McAfee: "blank Windows"
Mar 26, 2008
I updated to SP1 on my Dell Dimension 9100 from Home Premium. After the SP1 upgrade, when I try to open McAfee (it is running in the Event Viewer) - I get the opening sequence and then a blank window. I open CNN.Com and get an "Error on Page" message, and the advertising box does not run (no biggie). BUT if I click on "Error on Page", then I get about 30 windows opening for a "debug check" but no details of what causes the error. The only way to get past all of the windows is to do a Task Manager and force IE7 closed. If I open IE7 with "NO ADD-ONS", the problem still exists. I open Windows communities, and the threads don't show...only a blank box. If I go back to Windows (NON-SP1), these problems disappear. If I use Opera as my browser, I can see and experience all of these browser pages. I have McAfee and SpySweeper active in the event viewer and there is no indication of malware, spyware or a virus (unless MS released the SP1
download with malware -- UNLIKELY).
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Mar 23, 2008
My problem is that i have install McAfee ver: 4.3.0.29 on my computer, but is not compatible with Windows Vista. I want uninstall, but i can't.
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Mar 25, 2009
The other day my compter was working just fine, until the battery died and it shut off. Ever since then, when I start it up McAfee doesn't open at start up, or at all for that matter. And, everytime I double click on the shortcut, the picture comes up, but it just stays that way, and then the desktop freezes. And, when I try to open something that needs permission to continue, like when I right click and select "Run as administrator, nothing happens. Also, when I try to uninstall something, nothing happens. The internet icon on the taskbar is always frozen, indicating that there's no connection, when there actually is.
Most programs do the same as McAfee, althought Internet Explorer 8 works, but not well. It stops working alot and hulu videos don't work for instance. Also, anytime I try to download something on IE8, it quickly jumps to 99% and stops there. And, whenever I try system restore in help, the window stops responding. My mom thinks that it might be a virus from a song that she downloaded on LimeWire 5.1.1 PRO. But again, McAfee won't work. And my registry cleaning software won't open, because it has to ask permission. Which doesn't work. Windows Update doesn't even respond when I open it. What should I do?
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Mar 23, 2008
im unable to burn music from my laptop, i have vista basic and until now ive had no problems. I insert a blank cd and it auto loads, then it asks to format before continueing, i click yes, it formats then right at the end it says unable to finish formatting and opens the cd. I then try to burn onto it and the cd stays blank.
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Aug 27, 2008
my wife have a VAIO laptop. everytime I open my Windows Task Manager, all i can see is this window
i cant see any File, Option, View or Application, Procesess, performance. what should i do?
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Jan 6, 2010
(Running Vista Ultimate 64-bit, SP-2, IE-8, WM-6, WLM-09, classic mode, dial-up.)
About once a month I backup many files onto a blank DVD disk. Currently, if I insert one of those partially full DVDs into my drive-E, it is recognized and everything works normally. When I started my January backup two days ago I find that if I insert a blank DVD Windows Explorer does not recognize it, and tells me to insert a disk. If I then again click on the drive-E, the hour-glass curser appears for several minutes, but nothing else happens. Per Task Manager, "Windows Explorer is not responding." Using Task Manager is the only way I can close Windows Explorer. I have tried this with several partially recorded disks, and with several blank disks, all from the same manufacturer, same style, etc. Process is the same: Windows Explorer handles previously used disks as it always has, but fails to recognize new blank disks.
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Nov 12, 2009
I have Vista Home Premium SP2 on a desktop, fully updated. When I open "Control Panel > Programs and Features > Turn Windows features on or off" the list is empty. It momentarily says "Please Wait...", then never populates the list.
I read that it may have something to do with Windows Updates errors, so I checked my history. I found 9 failed ones from 10-15 and 10-14. I went to the windows download site and tried to manually install them. Every one I tried ended with a message: "This update does not apply to your machine." I didn't bother to try a couple of them since I do not use Windows mail. Maybe updates had nothing to do with it. The problem persists.
I ran sfc /scannow and after completion it said corrupt files were found but was unable to fix some of them. I don't have a Vista CD but I do have all of the recovery disks I made when it was new, however I'm not sure how to proceed.
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Feb 23, 2010
I do not have a folder pane (a folder tree with the Desktop, my Computer, the Network) in Explorer any more. This is a rather annoiing and difficult problem, and have searched several times for hour with NO solution for Vista. I do not know exactly when this started, since I'm not normally using Windows Explorer that much. Now when I open the Explorer, the place where the Folder pane should be is totally blank, as seen below. (My Layout is set to "Navigation Pane")
I can see contents of folders in the Right pane and navigate through them, but can't see any folder hierarchy in the Left Folder-pane -- it's just totally blank as shown above. Does anyone have a solution? I'd rather not re-install Vista...PS: The problem seemed to exists in W9x and ME too Windows Explorer-Left Pane Empty - Tech Support Guy Forums and has a fix from MS, to delete a part of the registry, but this does not work for Vista.PS: I've read Brink's information on resetting Folder View settings and tried this to..
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Mar 23, 2008
I installed Kodak EasyShare's printer and photo software. Since then, when I plug my Canon 900IS camera in, AutoPlay no longer brings up the Import Pictures window, and I can no longer access Photo Gallery, which now is just a blank window that I can't close (I have to reboot to get rid of it). I uninstalled the Kodak software but that didn't help. Ideas? I'd like to have the Import Pictures feature back, as well as Photo
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Apr 14, 2009
It has been a long time since I checked my WEI and I decided to check it today. I was greeted with the first attachment ("Capture1"). Then I clicked on the WEI to check how each of my components rated. It was blank!! (see "Capture2"). Has anyone any idea how this happened? Or how to fix it?
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Oct 29, 2008
I have burned many DVD (data) on my XP before I switch a computer. Now that I have a Vista x64, the CD drive won't read them. If I use ISOBuster I can see the track and extract them. But if I use Windows Explorer it will prompt me to "prepare blank disc"! Any help? I already finalize the disc and confimred it. Do a hardware diagnostic check and turns out nothing went wrong. By the way, how can I make Vista not look for application if I insert other CD.
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Apr 27, 2008
Every time I run a Windows Vista Memory Diagnostics and it completes and gets ready to boot back into Windows it freezes on the blank screen with the progress bar running? While Windows Memory Diagnostics was testing it didn't report any errors and memtest64 also didn't report any errors.
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Jun 15, 2009
I have Vista Home Basic running an E Machine 32 bit. I recently took a full factory restart. I then deleted McAfee because I wanted to run Norton. I have since deleted Norton and am now using Avast. When I went to Windows Security Center - Malware protection and clicked on "show me the antivirus programs" it showed both McAfee and Avast were both running. I can not get rid of McAfee. Since I deleted it by using the uninstall or change panel McAfee is not listed but it is still running. How do I get rid of McAfee?
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Jul 29, 2009
When reading an email using Windows Mail,if the text in the body of that email contains an email address,is it possible to double click on that address and have Windows Mail open automatically with a blank reply page?
This operation used to work OK with XP & OE however using Vista & Windows Mail it only pops up a message stating that the program is not associated. Clicking on an email address in a web page using IE8 works fine, it opens up a Windows Mail reply page.
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Aug 11, 2009
The new ACER compuer has McAfee Antivirus suite installed. I can't find a way to uninstall it. Any way to do it?
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Jun 12, 2009
how do I turn on macaffee in vista home premium? It was working last nite until I put it into sleep mode. Today macaffe is disabled in the taskbar and am wondering how to turn it back on,
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Dec 31, 2008
I just bought a new puter with Vista Home Prem 64bit. Mcafee suite was installed with 2 years of free service. I used the virtual technician to indicate if everything was working properly. To my surprise there is one error "Process not working". It indicated that C:programfiles (X86)mcafee|virusscan|Mcshield.exe was not working. Is this inidcation just a misdiagnosis from the Virtual Technician because it is set for 32bit? If this indication is correct, do I have real time virus scan protection? Customer support was of no help. I have reinstalled and the same error shows.
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Mar 23, 2008
After a 'friend' installed McAfee on my laptop, it has caused Vista to crash after about 30 seconds of starting up, you are able to do nothing. I need to re-install Vista, but do not have a CD/DVD to do it. I have a valid licence key. need to know a way to either get McAfee uninstalled.
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Jun 5, 2008
I am using AVG 8.0 free antivirus on my Vista laptop...When I went to the Vista Security center, it said that McAfee antivirus was on...I uninstalled it when I 1st got my laptop so I could use AVG free(it was version 7.5) then....how can McAfee antivirus be on if it's not installed on my laptop??? I check the add/remove programs, and it didn't show up...just wondering...doesn't seem like a big deal, but just making sure..
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Jul 18, 2009
When go into security center on Vista, it says I have 2 firewalls enabled. Windows Firewall and McAfee Personal Firewall. I cannot find MPF anywhere! I want to delete/disable it. Anyone got any ideas on how to?
Note: I'm not using McAfee. It came with my computer and I stopped using it after the 30-day trial.
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Oct 24, 2009
Windows Mail worked correctly for 1 year. I did not have the "password won't
save" problem at all.
McAfee Security Center was uninstalled and debris removal was performed
because I dislike McAfee (which came installed on the the computer.)
Avast Pro was installed because I like it.
Now, I have the Windows Mail "password won't save" problem. When I look at
the Account Properties, there's nothing in the password box. When I enter
the password and click Remember Password, check email, I get the popup
requesting username password. If I enter the info there, mail is received
and can be sent. Next time, it asks for username/pw again.
I have deleted the account, closed Windows Mail, recreated the account -
same problem.
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Sep 19, 2009
I aquired Trojan.Dropper on my computer. It runs Vista with a 64 processor. My McAfee tries to delete it but every time I restart my computer its there again. I'm not terribly computer savy so I need help. How do I get this off my computer?
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Apr 5, 2008
I'm not able to receive messages in Windows Mail since installing McAfee - I receive this message. Account: 'Judy', Server: 'shawmail', Protocol: POP3, Server Response: '-ERR Could not read message file', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90
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Mar 2, 2009
I am running Windows Vista Home premium 64 bit version... After I use windows update and then try to restart my computer..It will not start properly and goes blue screen and then into startup repair and then I have to use system restore to be able to start...when I disable my Mcafee Virus I can update my files with no problem..has anyone else run into this..
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Oct 13, 2009
New computer.Keyboard not typing properly.DELL disabled background programs, side bar and upper horizontal icons on monday. 1 mth free Mcafee came with computer. Today I checked SECURITY CENTRE and it says: Warning,the security centre has not recorded an antivirus product.Cause: either its not installed or not recognized. solution: verify that its installed. Disabling programs DOESNT delete them does it? i'm sure i saw Mcafee in the files somewhere. How do i confirm for myself its still installed? and how do i verify to security centre that its installed. there were no options to click on.
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Mar 23, 2008
I've been trying to burn an audio CD on my computer (i've only had this computer for a few months and this is the first time I've tried burning any kind of disc), and when I put the CD in and hit burn it says that my cd is not blank, I tried a handful of blank cds and it spit them all back out at me saying it's not blank. Just to make sure, I opened my computer and looked at the disc there and it WAS blank, so I don't know what to do.
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Mar 12, 2008
What is a very good system suite to do it all, virus , spyware and utilities. In the utilities part I need something that will clean up hard drive, defrag, clean up registery. I here all kinds of horror stoires about Norton and McAfee and some on Kerpersky. Right now I using Norton trial that came with computer, 50 days left. I don't like it.
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May 21, 2008
As of an hour ago I could not open AIM, McAfee, or HP Total Care Advisor. When ever I try to open one of these three programs I get and error message. Here's an example when opening McAfee;mcshell.exe - Bad Imagec:Windoessystem32SHFolder.dll is either not designed to run on Windows or it contains and error. Try installing the program again using the original installation media or contact your system administrator or software vendor for support. Then if you hit OK it comes up again and again four times with that same title then the title changes to "E398ADA39B044C5808A09B3D49548DB: mcshell.exe" The only way to get this error message to vanish is open task manager and end that program. What's going on with my computer? Also a program called On-Acess Scanner service has stopped working. I don't know that program.
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May 26, 2008
McAfee Internet Security Suite 2008 won't let you register. Therfore unable to update virus definitions, and unable to schedule auto scan. This is the boxed retail version. Not the one downloaded from McAfee's website. When it tries to update I get messsage I get message that I need to register this software, I choose Ok. But a blank window pops up titled McAfee Security but window is blank where your suppose to enter your registration information. Just incase I'm unable to find replies in this newsgroup
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May 31, 2008
IE07 opens new sites/windows by it self. I suspect it's trojan/worm but Windows and McAfee could not dtect anything
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Apr 29, 2009
i bought a laptop acer aspire 4930g before six months. it previously contained the mcafee antivirus as the security. so i was ok then. now it is asking me to renew the mcafee. but i want to put avg. i can not put avg without uninstalling the mcafee. now i am having trouble deciding that what should i do. which is the better ? can i remove the preinstalled mcafee for avg? because i am getting avg for free. will avg do the same job ? may be mcafee was giving the full protection and avg may not give the same? i am using windows vista premium. please tell me that if it is ok to install avg and remove the mcafee for the full internet security.
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