Mail And Opening Attachments Not Working
Jul 1, 2008
I received a notice that a service pack was available for my Vista os. Wanting to keep my operating system current and up to date, I clicked to install it. After leaving the computer run, I returned to find the computer had rebooted as I expected it to. The problem arrived when I went to check email. Clicking on any attachment, nothing will open! Jpg, mpg, wmv, pdf, nothing opents! I went to "Tools, Options" and made sure that my settings allowed attachments to be opened. Clicking Apply, I checked all other settings, made sure all appeared correct, I clicked ok.
I rebooted the computer again, and checked mail and once again, nothing would open...This happened to me once before, and I simply went to my system restore points and restored from an earlier date. Problem solved! So thinking that this would work, and as I have my computer set restore points weekly, I went to restore to an earlier date. Unfortunately, the only restore point was at the time of the update! So even though I restored the computer, it didn't solve the problem.
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Apr 1, 2009
ATTACHMENTS NOT OPENING IN WINDOWS MAIL ...
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Mar 11, 2009
Suddenly I cannot click on attachments to mail and have them open. This applies to any type of attachment, but most of mine are Office documents. When I try to open a Word document, it opens Word, and then a Word error message pops up saying: This file could not be found. (C:windowssystem32document name) I have unchecked the "do not allow attachments to be saved or opened" box (it was off already). I turned off email scan in Norton 360. No effect.I can, however, save the document and then open it. Which is timeconsuming.
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Jun 12, 2009
I have recently done an upgrade on my internet explorer. I am unsure if my problem relates to this; however, I am unable to open documents in my emails (windows mail). I did not have any problems before hand. "This file does not have a program associated with it..." or "windows cannot find 'image.jpg'. Make sure you typed the name correctly..." " there was an error opening this document. This file cannot be found" are the error messages I receive. This is occurring so far with .pps , .pdf, and .jpg attachments on newly received messages and saved messages. Has any one had the same sort of problem or have a solution?
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Oct 1, 2009
Has anyone solved the problem of being unable to open attachments in Windows mail? I can't open office documents, pdf files, or photos unless I save them to my computer. I get the error message noted by others .. Windows can't find the file ..... temp....I don't have McAfee. I use Trend Internet Security.
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May 3, 2009
I wa always able to ooen attachments in my e-mail by clicking on the clip on the side of the e-mail and it automatically opened. All of a sudden, it won't open, I have to save it and then open it from my documents. When I click on it, Word or Excel will come up, but it says it can't find the file that was attached - and that never happened in the past. I "repaired" my Office 2007 in case something was wrong there, but that didn't help. Does anyone know what might have happened - Is this a Vista problem - and how do I fix it, so I can once again open my e-mail attachments directly from the e-mail.
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Jun 9, 2009
I've been able to open attachments in Windows Mail, but something has changed and now I have to download them first. Is this something that's associated with IE 8,
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Mar 14, 2009
how to create a set association for attachments ending in .pps. I have found the default location in control panel but am afraid to click on any of the options lest it mess up the opening of other attachments.
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Mar 23, 2008
I can not open attachments in my email. Until 3weeks ago I had no problems. Have tried opening and saving. opening in other email accounts such as aol, verizon,etc, opening and saving, opening and saving to desk top, nothing has worked....I do not get any error messages...nothing happens.
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Oct 5, 2009
When I attempt to open .pdf file attachments I get the following: This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel. I have Abode Reader 9. I don't know how to do this. Where is the Set Associations control panel?
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Mar 17, 2009
When I receive a list of pics as attachments, I click on the top one in the list to view it, and it appears fine, but to view second pic must close viewer and click on second one in list, cannot just hit "next" to see next pic. Anyway to fix this so all pics can be viewed one after another?
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Jan 11, 2010
Since clearing some stuff off my computer I've suddenly found I can't open any attachments. They try to open in Works, which won't allow it.
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Jul 31, 2009
Every time I click on an email attachment to open it, I always get the window/box saying "you should only open attachments from a trustworthy source." How do I "fix" this pesky default? When I determine I want to open an attachment, that should be all that is required. A most irritating issue.
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Mar 23, 2008
XP machine died. Am a newbie with Vista Home Premium and the bundled 'Windows Mail" Email client, (WinMail). Have used OE in the past on an XP machine before opted for OUTLOOK. Now evaluating WinMail before deciding on Windows Live OUTLOOK 2007 or Thunderbird, Eudora etc.
Am experiencing a problem with WinMail opening MSFT WORD attachments. When double clicking the attachment, am getting message "This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel." When I go to check the default file association, it is already associating file type "DOC" with Microsoft Office Word. (I have WORD2007.) If I save the attachment with "save as", it defaults the file type to "DOC", (sender probably using WORD 97 - 2003), then I can then open it with WORD2007. Have not experienced the same problem with opening attached "JPG" or "PDF" or AOL Email messages; that is, it will open just by double clicking on the icon/label.
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Jul 29, 2009
When I go to open an attachment, it tells me "The file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel." I have no idea what that means or how to find that control panel.
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Mar 27, 2008
i get this error message when i try to open an attachment: this file does not have a program associated with it for performing this action. create an association in the folder options control panel. can you please help me with this? what does it mean? how do i perform this action?
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May 8, 2009
As you may know, quite a few users are experiencing difficulty opening=20 attachments after installing IE8. I've been asked by Microsoft to apprise them of the extent of this = issue. Those of you who are Microsoft MVPs or otherwise have access to Microsoft Connect, please endorse my Feedback Report
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Feb 8, 2009
I have a factory install version of trend microcillin, if I unistall it how do I get it back if that is not the problem with the opening of attachements. As others have said I have been using it for over a year and had no problems until I updated vista lately
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Oct 1, 2009
I get "IE8 stops working" messages whenever I open a second tab, this problem started after enabling "Google Chrome Frame" Add-on. I like to keep this Add-on as it makes IE8 faster, I would appreciate any workarounds to resolve this, I have attached some info from event viewer.
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Apr 7, 2010
S.O. Vista Home Premium SP2 Problem: opening folders. For some time it is impossible to open the folder double click, crashes with error message: Windows Explorer has stopped working .... I can only open them with right-click Explorer, while right click Open gives me the same problem. I tried, in vain, downloading ShellExView and disabling all non-Microsoft items.
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May 14, 2010
For the last couple of weeks when I receive mail with attached pdf files, if I try to move or delete the mail Windows Mail hangs. Sometime it recovers but otherwise I need to kill it. I can open the attachment by clicking on the paper clip etc and everything seems fine so I don't think it's a security thing.
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Jul 29, 2009
Starting about 2 weeks ago, I can't open attachments in Windows Mail. Message says "command failed to execute" I have been reading the posts and still don't know what to do. How do I know if IE8 has been installed as an update? I'm inexperienced with technical stuff. I don't think I installed it, could it have installed on it's own as an update? Tried saving them to desktop but don't know how to separate them from the e-mail, so they still don't open.
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Mar 25, 2008
I am experiencing the following after double clicking on windows mail the opening screen shows but the program does not open with the main window, but the winmail.exe is operating in the processes section of the Task Manager.
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Mar 23, 2008
When I go int Windows Mail, read messages and exit, I can't get back into Windows Mail(nothing happens when I click the icon) until I open the task manager and shut down the program.
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Mar 23, 2008
Whenever I click on a link in an opened e-mail, I get a dialog box that says "Windows can't find "(path name)'. Make sure you typed the name correctly and then try again." I know it is because I don't have a browser window open and it takes a couple of seconds for the browser to open and that's why I get the message. If I have an internet browser window open, I don't get this dialog box. It's just annoying and I'm wondering if there is some fix for this. By the way, I use Firefox as my default browser.
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May 27, 2008
How do you delete mail without opening it? The minute I highlight a message it opens. Sometimes I want to forward mail without opening it, or delete it without opening it.
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Mar 24, 2010
mail that I open appears minimized in the tool bar and then has to be right clicked and the maximized to view it. This was one result of an email virus from a friend. How can I change it back to opening in a new window?
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Jul 29, 2009
I have messages in my inbox. I have the preview pane open. It doesn't show anything when the message is clicked. So I double click the messages and it has the original message as an attachment in the message that opens. So I click the attachment and then it tells me that Windows cannot find such and such file, check spelling and try again. Plus all the emails that I had previously saved as save as in regular file folders as .eml on my computer instead of opening up as a regular email, they open as if the origianl email is an attachment and give me the same message. One thing I really hate about windows stuff is they are always changing the looks of it and how it works and it never works right for long before it messes up like this email stuff.
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Feb 28, 2009
I have been reading all these messages, and I am so confused!! My life is in WinMail and I can't get it to open. I am getting that crazy junk mail and msoe.dll that everyone is complaining about and I'm freaking out!! Dell told me that I would need to backup my whole computer and restore my computer to factory configuration. I would prefer not to do this, as I'm not sure how.
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Apr 13, 2008
I have a strange problem that I have found no solution for. At regular intervals Windows Mail starts and jumps to the foregroudn on its own without any action by me that would cause this behavior. Typical example is when playing a game/watching a video in full screen mode Mail jumps up and throws the other program in the background. This is extremely annoying, any suggestions on what might be causing this? I haved no mail accounts configured in Mail and I have tried to disable all automatic notifications and automatic checing for new messages.
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May 15, 2010
I'm beginning to encounter a real problem with my Windows Live Mail [Hotmail] account. I am referring to the 'online' display for Live Mail, as opposed to the web-based version [requires sign-on]. This displayed version;
If I click on to the Live Mail icon in the Quick Launch tray, the 'timer' symbol appears briefly......then nothing.
I have been able to restore some function by going to Control Panel>Programs and Features>Windows Live Essentials, and carrying out a Repair of Windows Live Features. As a last resort, I've also carried out a couple of instances of System Restore. I realise that this latter action is rather drastic, but I cannot think of any other alternative.
Just a thought though, is there any danger of losing all my Hotmail Accounts [I have two] Folders and Messages, should I decide to Uninstall, then Reinstall Windows Live Mail?
Solution
After earlier editing this post for the first time, I continued to look for a solution in Vista Forums, and eventually found it in Brink's post on Windows Live Suite Downloads, here;
Windows Live Suite Downloads
It was here that I noticed that the Version of Live Mail that I was using [14.0.8050.1202], was different to the updated Version mentioned in Brink's post [14.0.8064.0206].
Initially, I tried to do the update using my Firefox 3.0.12 browser, but soon realised that it was more appropriate to do the Windows Live Mail update using Internet Explorer 8 as the browser, and by downloading the full list given for the Windows Live Suite. I have yet to check, but this action [the full download] may have also resolved an ongoing 'bug' I have in Windows Live Photo Gallery.
Incidentally, prior to this I had done a check of Windows Update, and it reported that there were no Updates outstanding.
To confirm that the update was successful, this is the latest Version of Live Mail now installed in my system;
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