Windows Update, Lost Desktop
Mar 3, 2010
My computer was infected with Vista Guardian 2010 two days ago. I first ran a full scan using McAfee but didn't detect anything. Following a friend's advice, I then ran Windows Update on the system. After restarting, I lost my desktop, only a small window saying "Personalizing the personal setting of your Internet Explorer" and it stayed there for ever. I managed to get online through Task Manager by hiting ctrl+alt+del. Then I downloaded Microsoft Security Essential and it found two malwares.
I clicked "Remove Now" to the first one and my desktop came back. So when the second message prompted me to "Restart Now", I restared my computer while the scanning was still running. After restarting, everything was fine except a bit slower than before. But when I tried to open any .exe file (like IE browser, Firefox browser, MS Security Essential), none of them would open. The system keeps asking me which software I want to use to open the file, and still wouldn't open. I cannot open any browsers and cannot get online now. What should I do? (I tried in Safemode, and didn't work either).
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Jun 12, 2008
I ran the critical update (Vista) and it wiped out the desktop, leaving a blank slate. Each time I restart there is a lenghty message in Chinese with "ok" as the only option. I ran system restore to get back to the time just before this update, which restored my desktop. I am convinced that this update is buggy and should not be installed without a deep backup in place. It works fine with XP but not with Vista in my set of machines. How can this be reported to Microsoft? Or am I doing something wrong? The system is completely legal and registered.
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Dec 27, 2008
So today I'm enjoying my 2 day old Vista. I've had a crappy 2003 Compaq XP for EVER now, and I was happy to get a new computer, completely crappy OS or not. (Yes, I've heard the rumors about Vista, so I was prepared for lots and lots of hours of troubleshooting!) I want to look around and explore, so I click on my start menu. Nothing. The My Computer, Control Panel, etc etc etc is on there. But nothing. I click 'all programs', and it's all there. I tried to modify the settings on my start menu, I pressed OK and out of curiosity went back into my Start Menu settings to check-- And they were back to what they were before!!
My easy way out has always been, since my XP was crap, to completely restore my computer, suck it up, reinstall everything and start fresh. So I decided to add a new WinRAR .rar folder thing, put all my pictures in there, put it on Megaupload.com and download the file after I restore Vista. I right clicked. Went under 'New > (Empty)'.
I almost cried! My baby, my brand new vista, already encountering problems! I installed daemon tools, PHotoshop CS2, poweriso, AIM, itunes, basically my necessities, within the two day period. I turned my computer on, no problems. My norton preformed its scheduled scan this morning at 6am, and I had a trojan horse and it can't be repaired. I've had thousands of those on my old computer and it ran at full speed with no problems, but could this be the reason? I restarted it two, three hours ago so my daemon tools can finish installing, and that's when I realized my start menu and things were messed up. Also, when I went into my computer after I restarted, the theme was set on 'windows classic', my background was left untouched. I cannot drag and drop anything into the start menu. It says I can, but I can't. Desktop icons are fine. I also installed 16 or so updates because I guess my Vista isn't up to date-- It did it automatically. Also, links, pictures, etc, like 'My Computer', My 'C:' drive, 'My Pictures', pictures, music, etc in Folders, have a check mark beside them.
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Jan 12, 2010
I was attempting to do a screen shot, captured what I wanted, sent it as a "jpeg" file to my desktop so that I could attach it to forward it. But the screenshot has replaced my desktop. The photo is there, as well as all the icons, but the screen is non-functional. I can go to Control Panel and change the desktop, I have a new desktop, but it is a blank desktop,with nothing but a beautiful photo. I really do not know what I did to create all of this mess. The computer works, but I must access programs using "start" menu as the icons are just photos and not operational. I wonder where the desktop went. I want to correct this, but I am not the most effective computer owner, I know how to operate most of the programs, but am baffled by the technical end. I do have the option to update to Windows 7, but I am not sure that will correct the problem. It is 12:30am, and I have been attempting to correct this since 4:30pm and I am tired. I a nite owl knows an answer, it would sure make for a better morning
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Jun 16, 2008
In error, I unistalled Remote Desktop Connection when I was having EXTREME problems with VPN. Now I can't reinstall it. I found a link at MS, Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876), but when I try to run or save it, I get an error message "Not enough storage is available to process this command." I then saved the program to my desktop which it readily accepted, but it wont let me run it.
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Oct 17, 2008
I lost the taskbar at top of desktop that quicklinks with icons, etc .... this is not the bottom task bar, system tray and quicklinks to the left. New to Vista,
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Apr 1, 2010
I know there have been several posts about this but can't seem to figure out some of the answers.
I have lost, for some reason, the Create a Desktop Short cut from my right click context menu.
I tried one thing and all I got was the Desktop icon on my Desktop. I did more searching but can NOT find: "the file *Desktop (create shortcut)* from the Default user folder."
I went to my User folder and there is no such item. Am I looking in the wrong area?
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Dec 13, 2008
I have lost 2 important folders saved on my desktop while i was downloading a game from a disk. I have tried system restore but to no avail. I am at a complete loss.
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Mar 26, 2008
i was wondering if someone could tell me if there is a way to go back to the old way my computer was before i installed the update for vista...i hate the new way and lost all my icons and data....
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May 15, 2010
I was using remote desktop from my win2000 to my vista yesterday completely fine. however id been having some trouble with the vista machine and reinstalled vista. Today I allowed remote assistance on my vista machine and found i couldnt connect. I looked it up and realised that the remote desktop, usually under the remote assistance option, was gone. I had set vista to install the recommended updates only, but being vista, about 5 out of the 25 didnt install. Im guessing the remote desktop functionality is in one of these updates i have not installed, my question is: which one. Or is it not in the "recommended" updates, and if so, could you give me a clue which updates i should be installing to return remote desk... However if there is some kind of command that unlocks it or something, even better! This forum looks great, im sorry to start with a qustion though D;!!!
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Jun 1, 2009
I just checked "YES" to accept a dozen updates. (some Windows, some HP). While updating, the updater re*arranged my desktop icons. Before this happens again, where is the utility that stores their position? If Windows provides that function, I cannot find it.
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Nov 26, 2009
1. Windows Vista Home Premium wanted me to update so I did.
2. Update changed my desktop giving me new icons and a new wallpaper. But my files in My Pictures and My Documents were missing.
3. I used the Start Search to locate them and cut-pasted them into the My Pictures and My Documents folders in the new interface.
4. I shutdown my computer after I was done using it.
5. I turned on my computer again and Windows reverted back to the older (pre-update) interface.
6. I checked and to my luck the My Pictures and My Documents folders were empty again........
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Aug 29, 2009
We re-image our desktops with an image that was created about 12 months ago. As a result when the user logs in they have about 100 Windows updates to apply which take up the entire computer which can not be used for anything else. The update process consumes the machine and desktop with it's own screen showing update progress.
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Dec 20, 2008
It seems that all my desktop shortcuts have turned into white squares. It happened after the installation of last weeks security update.(at least I assume it was caused by the update.
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Apr 11, 2008
That is the message I get from the icon in my Vista tray. When I try to manually check for Windows Updates I get the message that I need to "first install an update for Windows Update". When I try to install that update for Windows Update, I get error code 80070643. There is a lot written about Windows Update error 80070643 having specifically to do with restarting the Office Source Engine for Microsoft Office 2003. HOWEVER, I do not have Microsoft Office 2003 installed on my system and this is not my issue! I am quite fearful at this point that I am vulnerable to all sorts of attacks considering that I haven't updated Vista for about 6 months now. This is not good.
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Oct 13, 2008
when going to the windows update window,i get a white blank page and it says "the page failed to load"i did restart, same issue.
what is it all about?
and another thing, i don't have a Floppy drive in my computer however a Floppy A: drive is present in "Computer" how can i remove it from the list?
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May 6, 2007
Microsoft Update was first released a few years ago for Windows XP and Server 2003 as a great way to update all of your Microsoft software installed on your PC. Not only would it update Windows, but it would also update Microsoft Office. Are you a Microsoft Outlook user? If so, Microsoft Update would even download updated junk mail signatures when they are released.
In Windows Vista the new Windows Update application is no longer web-based. Microsoft has built-in the old Microsoft Update functionality into the new interface but you need to turn it on before you can use it. Follow these steps to turn on updates for other Microsoft applications: ...
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Feb 25, 2010
I am updating my computer and I thought it was finish but my computer restarts and I encountered the death blue screen. I can't switch into safe mode, safe mode with networking, safe mode with Command Prompt and Last Known good configuration. I don't know how to solve this problem because I can't get into any of the modes and even I inserted the installation disc I can't still see any repair computer or what. It will just turn to blank screen with space at the upper left after if i will insert the installation disc.
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Apr 26, 2009
I understand that Vista SP2 RC update has to be uninstalled before installing SP2 RTM update(when bcomes available). Does 5the Windows Update automatically uninstall SP2 RC update or does it has to be done manually?
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Mar 21, 2009
The last time an update was installed was in January..since the next time i was offered an update, Windows Update or any of the programs that use windows update fail to update. Also i can't download the updates manually..standalone msu installers also dont work.. windows defender, IE8 installations also fail to update. And unfortunately i have deleted the recent system restore checkpoints before i knew about this problem. Windows Update gives error 80070002, i have tried the "solution" to delete temp update files, and all other solutions i could find on the internet. Windows defender gives the same error.
The updates can be downloaded from windows update, but cannot be download (not even manually in .msu package) I also lost many shortcut files of MS Office (the icon turned white and they lost their target). Some shortcuts of 3rd party programs are also lost (which were supposed to be in c:windowsinstallerlabla I have Windows Vista Home Basic with SP1 (SP1 came with the ssytem when i bought it). This is very weird. I have no other choice than to reformat drive and use recovery disk.
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Apr 28, 2008
I have searched everywhere for a Favorites folder in "WINDOWS MAIL" Either I have lost it or I am getting senile, I can't find the folder, I can't import one, I can't copy and paste one.
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Jun 11, 2008
After a reboot I have lost all the folders in Windows Mail. I just have the received mail shown. So no Inbox, Outbox, Sent; Deleted, Junk etc. Never had this happen before or know of anyone who has? See attached file
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Mar 19, 2009
I have a general problem with Windows Vista , the following being an example I would like to solve. When opening Windows Mail, or when I try to send mail, Windows Security has asked me for no apparent reason to ?Please verify that both the username and password are correct for your mail server.? I gave it the information hit OK and the original request reappeared and kept reappearing even though I tried every combination of both I could remember with Caps Lock disabled. Either I have a fault or, in my senility, I have forgotten either or both. Either way Windows Mail does not offer me a solution. This is a serious problem as, although I can receive mail, I cannot send.
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Feb 23, 2010
My son used Windows easy file transfer to shift data from his internal HDD (PC running Vista) to an external HDD before Windows 7 installation on the internal HDD. Windows 7 installation completed OK. Restoration of data from external HDD with easy file transfer appeared to work OK - but he can't find his emails (everything else is good). We know Windows 7 does not contain OE and plan to use Mozilla. Where should Mozilla look to import the emails - we can't findthem. (full path if possible)? Alternatively, is there a free program that will unwrap the MIG file that is still on the external HDD. I am told that easy file transfer does not allow selective data transfer to a user defined destination folder.
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Sep 11, 2009
the problem is with the compaq presario F500 which i gave as a gift to my cousin, unfortunately neither of made a recovery disk in the begining, later on his computer crashed and he brought it to me, now i dont have recovery disk neither have a recovery partion, i intalled a new windows and also activated it, is there anyway i can create a recovery disk or somehow i can use the windows data to create a recovery partition so in future we dont need to find the drivers and everything from scratch.
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Jul 29, 2009
I don't know what I did but I somehow lost all my folders in Windows Mail. I'm using Windows Home Premium Vista.
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Sep 12, 2009
I have an ACER laptop with a dual hardrive, so I decided I'd relocate my music folder so that it wouldn't clog up my main drive and allow me to store instead on the second. I accidentally did it to my Documents folder instead, and then after my Music folder. All is well but I now seem to have 2 Music folders to the D drive and no more Documents folder. Here is what I mean:
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Mar 6, 2009
Desktop icons overwritten. After a recent automatic update it appears my desktop icons have two icons on top of each other. Visible on top is the "default" icon and slightly visible underneath is the original icon. I use Firefox and Vista Ultimate 32.
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Aug 23, 2009
I opened up an excel file from an email in Windows Mail and made some changes in it, but forgot to download the file. I did save the file while making changes to it, but just couldn't locate it the next day. how to retrive the file....I spent 3 hours massaging the data in the file.
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Jan 12, 2010
I am using ver. 6.0.6000.16386 (vista_rtm.061101-2205).
I have just had a test done and noticed that on my webmail from my provider there are 7 messages in the inbox. But when I download to Windows Mail, only 4 of the 7 actually come in!?
Is there a known bug or something (e.g. problem with the junkfilter?) There is no set rule from this sender and I have suspected since this several weeks now, so I would have noticed if a rule had misplaced them. Is there a logfile or something to look back on or a freeware tool I could download for diagnostics?
This is my last resort, otherwise I'll have to download thunderbird and neglect this unreliable Windows Mail programm.
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Mar 23, 2008
I believe I've found a bug in Windows Explorer that I can reproduce reliably. If anyone can get this to a QA engineer in the Vista group at Microsoft
1. Open the Windows explorer browser (not Internet Explorer). Set it up so that you that you can see folders in the left-hand tree view panel and files in the right-hand list panel.
2. Create a new folder called "Test" and a subfolder below it called "TestSub".
3. In the SubTest folder, create three text files. Call them "Test1.txt", "Test2.txt" and "Test3.txt". Just to make the files non-empty, open them up and type a single character into each (I typed "x") and save.
4. In the left-hand tree view, click on any folder that is not in the Test -> SubTest hierarchy.
5. Again from the left-hand tree view, single click on the "TestSub" folder...........
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