BUGCODE_USB_DRIVER BSOD For Over 8 Months Now

May 25, 2012

I have been having BSODs for over 8 months now. I could endure it up till now where it happens like 6 times per day. I think it started when i started using my iPod nano but that is just a hunch.

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BSOD Bugcode_usb_driver FE

Jan 13, 2012

I updated the drivers, thought the problem was gone, but today again.

Computer: HP Probook 4520S
Windows 7 professional x64

BSOD when attached: Wimax USB internet adapter (mezon), Logitech USB mouse.Mostly happens when i click something with the mouse.

Code: BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005

[code]....

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I get a BUGCODE_USB_DRIVER error all the time. I uninstalled all the USB drivers and rebooted. The new driver version for the culprit driver (USBHUB.SYS) was installed (it was a 2009 version before the uninstall and a 2011 version afterwards). The blue screen problem happens any time (meaning I have not seen it crashing on using a specific application). Also it is not immediately after the laptop comes up from hibernation or sleep mode.Lately, once I reboot the system after this BSOD I also face a fltmgr.sys bsod error as well.

My laptop details:

Acer Aspire 5820T
Windows 7 Home Premium OS (64-bit)
Intel i3 processor
3gb RAM
Using Bitdefender 2011 AV

I have also done a clean reinstall of my OS but the problem persists.

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I can't give you an error number, since it doesn't show one.

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Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
ASUSTeK Computer INC. P5N-E SLI

[Code]....

Wireless Microsoft keyboard & mouse

This computer is 4-5 years old. Originally had Vista installed. Did a fresh install of Win 7 Pro x64when I bought the SSD drive.

In the last several months I have been upgrading it:

Installed 8 GB of 800MHz RAM - 4 months ago Installed a Crucial M4 SSD drive - 2 months ago Throughly cleaned all fans and the computer - 1 month ago Replaced Power supply that had failed - 2 weeks ago

This has been driving me crazy for quite a while. Before I replace the motherboard and cpu I wanted to see if someone could decipher the log files for me.

I have played with the BIOS settigs quite a bit. It may be time for me to return to default values..

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Feb 18, 2012

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Sep 17, 2011

Periodically, lately it's at least daily, my mouse cursor freezes and the computer becomes unresponsive requiring cold boot. This sometimes happens even before I log on if I boot up and don't log on then come back later, the mouse may be frozen. It also happens while in idle and screen saver is running. I was running in Safe Mode w/ Networking today and it also happened. The mouse I was using was a MS Wireless Mouse 5000.

That one would just freeze. I accidentally destroyed it and am now using a MS Wireless ARC mouse instead. The only difference I notice is that the ARC mouse will occasionally pause the cursor in a spot for a second or two and then continue. However, it also will eventually freeze and lock system. Not sure how to identify where the problem is. I've updated the NVIDIA driver recently to the latest one.

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Dec 5, 2011

I am writing this right now because after the last BSOD it said "Windows can not start" and I had to restore to when it was previously working. So up until that point this is what I did.Since working with computers almost my entire life I know most BSOD are due to either bad memory, drivers, or bios. I started there and updated my nvidea drivers but it happened again. I moved to the motherboard bios.I did find a newer one on there and using ASUS tool I flashed the BIOS. Same thing still happened. Next I ran memtestx86 for 8 hours and it returned no errors.At this point I just decided to look for newest drivers for everything. One thing that happened consistently was that my wireless USB adapter from Cisco had to be unplugged and plugged back in for it to work. I went there first, reinstalled the drivers but still the same thing. I thought maybe it was my hard drive. I downloaded Seagates Utility tool and ran all the tests and they all passed fine. I ran defrag just for good measure along with windows version of the mem test and that passed as well. I still continued to get the BSOD and I have to tell you I'm irritated and also stumped.

Next I moved onto software. I have been using AVG free for years but I know virus programs do some crazy stuff and I got rid of that. Turned on windows defender. I decided that since the wireless adapter didn't work after these crashes maybe lets just go to a direct wired connection. I disconnected the cisco wireless adapter and I'm just using a direct connect right to my router.These come at random times.. nothing I do can trigger it. It can stay on for days and not crash and then there are times it can be up for 10 min and crash.Some of you might notice that in the CPU-Z screenshots I had to take the screenshot with the error underneath. Every time I chose either of the two slots it crashed the program.I have not done anything internally besides add some neon to my computer which does not connect to the board at all.I have seen IRQL blue screen once so I even went as far to go into the power settings for windows and make sure the usb and everything never went into any kind of "standby" mode.

I believe this is still under warranty and I would like to go in with good information if I need to challenge and get new hardware if that's what it is.On a side note I have not touched the memory physically. I know some suggestions were to reseed the memory and chip but In my opinion something that has been working for months that never moves off my desk and is never basically touched besides the power button shouldn't mean something just came loose after 4 months of owning it.Again that's just my opinion. I have removed AVG, Ad-Aware, Some webcam motion detector software (which was a joke) and the only thing that was really installed was Skyrim.

1 x Case CoolerMaster HAF 932 Full Tower Gaming Case - Black 1 x Case Lighting Liquid Neon Thunder Pattern Light - Red 0 x iBUYPOWER Labs - Noise Reduction None 0 x iBUYPOWER Labs - Internal Expansion None 1 x Processor Intel� Core� i7-2600K Processor (4x 3.40GHz/8MB L3 Cache) 0 x iBUYPOWER PowerDrive None 1 x Processor Cooling Asetek 550LC Liquid CPU Cooling System (Intel) - ARC Dual Silent High Perfornamce Fan Upgrade (Push-Pull Airflow) 1 x Memory 8 GB [4 GB X2] DDR3-1600 Memory Module - Corsair or Major Brand 1 x Video Card NVIDIA GeForce GTX 580 - 1.5GB - Single Card 1 x Video Card Brand === High Performance === EVGA Brand Video Card Powered by NVIDIA 1 x Free Stuff [Free Game Voucher] - Dungeon Siege 3 - Free with Purchase of NVIDIA GeForce GTX 550 or above 1 x Free Stuff [Free Game Download] - Just Cause 2 - Free with Purchase of NVIDIA Video Card 1 x Motherboard [SLI] ASUS P8Z68-V -- 3x PCI-E 2.0 x16, On-Board Bluetooth, Lucid Virtu Technology 0 x Intel Smart Response Technology None 1 x Power Supply 1000 Watt -- CoolerMaster RSA00-AMBAJ3-US 1 x Primary Hard Drive 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Single Drive 0 x Data Hard Drive None 1 x Optical Drive [12X Blu-Ray] LG BLU-RAY Reader, DVD�R/�RW Burner Combo Drive - Black 0 x 2nd Optical Drive None 0 x Flash Media Reader / Writer None 1 x Meter Display NZXT Sentry LX Aluminum Fan Control, Clock, and Temperature Display 0 x USB Expansion None 1 x Sound Card 3D Premium Surround Sound Onboard 1 x Network Card Onboard LAN Network (Gb or 10/100) 1 x Operating System Microsoft Windows 7 Home Premium + Office Starter 2010 (Includes basic versions of Word and Excel) - 64-Bit 1 x Keyboard Thermaltake eSPORTS CHALLENGER PRO Gaming Keyboard 1 x Mouse Thermaltake eSPORTS BLACK Professional Gaming Mouse 1 x Monitor 27" LCD 1920x1080 -- Sceptre X270W-1080P 0 x 2nd Monitor None 0 x Speaker System None 1 x Headset Thermaltake SHOCK Spin Gaming Headset - w/ Ergonomic Shaped Velvet Ear Cushions, Neodymium Magnet Speakers, In-Line Volume Controller & Independent Microphone Box 1 x Video Camera Connectland 1.3MP USB Interface WebCam 1 x Advanced Build Options iBUYPOWER Specialized Advanced Packaging System - Protect your investment during transportation! 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Achieve exceptional airflow in your chassis 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Basic Pro Wiring 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Advanced - Power Package (Individually Sleeved 24-pin ATX, 8-pin CPU, and SATA Drive Power Cabling) 1 x Advanced Build Options Professional wiring for all cables inside the system tower - Advanced - Video Package (Individually Sleeved 8-pin and 6-pin PCI-E VGA Power Cabling) 0 x Case Engraving Service None 1 x Warranty Standard Warranty Service - Standard 3-Year Limited Warranty + Lifetime Technical Support 1 x Rush Service Rush Service Fee (not shipping fee) - No Rush Service, Estimate Ship Out in 5~10 Business Days

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Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7600.2.0.0.768.3

[Code].....

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