Repair / Upgrade Using Retail To Fix Bad OEM
Aug 9, 2009
My daughter's ASUS Vista Home Premium (64 bit) laptop has the dreaded empty list in "Turn Windows options on or off". I have tried everything to fix it including:
-running SFC /scannow -setting an earlier restore point (unfortunatley the oldest is 5 days, as Windows Update keeps creating restore points when before it fails to install updates) -running KB931712 standalone -remove the reg key HKLMCOMPONENTS /v StoreDirty (not present).......
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Feb 8, 2008
Couldn't really tell from the Repair Install tutorial, so which retail version of Vista do I need to purchase, so that I can perform a repair install, via "upgrade" of Vista? As I look at my OEM Home Premium disk, it has the options to install ALL versions of Vista, so does that mean I could buy the cheapest retail version, use it and perform a repair install of my OEM version, by simply selecting the correct OS as per your "Repair Install" tutorial, and then go from there?
Basically, I would like to have a "God" mode DVD, that allows me to a)perform a repair install of existing Vista installs, and/or b)perform a clean install, and to be able to do a) or b) simply by telling the installation process which version I have (Home Basic, Ultimate, etc.), and whether the copy is retail or OEM. I thought this is why Microsoft WENT to the DVD that would allow all installs, simply by selecting the right OS and OEM or Retail.
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Apr 12, 2008
I have received a message in Problems and Reports in the Control Panel telling me I am using a Beta version of Vista, which I am not.
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Mar 24, 2009
I'm running Vista Business x86 and thinking of upgrading my single core CPU to a dual core CPU. Will this be transparent to the operating system or will a repair be necessary?
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Mar 26, 2008
I have a question about Vista. I currently have XP installed however it seems to be a corrupted install as software, i.e. Internet Explorer, downloaded software, etc, gets uninstalled and won't work everytime I turn off the PC. I was wondering do I need to purchase the full version of Vista Basic or can I use the upgrade. I have read on one website that the upgrade won't work but on another website it states that corruptions will be repaired with the upgrade. Which is correct?
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Feb 1, 2010
Vista isn't booting on a friends laptop. I'm trying to fix it but have tried everything I can think of. See below
Startup Repair cannot repair automatically (lists the following details)
Problem signature:
Problem Event Name: StartupRepairV2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 1310740
Problem Signature 05: 0xf4
Problem Signature 06: 0xf4
Problem Signature 07: 0
Problem Signature 08: 2
Problem Signature 09: WrpRepair
Problem Signature 10: 267
OS Version: 6.0.6001.2.1.0.256.1
Local ID: 1033
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Sep 20, 2008
I have a new laptop that I got from Dell and want to do a 100% clean Vista install on it. I have the DVD that came with it to restore vista, which I don't want to use because of all the extra crapola that it installs. I also have an x32 Vista DVD that came with my VIsta Upgrade retail package. My question is - since I have the serial number that came with the laptop, will it work with the retail DVD even though it's an OEM serial?
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Mar 23, 2008
if i can install Vista 64bit home premium using my friends OEM dvd but my RETAIL dvd key as i only have the 32 bit version and would like to use the 64bit version? will the OEM 64bit version be any differant than the RETAIL version as im using a retail dvd key?
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Mar 26, 2008
does anybody know if i can install Vista 64bit home premium using my friends OEM dvd but my RETAIL dvd key as i only have the 32 bit version and would like to use the 64bit version? will the OEM 64bit version be any differant than the RETAIL version as im using a retail dvd key?
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Jul 7, 2008
I have a Sony notebook that came with Vista Business OEM from Sony. I have upgraded it to SP1 and have added various updates since then. I have a retail Vista Ultimate license/DVDs and a retail Vista Ultimate + SP1 license/DVDs. What's the least problematic way to take what I have and end up with the Sony notebook running Vista Ultimate SP1? Is it even worth it?
I don't want to do the Anytime Upgrade since the full retail licenses I have are already paid for. I'm a little leery because so much of the stuff Sony installs seems very fragile. (For instance, I don't want the TPM code tipping over.) I'm also really leery about uninstalling SP1, in part for the same reasons plus there have been many updates and changes since then.I had mentally reserved the SP1 license for the next desktop I build (Nehalem/Bloomfield X58?) and had hoped to use the slipstreamed DVD to avoid having to build that one and then immediately go install SP1. OTOH, if there is a way to get a pair of unkeyed Vista+SP1 edition DVDs as replacement or SP media--that I can use with my pre-SP1 retail key--I would consider that.
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Jan 22, 2010
We just receive some volume license keys for Windows 7 (I'd ask this on a Win 7 NG but I can't find any). Due to a delay in receiving them, I had to install Win 7 Pro on one PC using a spare retail DVD and product key. Is there a way to convert this retail installation to use the Volume License product key without having to reinstall everything using the VL DVD and key?
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Mar 23, 2008
each time I boot my Vista PC the system is very slow to establish a connection to the network. How do I go about troubleshooting this problem? I have a SOHO network config. One Vista PC, one W2K3 server on the network. Verizon supplied FIOS router gets me on the internet. The network runs great once it is connected. When I click diagnose and repair on the network icon the result is a "cant repair the problem" answer.
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May 19, 2008
How do you upgrade from Premium to Ultimate if the Premium version number is newer than the Ultimate version number? When I try the upgrade to the Ultimate DVD, the install says that the Premium install is a "newer operating system" and then only allows a clean install, which isn't much fun. Is there any way to tell the install to ignore the version numbers and just do it?
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Nov 9, 2008
What's the difference between an OEM and Retail version of Vista? I know that an OEM version is the one the computer manufactor gives to you, but is there a real difference?
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Jun 23, 2008
I know that retail versions of Vista Ultimate come with media for both 32-bit and 64-bit installation and that the same product will work for either. Machines that are purchased with Vista pre-installed come with either 32-bit or 64-bit versions, but there is no way to change from a 32-bit version to a 64-bit version, ever if you have 64-bit hardware. The COA on the bottom of the machine says Vista Ultimate, but does not say 32-bit or 64-bit. I have been told that you can reinstall Vista onto machines that originally came with OEM versions of Vista using retail media and activate using the OEM-supplied product key. (This is different from XP, where retail disks will not activate using OEM product keys). My question is whether I can install Vista Ultimate from a retail 64-bit DVD (that is licensed onto a different machine) and activate using the OEM key and whether or not Microsoft thinks this is a legal use of their product.
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May 1, 2008
Microsoft says they will give support during "warranty period"- I opened a support request and after a few basic suggestions Microsft is now not responding to my requests for assistance. I last heard from their "escalation engineer" on 4/22 and today is May 1; I've sent him thee emails and he has not responded. Their basic suggestions- "make sure the phone line is plugged into the fax modem" and "try a reinstall-in-place" -solved nothing. I'm basically getting to understand it is a problem with RPC Server permissions, somehting I've found myself in the Microsoft Newsgroup and the Knowledge Base. And if I could find it, I gotta wonder why the Microsoft "support professional" couldn't suggest it.
I paid $360 for Vista- and they are not answering my support emails. This is BAD SERVICE. Nobody cares. My home PC is Vista, but I sure as hell am not going to use Vista for my corporation. That's right, I run a business. And this little episode is going to ensure that my staff and I work to move EVERYTHING to Open Source platforms; I've NEVER had this kind of trouble getting a Linux issue resolved- and my copy of Ubuntu was FREE as opposed to the $360 I paid for Vista!
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Apr 7, 2009
What is a difference between the factory installed version and the retail version of Vista home Premium?
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Nov 6, 2009
im hving sever isues with my pc and thinking about geting Winows 7 to see if it helps. what is the difrnce between OEM 64bit And retail??? also is ultimate worth the money for it??? or is home preum good. i used the compatabilty tool and say i can run 64bit if i fromat and fresh inatall.
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May 11, 2009
does anybody know the date of Windows 7 free upgrade for Vista?
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Mar 14, 2009
I have a Aspire AM5620-E5301A Acer computer. On Acer it has Windows Vista Premium Home. I bought Windows Ultimate software to put on my Acer computer. It starts to load up OK, put in the key number in than next step is. To pick custom install or upgrade install, but upgrade choice is grey out. It is disable from using the upgrade choice, I want to choose to pick. I did not purchase Windows Ultimate through Acer anytime upgrade option. It was a store bought software it was cheaper than Acer price they offer. What is the problem with installing Ultimate with Acer computer?
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Mar 26, 2008
I have been trying to upgrade from Windows XP Tablet Edition to Vista Ultimate on my Travelmate C300 laptop. I have found the following error file after the install fails in the location: C:$WINDOWS.~BTSourcesPanther. The file is called: setuperr.log. The content is quite long but i will post it here - advise how i can upgrade to Vista?.................
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Apr 27, 2009
I have a laptop with 64-bit Home Premium. The warranty expires in June. I want to upgrade to Ultimate. I haven't checked out the Anytime Upgrade yet. Will I be able to get the 64-bit upgrade to Ultimate or is a 32-bit upgrade to Ultimate the only upgrade path?
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Nov 21, 2009
Windows wont start and is asks for the installation disc to fix vista however, my PC did not come with an installation disc, just recovery options (which no longer appear). I've run windows start up repair and get the following message:
Startup repair cannot repair this computer automatically
Problem event name: Startup repair v2
Problem signature 01: External Media
Problem signature 02: 6.0.6000.16386.6.0.6000.16386
Problem signature 03: 0
Problem signature 04: 65537
Problem signature 05: unknown
Problem signature 06: FailureDuringSetup
Problem signature 07: 0
Problem signature 08: 0
Problem signature 09: unknown
Problem signature 10: 1168
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
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Oct 9, 2009
Hi, i am trying to use the startup repair function booting from my vista disc. I have set it in BIOS so that it boots from the cd/dvd drive first. I put the disc in and restart and when it comes up saying boot from cd/dvd press any key i do so. The problem is everytime i do that my pc just starts up normally and doesn't load the vista disc so i cannot get on the options and run startup repair.
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Mar 26, 2008
I have an HP notebook with Vista Home Premium and after running SFC I have a few corrupted files.
Question is there a way to bring in the original files when the OEM didn't send an install DVD or will offer one at all?
All I have is the recovery partition with the option to "repair to original factory condition" which from what I gather means erasing all my settings and personal files.
I have made a recovery disc (from the partition) and I have the "Anytime Upgrade DVD," and I'm curious is there any way to access the upgrade DVD to get to those files or even do a real repair of Vista without losing settings and personal files?
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May 25, 2008
I installed a new registry cleaner, RegCure I think, ran it, cleaned like 12k errors, more than I thought I should have, turned off my computer and went to bed. I come back and its acting like windows 2000!
None of the services are working, I can't access the backups I made, and I can't use the system restore because the host program wont respond, or something I ran safe mode and got SOME of the drivers working again, as I thought I would, so it sort of seems my computer has amnesia Does anyone know how I can get more services to work without
reformatting my computer?
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Apr 24, 2008
Hello, my son's pc crashed and will only boot to the black screen with green loading bar, then quits. Monitor keeps going to sleep.
I tried everything: system repair (which says it can't do - corrupt registry). Restore (can't - no restore point was set.) Go back to last known good config - won't work it crashes.
I ran a memory test and all was good.
So, I saw on this site where it was advised to do an upgrade/repair, but I can't because the option is grayed out and disabled. I tried starting with the disc in, and also by starting and then putting the disk in. If I wait until the machine starts and put the disk in, it will not work. It crashes. If I put the disk in and then start the machine is when I get to the install screen and eventually the 'update is disabled' screen.
I'm really trying to avoid a new install. I wonder if there is a way to get around the disabled thing in my case?
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Jul 27, 2009
I have a Hp Pavilion notebook with Vista Home Premium. The PC boots fine, but when I log in to the user account with the password the screen turns all white.
I also tried in safe mode and in safe mode as soon as I put in the password in the screen turns all black. It says "safe mode" in the corners and the top of the screen says:
"Microsoft® Windows® (Build 6001:Service Pack1)"
You can move the mouse pointer around but there is nothing to click on and the screen remains black.
I came across this forum and I followed the instructions in the tutorials on fixing Vista.
First I tried How to Do a Startup Repair in Vista and it said it was unsuccessful.
Next, I followed the directions from "How to Do a System Restore in Vista" and it said " no restore point have been created on this computer's system disk"
Now I am trying "How To Perform a Repair Installation For Vista"
but when I get to "step 10. Click on the Upgrade option" the upgrade option is greyed out.
Why am I not given the "upgrade option" and what should I do now?
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Jul 6, 2008
In wanting to do a repair install (keeping existing programs etc), on running Recovery CD, I get the message.
"Upgrade has been disabled vand cannot be started. To upgrade, cancel the installation and then choose to upgrade to a version of windows that is more recent than the versiopn you are currently running"
I'm running Vista Home Premium (fully updated) but suspecting that I may have a problem, I thought I could do a repair install but it seems all I can do is either a clean install and thus lose everything or upgrade to I assume Business or Ultimate Editions of Vista. Why can't I do a repair install from Vista Recovery CD?
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Mar 5, 2010
I originally sought help for a problem with a hotfix, KB978251, which my machine would not accept. Over in the Updates thread, here, kb978251 cannot install: why? Flavius was gracious enough to respond. After running the diagnostics and posting the results he'd requested, the end result seems to be that my installation of Vista is corrupted.
His advice was to reinstall vista or upgrade to Windows 7. I am loathe to accept either course of action. The reinstall directions by Brink, here, Repair Install For Vista states explicity,
IF YOU HAVE THE VISTA SP2 INSTALLED: This will not work if you have SP1 and SP2 installed unless your Vista installation DVD includes SP2. I, of course, have SP2 installed. My Vista installation DVD did NOT include SP2; I patched my install to SP1, then later, to SP2.
To confirm, is it impossible to repair Vista if SP2 is installed and my DVD did NOT contain SP2?
Without reformatting my computer and starting from scratch, a course of action which seems quite drastic and perhaps not what Microsoft designed their OS to be known for, how can I repair my Vista installation?
My sfc files are attached. My understanding is that I have a lot of corrupt files. I am willing to replace them, but I need more information to interpret the results of the sfc output.
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May 12, 2010
I have been trying for ever to do an upgrade install, vista home premium 64 over vista home premium 64 to solve some WU problems but haven’t had any luck. I have no service packs installed, and are trying to upgrade from a non service pack vista disk. It seems to skip asking me if I want to upgrade at all. It goes like this
Insert vista DVD
Click install now
Product key screen (i don't put it in right now)
Choose version (home premium 64)
Agree to license
>>This is where it gets different<<
It asks to select partition (I dual boot xp)
After I choose the partition that contains my vista installation it gives me a warning that files may already be there and they will be moved to windows.old I went ahead and agreed once and it went to the screen that said copying files 0%... at which point I clicked cancel. I was afraid to leave it to see if it would..............
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