Logitech G5 Mouse Freeze Constantly

Apr 13, 2009

I have had a problem with my Logitech G5 mouse since i got my new Computer. I did not have this problem on my old Computer (Vista 32bit) and now, it randomly freezes, and then works again. I have tried it on another Computer which is running a bit lower on specs, but runs vista 32bit, and theres no problems, what so ever on there. I have tried to reinstall the drivers (Also for Windows Vista 64Bit) from logitechs homepage, and reconnect the mouse in a different usb port, but no luck yet.

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Potential Logitech G7 Mouse Freeze

Apr 7, 2009

For all of you G7 owners who continue to struggle with random freezing: As others have so eloquently noted there is a strong consenus that this is a hardware issue potentially related to multiple factors including radio interferance, battery malfunction / contact issues, usb power, etc. Here is a list of things to try, any of which may (or may not) solve the problem:

1) unplug the usb transmitter from the adapter and plug it back in. This did the trick for me about 50% of the time. Sometime toggling the DPI buttons (the + and - buttons on the mouse) up and down also helps.
2) if the freeze gets so bad that the cursor wouldn't move try shutting down the PC, unplugging the cord to the power supply, toggling the power supply switch to discharge the motherboard capacitors, then turn on the PC and reboot.
3) clean the battery contacts. Remove the battery and use one side of a Q-tip soaked in isopropanol and clean the contacts on the battery and inside the mouse (the 3 prongs sticking out of the end of the battery slot). Make sure to use the dry end of the Q-tip to remove all of the isopropanol before sticking the battery back into the mouse.
4) if the transmitter is near a wireless router or other transmitter (bluetooth radio, modem, etc.) place it as far away from these devices as possible.

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Potential Logitech G7 Intermittent Mouse Freeze Solution

Oct 9, 2008

For all of you G7 owners who continue to struggle with random freezing:

As others have so eloquently noted there is a strong consenus that this is a hardware issue potentially related to multiple factors including radio interferance, battery malfunction / contact issues, usb power, etc.

Here is a list of things to try, any of which may (or may not) solve the problem:

1) unplug the usb transmitter from the adapter and plug it back in. This did the trick for me about 50% of the time. Sometime toggling the DPI buttons (the + and - buttons on the mouse) up and down also helps.

2) if the freeze gets so bad that the cursor wouldn't move try shutting down the PC, unplugging the cord to the power supply, toggling the power supply switch to discharge the motherboard capacitors, then turn on the PC and reboot.

3) clean the battery contacts. Remove the battery and use one side of a Q-tip soaked in isopropanol and clean the contacts on the battery and inside the mouse (the 3 prongs sticking out of the end of the battery slot). Make sure to use the dry end of the Q-tip to remove all of the isopropanol before sticking the battery back into the mouse.

4) if the transmitter is near a wireless router or other transmitter (bluetooth radio, modem, etc.) place it as far away from these devices as possible.

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May 28, 2009

I have an old Logitech but fully functional mouse (cordless optical).

When I ran Vista x86 Ultimate, I installed a small program that allowed me to double-click with middle mouse button. Now, with Vista x64 Ultimate, it doesn't work anymore.

Do someone know another small program to allow me that?

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Mar 23, 2008

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Oct 27, 2009

If I let my computer sit for roughly 1 hour or more the mouse stops working and I have to restart the computer via the keyboard. I've tried reconnecting from the transceiver and switching the mouse on/off and pressing the reset button. None of these things seem to do the trick.

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Dec 12, 2009

Two days ago my LogiTech USB Wireless mouse just suddenly stopped working. I was using it when playing LoL (League of Legends), and just went to restroom and when I came back, it's not working anymore. I have thought that maybe it's just the batteries, and I've change it but still not working. I convinced myself that maybe it just died. I bought today a MS Wireless Mobile Mouse 3000, to my surprise it doesn't work. I've checked all my drivers and they we're up to date.

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Jan 11, 2010

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Mouse And Keyboard Freeze At Startup

Jul 29, 2009

I have been running a Vista Ultimate 32 SP 1 with 4G RAM for a year now. 3 moths ago after a slew of updates from Vista, at start-up the Mose and Keyboard began freezing. It would happen at the initial boot almost every time. If I hard restarted the machine then it would boot normally and they would not freeze once the system is running though. I thought it may be the latest Nvidia graphic driver ( I have the GT9600 ) so I rolled back to the initial one which was working perfectly. I also updated to SP2.

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Feb 12, 2010

I've got a major problem on my home machine ... No new software or hardware additions in the last month. I re-booted after MS latest flurry of updates and it seemed to come up OK but BOTH the mouse and keyboard were frozen. No reponse whatsoever although I can see the desktop fine and the machine seems to be running. I determined this by trying to plug in a USB keyboard & mouse. Upon doing this, Vista beeped and recognized them & installed drivers, but they too were frozen. Thinking this could be a virus or malware problem, I tried booting to the NAV disk to try and scan, but instead of booting, I got a BSOD complaining about the file: rdacdisk.sys & the error that it unloaded with pending operations. Since the machine is a Fry's OEM box, it didn't come with a repair CD,

so I grabbed a spare disk & reloaded virgin vista to it. It booted fine & that's what I'm running on now. My original system disk looks fine.I then made a repair CD from the torrent file at neosmart.com. It too found no problems on my original system disk. The disk I used to reload vista is actually too small to load NAV, so I'm going to have to dig up something bigger if I want to scan it. Or move it to another system with NAV. Does any of this sound familiar or match a known problem ? I just realized that my above description was naccurate. When I plugged in the USB keyboard & mouse, things remained frozen because the OS popped up a box prompting me to install the drivers for the new devices. Without a keyboard or mouse, I couldn't tell it to proceed........

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Sep 16, 2009

I have the problem with the system fully updated, and after a base install with no updates. The problem started 3 days ago and have had the PC for 2 years without this problem. I have not added anything to the install recently that would cause this problem. I have done automatic updates from Microsoft, but as stated above, problem persists from base install to fully updated. Problem persists in safe mode.

I have edited the registry "HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services i8042prt Enum" and set the value of INITSTARTFAIED from 1 (enabled) to 4 (restricted). Sadly this did not fix the problem. I tried this in response to Event ID 7026..........

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Oct 18, 2009

I play MMO's so I figured it would be a handy addition to my set up. Much to my dismay, it freezes basically any and every game that it touches. Sometimes (and only sometimes) the "unplug it and plug it back in when the game is loaded" work around actually works, but it is rare. I would love for my keyboard to just actually work without having to jump thru hoops each time I wanted to do something. Also, turning off all the extra drivers for it, well that kind of defeats the purpose of using it if i kill the drivers for it's monitor and macro keys

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Mar 23, 2008

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issue."

I have a logitech webcam, but i don't find this driver on my system, at least not by doing a start/search for it. I also have a CL audigy SE sound card, but the 2 drivers listed as problematic, don't show up in a start/search. Someone else mentioned that they have an Audigy Card and had no problems installing. has anyone had a problem with SP1 because of a logitech webcam? has anyone installed SP1 WITH a logitech webcam?

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Jun 6, 2008

I have bought a Logitech webcam from a relative. there was no cd or manual with it. I thought by just pluging in the webcam via usb port, it would work. When i logged onto msn and tried it out, there was nothing going through although it said it was connected.

The numbers on the tag are
M/N V-UAL9
P/N 861154-0000
S/N LZA34704767

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Sep 14, 2008

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Jun 22, 2009

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Apr 7, 2009

i have a common problem of my 5.1 logitech speakers not working on vista, like most ppl, wen i test them on realtek hd, they all seem to work fine, but wen i go to play music , movies ect.. they seem not to work at all, i can onli get 2.1 spekers working not the the full 5.1, ive done everything, filling in speaker fill ect..and have also been on a million forums to find a soultion.. but there is too much jargon that i dont undertsand.

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Jan 27, 2010

I am having trouble with the Logitech gadgets for the Windows sidebar. I have ensured that the software for my Wireless Wave Logitech keyboard/mouse is up to date and also that Windows is up to date and I have run McAfee anti virus scans and Superantispyware and nothing untoward has been found. I have been trying to download and install the Caps lock gadget which used to work but no longer does. I have tried reinstalling it and rebooting several times but to no avail. I got in touch with Logitech who advised me to update SetPoint which I did , still didn't work so they very kindly sent me this new wireless keyboard/ mouse combo but the gadget in the sidebar still doesn't work. I also tried the battery monitor gadget and that doesn't work either.

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Aug 1, 2009

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SetPoint software for Logitech mice and keyboards has been updated to 6.10. SetPoint 6.1 includes the control panels for standard mice and keyboards (previously supported in SetPoint 4.x) and gaming mice(previously supported in SetPoint 5.x). This reduces duplication of system components,resulting in a smaller overall installation size. The SetPoint control panel for standard mice and keyboards has been updated with a new appearance. Numerous bug fixes and stability enhancements have been made in SetPoint 6.1 Downloads 2/25/10 SetPoint software for Logitech mice and keyboards has been updated to 6.00. Information Changes from earlier versions of SetPoint:The download size has been reduced by approximately 60%.

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