No 64 Bit Upgrade Support
Jun 13, 2009
I upgraded to 64 bit vista home premium about 3 weeks ago. When I entered the id for email support it said the product had expired so I have to pay $59.00 for support. I think that's a ripoff. My 32 bit disk is working just fine. The 64 bit is a new system and less than 90 days old.
Have had access denied error since creating the 64 bit when trying to set a restore point. I've tried everything I can find on the web including all Microsoft news groups. The 32 bit and 64 bit disks are pretty much Identical in content, programs. I suppose I can at least return the 64 bit update disk for $10.00 refund?
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Feb 9, 2009
I own windows xp and have it from 2006. i am thinking of upgrading to vista home premium. I ran the upgrade advisor and it said that i would have to update my video card since it doesn't support aero. i already have windows blinds and i tried an aero ultimate theme by fedia and aero worked fine. Fedia fedia also said that if u do not c transparent that means ur video card cannot support aero. however for me i saw the aero and experienced it so i was a little:S. I ran the upgrade advisor again and it told me that my system would support aero so now i am :S. I am very confused if i should upgrade or not and if my system would support windows home premium.
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Mar 23, 2008
I'm running vista ultimate 32bit. Given that the hardware I have does support 64bit can I upgrade my installation with vista ultimate 64bit?
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May 11, 2009
does anybody know the date of Windows 7 free upgrade for Vista?
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Mar 14, 2009
I have a Aspire AM5620-E5301A Acer computer. On Acer it has Windows Vista Premium Home. I bought Windows Ultimate software to put on my Acer computer. It starts to load up OK, put in the key number in than next step is. To pick custom install or upgrade install, but upgrade choice is grey out. It is disable from using the upgrade choice, I want to choose to pick. I did not purchase Windows Ultimate through Acer anytime upgrade option. It was a store bought software it was cheaper than Acer price they offer. What is the problem with installing Ultimate with Acer computer?
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Mar 26, 2008
I have been trying to upgrade from Windows XP Tablet Edition to Vista Ultimate on my Travelmate C300 laptop. I have found the following error file after the install fails in the location: C:$WINDOWS.~BTSourcesPanther. The file is called: setuperr.log. The content is quite long but i will post it here - advise how i can upgrade to Vista?.................
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Jul 8, 2008
I have just built a new computer using Vista Ultimate x64 and a single GTX 280 on a 790i motherboard. I play Everquest a lot and find that when I try to load it I get a message that no 3D devices found. Going into dxdiag I discover that there are no DirectX features available. I am using nVidia driver 7741. I had to also download directx 9 to run the game. What can I do to get 3D support? My device manager recognizes my card. I'm lost here.
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May 17, 2008
I went to upgrade from 32 bit Ultimate to 64 bit., after the Windows files loaded I received a screen that said my CPU would not support 64 bit. I have a ASUS P4C800-E-Deluxe mother board with a Socket 478. My current CPU is an Intel Pentium 4 3.00 GHZ. Can anyone tell me what CPU I need to get to support 64 bit or if its just a BIOS adjustment that is needed?
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Apr 5, 2008
Little problem here with Help and Support. When click Start Orb and then Help and Support nothing happens. Using Windows Vista Premium 32 bit. Anyone have a solution for this problem?
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May 18, 2008
When I open Windows Help and Support it no longer goes to the home page and I get a message in the Help and Support Window stating: "This content under construction We were unable to retrieve the requested topic."
The other profiles on my Vista Home Premium system have properly working Help and Support. I think it is not longer pointing to the correct page but am not sure how to fix the issue.
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Oct 9, 2009
Pretty strange that I couldn't find one google result about WHERE a USB 2.0 port is, everything is "how do I know I have USB 2.0" and not actually where they are on the computer. Some may say well, just plug in a USB 2.0 usb and see what happens.
However my USB Drive has ALWAYS been saying I'm plugging it in in a port that does not support USB 2.0. I've done this at my college and the same bs occurs. This does not occur for any of my USB drives, not even my 16G one. Should also mention that whenever I try to access the USB drive, it says "Drive E not formatted, would you like to format it now?" Obviously I click no. This by the way has nothing to do with my recent virus issues. This particular USB drive has been like this for years now.-
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Dec 16, 2009
I have a system with 64 bit vista premium.I was not able to install all the softwares available as they were 32 bit compatible. So i installed 32 bit vista in my system.Now i am not able to access the registry.
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Jan 2, 2009
Im on an HP530 with Vista Home 32bit. I wanted to see some videos on my TV (Sony Trinitron XBR) which is "kinda" old and does not sport a VGA in connection. I bought a VGA to RCA cable and got it today so I connected the male VGA to the computer and the RCA to the TV and the laptop is not recognizing anything. Am I missing something? The VGA-RCA cable ALSO has a SVideo female and also tried that one. I already clicked the windows key+x to add it manually thru the "mobility" settings.
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Jul 3, 2008
I just did a clean install of Vista 64 Home Premium and have run into a strange problem. I cannot log in to the XFX Support website using either 32 or 64 bit IE7 on the Vista machine. I can log in fine using an XP machine. Further when I tried to fill in the form to d/l the office 2007 trial version so I could import my mail folder from my backup disk into Vista Mail the form would reset everytime I selected the US as my country (was my only option, I assume since I had already input my state). In Firefox the form would appear to reload when I chose US but would keep everything I'd typed in as well as saving that I chose US. IE7 just wiped out all the text boxes and reset the country to choose country.
Needless to say since it blanked the form every time I couldn't get the trial initially. I've somewhat bypassed the problem by installing and using Firefox 3 which is not having either of these problems. The install was a clean install with nothing more than Vista, drivers and updates installed. P.S. I tried the IE7 group but they seemed to think I should post in the Vista groups
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Oct 15, 2009
Does anyone know the program EZeMailBackup2.0 ? It is supposed to support "different" e-mail programs under Windows XP and Vista, but I can't find out if it supports Windows Mail. I would like to avoid having to remove it again.
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Aug 8, 2008
I am looking to purchase a new motherboard.....this is what I need it to have... Dual Core Support AGP not PCIe both sata and ide Does anyone know of newer motherboards that support this??
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May 10, 2008
when i open help and support theres a section on the bottom called information from microsoft thats suppose to update its shows when i have it set for offline help but when i turn on online helpthe whole bottom half it blank actually its a big empty space i checked with a few friends and theres are the same way i know there was a problem in xp in the did you know section that it never updated
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Sep 26, 2008
I have a retail copy (Not OEM) of windows vista ultimate on a laptop recently installed.
I've come across a problem which i cannot find an answer to on the web. As i've only just purchased and installed the OS i've decided to contact microsoft help and support.
inputting my product ID for a retail copy (Not OEM), microsoft help and support states, "No charge support is not available from Microsoft.
The product ID indicates that this product may be supported by your computer manufacturer. Contact your computer manufacturer for support or select a different support option below."
If anyone is interested the problem i'm contacting help and support regarding is you cannot send your bitlocker recovery password or EFS certificate to the bitlocker website via the control panel utility.
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Apr 26, 2009
When I click on Help and Support in the start menu, Help is started, but I get a message like this: The topic you are looking for is not available in this version of Windows.
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Mar 23, 2008
So I paid for a retail version of Vista Ultimate Upgrade the day it came out, upgrading from XP PRO. Everything was fine. One day my Vista install starting giving me BSOD constantly and loss of audio so I finally after much advice did a re-install of Vista, clean this time. After hours and hours of work, reinstalling all of my programs and customizing everything again, it came time to re-activate windows. I went ahead and said activate online.....no dice, it says my key is already in use. I read the forums here and everyone said go activate over the phone....again no dice, two phone calls to Indian spekaing reps and they could not get me activated saying I would have to call MS Support. I called MS Support and they rudely said I am out of luck, I didn't re-install XP first before I fixed my Vista install...my key is good but only if I upgraded, which I did on the initial install by the way....I don't even have my XP disk anymore.......
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May 4, 2009
A *Canon i960* printer was connected directly to this Vista64 machine (HP). The printer test *worked perfectly*, etc. All running well. Then the Vista64 PC was *moved *to another area in the house that would not support a spot for the printer. So, the printer was attached to a *WindowsXP Home* PC (by USB). The printer, in XP, was set to "shared". (So, the Vista64 PC and XP Home PC are both on the same router within a single residence, husband/wife team.)
To access the i960 on the Vista64 PC we tried adding it: in the Printers folder we double-clicked "Add Printer". We followed through with Network Printer. The Vista "add printer" dialog box shows a network printer: When that printer is selected and the *Next* button is clicked, a "Windows Printer Installation" box pops up saying:............
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Mar 15, 2009
It is sais that Zone Alarm Pro doesn't support Vista, is it ture?
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Mar 26, 2008
Just this message to say that we don't find qualified people at Microsoft in Switzerland and in France Support to answer to the following question: Which product is qualified to install Multi-language pack? We don't find any information saying there many kind of software of Vista Ultimate release.
We just have the windows vista ultimate with sp1 included. And the problem that is the second product we bought and we can't return. Swiss support don't answer and is unpolite and do close the phone. France support can't do commercial activities in Switzerland.
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May 2, 2008
I have a Dell Inspiron 531 computer with Vista Home. My printer is an Epson Stylus C86. It prints everything that I send it, except coupons. The coupon page says my coupons are printing, but they don't. I get the following statement when I tried to reload the coupon printing software.
"Unfortunately our site does not support coupon printing using your current computer set up. Coupon Printing for Windows. Coupon printing is currently supported on Windows Operating Systems Vista, XP, and 2000 when used with Internet Explorer 6+, FireFox 1+ Netscape 8+, and most MSN and AOL browsers."
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Jul 22, 2008
I have a Logitech G15 V1, great keyboard and in use since end 2007. But there is an annoying bug that I can't seem to fix. When I for example have to press DEL to get in the BIOS menu, he doesn't respond, it's that I can't skip or 'Press button to load from CD' while I'm in boot, I went into the BIOS and I set USB Legacy Support to Enable, when it didn't work I just put it back on Automatic.
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May 1, 2008
how could i run vista's Help and Support from the Run menu (or the built in search of the start menu)?
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Apr 5, 2009
If go to Help And Support or click (or use F1 key) for anym windows' applications, the Help & Support Screen comes up but is blank. If type something in search get following message. HELP TOPIC NOT FOUND: "This Content Under Construction". "We Were Unable To Retrieve The required Topic". Have tried all the reg. fixes have seen for restoring Help & Support and ones relevant to this particular error message without success. No other problems with Vista Ultimate and have no idea why or when occurred.
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Feb 6, 2008
I'm having absolutely no luck installing Adobe CS3. I've tried everything that I could find suggested on various forums to no avail and have even contacted Adobe support. They tell me they don't support trial downloads but that my situation is "strange" and unusual. This is not the impression I get from looking at several different forums, also I can't buy a piece of software I can't install
I must have downloaded at least a dozen CS3 trials and attempted to install them. The files extract onto the desktop and then when I run setup I get the installer window. The bar moves across and that's the end of the story. I have tried running an elevated command prompt:- "cd C:WindowsSysWow64" then "regsvr32 vbscript.dll" then "regsvr32 jscript". I thought this was going to be successful but when I tried to run the installer it failed and I got the following message:..........
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May 11, 2008
I just got a new LCD monitor to replace my old CRT monitor. the problem is the LCD doesn't support the resolution i used to have on the CRT which was 1280x1024. the maximum resolution on the LCD is 1280x768. well i have XP and vista dual booted and when i put up the new monitor i did everything in XP and totally forgot about doing the same thing for vista. so now my problem is when i try to log into vista i get a "Frequency out of range" because the vista resolution is 1280x1024 but now i have no idea how to fix it.
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Dec 23, 2009
I bought a new konica-minolta printer: Magicolor 4650 DN. It comes with lots of printer drivers. I use Windows 7 64 bit. I think the printer installed itself when I plugged it into the network router (linksys). Windows 7 found the printer and I added the printer and it seem to work, including settings / properties for duplex / grayscale / color / page layout / number of pages per sheet etc.
Question: This printer should support a lot of things and when I want to download software from the Konica minolta driver webpage, there are lots of things to download. Some of these have something to do with "ppd, pcl, xps" etc... I don't know what these things mean.
Here are some of the directory names I downloaded:
KMPPD64PSMINIwin=85
MC4650MONOwinx64
MC4650PCL6Winx64
MC4650PPDWin
MC4650PSWinx64
MC4650XPSMINIVista
MC4650XPSVistax64
UPDPCL6Winx64
UPDPSWinx64
Should I install all of these ? Why ? What extra will they give me ? I assume Vista-drivers are the same as Windows 7-drivers, right?
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Jun 30, 2008
Does Cisco have VPN client for Vista 64 bit? Would there by any other options that would support IPK protocol?
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