Computer Locks Up And Won't Turn Off - Clock Loses Time

Apr 20, 2012

I have desktop that is less than 2 years old and it is having two problems: First, if I step away from the computer for a few minutes and come back to the computer, the screen is black and none of the keys will wake up the monitor. Also, I am unable to turn off the tower, even when holding down the button for 10 seconds. The only way to turn it off is to unplug the tower. When I plug it back in, I get everything back on the screen just like it was before I walked away.

The other problem is that the system clock will not keep time. This just happened a week or so ago. Whenever I manually update the sync, it resets, but won't keep time for long. From reading other posts on this forum, it seems that the CMOS battery may be an issue. Since the computer isn't that old and isn't used constantly, does that still seem reasonable? Is that normally covered under a warranty? I have never had a problem with other computers.

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz, x64 Family 6 Model 23 Stepping 10
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1. Uninstalling the game that started this.

2. Re-installing my video drivers.

3. Wiping my video drivers with driver cleaner in safe mode then re-installing my drivers.

4. Re-installing direct x using a setup file from a random steam game.

5. Doing a system restore from as far back as I had (April 25th)

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