Install Error: Required CD/DVD Drive Device Driver Is Missing
Jul 29, 2010
I'm trying to install Windows 7 64bit. After loading windows 7 setup from my dvd drive I get the error "Required CD/DVD drive device driver is missing." From doing a lot of research, it seems this error has nothing to do with my DVD drive but has to do with the SATA Controller Driver. So I try to load the 64bit drivers for the SATA controller and it finds them okay but when i try to install, it says something like "no new devices found". The SATA Driver(s) are the only it ever finds, except for the time I enabled Raid... Then those drivers showed up as well but with the exact same results.
From another forum I was directed to this microsoft page: [URL] and the resolution says: "To workaround this issue, disable AHCI mode for your disk controller in the system BIOS. Typically the controller has to be changed from AHCI mode to "IDE" or "ATA" mode. "
My motherboard is an Asus P5N-E nForce 650i SLI Chipset LGA775 FSB1333 DDR2 Mainboard. However, I can not find anyway to change the setting from AHCI mode to IDE or ATA. As far as I can tell, nothing in my bios allows me to change that setting... or at best it's unapparent.
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Feb 26, 2011
I have the 64 bit windows 7 home prem CD I keep getting stuck on this screen I have formatted to a clean drive (seagate 40G).
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Jun 8, 2012
When attempting to install Windows 7 on my computer (it currently has Ubuntu Desktop 12.04 installed, and has no CD/DVD drive), I get the following error; Quote:A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.I am installing it via a USB stick (copied the install files from my Windows 7 disk, due to the fact there is no CD/DVD drive). I've tried the common Internet solutions such as re-insert the USB stick, and try another USB port, none of the aforesaid have worked.
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Dec 2, 2012
I have what appears to be a common problem with Win 7, as I've seen numerous users ask this question here & on other forums, but so far, none of the suggested fixes that I've found have worked for me. I'm trying to install the full retail version of Win 7 Home Premium on a new SATA hard drive in a new 64-bit PC. I'm doing this because the drive that came with the PC had Win 7 Pro on it, but it was a trial version and I don't have a key or disc for it. However, I have a new copy of Win 7 Home Premium, and since I can't downgrade without hacking the registry (which didn't work either, btw), I decided to get a new HD & start over with Win 7 HP.However, when I try to start the installation from the disc, after I click "Install Now", I get the error message "A required CD/DVD drive device driver is missing". I'm stuck there.
The Win 7 disc allows you to remove the installation disc at that point & put whatever CD/DVD you want in the drive to try and find the drivers you need, so I tried the disc that came with the motherboard, which is a FoxComm. I'm able to get into the motherboard's installation disc & select "x64" under "driver" & also under "floppy". When I select those files, I get a quick green moving horizontal band, like it's downloaded the driver. If I select any other folder or drive, I get the error message "No device drivers were found" otherwise, so I believe I'm on the right track.But still I get the same message when I put the Win 7 disc back in --- "A required CD/DVD drive device driver is missing". I also tried installing an ISO image and that didn't work.
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Apr 30, 2011
i have the same problem with "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."i have a dell mini 10 (1012) & it doesn't have a dvd drive. i have Windows 7 home premium (upgraded from starter). i made a bootable usb stick (downloaded iso file from mintywhite & then made the bootable stick). that process worked fine.when i try to do the re-install, however, get the message noted above. i read on another post to 'disable the raid function in bios'. i also tried downloading ALL my dell drivers & tried the re-install with them on another flash drive stuck in the machine.
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Oct 2, 2011
I have a Dell XPS , bought it 2 weeks ago , all good , but when I tried to re-install the nvidia graphics driver the windows crashed, and the boot system was down.Tried to fix it , couldnt , and I didnt make a backup either so I went for the format. At the moment the HDD is clean and when I try to install windows7 i get the following error:"Load Driver:a required dvd drive device is missing". I tried everything that I found on this forum/google related to this problem but with no success.
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Jun 19, 2012
I just got done with a new build.. brand new SSD harddrive and when my windows 7 is loading the setup I get stuck when i'm choosing the drive to partition. It gives me a few menu pop ups that begins with the "required cd/dvd drive device driver missing".. then it doesn't show any of my drives to format on.
My harddrive does appear in my bios..
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Feb 7, 2011
I have just finished building a new desktop, here is the config:
Intel Core i5-2500K
ASUS P8P67 Pro, Intel P67
CORSAIR Dominator CMP8GX3M2A1600C9 2x 4GB
OCZ Vertex II Series SATA II 2.5" SSD, 60GB
SAMSUNG Spinpoint F3 1.0TB
SAPPHIRE HD 6950 2GB
Fractal Design Define R3
CORSAIR HX750
SONY OPTIARC AD-7260S SATA, DVD-RW
Using access to MSDN-AA, I got an ISO and key for Windows 7 Pro x64 (DVD - English). I then burnt the ISO to a DVD using my current computer, a WinXP 6 year old ACER laptop. When trying to do the clean install of Win 7 Pro on the new desktop, the installer starts up fine, but after choosing my language and regional settings, I get the famous "A required CD/DVD device driver is missing" error.
Here are the things I have tried, in vain:
1) Installing the various available SATA drivers from the ASUS motherboard DVD. This doesn't work and gives a "No new devices could be found" error.
2) Reburning the ISO with ImgBurn at 2.4x speed with verify on.
3) Redownloading the ISO from MSDN-AA and reburning the new ISO at 2.4x speed.
Note that I would have tried to make a bootable flashdrive of the ISO (using this guide: Install Windows 7 From USB Drive/Pen Drive ) but since I'm on Win XP on my current computer, DiskPart doesn't work in the same way. I therefore cannot do this, at least not in the manner described in that guide. Talking of DiskPart, I called up the command window in the Win 7 installer, and it shows NO drives at all. In the ASUS EFI BIOS, I have chosen boot priority for the DVD drive, and the two hard drives can be seen from there (although the SSD cannot be chosen as a priority for booting, which is weird, and possibly linked to this problem?).
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Oct 24, 2009
When I try to install Windows 7 on my Dell Inspiron 1545 laptop, I get to step number 4, but when I click install I get an error saying that a required CD/DVD drive driver is missing. I know that I have the most current drivers and that my DVD drive/driver is supposed to be supported by Windows 7.Is it possible that my installation DVD is messed up?
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May 1, 2012
I'm getting an error, but not seeing a viable solution anywhere online. Last year, I had upgraded from Windows Vista on my laptop to Windows 7. To do this, I purchased the .iso from Microsoft's website. I burned it to a disc and everything worked perfectly.This year, while doing my annual reformat, I got the following error message:"A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step."I have tried restarting multiple times. I have tried reinstalling Vista then doing an upgrade. I have tried using inserting the Vista install disc to load the drivers from. I have tried updating the BIOS and drivers settings, as many other forums have said. I know that my disc is valid and works, as it worked for me last year.
As a separate note: I ***do not*** have a 4gig flash drive, nor do I have the funds this year to purchase one (just had a kid and daycare is a pain). It seems like the flash drive method works for everyone else, so nobody bothered posting a fix that doesn't require additional purchases.
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Feb 10, 2011
I've bought a blank machine from Overclockers UK (the Primo Ignition) and I downloaded a copy of windows 7 from the MDSNAA, when I tried installing it from DVD or USB drive I get the same error which is "A required CD/DVD drive device driver is missing"
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Dec 30, 2009
So I have this problem that it would appear heaps of others have:
I have a Kogan Agora pro: Kogan Agora Netbook PRO - Kogan Technologies Pty Ltd
It does have a sata hdd. I looked through the BIOS but couldn't find any places to change the sata settings to AHCI or raid.
I am trying to install from a usb key (using an ISO I created from an install dvd) but had the same problem with a downloaded iso. Also tried to install using the default language settings (As identified by David76 in another thread) but no luck.
I think it relates to the SATA HDD. I put the drivers for the netbook onto a seperate usb drive which it finds and lists in the box but none of the drivers do anything (hit next it thinks about things for a while then says no new drivers found).
I am really starting to get a bit ticked and regretting my move away from linux. If it wasn't for a few particular programs I use that don't work on linux i would have given up ages ago.
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Mar 22, 2011
I have a Windows 7 PRO 32 Bit OS License and DVD media.I am building a completely new PC - AMD Processor;Gigabyte Motherboard; SATA hard drives; a pair of SATA DVD Recorder/Player drives; memory, etc.The configuration is able to boot the Windows 7 Pro installation.The installation apparently progresses until the following message appears."A required CD/DVD device driver is missing.If you have a driver on a floppy disk, CD, DVD or USB Flash Driver, please insert it now." I am unable to locate the CD/DVD device driver I need to allow the installation to proceed.
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Mar 29, 2011
I'm stuck at a screen installing windows 7 where it says "a required cd/dvd drive device is missing." when i'm trying to install windows 7. I can't see a hdd to select to install windows on.
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Mar 13, 2012
I am trying to install Win 7 Home Premium on a different HD, I have the original install disks, I boot from the DVD drive and the files load as usual but after selecting language I get the message: A required CD/DVD drive device driver is missing. How do I resolve this? And also is there any advantage to installing 64 bit, my processor does support it.
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Oct 20, 2012
whenever i try to install windows 7 from my usb it says cd/dvd device driver is missing after i click install now. how do i fix this? ive tried to mount the iso onto usb with different softwares and i redownloaded the iso in case the previous iso was corrupt wat else can i do?
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Jun 15, 2012
trying to install Windows 7 .iso disk image on my macpro Lion.....for using VMware Fusion 4 on my Mac.
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Jul 11, 2012
trying to load Windows 7 64 bit from a DVD onto my computer.. (Custom Machine) It a Samsung 650gb HDD, 8gb DDR3 Ram, and a ASROCK A75M motherboard.. the motherboard did come with a CD, which I browse and I simply cannot find this right driver that it is asking for therefore I cannot install windows I bought all this new hardware and connect get Windows 7 to boot?
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May 17, 2009
I was trying to install Widows 7RC on Sony VAIO CS-14G laptop. I inserted the disc, clicked on Install and got the following error:
[code]....
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Sep 3, 2012
how do i enable the driver on windows 7 for the dvd player to operate
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Feb 1, 2013
I'm trying to install win 7 but when ever I try I get the message that a required CD/DVD driver is missing and then the installation won't continue until I locate said driver.I have tried installing with a dvd which was burnt from a downloaded image. I have tried mounting the image to a usb and installing from there.I've searched topics on the internet that suggest all sorts of things but none of them have worked for me.
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Jun 29, 2011
my pc works in windows 7 but unexpectly i have lost the cd/dvd drive . again how can gain the drive?
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Sep 30, 2011
CD/DVD Drive device driver missing (Windows 7)
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Apr 7, 2012
my CD/DVD Driver is missing from my computer.
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Dec 14, 2012
have a hp pavillion 9700 had visa upgraded to win7 if you go into device manager there is no listing or icon for dvd. how do i get it back dvd spins up when disc installed so that works.rebooting wont bring back nothing. drive not being showen in computer like harddrive and other plug ins
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Jan 14, 2013
My cd/dvd drivers has gone lost cant find them and tried update from net.
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Jan 20, 2011
about a month ago, my Windows 7 Starter went dead on my Toshiba NB250 netbook. At first I thought it was a HDD issue. I tried using downloaded 7 recovery tools to no avail, and for some reason, whatever took out the OS, took the factory installed recovery partition with it..After a few days, I was sick of waiting for the recovery media to arrive, so I tried Installing Ubuntu Netbook 10.10. It worked, so I assume the HDD is fine.The recovery media is on dvds, so it's useless to me (for some reason my BIOS doesn't support a boot from an external dvd drive). I got an iso of windows 7 starter. I've seen a ton of threads and responses where people say that the iso may be corrupted due to a bad download. Mine's fine, because it installs and runs in VirtualBox no problem.
I used the microsoft USB startup creation tool through my virtualbox installation. Thing is, whenever I try an install, I get a message saying there is a missing cd/dvd device driver. The thing has no cd/dvd drive, so I don't know what that's about. I tried copying the iso contents onto another piece of media, and did not make that bootable. I tried an install from my bootable usb, and then plugged in the usb of files. Nothing.I found this download on cnet, because I read about some guy who was messing around with his drivers to get an install to work. The cnet download was apparently only for vista, and when I put on my non-bootable media, and tried to install it when Windows asked for it, the installation told me that something was up with the drivers. Something to the tune of "contact the manufacturer for the newest software".
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Oct 10, 2012
I built my first computer yesterday, and for quite a while everything seemed to go well. My BIOS is working fine, hard drive is visible etc. However when I try to install Windows 7 Home Premium (system builder edition) I get the message "A required CD/DVD drive device driver is missing".
[url]...
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Jul 5, 2011
Cannot install windows 7 64 bit on HP Pavilion 5465. Installation says missing device driver hard disk.
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Sep 17, 2012
2 days ago my Windows software changed on a restart and now tells me it is not genuine. I followed the steps to re-enter my product key and receive this error: Software Licensing Service reported that the computer BIOS is missing a required license. Error code: 0xc004f063.
Here is my MGA Diag tool validation report:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
[Code]....
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Dec 15, 2012
My computer crashed a few months ago due to a brown out and, as a result, windows 7 ultimate had to be reinstalled from a boot disk. Once it was re-installed, We put my serial number in and it worked fine (just as it had before). My integrated graphics on my motherboard went out so when i got my GPU up and going, my computer gave me this error and will not let me put in my serial. At the bottom of my screen It displays hat this copy of windows is nott genuine, even though i know it is. Each time I repeat the process i receive the same error code. I don't quite understand what I am reading in the other forums. I just want to get this computer running.
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