Shuts Down Unexpectedly

Jun 7, 2008

I'm running Vista Home Premium on an HP dv9000 laptop. A couple of weeks ago, my laptop decided to shut down on its own. No error message, no blue screen... it just shut down. It does not restart. It will not start again for two or three minutes after it first shuts itself down. At first, I thought it was a problem with a game (The Sims 2), and maybe my graphics card (an nVidia GeForce 8800, IIRC). Then, it started doing it at other times, sometimes when I was just surfing the internet. I can give more information about my system upon request.

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Windows Shuts Down Unexpectedly

May 2, 2008

Windows shuts down unexpectedly. Is there a way to pinpoint the cause based on the logs and errors that Vista produces? I have read at least a half dozen reasons suggested for this type of occurrence in general and wonder if there is information being captured by the system that can help pinpoint the cause for my specific case.

Problem Reports and Solutons / View Problem History shows 11 instances of this, 7 today at approximately 1/2 hour intervals and one 5 days ago, one 6 days ago and two 7 days ago. It says: Windows / Shut Down Unexpectedly / (date & time) Solution Available. However whenever connected to Microsoft site it never comes back with any solution. Information from one of those messages:......

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Mar 20, 2009

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Oct 30, 2009

I bought a new computer with Vista installed and I called the help line to get everything set up. When the email did not send, the fact that the Windows Mail did not work was not a big issue. Here is the error message that I receive each time:

Subject '', Account: 'pop.telus.net', Server: 'smtp.telus.net', Protocol: SMTP, Server Response: '250 8BITMIME', Port: 587, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.telus.net', Server: 'pop.telus.net', Protocol: POP3, Port: 110, Secure(SSL): Yes, Error Number: 0x800CCC0F.

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May 5, 2009

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May 18, 2010

Since May 12th I can not send any emails with attachments, Here is the message I get Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Fw: Fw: [Our Tea Party pictures of "The day that changed America".', Account: 'LindersMom', Server: 'outgoing.yahoo.verizon.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

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i have tried everything, uninstalling antiviruses, disable the firewall, shutting down the antivirus, i dont know what else to do

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My new Dell Inspiron 531S shuts down unexpectedly several times a day. When I follow the Microsoft link to "correct this problem" Microsoft wants me to download an update, but then says the update doesn't apply to my computer...This is the gist of the error report: Product Windows: Problem: Shut down unexpectedly.

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Jan 5, 2010

This is the message i get when i try to send emails.

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Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Print and Post', Account: 'pop.whitefords.com', Server: 'mail.charter.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

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Apr 5, 2008

This is the error msg I get: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: Stirling Offices/Restrooms schedule', Account: 'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

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May 14, 2008

This is the error message we're getting: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: Great Store!', Account: 'thehaiks', Server: 'mail.bellsouth.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F.

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Apr 23, 2008

I have had a succesful connection for over a year. Suddenly I can't send. I get the following message: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Subject 'Read: Help Yourself Wholefoods 5x2 proof for Apr.22', Account: 'mail.bigpond.com', Server: 'mail.bigpond.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

There does not appear to be any problem with my server. I can go online and send from my providers site. There is no long period of inactivity and no apparent network problems. I have not been able to send from home for 3 days now.

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This problem started 3 days ago. I can recieve all emails, but can't send emails with attachments -pdf or pictures of any size, I can send plain/text emails. I have turned off firewall and stopped AV (avast). Have tried signing in authentication to outgoing mail server, have also tried changing from port 25 to 26. This is the error message with windows mail... Your server has unexpectedly terminated the connection. Possible causes
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Subject 'casino', Account: 'mail.activ8.net.au', Server: 'mail.activ8.net.au', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

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Every time I try to send an e-mail I get this error: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject '', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

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I have set up my account 5 or 6 times. I have roadrunner as my internet provider. the pop is pop-server.wi.rr.com and smtp is smtp-server.wi.rr.com I was able to send one email and then I closed windows mail. 10 mins later, went back in to try and send an email and I received this error message.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Re: Computer', Account: 'Home', Server: 'smtp-server.wi.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

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Jun 26, 2009

my pc started to shutdown by itself about two days ago.. it's a self-built with Intel Core2Quad Q6600, 4 GB Kingston 800 MHz RAM, nVIDIA 8500 GT, 320 GB WD SATA HDD, and ASUS P5K MB

i don't know the reason, but the night before it happened i detached the fan to clean it then re-attached it again "appropiately" and turned the pc on and it worked, and i did a deep system scan using trail version of BitDefender Total Security 2009 "which ends tomorrow btw" and i slept, and when i woke up the next day it was done and i read the report and all was good!

i turned it off, and by noon when i started it again, the problem appeared, and it started shuttingdown by itself since then..

i am writing this post while i am on SafeMode, and it's working on safemode and didn't shutdown in half an hour now ...

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Jun 14, 2008

My windows xp that I have had for about 2 years suddenly started to shut down and restart on its own. Out of the blue, over and over. Boots up shuts down, Boots up shuts down. I use it for my business payroll and bill paying. When I do get it to stay on for a couple minutes I have to restart my active desk top. I have tried defrag and cleaning it up. Checked all my plugs and tried everything I can think of.

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Jan 17, 2010

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Feb 19, 2008

My computer has started shutting off randomly within 5 mins of startup. By shutting off, I mean it just turns off...no BSOD, no errors, just turns off...at random intervals that are usually within five mins. I updated my display drivers a few days ago, and they're currently at the highest version, but it's been a few days, and this just started this morning. It seems to be fine in safe mode (which I'm in now to post this)...which leads me to think it is, in fact, display drivers...but they're up to date, I have no solution there...now what?

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Oct 2, 2009

While playing WoW after 5-10min the screen while stop moving, sound goes on some sort of loop making a dun-dun-dun repeatedly for about 8 seconds. The computer shuts down. Restarts. Once i've logged back in this message comes back up. I can play WoW again for 5-10min before this happens again.

Windows has recovered from an unexpected shut down.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: 85B77008
BCP2: 8B4E7CA0...

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Jul 25, 2009

Recently my computer has started shuting down over night without me telling it to.Ive googled a bit and found nothing to help.When i check the event viewer it is always around 2am that the computer shuts down,this is what is in the event viewer:

The previous system shutdown at 02:01:40 on 24/07/2009 was unexpected.
Log Name: System
Source: EventLog
Date: 24/07/2009 10:38:52
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Skynet
Description:
The previous system shutdown at 02:01:40 on 24/07/2009 was unexpected.......

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Mar 23, 2008

My computer just powers off wothout warning sometimes then won't turn on again for several minutes. The computer hasn't been overheating or even under heavy load when it happens. Which piece of hardware is the cause of my trouble so that I can replace it? The motherboard is an ABIT IS7, the PSU is a Coolmax 450W, and the CPU is a 2.8GHz P4 Northwood. Or is the problem with something else?

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Aug 11, 2009

We recently brought a laptop with Vista Home and have had on going issues with it not shutting down. Everytime we hit shut down it goes to the logging off screen but never actually makes it. We have left it running over night and come down the next morning and its still "logging off"! We have tried the Ctrl Alt Del combination to see whats causing the issues but the task manager doesnt load up. This has been an ongoing issue for about 3 weeks and have probably only had the laptop for a month.

Forceably switching it off, which we have to, causes the safety mode prompt to come on at the next start up. If we do not run the safety mode we arent able to use the internet as it doesnt connect. So, running it in safety mode is the only way to get things back to normal. I should add that when I start up in safety mode it goes to a black screen eventually with "safety mode" written in each corner. Ive no idea how to move away from this so just hit the main off button but we can get back on the net when it reboots.

Having read a few issues with shutting down it doesnt appear that anyone has the ongoing issue we do and as mentioned Ctrl Alt Del does nothing. On the rare occasion we have got it to shut down properly it reverts the next time. We run McAfee anti virus and as a fairly new laptop there isnt much that we have downloaded since purchase. I also have a desktop and never experienced this ongoing issue!

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Vista Shuts Down Abruptly

May 15, 2010

Iīm looking for some opinions about this issue Iīm getting. Recently I got as a present a vista ultimate desktop which previously hadnīt given any troubles to itīs owner. So I brought the pc home and started using it without a problem, but after one day the computer starts shutting down on me. No error screens, nothing, it just shuts down. It doesnt restart or anything, all of the sudden it goes blank. I can turn it on again, it boots and I can use it for a while and again it shuts down. I have left it on all night and it didnt turn off, but it seems to happen when I am using it. Thereīs no pattern here, it might happen at any moment, without any logical trigger. I opened the tower to check the fans and they are both working well. I downloaded a soft called everest to monitor fan and cpu temps, and both the motherboard and processors remain usually between 50 and 60 degrees celsius and the fan remains around 2800 rpm.

I have no idea whats going on and canīt seem to find any conclusive solution on the net or asking friends. I am certain this didnīt happen before I brought the computer home, but I also did a system restore to a date previous to when I brought it to make sure it is not software related and the problem persist. The computer didnīt suffer any hit or impact on the way here. I am at loss, the pc works flawlessly and I am thrilled to use it, but as long as this problem persist I have to continue using my old crappy laptop.

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Jul 10, 2009

i have of late, is that when i leave the computer running, normally only playing music or a film, after 30 minutes it my display goes blank: normally it doesn't (the monitor) display that there is no video input. But yet im blank, and then a minute goes buy and then my computer shuts off. I've done a virus scan with NOD32 - came black clean And a scan with Ad-Aware - again clean. I've recently reinstalled all my Operating Systems (i multi-boot: XP, Vista and 7) for better file management.

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