Game Keeps Crashing, The Process Hangs When Close It In Task Manager

Sep 6, 2012

I've got a laptop with windows home premium 64 bit installed on it and I use it for gaming a lot. It's high spec and there's usually no problem but I've been having problems with guild wars 2.Basically the game crashes a lot. When it crashes, I end the application in task manager but if you go to the processes tab the process is still there and clicking end process or end process tree doesn't close it down. The game won't restart while this is hanging so I have to reboot the laptop. It's getting very annoying and is happening a couple of times a day. Does anyone know how to fix the problem? Is there a way to kill processes quickly or does anyone know what I can do to stop the crashes full stop?I've tried opening task manager and closing the application then closing down the process which doesn't work. I tried ending the process first before ending the application but that still closes down the application and leaves the process hanging. I've tried to end the process in the cmd line but it still leaves the process hanging or if I do it before ending the application it just closes the application and leaves the process hanging.

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System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Ultimate , 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T9900 @ 3.06GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 16371 Mb
Graphics Card: NVIDIA Quadro FX 2700M, 512 Mb
Hard Drives: C: Total - 476837 MB, Free - 177560 MB; E: Total - 476936 MB, Free - 28762 MB; F: Total - 1907725 MB, Free - 68972 MB;
Motherboard: Dell Inc., 076V94,
Antivirus: Symantec Endpoint Protection, Updated and Enabled

Now to the actual problem. The reason I bought all this RAM was so that the computer would run faster and more smoothly. Despite the large amount of memory, however, I still experience frequent spikes in CPU Usage, which I have learned is not related to RAM very much if at all. Regardless, I would still assume that my system wouldn't have to overexert itself to run simple tasks like Windows Explorer (i.e., folders, desktop and taskbar) or the Task Manager itself.

Either of these tasks, as well as others such as "System," "svchost," or "File I/O Surrogate" (none of which I know much about) can spike to anywhere from 30-70% of the CPU without warning, and when it does, the total CPU Usage ends up being 100, which REALLY makes my laptop sluggish and unresponsive.

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Quote: Event Viewer Issues;
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[code]......

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Event 1002, Application Hang
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[code]...

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[Code]....

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[Code].....

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