Error 0xc004f063 BIOS Missing Required Lisence
Dec 15, 2012
My computer crashed a few months ago due to a brown out and, as a result, windows 7 ultimate had to be reinstalled from a boot disk. Once it was re-installed, We put my serial number in and it worked fine (just as it had before). My integrated graphics on my motherboard went out so when i got my GPU up and going, my computer gave me this error and will not let me put in my serial. At the bottom of my screen It displays hat this copy of windows is nott genuine, even though i know it is. Each time I repeat the process i receive the same error code. I don't quite understand what I am reading in the other forums. I just want to get this computer running.
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Sep 17, 2012
2 days ago my Windows software changed on a restart and now tells me it is not genuine. I followed the steps to re-enter my product key and receive this error: Software Licensing Service reported that the computer BIOS is missing a required license. Error code: 0xc004f063.
Here is my MGA Diag tool validation report:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
[Code]....
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Dec 24, 2011
I have Dell Inspiron N5010. I was using windows 7 home basic 32 bit os. I wanted to change it to windows 7 ultimate. So I have inserted windows 7 Installation disk into CD drive. Then I went to through the installation and I chose the Custom as the installation type.When the partition page appeared, I have formatted all the disks including C which contains windows files. Then I got 298 GB unallocated space. Then I split them in to 4 partitions. Then I have selected one partition to install the windows. Then installation started .
Copying windows files succeeded. Expanding Windows files(0%) is still be like that for 20 minutes. Then I got the error message like: "Windows cannot install required files. Error code 0x80070017". And I thought it would be the installation disk problem. But it works fine in other systems. I tried several disks. No use. Also I got another problem. When system boots I tried to enter into BIOS using F2 and F12 which was mentioned in screen. But it did not enter into the BIOS, Instead it goes to the installation.
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Jul 29, 2010
I'm trying to install Windows 7 64bit. After loading windows 7 setup from my dvd drive I get the error "Required CD/DVD drive device driver is missing." From doing a lot of research, it seems this error has nothing to do with my DVD drive but has to do with the SATA Controller Driver. So I try to load the 64bit drivers for the SATA controller and it finds them okay but when i try to install, it says something like "no new devices found". The SATA Driver(s) are the only it ever finds, except for the time I enabled Raid... Then those drivers showed up as well but with the exact same results.
From another forum I was directed to this microsoft page: [URL] and the resolution says: "To workaround this issue, disable AHCI mode for your disk controller in the system BIOS. Typically the controller has to be changed from AHCI mode to "IDE" or "ATA" mode. "
My motherboard is an Asus P5N-E nForce 650i SLI Chipset LGA775 FSB1333 DDR2 Mainboard. However, I can not find anyway to change the setting from AHCI mode to IDE or ATA. As far as I can tell, nothing in my bios allows me to change that setting... or at best it's unapparent.
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Feb 26, 2011
I have the 64 bit windows 7 home prem CD I keep getting stuck on this screen I have formatted to a clean drive (seagate 40G).
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Jun 8, 2012
When attempting to install Windows 7 on my computer (it currently has Ubuntu Desktop 12.04 installed, and has no CD/DVD drive), I get the following error; Quote:A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.I am installing it via a USB stick (copied the install files from my Windows 7 disk, due to the fact there is no CD/DVD drive). I've tried the common Internet solutions such as re-insert the USB stick, and try another USB port, none of the aforesaid have worked.
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Feb 11, 2012
I built my computer a few years ago and bought vista right before 7 was coming out so I got a free upgrade disc. I never bothered upgrading until I had to do a clean system install a couple months ago because my computer locked up.A couple days after I installed vista and upgraded to 7, and before I activated my copy of windows 7, my PSU died. I finally got a new PSU and now when I try to activate my windows 7 I get this error.Does the 30 days to activate actually mean anything? I ask because I didn't get to activate in the 30 day period since my PSU crapped out on me. Also, I had to use magic bean key finder to get the key because I cannot find my original upgrade case as it got lost in one of several moves apparently.It says my copy is not genuine but it is. This is what makes me mad about microsoft. Things that should go smoothly never do.
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Jan 15, 2013
I got my computer (Packard Bell EN TV11HC) installed windows 7 ultimate and I activated it. All of sudden now it says that it is not activated and when i try to re-enter my key it gives the mentioned error. Also I updated my Bios to latest. (After I noticed the error)Here are my results with Genuine:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
[code]....
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Oct 20, 2010
I recently reinstalled windows 7 through the backup OS disk. When I type in my Activation Key for Windows 7 Ultimate it says :
"A problem occured when Windows tried to activate. Error Code 0xc004f063. Description: The Software licensing Service reported that the computer BIOS is missing a required licencse"
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Sep 11, 2012
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
[code]....
I downloaded a ISo file to flashDrive used JellyBean key finder and wrote the key down and then booted and reinstalled Windows 7 64Bit from flashDrive and now it gives me that error code saying The Software Liscensing Service reported tha the computer BIOS is missing a required License.
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Dec 2, 2012
I have what appears to be a common problem with Win 7, as I've seen numerous users ask this question here & on other forums, but so far, none of the suggested fixes that I've found have worked for me. I'm trying to install the full retail version of Win 7 Home Premium on a new SATA hard drive in a new 64-bit PC. I'm doing this because the drive that came with the PC had Win 7 Pro on it, but it was a trial version and I don't have a key or disc for it. However, I have a new copy of Win 7 Home Premium, and since I can't downgrade without hacking the registry (which didn't work either, btw), I decided to get a new HD & start over with Win 7 HP.However, when I try to start the installation from the disc, after I click "Install Now", I get the error message "A required CD/DVD drive device driver is missing". I'm stuck there.
The Win 7 disc allows you to remove the installation disc at that point & put whatever CD/DVD you want in the drive to try and find the drivers you need, so I tried the disc that came with the motherboard, which is a FoxComm. I'm able to get into the motherboard's installation disc & select "x64" under "driver" & also under "floppy". When I select those files, I get a quick green moving horizontal band, like it's downloaded the driver. If I select any other folder or drive, I get the error message "No device drivers were found" otherwise, so I believe I'm on the right track.But still I get the same message when I put the Win 7 disc back in --- "A required CD/DVD drive device driver is missing". I also tried installing an ISO image and that didn't work.
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Dec 31, 2012
When I press delete and go to my bios it just freezes all I can see is the Gigabyte Dual Bios title at the top and nothing else. Every feature of the bios freezes keyboard and mouse will not work on q-flash for example. I want to update my bios however when I run the exe file for the update it tells me I need 64 bit file. I cannot find the 64 bit file for the F19g or F18 bios update for Gigabyte Z77 D3h on windows 7 professional 64 bit.
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Mar 18, 2012
So it happened that i need to reinstall windows on my toshiba nb 250, the thing is is lost my lisence key for windows 7. and have no idea how to reinstall windows on a laptop with no dvd driver.
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Oct 9, 2009
I have been trying to install Windows 7 Professional x86 several times, and always encounter the same problem.
I downloaded Windows 7 via the MSDN Academic Alliance and then copied all files to a recently reformatted 4Gb USB stick.
Then I changed the BIOS settings on my computer to boot from the USB drive, and it boots and then starts. When i press on the Install button however, it says its starting the install but then quickly and the following message appears;
"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step." The message also allows me to browse for said missing drivers, but i cant find any drivers anywhere.
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Nov 4, 2012
i am installing windows 7 in my system but its displaying cd/dvd drive is missing. i tried my best to solve this problem through registry by deleting upper filter and lower filter.. still the problem exist... i need all your support to over come my problem
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Dec 30, 2009
So I have this problem that it would appear heaps of others have:
I have a Kogan Agora pro: Kogan Agora Netbook PRO - Kogan Technologies Pty Ltd
It does have a sata hdd. I looked through the BIOS but couldn't find any places to change the sata settings to AHCI or raid.
I am trying to install from a usb key (using an ISO I created from an install dvd) but had the same problem with a downloaded iso. Also tried to install using the default language settings (As identified by David76 in another thread) but no luck.
I think it relates to the SATA HDD. I put the drivers for the netbook onto a seperate usb drive which it finds and lists in the box but none of the drivers do anything (hit next it thinks about things for a while then says no new drivers found).
I am really starting to get a bit ticked and regretting my move away from linux. If it wasn't for a few particular programs I use that don't work on linux i would have given up ages ago.
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Mar 22, 2011
I have a Windows 7 PRO 32 Bit OS License and DVD media.I am building a completely new PC - AMD Processor;Gigabyte Motherboard; SATA hard drives; a pair of SATA DVD Recorder/Player drives; memory, etc.The configuration is able to boot the Windows 7 Pro installation.The installation apparently progresses until the following message appears."A required CD/DVD device driver is missing.If you have a driver on a floppy disk, CD, DVD or USB Flash Driver, please insert it now." I am unable to locate the CD/DVD device driver I need to allow the installation to proceed.
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Apr 30, 2011
i have the same problem with "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."i have a dell mini 10 (1012) & it doesn't have a dvd drive. i have Windows 7 home premium (upgraded from starter). i made a bootable usb stick (downloaded iso file from mintywhite & then made the bootable stick). that process worked fine.when i try to do the re-install, however, get the message noted above. i read on another post to 'disable the raid function in bios'. i also tried downloading ALL my dell drivers & tried the re-install with them on another flash drive stuck in the machine.
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Oct 24, 2009
When I try to install Windows 7 on my Dell Inspiron 1545 laptop, I get to step number 4, but when I click install I get an error saying that a required CD/DVD drive driver is missing. I know that I have the most current drivers and that my DVD drive/driver is supposed to be supported by Windows 7.Is it possible that my installation DVD is messed up?
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Mar 13, 2012
I am trying to install Win 7 Home Premium on a different HD, I have the original install disks, I boot from the DVD drive and the files load as usual but after selecting language I get the message: A required CD/DVD drive device driver is missing. How do I resolve this? And also is there any advantage to installing 64 bit, my processor does support it.
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Feb 7, 2011
I have just finished building a new desktop, here is the config:
Intel Core i5-2500K
ASUS P8P67 Pro, Intel P67
CORSAIR Dominator CMP8GX3M2A1600C9 2x 4GB
OCZ Vertex II Series SATA II 2.5" SSD, 60GB
SAMSUNG Spinpoint F3 1.0TB
SAPPHIRE HD 6950 2GB
Fractal Design Define R3
CORSAIR HX750
SONY OPTIARC AD-7260S SATA, DVD-RW
Using access to MSDN-AA, I got an ISO and key for Windows 7 Pro x64 (DVD - English). I then burnt the ISO to a DVD using my current computer, a WinXP 6 year old ACER laptop. When trying to do the clean install of Win 7 Pro on the new desktop, the installer starts up fine, but after choosing my language and regional settings, I get the famous "A required CD/DVD device driver is missing" error.
Here are the things I have tried, in vain:
1) Installing the various available SATA drivers from the ASUS motherboard DVD. This doesn't work and gives a "No new devices could be found" error.
2) Reburning the ISO with ImgBurn at 2.4x speed with verify on.
3) Redownloading the ISO from MSDN-AA and reburning the new ISO at 2.4x speed.
Note that I would have tried to make a bootable flashdrive of the ISO (using this guide: Install Windows 7 From USB Drive/Pen Drive ) but since I'm on Win XP on my current computer, DiskPart doesn't work in the same way. I therefore cannot do this, at least not in the manner described in that guide. Talking of DiskPart, I called up the command window in the Win 7 installer, and it shows NO drives at all. In the ASUS EFI BIOS, I have chosen boot priority for the DVD drive, and the two hard drives can be seen from there (although the SSD cannot be chosen as a priority for booting, which is weird, and possibly linked to this problem?).
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Oct 2, 2011
I have a Dell XPS , bought it 2 weeks ago , all good , but when I tried to re-install the nvidia graphics driver the windows crashed, and the boot system was down.Tried to fix it , couldnt , and I didnt make a backup either so I went for the format. At the moment the HDD is clean and when I try to install windows7 i get the following error:"Load Driver:a required dvd drive device is missing". I tried everything that I found on this forum/google related to this problem but with no success.
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Jun 19, 2012
I just got done with a new build.. brand new SSD harddrive and when my windows 7 is loading the setup I get stuck when i'm choosing the drive to partition. It gives me a few menu pop ups that begins with the "required cd/dvd drive device driver missing".. then it doesn't show any of my drives to format on.
My harddrive does appear in my bios..
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Aug 30, 2011
can't install lottery program the required system file is missing. i need windows system 32.i's running windows 7 on my pc.
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Jan 26, 2012
Just got all the parts yesterday, put i all together today, all is running fine.Just in case i'll post the components:
Gigabyte 990fx-ud3
Amd fx-8120
Gigabyte hd8950 OC
HyperX 2x4GB 1600Mhz
So i bought Windows 7 Home Premium from the same store i got this at (Webhallen, pretty much swedens largest component retailer) to replace the standard Home edition (which i got with my "old" packard bell!).
I have 2 HDDs, one from the packard bell (1tb) and one i recieved from a friend, a 320gb seagate. I ran with both in my packard bell for a while, using the 320gb for the system. It ran without any problems.So, i boot the CD, go through the setup and format the 320GB. (I also formatted some reserved space for OEM files from the Packard bell harddrive since i won't be using the packard bell any time soon).I proceed with the installation.The copying of the files goes very quick and when it reaches the expanding of files it takes ages before it finally comes to the error:Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070017.Immedieatly i whipped up the laptop and googled it, trying the different "sollutions" to no avail, like simply trying to install again without rebooting, taking out a RAM stick and only running with one in the master slot, taking out all excess Harddrives etc etc. i also ran Memtest86, clean, no errors!
I tried install Ubuntu on it, but that didn't go well either. It loaded for ages and then i got a very strange horizontal black and white striped screen, the black stripes being jagged and pixelated.I found my old windows 7 home cd from my packard bell and tried installing with that one. Same result, Error code: 0x80070017.
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Apr 2, 2012
I got an error at the windows 7 Expanding files 27% Mark. Installation missing required files windows custom install fail.
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Mar 29, 2011
I'm stuck at a screen installing windows 7 where it says "a required cd/dvd drive device is missing." when i'm trying to install windows 7. I can't see a hdd to select to install windows on.
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Aug 13, 2012
All of a sudden my computer after 1 hour freezes and crashes completely.I get a black screen of death with error code 0xc000000e Recovery Screen After i hit enter i got another message saying Your PC needs to be repaired. The application or operating system couldnt be loaded because a required file is missing or contains errors. File: Windowssystem32winload.exe Error code: 0cx000000e After the error happens and I restart, the main hard drive will not show up and I have to restart again for it to show up.SO i just went ahead and formatted the PC and reinstalled windows 7 from scratch.After an hour or less the same thing happened again and also when I reboot the computer asks me to choose which windows 7 I want to log into. Why is this showing up if I formatted the disc completely (Deleted and created New disc while i was reinstalling windows 7)My main drive is a Crucial m4 SDD 2.5 128GB Sata I have 4 other drives with over 2tb each but i use this for files. Windows is installed on just the crucial HD?
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Feb 22, 2011
i had a computer that a freind gave me and he had it so certain websites were all blocked i wanted to get rid of that but i needed passwords and other log ins he didnt give me. i tried getting a hold of him no answer ever so i decided to wipe the hard drive why i dont know but i did. now my computer wont start because the bootmgr is missing and i cant start on safe the only options i have are f10 and f12. they. i cant reach my BIOS or anything and i have tried using a USB but my cpmputer wont recognize it. and to top it off my computer doesnt have a cd drive just usb ports.
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Apr 25, 2012
i have msi cx640 model laptop and it is showing error like BOOTMGR is missing pressctrl+alt+del to restart, and when i insert win7 bootable disk it is not booting and when i try to load bios to view boot disk priority by pressing f10 suddenly msg appears that is bootmngr missing it is not allowing anything to operate
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Apr 28, 2011
I updated my BIOS as I was having a problem mentioned in one of the updates. I was using the Easyflash2 by Asus and the update succeeded but when it re-booted I got the awful news..boot mgr missing. Would my best bet be to just re-image?
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