system still under warranty. No problems for a couple weeks after the upgrade, then Windows is suddenly not valid. It is wierd. The System Properties shows Windows is Valid. But Windows Update and Microsoft Security Essentials will not update. The online check at Microsoft fails. [code]
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Jul 17, 2012
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 8175 Mb
Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
Hard Drives: C: Total - 114470 MB, Free - 65830 MB; D: Total - 76832 MB, Free - 44153 MB; E: Total - 400003 MB, Free - 399901 MB;
Motherboard: Gigabyte Technology Co., Ltd., P67A-D3-B3
Antivirus: Microsoft Security Essentials, Updated and Enabled
This weekend, I bought and installed a new SSD into my computer. I re-installed my Windows 7 (Home Premium x64 OEM) onto it, (fresh install, no migrate) and immediately formatted my mechanical HDD. I went into my BIOS and changed boot priority. (I set it to CD first, because I was re-installing from the disc, followed by my SSD.) I changed BIOS Drive positions, with my SSD as #1 and HDD as #2. On my Mobo, my SSD is plugged into SATA3 Port #1. My HDD is plugged into SATA2 Port #1. As soon as I got Windows installed, I started re-installing programs, setting up my admin account, and generally resetting my system, theme, Rainmeter, etc. Then I started getting messages that I wasn�t running Genuine Windows. I clicked the �Resolve Online� button, and downloaded the authenticator software, which told me I needed to buy a copy of Windows.This irritated me, because I am running a key I bought legitimately, and I have the packaging and CoA. I called Tech Support. I spoke with a very helpful gentleman. He checked out my product key. He had me activate my product, which I hadn�t done on my new install yet, and I got a �Genuine� tag to appear under the Windows Experience Rating in �My Computer>Properties�. He said I was good to go. Now, 48hrs later, I�m getting the "Not Genuine" message again. I have a screenshot of Windows claiming to be Genuine and Not Genuine at the same time. (See Attached photo.) I have installed a lot of updates since my re-install, so I do seem to be getting those. So, although I formatted the original Mechanical HDD, I have to assume there are some residual Windows files still on it, (but I'm not finding any) because apparently Windows thinks it�s running on two machines now, I assume. I�m also getting a strange message in my Boot process, which asks me if I want to Boot into Windows 7, or into Windows 7. A 30sec timer then appears and chooses the highlighted option, and continues to boot normally. This computer is custom built, and I purchased an OEM version of windows separately from the builder - legit, physical packaging - and I opened the packaging and installed it myself about a year ago. It has been fine until I installed the new drive this weekend.
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Sep 8, 2012
This is the MGADiag result:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-HB6G6-83YQG-C6J34
Windows Product Key Hash: fgb7+B0riRRzJ3kMcWdqi2j/5Os=
Windows Product ID: 00371-221-4477094-86066
[code].....
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Jan 15, 2013
Recently a note has appeared on bottom right of screen on my laptop which says-This copy of windows is not genuine. I know for a fact it is genuine as i only purchased it 0n the 3rd December 2010. I have not had any problems with it until the note appeared on my laptop last week.
Code: Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
[Code].....
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Aug 25, 2012
I suddenly started receiving an error that "This copy of Windows is not genuine" even though I am sure it is genuine. I have been using it for a year without a problem. When I try to re-activate it, I get an error that it is not a genuine copy. [code]
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Oct 13, 2012
I have an ASUS notebook (U31F i5 with 4 GB mem) which until recently I used only occasionally. It has Legit Office 2010, but no CD/DVD drive. My desktop hard disk crashed in a big way so I am using the notebook as my main computer.It has just recently started throwing up messages that my Windows Homw Premium (x64) is not genuine. It is gebuine OEM and activated (back when I got the notebook), and I have not tampered in any way.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
[code]....
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Jun 13, 2011
Hi there, right now I have a non genuine version of Windows 7 Ultimate installed, I'm looking to replace it with a genuine copy of Windows 7 home premium. Could I do this with an upgrade disc or would I need to buy the whole OS? I'm trying to avoid paying 200$ to activate Ultimate.
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Jun 30, 2011
I am using an Acer Aspire 5738G, which originally came with Windows Vista Home Premium. Later I got the free Windows 7 Home Premium update disc and never encountered any problem.
But since the last 1 month or so, I've been getting this 'Windows not genuine' message on a random basis. Microsoft Security Essentials says that it will disable itself within 30 days if the issue is not resolved. When I click on 'Resolve issue', an IE window is opened and takes me to Microsoft's website. When I do all the steps explained, everything goes back to normal and my Windows is again considered as genuine.
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May 19, 2012
My laptop just went off suddenly, as if the battery had just run down, but it was the same after plugging it in and charging it. The screen is off and the only LED lit is the power one.
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Aug 10, 2012
I have a fairly new laptop that suddenly, for two weeks ago went VERY slow. The start up time has increased from about 1 minute, to about 5-6 minutes. And it is generally slower, and freezing occasionally (The ones that freeze the most are programs like flash player (while browsing) and "explorer".) Although it gets faster after a while, it hasn't been as fast as when I got it. And not only that, for about 4 days ago when I was about to go to bed, I turned the "sleep mode" on. (It takes about an hour or so for it to run faster, and not freeze as much.) Anyways, it usually takes some time for the sleep mode to turn on, because of the laptop being as slow as it is. So I had fallen to sleep before the bsod had occurred
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Nov 16, 2012
i have been using dell N4010 with windows 7 OS lappy for 1year. when i was using lappy in last night(15/11/2012), it was turned off suddenly. i started again and it was running few minutes and got same problem. after that i did diagnostics in my laptop and showing one error code 2000-0416. its always turned off suddenly after complete boot up.
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Dec 3, 2011
My hp laptop suddenly always starting with startup repair. It has been working fine for months and now it cant startup. Could this be caused by running a java game for too lonng? Or possibly overheating?
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Mar 19, 2012
I use my laptop to dj with 4 nights a week so as you can imagine it is very important to me and a vital part of my income. a few weeks ago i had an issue where i had somehow picked up a virus and it forced me to do a complete format and reinstall of windows. however since then it has been running very hot and cpu usage has gone through the roof.
all drivers and bios are up-to date and the laptop is fully optimised for audio processing.
the specs are as follows:
hp g62 450sa
i3 2.27ghz
8gb ram
60gb ocz vertex ssd (with os on)
500gb 7200rpm hdd in drive bay (music only)
i have read that another complete reinstall may fix the problem, which i am prepared to do.. however onto the next problem, i left a cd walled in a club last week which had my recovery discs in it, when i went back the next week it was gone!!
how to get around or sort this, or is there anywhere that i can download a copy of the install discs. i have spoken with microsoft and they are willing to re-authorise my product key when i re-install.
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Aug 12, 2011
I have an older Dell Inspiron 5100 that's been rock solid since day one. I recently transferred all my music from my PC to my Seagate FreeAgent GoFlex so I could organize my files while I was out of town on business. When I got to my hotel and plugged the Seagate into the USB port the laptop would not recognize it. There's two USB ports, one of the USB ports does nothing at all when I plug the drive in (not even a 'Ding-Dong' sound). The other port at least responds but still not recognized. By "responds" I mean Windows responds with a "Dunn..." sound; not the happy two tone sound of a device actually being recognized and available, just a "Dunn..."I've used this drive before on this laptop on several occasions so I know it's compatible. I also came home and plugged to drive back into the PC to see if the drive itself responds. It does, and all files are there and happy. Also, when plugged into the non-responsive USB slot the light on the drive blinks a couple times, the platters spool up for 15 or so seconds then goes out. When plugged into the other USB slot (the one that goes "Dunn...") the light comes on and stays on and the platters spin untill I unplug the device. But it's still not recognized.
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Dec 31, 2011
So I have a Dell Inspirion 1545; One day when I turned it on, it started running extremely slow. It took almost 30 minutes just to boot to password screen, I put in the password and almost took another 30 minutes to get to desktop. Well then it started giving me errors like Dell Dock has failed and Windows (Something) had crashed, I got it up long enough to run Malware Bytes, and CCleaner to fix registry errors but nothing. Now I try to turn it on in normal mode and takes about an hour and thirty minutes to get through everything and to the desktop and thats if the icons decide to show. and if I try to get it into safe mode I get Bad_System_config_Info bsod.I dont really know whats going on, it decided that it was gonna shit out on a random day. The computer is out of warranty and Dell doesnt provide support for it anymore.Its basically un-bootable. There are no system restore points aswell, Repair your computer says it fixes everything but it doesnt.
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Apr 6, 2012
I have 2 laptops - the hard drive for one of them is now suddenly asking me for a password.I never set any password on it
1. I set the BIOS password on one laptop (which has a dual boot)
2. I made a backup image of the Windows OS on an external drive using that dual-booted machine
3. I then installed that backed-up image on the other harddrive using the same machine - and that caused the password....
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Nov 23, 2012
I was cleaning up my wife's laptop and installed a defragger from CNET and while in that program the screen went blank and now it wont restart - when I push the On button nothing happens. I'm in real sh...t, I broke HER computer.
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Aug 3, 2012
I'm writing on my desktop laptop at the moment, as I can't stand how slow my laptop is..Well, I was on a holiday for a few weeks. And when I came home, my laptop suddenly went super slow!I have no idea how this could happen, as my laptop is fairly new, and the only thing I have installed to it is games from Steam. ( I got it in March I think?)It takes 10 minutes to start it, and when it's on, it is super slow. And not only that, it laggs allot! (Explorer stopped working etc.)I have disc fragmented several times, as well as used the disc cleanup utility.I have done a system restore, but that didn't work either, as it wasn't any old restore points to recover to.That's basically everything I've done, and it didn't work.
Something worth to mention,- The Internet browsing has become very slow on my laptop as well. (Not on my desktop.)The laptop is getting hot quite often, because there are only one fan in the whole laptop. And I haven't cleaned it a single time after I got it.
Spec:
Asus K53S
CPU - Intel Core i7 2.2 Ghz.
GPU - Nvidia GeForce GT 630M 2GB
OS - Windows 7 Home Premium
RAM - 6GB
HDD - 750 GB
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Mar 18, 2012
my laptop suddenly starts to go blank after a few minutes of use. I am using Windows 7 Home 64 bit. I have updated drivers and a good virus program. Nothing has changed recently.
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Feb 11, 2013
my labtop hp core 5i is screen suddenly become balank now what should i do
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Apr 17, 2012
Today i suddenly got a message about Limited Connectivity on my laptop (Asus X53E)
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Jun 30, 2011
I have the same problem on my HP laptop, suddenly all system freezes and I cannot do anything except hold shut down button. I have monitored my CPU performance on startup and it goes crazy when my avast anti-virus is updating almost about 70% of cpu usage.
Technical details: Celeron Dual-Core CPU T3100 @ 1.90 GHz, 3gb ram, Mobile intel 4 Series Express Chipset Family
I haven't done anything with programs, have run ccleaner few times, also Disk Clean up and defragmenter. Scanned with the same avast scanner and Trend Micro House call, everything was fine. But never done any cleaning in 'fan' region.
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Jun 12, 2010
I've problem with my monitor now, it gray horizontal lines appear suddenly, what shall I do?
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Jun 3, 2011
It's a dell latitude, 1 year old. Laptop suddenly crashed and when the laptop booted it said: "no boot sector on internal hard drive". I tried repairing the boot sector with the windows repair function, but the hard drive is just empty... nothing to repair. Then I tried to boot off a ubuntu live cd. which worked. and showed me an empty hard drive with the_maximum_capacity_of_the_drive_GB of unallocated space.
Since that I reinstalled windows 7 two times, and stopped working after an hour or so. I installed ubuntu, which worked for several days. then i tried windows 7 again (clean install). And then I kept working on the laptop for a couple of hours until the "crash" happened. All the programs stopped working suddenly. When I opened anything I was shown this error: "Illegal operation attempted on a registry key that has been marked for deletion."
After that everything is lost if I turn the computer off. And I'm back at an empty unformatted hard drive. I changed the sata operation mode in the bios to different options before every installation of windows. I didn't try xp, because I don't have dell-xp cd's . Is the hard drive broken? I guess not because ubuntu works. and windows 7 also, but it just goes away suddenly... Here's a video (shot in portraitmode) of the event... [URL].
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Jan 22, 2012
I have the same problem as Justin24 had in this forum
[url]...
i was wondering if I could get that attachment from Phantom010 for profilelist.reg.
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