CD/ROM Drive Keeps Disappearing
Dec 27, 2009
I was running Windows Vista 32bit on my Dell Inspiron 1545. I then decided to install Windows 7. I installed the 64bit version. Everything seemed ok apart from my CD/ROM drive. It works now and again but will suddenly disappear. I have seen people saying clean it but I dont think this is necessary as it worked a treat on Windows Vista. I tried to burn a disc in Windows Media Player but it says "connect a burner & restart the player". I have tried deleting the filters in the regedit. I have this morning re-installed Windows 7 but instead installed the 32bit version
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Oct 4, 2012
I have 3 drives in my system.Boot Drive2TB WD Black Caviar3TB Hitachi DeskstarThe 2TB will come & go. Sometimes its there, sometimes it's not. I have replaced the HD (it used to be a Hitachi), replaced cables, changed drive letter and even replaced the motherboard to no avail.
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Oct 9, 2009
Ok I have a Dell Inspiron 1545 and my dvd drive keeps coming and going. The drive is a TSST TS-L633B 12.7 SATA Trayload 8X DVDRW. The pc is a dual core pentium with 3gb ram. When loading a dvd the drive will show up and then shortly disappear. Sometimes it will stay longer but if i pause a dvd it will disappear again and i have to either reboot or open and close the tray to get it to recognize again. I have removed the driver from device manager and i have tried updating the driver with the latest windows 7 drivers from dell with no luck. When i try to flash the drive with the latest the driver it will be there but when opening the flashing program is disappears again. I have even gone the route of getting a replacement drive from dell and it does the same exact thing.I have gone and tried the upperfilters and lowerfilters and that did no change either. I have checked the bios and the drive shows up in the bios.
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Aug 12, 2010
I upgraded from Win XP to Windows 7 64 bit about a month ago (I did a clean install as I've always had issues with in place upgrades). My machine has four hard drives total, two internal SATA drives, and two external USB drives. For some reason my secondary internal drive, a WD 500 GB SATA drive (nothing fancy), keeps disappearing randomly while windows is running. This started about a week ago, it ran ok for the first 2 weeks or so.The drive comes back fine and dandy if I completely shut down the machine and then boot it back up. The drive stays until some random moment when Windows doesn't see it anymore. Now, if I do a simple Restart the drive doesn't show up, ONLY after I shut down completely, and push the power button back on, does this work. There is nothing in the System logs, no error messages, nothing, it just vanishes and is completely random.
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Mar 22, 2011
I have a custom machine that I just recently built a few months ago. Last week, I decided to upgrade the mobo so that I could have more ram slots and a second PCI Express slot. I swapped out the mobos, booted the computer, and everything was working just fine. The only problem is that I'm running Windows 7 OEM and I've heard that you can run into problems when swapping out hardware. My computer was working for about 24 hours after installing the new mobo but at one point the other day the computer just shut itself down. I went to boot it back up and all that popped up was BIOS. I inserted my Windows disc to try and repair my system and I came to find out that my Operating System, along with everything on the Hard Drive was GONE. I have never heard of such a thing happening. So I reinstalled 7 and basically had to start over from scratch. Another day goes by and the same thing happens. This is now the second time I've had to reinstall Windows 7. My computer is running fine now but I am afraid that this is going to happen again so I'm reluctant to put anything on my hard drive until I know this issue is resolved. I contacted MS but they aren't much help as I only have the OEM version of Windows.
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Nov 1, 2011
my hitachi external drive 3 tb disappears from My Computer every time I shut down the pc(windows 7).To reconnect, I have to unplug its power supply and then plug it back in.
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Feb 1, 2010
I have a Seagate external drive hooked up. I back all my data up to it. The other day I accessed it and to my shock ALL FILES were gone. Poof. We're talking thousands of files. Weird though, the folder structure/tree was still completely in tact!! Every folder is there, it's just the files that are gone. I used Recuva This and got about 60% of it back. The other 40% is gone forever I guess. Very sad as there were about 500 family images that we lost.
Anyway, I add more files to this drive about three days ago to test. Sure enough they TOO are gone now but their folders are still there! Ugh! Important to note these files are NOT going to the recycle bin for some reason. They are just being zapped from the drive somehow.
SOMETHING/SOMEONE is making my files disappear. This drive is NOT being shared on the network. I ran scan disk and no errors were found. I have run numerous anti virus and spyware removal software and only found some spam trojans. Nothing of the malicious variety (that I know of). I also ran SeaTools and the drive seems fine. I have another USB drive and it is also fine and files are NOT disappearing from it.
Here is my HJT log if it helps.
Has anyone ever heard of this before?
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Jul 12, 2009
Not sure when or why it happens but about 5 shortcuts I have on the desktop to mapped drivesfolders will disappear. Everything else is fine. X64 7264.
Any ideas?
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May 22, 2011
Problem Description: I boot up my PC, everything works fine, after an hour or so, my D (Secondary internal drive) disappears and the system has to be rebooted to find it again. Note, this happens whether or not the drive is currently being used.
Note: The drive always appears in the BIOS.
Drive: Seagate Barricuda 7200.11 750GB
Serial number: 9QK1GAKJ
Disk model: ST3750330AS
Steps I've taken to try and solve the problem: Initially I thought the drive was simply being unmounted, so i attempted to mount it again using disk management. However the drive won't appear there either, nor will it appear in system information or Seatools. A disk rescan won't reveal it either. I later, tried to use SeaTools to find out whether or not there was something physically wrong with the drive, but the drive passed all the tests. Peculiarly enough, when the D: drive disappears it also disappears in Seatools. Thirdly, I checked my power settings to make sure i hadn't had some timer for the hard drive to shut off. Fourthly, I checked the bios settings to make sure there wasn't some sort of power policy conflict there as-well. Lastly, I scanned the disk for errors with the windows (with both options to recover bad sectors and fix errors checked) and rebooted. (The problem still occurs) I will be trying to turn off the bios's plug and play settings next, and see if it will work better if i should let windows handle the device detection.
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Mar 24, 2012
A computer has a 1TB drive as the boot drive (C. It had 800GB of files on it. When the user booted recently, most of the files were deleted from the hard drive. I installed the drive in another computer, and the files show up as deleted. The computer passes malware and virus scans without issue.
I'm currently using Recuva to try to recover the available files (about 80% of the deleted files appear to be recoverable, but some critical files are not.) The recovered files are being saved to an external USB drive.
The only time I've had this problem before was corrected with chkdsk. I'm very cautious about doing anything with this drive until I have recovered all that I can manually.
It passed Spinrite with no issues. The computer is Windows 7 Home Edition 64-bit.
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Apr 13, 2011
I am running windows 7. on my hdd i have two partitions. both work fine except when i view the space used on partition D: it shows i have used up 178 gig when windirstat only show i have used 124 gig. please can somebody help me find the other 50 or so gig
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Dec 13, 2012
few folders in my external hard drive are missing. I am running a scan and hopefully it'll fix, but it takes so long to scan the hard drive as it's a 3 TB hard drive.
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Mar 12, 2012
I have a disk in drive F, but when I clicked on the eject button, the drive disappeared. As well, i can't get my disk out of the drive.
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Feb 28, 2012
why are my contacts keep disappearing ?
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Jun 25, 2009
Has anyone experienced the syndrome of files and or complete installed programs simply disappearing after a reboot. I have had many instances of that occuring and when I reinstall the missing program, it picks up all the data that was created ( database files, confg, serial,etc) . I see lots of items in GOOGLE,<DISAPEARING FILES IN WINDOWS 7> but surprisingly , none here on Windows 7 Forum.
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Jul 18, 2011
I'm having trouble with my start menu retaining Pinned items. They Pin/Unpin fine but disappear after restart or shut down. I'm getting nothing to identify what the problem might be
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Jan 22, 2012
Shortly after a program icon (some, but not all) is placed on my desktop, the face of it disappears and I'm left with a generic Windows icon. It still functions, but there is no face to show what it is.It appears to be a problem on my system install disk, since formatting makes no difference. In fact, I just clean formatted an hour ago and the first program I downloaded was Firefox, and the Firefox desktop icon is already missing its normal appearance.
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Sep 12, 2012
I am an IT tech in a school and we currently have a problem with mice pointers disappearing on the screen.connected to an interactive whiteboard (not brand specific)left until the screen goes black (10 minutes)while people are working on them (on SIMS)all said work stations are on the domain Update on mouse drivers disable screen dimming after 10 minutes (doesn't go off)updated graphics drivers enable mouse trails and set to minimum Swapping from duplicate to extended or computer only.
Mouse is still visible on the whiteboard projection, but not on the monitor in duplicate mode.It not confined to a type of machine or brand.Over the summer holidays a new image was applied, win7 32bit.
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May 9, 2011
I have recently downloaded 'paint.net' to windows 7 and the icon keeps disappearing. Not necesarily on a restart but just over night or during the day at random. The program is still listed and works and it is on my start menu when I click on the windows icon in the bottom left corner. I have tried refreshing and still can't keep the shortcut on the desktop.
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Nov 2, 2011
I have several users running Windows 7 enterprise, and every so often their desktop icons disappear, that is the icons they have created (shortcuts, and various MS office files) I have googled this, but the solutions offered never seem to work. They only solution I have found is to disable the UAC, but that is not really a good solution in my opinion. I am running Windows 7 professional and I have some strange happenings as well, although I have never experienced the disappearing icon issue. My issue is mostly with Adobe acrobat. I have acrobat 7.0 professional, updated as far as I can without purchasing a newer verion, and I'll be in the middle of viewing a pdf and I'll get a message that my configuration has changed and I need to re-activate my copy.
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Jan 22, 2012
I was wondering if any tells solution to dissappearing threads/ half composed emails, in relation to a connection dropout? This has happened to me here a few times and also at another forum I am a member of. Usually with email the half composed mail will be sent to draughts in various emailing facilities, however I was wondering if anyone knows of any third party software or other solution which may be appropriate in alleviating this problem.
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Jun 22, 2009
Now I didn't know if this was the correct place to post this but I have a strange problem with my desktop icons in Windows 7 RC (build7100). Everytime i reboot the PC my desktop icons disappear, so i right click the desktop and go>view>show desktop icons but its already ticked. If i disable icons and re-enable them they come back but when i reboot they are gone again and sometimes when i close apps
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Oct 19, 2009
I have been running 6.1 (7600) for some time now, and in the last week or two I have been getting some bizarre behaviour.My desktop has around 50 icons, I have always had lots on my desktop. Over the last 2 weeks, I find 5 of them (always the same 5) disappearing. 1 is to a hard disk, 3 are for DVD drives and another is a game.The devices themselves never disconnect or become unavailable...I know this because I was watching a DVD full screen, and when it finished...the icons had disappeared again (including the drive I was watching).Restarting doesn't cause this to happen. When I replace the icons and reboot, they are still there.
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Apr 2, 2010
Dell Intel Core 2 Duo Processor E7500 Computer Inspirion 545s 00 Windows 7 Home Premium 64-bit 6GB Memory 750GB Hard Drive The icons that I put on my desktop for 3 of the Games shown on the startup menu will not stay on my desktop. I have done "Create a Shortcut" for Hearts, Freecell, and Spider and they will stay until shutting down. When booting up the next day, they're no longer there. These are the only icons that I have this situation with. The others are fine and do stick around for me, which I'm glad.Is there a trick to getting the games icons to stay put? Is there somewhere I need to change a setting for the icons to be cleaned up like I did in XP?
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Jun 24, 2012
Cursor disappears on the right side of the screen, and am unable to turn right whilst playing games.
Have changed graphics card but am still having a problem.
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Jul 25, 2011
While in IE my mouse pointer will disappear. I unchecked "hide while typing" and it still disappears. I'll be reading a web page and the pointer disappears, I then have to shake the mouse so I can see where it is. Is this a new "feature" in the latest version of IE. If so, how do I turn it off?
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Dec 18, 2011
To keep it short I do have an ssd and hdd I'm using the ssd for os only and the hdd for programs storage and documents (two partitions) one of them keep disappearing for some reason the one I use for programs storage. I'm using Windows 7 64.
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Feb 21, 2011
One of the staff members here is having problems with network shortcut icons disappearing at random. This is what appears to happen, User creates shortcut of network drive and copies it to her desktop. This can be accessed through Office and other programs and the link can be seen on the desktop. After a time the links vanish, even when the machine is on and not rebooted or logged.
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Nov 18, 2009
Not sure what is going on, but 75% of the time when a user logs into any of our machines that have Windows 7 the ports disappear and they can't print. The spooler is running. If I restart it, it seems to fix it, or reboot sometimes it will fix it. I have been fighting this for over 2 months and can't figure it out. I have loaded the latest drivers I can get for the printers. I also turned off the Print services under Windows features. I adjusted the Print and Point info in gpedit.msc. What else am I missing here? This is causing major issues at my work that people are starting to get frustrated. There has to be a fix for this.
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Oct 3, 2012
So Lately I been getting this problem where I put my computer to sleep and then turn it back on it loses its sound, its saying there is no driver installed, I have to reboot the system and then go to the bios to turn off the integrated sound and then turn it back on and sometimes after it doesn't even pick it up. Also when I turn it on the driver isn't even red or yellow in the device manager.
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Apr 15, 2011
I have a folder that that no longer shows any files in explorer. I right click on this folder, click on properties and see that there 171 MB of 59 files in this folder, yet in the explorer view it says there are none. Properties says that these files are not hidden. So how can I see and access my files?
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