HP4500 With Usb Won't Print Under Windows 7

Jan 16, 2013

I am working on my nephews laptop which came with Win7 64bit and I installed a usb connected HP4500.all-in-one which was working until recently. It shows under printers as the default and i can use testprint from the properties screen which works fine and prints OK. However, I cannot print with any of the apps like wordpad,acrobat,word 2007 etc. It flashes and disappears and nothing shows up in the print que. I have tried uninstalling and reinstalling with new drivers I pulled from the HP site but still get the same result. Once in a while an HP4400 device shows up which apparently was loaded initially and deleted. I think perhaps a windows update has left something else as the default device

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Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Professional , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 1995 Mb
Graphics Card: Intel(R) Q45/Q43 Express Chipset, 773 Mb
Hard Drives: C: Total - 152485 MB, Free - 112861 MB;
Motherboard: Dell Inc., 03NVJ6, A02, ..CN7360409R0636.
Antivirus: Microsoft Security Essentials, Updated and Enabled

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on the other-end..

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