Folders Are Not Showing After Successful Virus Cleanup?
Nov 4, 2011
Well my computer was infected with a strange virus recently which I managed to get rid of with help of various antiviruses and anti spywares, and my pc is all clean again. But the problem I have now is that great number of folders have disappeared! I have already checked if they were hidden or even deleted, but when I manually access those folders from browser address bar it works just fine. (I.E theres no way I can see my "program files x86" in the browser, but yet when I type in C:program files x86 it would take me there just fine").
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Dec 7, 2011
Amd Phenom II x4 B55 BE, 4gb ram, 2 1tb hdd, 1 250gb external, win7 prof. 64-bit, running kaspersky now. Was using avast prior to problem. Ok to the problem: Unusual or perhaps just new memory usage being high (cpu usage just fine)Direct cause: svchost.exe (system, pid 888) to be exact..Possible Indirect Cause: Virus (most notably the fakeAV trojan)Ok, so i got the fakeAV trojan last night late. I have i believe cleaned it completely, still running a few last scans to check, then rerunning a few in safe mode, but so far everything has come back clean lately. (at least each program once clean, usually multiple).So what this virus does is install a fake av pop up, which of course didn't click and a program called arc.exe (which runs in task manager as microsoft 8 direct blah blah bull) and downloads trojans. So I manually deleted (end process tree, file location, delete, it was in a temp folder) the arc.exe (which was the fake anti-virus pop up blocking me from accessing anything on my computer), but it damaged the registry and I could no longer execute any .exe files, open any programs, or install anything. I did the manual delete etc etc in safe mode with networking.
So out of necessity I restored the computer to a week ago to fix the registry/file access issue to be able to get av software etc etc.(I also deleted all the temp folders, prefetch (it had a lot of download instances of the trojan for the arc.exe file) and a few spot files i knew were bad (i keep close tabs on what I've put on my computer when, and using search modified and looking at date created, deleted a few folders and such that were no good).
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May 27, 2011
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Jul 18, 2012
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Feb 9, 2012
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Apr 4, 2011
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Feb 2, 2010
I am using a brand-new Dell Inspiron One model with a Lacie-model external hard-drive, on Windows 7. All of a sudden, when I click to view my folders, they are completely empty. When clicking on the My Computer option, my hard drive is there, showing 76 GB free out of a total of 232 GB, but everything appears to be gone. When I click on those files, I receive the error stating I am afraid to re-start or unplug my hard drive.
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Aug 10, 2012
I have an LG N2A2 NAS box with a wired connection into my router. I then have two laptops that are generally connected to the router wirelessly but sometimes via cable, if I am transferring a large amount of data. The main laptop is running Win 7 Pro (64 bit) and the other one is running Vista Business. Until a couple of weeks ago the NAS would show up under computers in Windows Explorer on the Win 7 laptop, and the shared folders could be accessed. At that point I connected the other laptop via cable to the router.
Since then NAS has not been showing under computers in WE on the Win 7 laptop and I haven't been able to access the shared folders. The NAS is still showing as a media device and I can log in via IE - but I cannot get at the files directly or back up to a NAS folder. I have tried entering the device name and IP address in WE but I get the error message "Windows cannot access XYZ...". I ran the troubleshooter but it didn't work. The NAS came with a NAS detector utility and sure enough this detects the NAS but when I click "Open Network Folder" nothing happens. I have tried changing the IP of the NAS but this does not make any difference.
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Jan 4, 2012
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Jul 9, 2011
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Oct 2, 2011
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Jan 13, 2013
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Feb 21, 2012
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Nov 1, 2009
How to Open and Use Disk Cleanup in Windows 7 ?
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Oct 18, 2012
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1. Security update for Microsoft .NET Framework 4 on XP, server 2003, Vista, Windows 7, server 2008, server 2008 R2 for 64 (KB2656351)
2. Update for Microsoft .NET Framework 4 on XP, server 2003, Vista, Windows 7, server 2008, server 2008 R2 for 64 (KB2600217)
3. Definition update for Windows Defender- KB915597 (Definition 1.139.0.0)
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Jan 14, 2013
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i5 2500k on Gigabyte P67-UD3 if it's any help. The bios update was from F3 to F7.
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