Printing Documents - The 'spooler Subsystem App' Was Not Functioning Properly, Start Menu Freezes
Sep 8, 2008
I had a problem printing documents - the 'spooler subsystem app' was not functioning properly. So I found this site: You cannot add a printer, and you receive printer spooler error messages, and didn't see the fact that this troubleshooting page was for XP only. So I followed the instructions, and basically ended up deleting nearly all registry files in safe mode except the default ones. When I realized I had messed up, I performed a system restore that I had created immediately before editing the registry files. After the system restore, Vista wouldn't boot. So I restarted and booted in safe mode, got confirmation that the system had been restored, and restarted once again in Vista. Now, I have some annoying problems:
-the start menu freezes. I can click the menu, but i can't click any icons on the start menu itself. -Windows Live OneCare won't start -System restore will not boot. when I start it in the start menu (before start menu freezes), I see in task manager that rstrui.exe (the System restore file) is running as a process, but no application appears. How can i restore my computer?
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Jul 29, 2009
This involves my HP Pavilion dv9000t notebook with Vista Ultimate OS, & HP OfficeJet H470wbt (Bluetooth) printer. I am able to install the printer successfully. However, whenever I attempt to print anything I get a window stating: "Spooler Subsystem App stopped working and was closed". This happens both in Bluetooth & USB connection.
I have wasted my time dealing w/ HP support for almost a year. HP says the problem is with my OS. Per their instructions I even performed a complete recovery on my notebook & reinstalled everything back 6 times & my LapTop has been back to HP for warranty work twice. Nothing HP did or recommended has worked. The 1st new printer was returned & I was given a new one in exchange. Still the problem persists.
"Failed Solutions": http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=3434461&lang=en
Removed drivers, re-installed drivers, verified print spooler settings & restart service, restarted the print spooler, temporary workarounds, etc. & nothing has worked.
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May 22, 2009
I looked but couldn't find this issue elsewhere. I noticed that when I opened my files, there were extra MY DOCUMENTS folders. Other people who used this computer apparently messed around and copied MY DOCUMENTS folders. I tried to remedy the mess, but did so when I was tired, and seem to have made matters worse. Now, when I go to the Start Menu> Documents the documents are not there. I am at a loss as to how to fix this.
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Apr 10, 2009
I redirected my Documents folder to my home drive, and it worked for a month or so. Somehow I lost access to that drive, and although it was corrected fairly quickly, now when I click on the Documents link under the Start Menu, nothing happens. No error, it just doesn't open. When I right click the Start Menu Documents icon and go to Properties, there is no information listed there. It is just all blank showing 0 bytes.
When I go to my profile, it shows a regular folder for Documents, not the fancy new Documents icon used in Vista. When I open this folder it opens my local Documents directory, but there is nothing there (since everything was being kept on the network drive). When I right-click this folder, it opens and the location on the local drive C:usersame, and it has the following tabs: General, Sharing, Security, Previous Versions, and Customize. The Location tab is missing so I can't redirect the folder back to the network drive. I did go to the Start Menu properties and remove, then add back the Documents link, but that didn't help. I enabled and disabled User Access Control and that didn't help. I even did a System Restore of the system to last week before this problem started,
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Oct 31, 2007
I need to remove Documents icon from Vista classic start menu. I have removed all unwated icons allready but i can't find a way how to remove Documents icon. Look at the pic, it's from czech version of Vista, but Dokumenty means Documents in english Vista. It's not in gpedit.msc (or i can't find it there).
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Jun 6, 2008
Looking for help with some email docs that I have received in vista format. They include labels & excel spreadsheets. Is it possible to convert them somehow to enable me to print them out from Windows 2003 or 2007? I asked the sender to save them as Windows 1997-2003 format & resend them but even then when I try to print those out the label setup is altered.
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Mar 8, 2009
I have a dell inspiron 1525 running Vista home premium connected to a wireless network router wirelessly for use of the internet, i also have a dell PC downstairs (XP) which is connected to the same router with a wireless USB stick thing. The PC downstairs has a printer connected to it in the USB port. How can i use the printer from my laptop, do i need to set up some sort of home network? how do i go about printing on the printer downstairs from my laptop upstairs? i will provide as much info as i can to help, im pretty useless with computers
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Sep 3, 2009
I've an Asus f5sl laptop with Vista Home Premium (32bit) but it's been freezing on me lately. When I boot up, it gets to the black screen with the green bar but after a few seconds, the green bar freezes and I can't log in. Occasionally it boots up after around half an hour but then Vista periodically freezes for a few seconds before resuming (which is annoying when trying to write out something etc)
I don't see any problems in Safe Mode so is possibly a driver? I've updated all my drivers, completely updated using WIndows Update, ran antispyware, used System Restore etc. Only problem is; I've moved to a new country, and like a fool, I left my Vista start up disk back home. Which I would otherwise have tried.
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Mar 21, 2009
It keeps freezing and has to be re-started using restart switch. There does not seem to be a pattern to the freezing that I can spot. It happens at least once a day, sometimes 4-5 times and the longest without was nearly 2 days (when I thought the problem had gone!). It can happen when browsing using firefox or IE. It can happen when using documents or playing PC games (A Vampyre Story and The Path) Initially after re-boot the system had to be repaired using the Vista CD but now it simply boots to option for safe mode or start windows normally. The perfromance monitor simply shows system not shut down properly,Have removed u-torrent, and peripherals except broadband connection (BTHomeHub 2) and wireless keyboard and mouse but to no avail.
I use McAfee for security and since most recent upgrade have to manually start windows defender using command prompt. BTW by freezing I mean that everything suddenly stops responding and nothing works including any key combos or mouse. Therefore can't access task manager.
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May 11, 2008
when i start my computer i get nothing no icons start menu or anything but i do get a my documents window and from there i have to ctrl alt delete then go to file run and run explorer does anyone know how to make it to where i dont have to do all that stuff to run explorer basically does anyone know how to make it where when i start my computer it is normal with explorer running?
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Jun 2, 2009
all started after an update for MS office + gfx driver and then all the problems began, mainly my PC won't start up properly, no signal to any of my monitors, my mouse and keyboard don't work, blue and green lights on my tower running constantly and fans on full. The only way I can get it to boot up properly is to do a hard re-boot(I have to leave it unplugged for at least an hour to do this) and has been like this for almost a fortnight now, I have already tried
1). restoring it to before the update.
2). CHKDSK.
3). repair with installation disk.
4). changing power options.
5). un-installed Microsoft Office.
6).updated to most recent nvidia graphics card drivers.
Can't think of what else at the moment but have been going through the forum and google to no avail.
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May 7, 2008
I'm trying to install my Printer Driver for Canon Pixma printer. When I run the executable to install the driver, it come back with "Printer Spooler is not running, Restart Printer Spooler. So I re-start Printer Spooler under Admin. Tools. Then I try to run the executable again. And again the Printer Spooler is stopped. It seems the executable stops the Printer Spooler?
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Dec 24, 2009
I have tried to install Sniper Elite on my Toshiba Qosmio with Vista Home premium running 64bit. It seems to install OK (and is supposedly Vista compatible) and as for many other games asks for a reboot when finished. When I click yes for the reboot Windows will not start properly and in fact automatically uninstalls Sniper Elite. I will try and run compatibility mode when I get home tonight but thought if it is installing OK.........
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Mar 29, 2009
I've been having a problem with my computer for the last month. When starting up it freezes at the splash screen or the windows start-up screen. I may have to restart several times before it will fully start up. I ran the Western digital utility and the hard drive failed. So I installed a new hard drive and went from XP32 to Vista64. I still does it. I ran Memtest and the RAM is fine. I bypassed the surge suppressor and it still does it. Once it's running, it's fine. Other then leaving it on all the time,
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Mar 29, 2009
I've got my BIOS setup to turn on my computer at a certain time each morning, to complete scheduled tasks such as virus scans, disk defragmentation etc. To turn my computer off, I have to hibernate it, as my user account is password-protected and if it turns on from scratch then I would have to login before any tasks could be carried out. However, when I check up on my computer in the morning, I find that it has resumed and then frozen. Sometimes it freezes at the Resuming Windows... prompt, but most of the time it freezes at the desktop just after it turned on. Can somebody tell me how I can get my computer to stop freezing when it turns on?
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Nov 18, 2009
I have a Toshiba satellite A135-S2346. It's always worked fine. One day it when I plugged my ipod charger into it, it froze. Now the laptop wont start at all it has a 1 in 3 chance of starting, if it does. It freezes at the Toshiba logo, and makes a static, popping noise from the speakers. Anything I can do? Or began to figure the issue out?
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May 3, 2008
There is no Start > Run in Vista? Also, cmd.exe is not available on any menu? Why did Microsoft make this change?
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Nov 2, 2009
This is driving me nuts and was wondering if anyone else has encountered this. When passing over any other item the item information is displayed right away with no problems. But, when I pass the mouse pointer over a particular item, in the start menu the system hangs and the 'highlight' stops over particular item without displaying item information. (in MS Access it's referred top as the Control Tip Text). After about 20 seconds the item info gets displayed and things go back to normal..........
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Apr 26, 2009
When I click on Help and Support in the start menu, Help is started, but I get a message like this: The topic you are looking for is not available in this version of Windows.
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May 1, 2009
i installed vista a few weeks ago...being the economical person i am, i decided to go thru all my extraneous directories that windows installs and delete a few things i know i'd never use...mostly public junk, etc etc...i also understand that vista is smart, actually modifying what it shows you depending on the things you use most, bla bla bla.. i'm the only one using my puter and i've set the account up with admin priviledges..
just recently, i've noticed that my name is no longer displayed in the start menu just above the "documents" button & underneath my display picture, and i'm concerned about it...i'm thinking maybe it had something to do with those directories i've deleted in the public area...OR maybe vista just realised that by now i'm the only one who ever touches my puter and has chosen to assume it's always me and not show my name anymore.. i don't know but i'd like to know why this is happening, and if i choose to, how i can restore it? i've tried in the policy manager but none of those settings seem to make a difference...
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Jun 1, 2009
I just installed SP 1 and now the Start Menu and Task Bar are gone. It was a lot of work to install. I'd hate to have to take it back out again. Task Bar wasn't locked but wasn't set to hide either.
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Nov 16, 2008
I stumbled upon vistax64 while researching superfetch in vista and honestly out of all the sites I have been to this one is the most informative and up to date. I found the tutorials section to be a real big help in fact I almost have vista setup just the way I want it because of the guides. I do have a quick question I miss the way XP did its start menu as in hover over a item to go to its menu, vista you have to actually click the menu, anyway to return that to the way it used to be while still keeping the default vista look?
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Jun 16, 2008
This applies to XP as well as Vista, the solution (if there is one) may also work for both, that's why I decided to crosspost instead of posting a separate question for each OS. Has someone found a way to add new top-level menus to the start menu, the way you could in Win2000, and still can in XP and Vista if you switch to the "classic" start menu?
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Apr 24, 2008
I have 2 Hard Drives - 1 for OS the other for Data. Since all my data is on disk D I wanted to change the Documents, Music, and Pictires links on the rhs of the start pane to point to the new location. i did that OK by using properties, move location.however I stuffed it up by changing where "Videos" points. "videos is a link under the users on c:. Anyway, I sent it to the wrong place. When I tried to fix it my documents, pictures and music links were all lost. Somehow i've managed to re-establish the Documents link to point to the correct place (on the Data HDD) but I can't change Music or Pictures. They are just empty and do nothing. If I point to them and right click and select properties there is no "Location" tab, and in fact there is nothing at all.The links are OK in "Favourite Links" when Computer window is open, but they are dead on my start panel right hand side. All the other items in that panel are OK. How can I reset those links to point where I want.
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Nov 5, 2009
I can't seem to find Newsgroups for Windows 7, so I'm hoping to find an answer for my question here! I've installed Win7 on my laptop and want to customize the Start Menu's All Programs windows. I normally consolidate like programs/folders into one common folder to minimize the number of items on the All Program window (i.e. all Microsoft related items in one folder called something like Microsoft Programs). I can't seem to figure out how to do that in Windows 7.
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Apr 16, 2008
I am the only user on my Vista Home Premium system. When I click Documents in the Start Menu, there are two Desktops - one at the top of folders and one under my Username. I am trying to figure out why there are 2 Desktops.
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Aug 20, 2008
Vista Start Menu – Convenient alternative to Start menu
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Jul 2, 2008
Recently most of the programs in my Start Menu disappeared. Almost everything that disappeared is Microsoft related, like Office. When I rebooted it said that explorer.exe and sprtcmd.exe in the C:ProgramDataMicrosoftWindowsStart MenuPrograms directory is corrupt and I should run chkdsk. However, chkdsk won't run. I set it to run on reboot but it never does. Then I tried using sfc /scannow but it only got to 71% before saying it can't continue. I tried going into the Programs folder but it says the directory is corrupt or unreadable. I've got Vista Home Premium, and my computer is a Dell XPS M1530.
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Oct 28, 2009
I am using Vista Home Basic x32 sp2. When I pass the mouse pointer over a particular item on the start menu Vista freezes. It always happens when the pointer passes over the same item. It also occurs sometimes when I try to drag an item to a different location on the start menu.
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Mar 31, 2008
I cannot seem to access my start menu and I cannot seem to see my programs when minimized to the taskbar. It has not been resized, just it has just disappeared as I was surfing the web.
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Jun 20, 2008
Just noticed that there are no programs listed when I press the Start Button, they only show up when I click on All Programs. It was fine earlier.Havent installed anything.
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