ASUS Laptop Won't Boot Up (in Any Mode)
Jul 8, 2012
My sons laptop won't boot up (only 6 weeks old). When it tries to boot up a screen pops up that says the computer did not shut down properly and do we want to start-up in safe mode. It has three safe mode options and a start-up in normal mode. We have tried start-up in all possible modes at this point and in all cases it will not get past the Windows logo...just stays on a black screen after the windows logo is shown. We have had the store where we bought it run a diagnostic and they say hardware is fine so must be operating system. if there is an override or way we can restart the operating system?
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Feb 9, 2012
hav a problem in my laptop. display a black screen
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Mar 19, 2012
I have a Asus G73jh that will not boot up. It was running super slow the other night so I shut it down and re booted. a screen promted me with something like "computer was unable to start, need to run repair" so i ran the repair and it timed out and told me i need to bring computer the the repair shop or something.
I unscrewed the back and noticed the Ram was not seated so I seated it and made sure HDD was seated and tried to reboot but now it just takes a very long time to boot and only get to the login screen but the login section where you enter password doesnt appear and only shows my wallpaper with very low resolution mouse cursor.
I tried to to boot in safe mode, does the same thing, I tried a system restore but wont let me, it just goes right to the blank login screen with low resolution. bad hard drive? bad ram? idk what to do its a $1700 laptop out of warranty.
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Jun 6, 2011
My windows 7 toshiba laptop wont get past a screen that says
Intel UNDI, PXE-2.1 (build 082)
Copyright (C) 1997-2000 Intel Corporation
For Realtek RTL8101E/8102E PCI-E Ethernet Controller v1.07 (080320)
PXE-E61:Media test failure,check cable
PXE-M0F:Exiting PXE ROM.
No bootable device--insert boot disk and press any key"
The problem is I dont have a boot disk and i cant get past this screen. P.S. it happens when i turn it on, it goes to a black screen saying that.
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Nov 28, 2012
I am currently in safe mode as my Toshiba laptop cannot boot up properly. I get through the windows startup. All the icons on my desktop look normal, and then about 40 seconds later, a blue screen filled with information briefly appears before the computer shuts down and attempts to restart itself. It happens so fast I can't write down much of what was on the screen other than a data dump, with numbers counting down to 0 and then it does a restart on its own. I did a restore to November 20 and that did not help, so I did another restore for Nov. 9 and that too did not help. I did manage to open in safe mode and managed to find these errors in some event log :
c:windowsminidump112812-25911.01.dmp
c:usersjayappData empwer-582810-0.xml
Here is the hijack log :
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:06:07 AM, on 11/28/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support
[code]....
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Feb 14, 2013
I happened to run across this forum while searching for answers to my computer troubles through Google.Here's the issue, my laptop is no more then a year old. It's a Dell Model N5040 running Windows 7 Home Premium, Service Pack 1. For the past week or so my computer has been running increasingly slower, and i cannot for the life of me figure out why.I am only using 36gb of a 446gb hard drive, I have 4gb of ram and have run a virus scan, disk cleanup, and a disk defrag.. It does not run slower while doing certain things infact it seems to selectively slow down. I attempted to complete a disk check of my C drive. This has found a few bad sectors which have been either removed during the check or manually however after a week of attempting to run the disk check I have yet to fully complete a single check. It will freeze at some point on every step and never recover.
I use Trend Micro Titanium as my virus protector and I have even attempted to use their house call software to check if maybe my virus softare was compromised I have used Spybot search and destroy and CCleaner in an attempt to clear up any clutter and/or spy/malware. My only conclusion is that maybe some Windows driver was deleted by mistake through CCleaner. I have attempted to start my computer in safe mode however even this cannot be completed, it freezes and never recovers.Nevertheless, I am at an impass i am unsure on where I go from here and would obviously prefer to fix this myself rather then let some self proclaimed "tech" at a shady I.T. company tell me i need a new computer because they cant figure it out either.
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Jan 1, 2012
I'm working on my brother's girlfriend's Dell Inspiron 1764 that will begin to start windows and then immediately goes back to the post screen. I have tried to do a system restore, and recover from a system image... but of course she has made neither of these backups. The laptop will not load windows in safe mode and i have also tried to disable driver signature enforcement. I'm not exactly sure what happened before the failure, but i know my brother installed a Honda data logging program called HONDATA right before it crashed so I am suspecting some sort of driver issues. Is there anything else i can do besides the full Dell system restore that would wipe all of her data?
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Sep 22, 2012
i just bought an asus u31s laptop a couple of weeks ago for school and all was great until today. it suddenly crashed and gave bsod. i was just on Internet or something, nothing special, but it had been running for a few hours. so now it won't boot up, it simply reboots constantly. i can't even get into safe mode. bios i can get into, but i'm unable to do anything, since it appears to freeze, when i get in there.
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Sep 23, 2012
I've been trolling Google for about an hour now and haven't found anyone with this exact problem (which worries me a bit).My boyfriend got several viruses on his Asus desktop computer. After multiple attempts and anti-virus programs we decided that it was best to just go ahead and restore his computer to factory defaults.We backed up files that he wanted to keep then followed the instructions from the online manual (Asus CM1630 Manual page 66) to do a System Recover since we didn't have the CD.Everything looked like it was going well, no errors during recovery, but after the reboot when the recover was finished, the computer brought us back to the Recovery Window after an error "RDVD folder not exist!", an error I can't find much information on. You can click "OK" then exit out of the Recovery window, but it gives you a "Disk 0 doesn't exist", restarts, and throws you back to the "RDVD" error.
Only thing I can gather from this is that for some reason it's not writing to the partition properly. Again, we don't have the $50 CD to resintall the OS (Essentio Recovery Software).However, I did find this site that clams to have official ISO images for Windows 7: Download Windows 7 ISO (Official 32-bit and 64-bit Direct Download Links) � My Digital Life I'm tempted to just burn the ISO image to a CD and try to reinstall it that way, but he doesn't have any of the paper work or anything so if those installs require an activation code, we're plumb out of luck.
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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May 24, 2012
I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Sep 17, 2010
How do you stop laptop from going into hibernation mode / sleep mode?
I run a program that takes 8 hours. I need the laptop to stay awake.
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Nov 22, 2009
How to boot in Safe Mode in XP Mode?
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Oct 10, 2011
I bought the bleeping Dell Inspiron 560, was to rapidly tap F8 during startup to bring up the "Advanced Boot Options." I saw the guy at Best Buy do it but it did not work on my machine when I got home. I'm using Windows 7 Home Premium. The computer came without a manual or any disks.
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Dec 24, 2012
I have a laptop with broken lcd. So im using it now as desktop, connecting it to an external lcd monitor.Last night I suspected a worm and tried to boot up in safe mode by pressing F8 but couldn't make it work because windows only activate the external monitor by the time it has finished loading drivers. The result was it keeps booting into normal mode.So, I remembered there's another way to boot into safe mode by accessing boot options in msconfig...Now I'm stuck with safemode and cannot do anything because safemode doesnt enable external monitor. I know for sure that I could enter password and get into safemode but I can't tell what should I press or click to access to that msconfig windows again to return boot options to normal state.
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Jan 16, 2013
I have an Asus g73jh laptop with 2 hdd's about 2.5 yrs old,would like to replace 1 hdd with an SSD for obvious reasons.I am looking at getting a Samsung 128GB 840 Pro.
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Nov 2, 2012
Every time I boot my computer, it come up loading files, the open the boot recovery mode. If I leave it, it says that it fix one error, then it restarts and does the same again. The error was that it the boot.ini was missing. So I booted it up with ubuntu, and created an empty boot.ini file, then booted the minitool partition wizard (Partition Wizard Bootable CD allows user to manage partition directly with partition manager bootable CD.) and configured the boot.ini. But still no luck. It's booting into recovery mode because that is the first partition.
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Aug 12, 2012
I just got a brand new asus cm6730 desktop pc. It comes with Windows 7, predictably.I started it up, as the instructions were fairly simple. Upon doing so, I got a black screen for an unimaginably long time. It was supposed to take only a few minutes. It was close to 30 minutes.I restarted the computer to see what was wrong and went to the safe mode terminal to see if anything popped up. Indeed. After it loaded a bunch of packages, it prompted me to restart to continue with installation.
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Jun 20, 2012
I recently bought an Asus N55SL laptop. It came pre-installed with Win 7 Home Premium on a 750GB drive.I bought a 120GB SSD, and would like to replace the HDD with it. The HDD came with a recovery partition on it, When I started the laptop for the first time, I made Asus recovery disks that can be used to restore the laptop to factory conditions. However, when i try to use those to recover to the SSD, it appears to work, but when it's "setting up windows for first time use" it goes into a rebooting loop. I'm assuming that the disk image made by the recovery program on the 750gb HDD can't be applied to the 120gb SSD. I've read that SSds work better with fresh installs of Windows anyway.So, how can I install windows on my SSD using the Win 7 product key that came with my laptop? I tried installing another copy of Win7 Home Premium that I had, but the license key wouldn't work for it. I called Asus support but they didn't give me any useful info.
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Jan 8, 2013
My Asus laptop won't Start up , I have tried system repair , system restore , system image recovery and even windows memory diagnostic but it still won't start up
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Nov 1, 2009
I just tried to install Windows 7 on an asus laptop.
It all goes smoothly until it reboots after i have connected to my wireless.
It all seems to work great. It loads like a normal boot, then i get a screen with the error: Can not open file: c:RECOVERY.DAT
ERROR
The error word is written on big red letters.
Have anyone got anything to suggest here?
I can press any button and nothing happens.
I cant even start in safe mode.
I get the same error.
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Apr 29, 2011
My Asus laptop has locked on U-tube as tried to enlarge screen and have nothing, the screen is on but blank and I cannot shut the computer off?
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Jan 11, 2012
I have just completed a new build. On first switch on the BIOS loaded & I received the message 'Re-boot & Select proper boot device'.I can't get past this.The build has a SSD drive only, the onboard graphics is being used for now, I have not yet connected a CD'DVD drive & no other drives.I have initialised the drive in another PC but that has not resolved the issue.All components are new, has anyone had a similar problem, it's got me puzzled?Motherboard ASUS P8Z68-V PRO/GEN 3Intel i5 2500K 3,3 Ghz 1155Corsair Vengence memory 16GBCorsair 60GB Force 3A SSD SATAiii 6Gb/s
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Jul 11, 2012
I just purchased an ASUS all in one pc and on FIRST startup it said "Boot mngr is missing - press ctrl alt delete to restart." I called customer service to fix problem. It is fixed now.
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Aug 22, 2012
I install Windows 7 with a dvd, and complete the whole step, but after the welcome screen appear, 5 sec later, it suddenly shutdown itself, and it wont boot from the hdd, it just show the asus screen, then blinking cursor, and then restart and show the asus screen again, and so on..
processor dual core
ram 2gb ddr3
vga intel gma
hdd sata 320gb
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Feb 11, 2013
I install this windows 7 64bit many time,s on my asus x79 deluxe motherboard whit never any trouble today in put my windows 7 in my drive an reboot to install my windows 7 then this code 5 pop up saying can not boot from cd . I don't know what happen then i tried my windows 8 it booted right up but i don't like my windows 8 .
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Jan 25, 2012
My linkMy errors and updates are all stated there, however I will also continue anything I restarted the process. This time, during the startup of the computer I repeatedly tapped Esc. then selected my P2 HL-DT-STDVDRAM GT34N and pressed enter. This was followed up by the usual "Windows is loading files..." progress bar. Afterwards, it sat at the "Starting Windows" screen for eight minutes. It loads a basic ASUS wallpaper and cursor. I am then confronted with the prompt: AI RECOVERY-Are you ready to restore this image yes/no?I select yes.AI RECOVERY:Restoring it will overwrite your hard drive. Do you want to continue? Ok/cancelI select ok. The AI Recovery Restore begins-This DVD will help you recover hidden partition. Check the AC adapter connection and do not interrupt the restoration process.
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May 8, 2012
I have an Asus X52F series laptop only one year old and it keeps crashing.When I start it up it loads up fine but then when I click on something say the internet it wont respond and completely crashes nothing will load. Every so often if left for ages after start up it responds but then after running for a while it becomes unresponsive again,it also runs fine in safe mode.I have PCTools Spyware Doctor with Antivirus which is not finding anything and I have run Malwarebytes and it too doesn't find anything.
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Feb 21, 2013
I own an Asus Laptop that runs on Windows 7 and I've been getting random BSOD for months (around 6) and they've become more frequent. I've downloaded Malwarebytes Anti-Malware scanned my computer and thought the problem was fixed but then it would come back. It's happened 11 times this month and 3 times today alone.I really don't know what to do anymore. I've considered reinstalling windows but I don't have the disc.
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Feb 5, 2012
I have a ASUS laptop which crashed after AVG installation. Did everythying (changed the AVG folder name etc). Now stops at CLASSPNP.SYS in safe mode. Also cant go to Repair ( get message "Windows is Loading Files") and nothing happens....
I dont mind formating and doing complete reset to Factory settings. (I have copied all data). However, I dont have CD for restoring Windows. F9 does not work.
Through midnight manager I can see the folder WindowsImageBackup on my D drive (80GB). Can I use this one (how?)
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